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The software company NICE launched Enlighten AI to improve customer service and clients' efficiency. Eilam said Enlighten AI "dramatically improves" productivity and efficiency for customer-experience teams by automating many labor-intensive tasks, such as note-taking during customer-service calls. Enlighten Autopilot, one of the products within NICE's Enlighten AI for CX repository, enhances self-service with an AI-powered virtual assistant. Many existing customers are adding Enlighten AI to their portfolios, and NICE is attracting new customers with its AI capabilities. The organization implemented Enlighten AI to monitor 100% of its customer interactions and gather insights about the behaviors influencing customer sentiment.
Persons: , We've, Barak Eilam, Eilam, Copilot, What's Organizations: NICE, Service, Neptune Intelligence Computer Engineering, Business, Republic Services, Open Network Exchange, ONE, BI Locations: Hoboken , New Jersey
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailInvestors should be close to their risk tolerance, says T. Rowe Price's Sebastien PageSebastien Page, T. Rowe Price global head of multi-asset, joins 'Closing Bell' to discuss his expectation for tomorrow's PCE report and his market playbook.
Persons: Rowe Price's Sebastien Page Sebastien Page, Rowe Price Organizations: PCE
The boss of Swedish financial technology startup Trustly says an initial public offering for the company is still a year or two away from happening, even after a 51% jump in operating profit. "We need another year or two to really demonstrate to the market that open banking is happening happening, it's here," Tjarnberg told CNBC. Trustly is holding out on an IPO even after reporting a strong set of financials. Growth accelerated significantly in the second half of the year, Trustly said, climbing 27% compared with the same period in 2022. Tjarnberg told CNBC that the company's performance in 2023 was heavily driven by the growth at its U.S. business.
Persons: Johan Tjarnberg, Tjarnberg, Trustly, PayWithMyBank Organizations: CNBC, Trustly
New York CNN —McDonald’s has a message for America: Rumors of Big Mac inflation are greatly exaggerated. “The average price of a Big Mac in the U.S. was $4.39 in 2019,” he said. That’s an increase of 21% (not 100%).”What Erlinger wants customers to know is not that high-priced McDonald’s burgers don’t exist at all. Erlinger is fighting back because McDonald’s pricey burgers have become something of a symbol of elevated fast food prices. “It’s imperative that we continue to keep affordability at the forefront for our customers,” McDonald’s CEO Chris Kempczinski said during an April 30 analyst call.
Persons: New York CNN — McDonald’s, McDonald’s, Joe Erlinger, , , they’re, Chris Kempczinski, NOA, Erlinger nodded, , Jordan Valinsky Organizations: New, New York CNN, America, McDonald’s, Mac, , Wall Street Journal, National Owner’s Association Locations: New York, McDonald’s USA, U.S
This article is part of "CXO AI Playbook" — straight talk from business leaders on how they're testing and using AI. AdvertisementFor "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us about the problems they're trying to solve with AI, who's making these decisions internally, and their vision for using AI in the future. Users capture more than 7 million games annually through the smartphone app, with more than 750,000 teams using the platform each year. The company is also planning to expand its engineering and product teams to bolster its AI competency.
Persons: , We've, GameChanger's livestreaming, Sameer Ahuja, GameChanger, Ahuja, What's, he's Organizations: Service, Dick's Sporting, Resource, for Child, Health, Little League, USA Baseball, Coaches Locations: New York City
When mortgage rates shoot up, as they did over the past two years, many would-be sellers decide they don't want to move after all. AdvertisementAs the Federal Reserve began pushing up borrowing rates in the spring of 2022, hoping to reel in rising inflation, mortgage rates went vertical. So far, this system of pooling together mortgage bonds and selling them to investors is pretty close to the American way of doing things. When US homeowners pay off their mortgages, they have only one option: pony up the amount left on the loan. That's not just good for buyers or sellers or mortgage loan officers — it's good for everyone.
Persons: It's, John Campbell, Danes, Freddie Mac, that's, Will Doerner, , aren't, pesky, Campbell, Fannie Mae, Banks, Jesper Berg, there's, That's Organizations: Harvard, Federal Reserve, Federal Housing Finance Agency, Homeowners, Danish Financial Supervisory Authority Locations: America, , Denmark, Zillow, Canada, Australia, Danish
"Our bitcoin treasury strategy and purchase of bitcoin underscore our belief that bitcoin is a reliable store of value and a compelling investment," Eric Semler, Semler's chairman, said in a statement. The stock soared 30% Tuesday, while bitcoin traded lower by about 2%, according to Coin Metrics. Semler, which has a market capitalization of about $210 million, is down more than 30% this year. Semler Scientific , a little-known medical technology company, saw its shares surge Tuesday after it said it has adopted bitcoin as its primary treasury reserve asset, taking a page out of MicroStrategy's playbook. This February, the company said it would shift its company focus and brand to bitcoin development.
Persons: Eric Semler, bitcoin, MicroStrategy, Semler Organizations: Metrics, Semler
Check out the companies making the biggest moves midday: GameStop — Shares jumped nearly 23% following the video game retailer's announcement on Friday that it made about $933 million from a stock sale. U.S. Cellular — Shares added 7% after the telecom company announced T-Mobile will acquire its wireless operations and 30% of spectrum assets for $4.4 billion. T-Mobile was up less than 1%, while Telephone and Data Systems , which owns 84% of U.S. Cellular, slipped 2%. Norwegian Cruise Line — The cruise stock rose 3% after an upgrade to buy from neutral at Mizuho. Zscaler — The cybersecurity company shed nearly 4% following a downgrade at Wells Fargo to equal weight from overweight.
Persons: Agios, vorasidenib, , Duolingo Max, Semler, Elon, Zscaler, Airbnb, Eli Lilly, Macheel, Pia Singh, Hakyung Kim, Jesse Pound Organizations: GameStop, . Illinois, U.S, Cellular, Mobile, Telephone, Data Systems, U.S . Cellular, . Food, Drug, Pharmaceuticals, Royalty Pharma, Nvidia, Cruise, Mizuho, Sarepta Therapeutics, RBC Capital Markets, RBC, Sea, Reuters, , Energy Capital Partners, Wedbush, FDA Locations: U.S, Norwegian, Wells
(That's not a knock on the company — for a lot of crypto exchanges, the Empire State is a tough nut to crack.) Crypto.com's primary business is its cryptocurrency exchange, which works as a middleman for people buying and selling crypto, but it also offers other products, including crypto Visa cards. To be sure, the casino thing could be said about most crypto exchanges — and sports-betting apps, and many regular trading apps. It's a good reminder that, whatever the company, it's better to use exchanges only for trading your crypto assets, not for storing them. Or maybe in five years we'll be looking back at this moment and saying: "Remember that one crypto company?
Persons: Eminem, Sam Bankman, Crypto.com doesn't, Jojo Siwa, it's, He'd, Nic Carter, Crypto.com, Kris Marszalek, Foris DAX Asia, It's, Matt Damon, Steven Kalifowitz, Bill Clinton, Tony Blair, FTX, hasn't, Marszalek, wasn't, Alex Gladstein, Emily Stewart Organizations: NBA, Los Angeles Lakers, It's, UFC, NASCAR, Lakers, Castle, Ventures, Staples Center, Miami Heat's, Binance's, Forbes, Financial Times, Securities and Exchange Commission, Bloomberg, PayPal, JPMorgan doesn't, Human Rights Foundation, Business Locations: New York, America, Singapore, Nigeria, Bulgaria, Monaco, Hong Kong, Polish, Los Angeles, Bahamas, Netherlands, Asia, Americas
Advertisement"Desperate times call for desperate measures," Musk told CNBC's David Faber in May 2023. On top of Tesla and X, Musk also runs SpaceX, Neuralink, AI startup xAI, and an underground tunnel company. AdvertisementAt Tesla, Musk told his employees that he would personally approve all new hires, according to an email obtained by Business Insider. Musk is also known to have fired employees who disagreed with his decisions. AdvertisementOther former Twitter employees and executives have sued Musk, accusing him of unpaid severance pay.
Persons: , Elon Musk, Tesla, Musk, CNBC's David Faber, Lex Fridman, Walter Isaacson, Musk's, Alec Levenson, " Levenson, Spencer Platt, that's, Weeks, Kali Hays, Levenson Organizations: Service, EV, Bloomberg, Twitter, Business, SpaceX, University of Southern California Marshall Center, Getty, New York Times, National Labor Relations, BI, NLRB, Musk's SpaceX, Twitter's Locations: York
The verdict in former President Donald J. Trump’s criminal trial remains a mystery, at least for a few more days. Less of a mystery is what Mr. Trump will say and do after it is announced — whatever the outcome might be. If the past is any guide, even with a full acquittal, Mr. Trump will be angry and vengeful, and will direct attacks against everyone he perceives to be responsible for the Manhattan district attorney’s prosecution. He will continue to level the attacks publicly, at rallies and on Truth Social, and privately encourage his House Republican allies to subpoena his Democratic enemies. “Regardless of the outcome, the playbook is the same,” said Alyssa Farah Griffin, Mr. Trump’s former White House communications director, who began working for him shortly after his first impeachment trial but has since become a sharp critic of her former boss.
Persons: Donald J, Trump, Robert S, Mueller, , Alyssa Farah Griffin, Trump’s Organizations: Truth, Republican, Democratic, White House Locations: Manhattan, Russia
With 5G, organizations now have faster internet speeds, expanded capabilities, and an additional avenue of connectivity. Telecom companies can also provide private 5G networks to businesses, offering them low latency and high bandwidth to transfer large volumes of data securely. For example, NTT, a Japanese telecom company, offers 5G services to consumers and private 5G services to businesses, particularly in the manufacturing and automotive industries. Increasingly, more cellular and Internet of Things devices are being connected to organizations' 5G networks, which means more opportunities for hackers if organizations don't properly manage their security. In the future, more security companies could focus on 5G security for cars, airplanes, medical devices, and more.
Persons: , Christine Gadsby, Chris Novak, Novak, Shahid Ahmed, Gadsby, Casey Ellis, he's, Bugcrowd, Ellis, We're, Matsubara Organizations: RSA, 5G, Service, cybersecurity, Business, BlackBerry, Telecom, Verizon Business, NTT, Mobile Locations: San Francisco, Japanese, cybersecurity, China
Read previewIn the 1970s, the lawyer Roy Cohn taught Donald Trump a simple playbook for political fights: attack, counterattack, and never apologize. Trump is employing that strategy on "The Apprentice," an independently produced biopic about him that premiered this week at the Cannes Film Festival. In a cease-and-desist letter, one of Trump's attorneys threatened to sue over the movie's release, calling it "direct foreign interference in America's elections." The letter warns that the movie's release in the United States would amount to "foreign interference in our elections." "The Movie, released six months before the November 2024 election, is directed at influencing the 2024 election by falsely defaming President Trump," he wrote.
Persons: , Roy Cohn, Donald Trump, Trump, David Warrington, Sebastian Stan, Cohn, Jeremy Strong, US Sen, Joseph McCarthy, Ivana, Ali Abbasi, Gabriel Sherman, Abbasi, Strong, Joseph Stalin, Mao Zedong, Warrington, Sherman, Steven Cheung Organizations: Service, Cannes Film, Business, Trump, New, Communist Party, US, Warrington, Dhillon Law, Los Angeles Times, Hollywood, White House Locations: New York, American, Dublin, Warrington, United States
How private equity rolled Red Lobster
  + stars: | 2024-05-24 | by ( Gretchen Morgenson | ) www.cnbc.com   time to read: +9 min
In this photo illustration, a cooked lobster is displayed on a plate at a Red Lobster restaurant on May 20, 2024 in Austin, Texas. Under the terms of the sale, Red Lobster would also see regular rent increases of 2% a year, the release noted. "All of the people who were supplying Red Lobster, all of the people who are essentially providing services to Red Lobster, the small businesses in the communities affected by mass layoffs, they are next in line, they are experiencing the ripple effect." Sen. Edward Markey, a Democrat from Massachusetts, where eight hospitals operated by bankrupt Steward Health Care are, recently held hearings on private equity and health care. Private equity is emerging in all parts of our economy, Markey added, but its most profound impact is in health care.
Persons: didn't, Josh Olshansky, leaseback, Red, Moody's, Andrew Park, Oscar, Robert Reich, Bill Clinton, America's, Reich, Austin Hurst, Hurst, Sen, Edward Markey, Markey Organizations: Sears, Mervyn's, Steward, Manor Care, Companies, Golden, American Realty Capital Partners, Realty, Lobster, Financial Reform, Thai Union Group, Thai Union, Steward Health, Department of Health, Human Services Locations: Austin , Texas, Canada, San Francisco, Golden, Bangkok, Thai, Arizona, Massachusetts
Trade School: The Nvidia playbook
  + stars: | 2024-05-23 | by ( ) www.cnbc.com   time to read: 1 min
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailTrade School: The Nvidia playbookNvidia hitting record highs after reporting their earnings yesterday. The Investment Committee debate the Nvidia playbook.
Organizations: Email Trade, Nvidia
If we apply a multiple of 21.6 on DuPont's business, it puts the enterprise value at $25 billion. So being conservative and using a 20 times multiple, DuPont's water business could have an enterprise value of $7.2 billion. Add these three up and the total enterprise value is about $52 billion. To get the equity value, we subtract the net debt (which is total debt minus cash) from the total enterprise value. If we subtract this from the $52 billion enterprise value, the total equity value could be worth $46.2 billion.
Persons: Ed Breen, DuPont's, Breen, , Jim Cramer's, Jim Cramer, Jim, Dow DuPont, Adam Jeffery Organizations: DuPont, Electric, United Technologies, CNBC, Dow
Read previewThe Chinese armed forces began conducting large-scale military exercises around Taiwan on Thursday, just days after the island's newly elected president Lai Ching-te took office. Taiwan's defense ministry posted a video condemning Chinese actions, as well as showing the various locations around it where Chinese forces are operating. The CCP’s military exercises, which highlight its hegemony mindset, have undermined regional peace and stability. An outdoor screen shows a news coverage of China's military drills around Taiwan, in Beijing on May 23, 2024. Taiwanese soldiers stand guard as flares are fired during a Taiwanese military live-fire drill, after Beijing increased its military exercises near Taiwan, in Pingtung, Taiwan, 6 September 2022.
Persons: , Lai Ching, It's Organizations: Service, Business, Coast Guard, Navy, ROC Armed Forces, 國防部 Ministry of National Defense Locations: Taiwan, China, Beijing, Taiwan's
It has started using AI to help improve recruitment outreach and the broader hiring process. This article is part of "CXO AI Playbook" — straight talk from business leaders on how they're testing and using AI. For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. Connecting with these so-called quiet candidates was an early use case for artificial intelligence at Cisco, Katsoudas said. Cisco is also using AI to schedule the interviews and meetings that follow.
Persons: , We've, Francine Katsoudas, Katsoudas, Cisco Katsoudas, personalize, Zohra Yafai, we've Organizations: Cisco, Service Locations: San Jose , California
CNN —Longstanding abortion restrictions like waiting periods and provider regulations are now under legal attack in states where Roe v. Wade’s reversal prompted voters to amend their state constitutions to protect abortion rights. But the success abortion rights advocates have had in passing such measures in purple states and even Ohio – where Republicans have dominated recent elections – is notable. Anti-abortion activists say that abortion rights advocates are stretching the constitutional amendments beyond their meaning, suggesting that voters in other states should be wary. Abortion rights advocates say that the legal landscape differs state by state, so it’s difficult to predict the litigation that could come out of the proposed amendments if adopted. There are campaigns for initiatives to expand abortion rights in several other states, but only in a few states so far have abortion rights advocates cleared the required hurdles to guarantee the proposals will be on the ballot.
Persons: Roe, ’ pushback, Dobbs, ’ ”, Rabia Muqaddam, , Meagan Burrows, Katie Daniel, Susan B, Anthony Pro, Dana Nessel, Eric Restuccia, , ” Genevieve Marnon, Casey –, Dave Yost, ” Yost, Casey, Yost, Jessica Arons, “ We’re, ” Arons Organizations: CNN, ACLU, Jackson, Health, Center for Reproductive Rights, Republicans, Democrat, Democratic, Republican, “ Voters Locations: Ohio, Michigan, In Ohio, Michigan and Ohio, California, Florida , Arizona , Missouri, Dobbs, Roe, Arizona
For Ajamie LLP, a Houston law firm with 11 attorneys, taking on banks with billion-dollar war chests is becoming a booming business. This ruling was used by a lawyer on another case, Ohio-based Alan Rosca, to secure a $3 million judgment against Morgan Stanley on March 25. He said he has been contacted by advisors hailing from "really any financial firm that offers deferred compensation to financial advisors." During that suit, Ajamie was contacted by Matt Shafer, the lead plaintiff in the Morgan Stanley case. The Morgan Stanley suit inspired Kelly Milligan, now the named plaintiff in the Merrill Lynch class action, to reach out.
Persons: , Jack Edwards, Edwards, Morgan Stanley, Morgan Stanley's, Alan Rosca, Merrill Lynch, Sen, Ted Cruz, Wells Fargo, Wells, Ajamie, Matt Shafer, Kelly Milligan, It's Organizations: Service, Ajamie LLP, Business, University of Virginia School of Law, Big Law, RBC Capital Markets, Financial Industry Regulatory Authority Locations: Houston, Ohio, Ajamie, Texas, Carolina
The RealReal is using AI to find fakes
  + stars: | 2024-05-21 | by ( Freya Graham | ) www.businessinsider.com   time to read: +6 min
This article is part of "CXO AI Playbook" — straight talk from business leaders on how they're testing and using AI. For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us about the problems they're trying to solve with AI, who's making these decisions internally, and their vision for using AI in the future. AI in actionThe RealReal started using artificial intelligence in 2018 with a program designed to speed up the writing of descriptions for newly uploaded items. Courtesy of Samantha McCandlessHumans are still part of the authentication process, which helps to manage issues such as false positives.
Persons: , We've, Samantha McCandless, McCandless, tinker, that's, What's Organizations: Service
He is happy they got to a mutual settlement and wishes Ms. Ventura the best.”Well, now there’s a video. My behavior on that video is inexcusable.”Combs added: “I take full responsibility for my actions in that video. I’m disgusted now.”Here’s the thing, though: Combs had the opportunity to take full responsibility last year, when Cassie filed her claim. Resources for victims of domestic violenceNational Domestic Violence Hotline Call 1-800-799-7233 or text LOVEIS to 22522. If you, or someone you know, is being affected by domestic violence, a worldwide list of directories is provided by UN Women.
Persons: Jill Filipovic, CNN —, Cassie Ventura, “ Cassie ”, Sean “ Diddy ” Combs, Combs, ” Ben Brafman, “ Mr, Ventura, , , ” Combs, I’m, Cassie, Combs ’ Organizations: Twitter, CNN, US, Facebook, UN Locations: New York,
Professionals at the RSA Conference shared insights on securing 5G devices and networks. Business Insider spoke with several cybersecurity professionals at the annual RSA Conference, which took place from May 6 to 9 in San Francisco. Private 5G networks will change the way in which everything connects." Here are cybersecurity professionals' best practices for securing 5G devices and networks. That's because as more devices get connected to 5G networks, the bigger the attack surface becomes.
Persons: , Nathan Howe, it's, Andrea Carcano, Boaz Gelbord, Donna Johnson, you've, Christine Gadsby, It's, Darren Guccione, Guccione, Jimmy Mesta, Carcano Organizations: RSA, Service, Business, RSA Conference, Nozomi Networks, BlackBerry, RAD Security Locations: San Francisco, cybersecurity
BI spoke to a dozen millennials who have achieved or are on track to achieve financial independence. Brad Barrett, the host of the "ChooseFI" podcast, said "vanishingly few" people with the wherewithal to reach financial independence are retiring early. AdvertisementHe argued that achieving financial independence and hitting a specific number is "the simplest part." Advertisement"I defined myself by the pursuit of financial independence," Sabatier, the author of "Financial Freedom," said. Don't delay figuring out what you really want, why you're pursuing financial independence, and what you want to do after."
Persons: Jace Mattinson, Mattinson, Jace Mattison, Jace Mattison Mattinson, Motley, they're, Millennials, millennials, Scott Rieckens, Brad Barrett, you've, Bill Schaninger, Naina Dhingra, Schaninger, Mitch, , Brian Luebben, Grant Sabatier, Sabina Horrocks, She's, she'd, Michelle Schroeder, Gardner, Wes, I'm, Lauren, Steven Keys, Steven, you'll, We're Organizations: he'd, Business, FIRE, Facebook, McKinsey, FI, Academy, Marketing Locations: Austin, Minnesota
The Dow 40K playbook: How to position your portfolio from here
  + stars: | 2024-05-17 | by ( ) www.cnbc.com   time to read: 1 min
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailThe Dow 40K playbook: How to position your portfolio from hereNimrit Kang, Chief Investment Officer and Senior Portfolio Manager at NorthStar Asset Management, discusses how to invest in the markets with the major indices at or near record highs.
Persons: Nimrit Kang Organizations: NorthStar Asset Management
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