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☆ Southwest profit falls 46% as airline takes 'urgent' steps to increase revenue
▼ + stars: | 2024-07-25 | by ( Leslie Josephs | ) www.cnbc.com time to read: +3 min

Southwest Airlines airplanes are serviced at their gates at Fort Lauderdale-Hollywood International Airport on May 18, 2024, in Fort Lauderdale, Florida. Shares of Southwest fell 4% in premarket trading Thursday. Revenue per available seat mile, a gauge of airline pricing power, fell 3.8%, roughly in line with Southwest's reduced forecast last month. Southwest reported adjusted per-share earnings of 58 cents a share, above analysts' expectations. The airline is in the middle of an overhaul as pressure mounts from investors to do more increase revenue.

Persons: Bob Jordan, Jordan Organizations: Southwest Airlines, Hollywood International Airport, Southwest, Boeing, Elliott Investment Management, Delta Air Lines, United Airlines Locations: Fort Lauderdale, Fort Lauderdale , Florida, U.S

He told CNN he wasn’t notified of the minors program embargo. The couple flew to Atlanta, Georgia, from Spokane, Washington, on a Delta flight and encountered no issues, they told CNN. Travelers wait for their luggage at the Delta baggage claim at Hartsfield-Jackson Atlanta International Airport (ATL) in Atlanta, Georgia, US, on Tuesday, July 23, 2024. “There should be some kind of compensation for this.”He told CNN the issues have cost him a significant amount of money. Bastian also told Delta passengers in a note on Sunday that the airline would “continue to offer meal vouchers, hotel accommodations and transportation where available.

Persons: CNN —, “ Delta, ”, Reed, wasn’t, Delta, He’s, Pete Buttigieg, Jeremy, Kaylee Jones, Lucia, ” Jones, Ed Bastian, Christian Monterrosa, Dylan Steele, Steele, “, Arthur Ginolfi, I’ve, Ginolfi, Bastian, we’re Organizations: CNN, Delta, “, LaGuardia, Delta Air Lines, Atlanta’s Hartsfield, Jackson International Airport, Hartsfield, Jackson Atlanta International, Bloomberg, Getty, Jackson Airport, Delta Airlines Locations: Delta, Atlanta, Charlotte, New, Orlando, New York, Florida, St, Atlanta , Georgia, Spokane , Washington, Delta’s, South Georgia, Washington, Jackson, Philadelphia, New Jersey

☆ A Southwest flight came 150 feet from crashing in the sea. Experts suspect 'pure human error.'
▼ + stars: | 2024-07-25 | by ( Mikhaila Friel | ) www.businessinsider.com time to read: +5 min

Read previewA Southwest Airlines flight that was diverted after a dangerously low descent was likely down to "pure human error," aviation experts said. A Southwest flight came dangerously close to the Courtney Campbell Causeway in Tampa. A dangerous patternIt's not the first time a Southwest flight has descended to a dangerously low altitude. In June the FAA said it was investigating a Southwest flight that dropped to 525 feet when it was 9 miles from landing in Oklahoma City. The FAA is also looking into another Southwest flight that descended to 400 feet above the ocean off the coast of Kauai, Hawaii, in April.

Persons: —, Max, Richard Curran, Mark Stephens, Curran, Courtney Campbell, Sridip Kumar Mishra, Stephens, Nancy Allen, it's, Robert Katz, Katz Organizations: Service, Airlines, Boeing, Business, Air Traffic Control, TV, Fox, Aviation Administration, Aviation Management, City University of London, Delta Air Lines, aj Airbus, Tampa Bay Times, Tampa International Airport, FAA Locations: Columbus , Ohio, Tampa , Florida, Fort Lauderdale, Tampa, Tampa Bay, Oklahoma City, Kauai, Hawaii, Southwest

☆ Delta’s CEO went to Paris Olympics as his airline struggles to recover from massive meltdown
▼ + stars: | 2024-07-24 | by ( Chris Isidore | ) edition.cnn.com time to read: +3 min

Meanwhile, Bastian traveled to Paris for the Olympics, accordingly, where Delta is a sponsor of the US Olympic Team. Ed remains fully engaged with senior operations leaders.”Delta Air Lines CEO Ed Bastian traveled to Paris Wednesday for the start of the Olympics later this week as the airline works to recover from a five-day service meltdown. Jeenah Moon/Bloomberg/Getty Images/FileBastian flew to Paris on a Delta commercial flight, not a private jet, the airline said. As the official airline of the US Olympic Team, the company is flying athletes, coaches and other support staff to Paris. “Unless you’re going to the Olympics, people aren’t going to Paris… very few are,” Bastian told CNBC.

Persons: Ed Bastian, Delta, Bastian, “ Ed, ”, Ed, CrowdStrike, Jessica McGowan, ” Bastian Organizations: New, New York CNN, Olympics, US Olympic, CNN, Delta Air, Paris Wednesday, Bloomberg, Getty, US Olympic Team, Olympic, Delta, Delta Air Lines, Hartsfield International Airport, CNBC, “ Locations: New York, Paris, Delta, Atlanta

☆ NORAD intercepts Russian TU-95 Bear, Chinese H-6 bombers operating together near Alaska in first such flight
▼ + stars: | 2024-07-24 | by ( Oren Liebermann | Natasha Bertrand | ) edition.cnn.com time to read: +2 min

CNN —The North American Aerospace Defense Command intercepted two Russian and two Chinese bombers flying near Alaska Wednesday in what a US defense official said was the first time the two countries have been intercepted while operating together. The US and Canada, which together comprise NORAD, intercepted the Russian TU-95 Bear and Chinese H-6 bombers. It also marks the first time H-6 bombers, which are a derivative of older Soviet bombers, have entered the Alaska ADIZ, the defense official said. The intercept was carried out by US F-16 and F-35 fighter jets, as well as Canadian CF-18 fighter jets, according to the defense official. In May, Russia flew four aircraft into Alaska’s ADIZ, which NORAD said at the time “occurs regularly.”But the presence of Chinese aircraft appears to be a new development.

Persons: Gregory Guillot, ” Guillot, ” Organizations: CNN, North American Aerospace Defense Command, NORAD, Canadian CF, US Northern Command, Senate Armed Services Committee Locations: Alaska, Canada, Russian, Russia, China

☆ Delta is finally starting emerging from chaos. Why didn’t it learn from Southwest’s meltdown?
▼ + stars: | 2024-07-24 | by ( Elisabeth Buchwald | ) edition.cnn.com time to read: +5 min

The situation finally appeared to be returning to normal Wednesday: Delta canceled only 51 flights as of 6 am ET, according to tracking service FlightAware, or only about 1% of its schedule. But it could still take days to get all Delta passengers who had been booked on those canceled flights to where they wanted to go. Delta passengers try to find their bags after canceled and delayed flights at Hartsfield-Jackson Atlanta International Airport on Monday. But it’s not like Delta executives were sitting on the sidelines during Southwest’s struggles thinking, “’Well we really are an amazing airline. Travelers wait in line at the Southwest Airlines ticketing counter at Nashville International Airport after the airline canceled thousands of flights in Nashville, Tennessee in December 2022.

Persons: New York CNN — It’s, Delta, Jessica McGowan, Kathleen Bangs, Ed Bastian, it’s, ’ ” Bangs, Seth Herald, We’ve, Chris Perry, Bangs, she’d, aren’t, ” Organizations: New, New York CNN, Delta Air Lines, Delta Connection, Delta, Department of Transportation, Hartsfield, Jackson Atlanta International Airport, CNN, “, Southwest Airlines, Nashville International, Getty, Southwest Locations: New York, Atlanta, Southwest, Nashville , Tennessee, AFP

One person survived the Saurya Airlines crash, the Civil Aviation Authority said in a statement. The Saurya Airlines plane caught fire at the airport in Kathmandu, Nepal on July 24, 2024. Last year, Nepal saw its worst plane crash in more than 30 years when at least 68 people died when a Yeti Airlines flight went down near Pokhara. In early 2018, a US-Bangla Airlines flight from Bangladesh’s capital Dhaka to Kathmandu crashed on landing and caught fire, killing 51 people. And in 2016, a Tara Air flight crashed while flying the same route as the 2023 crash.

Persons: Gyanendra, Navesh Chitrakar, Sujan Gurung Organizations: CNN, Saurya Airlines, Civil Aviation Authority, Nepal, Tribhuvan International Airport, Aircraft, International, Yeti Airlines, Bangla Airlines Locations: Yemeni, Kathmandu, Pokhara, Nepal, Dhaka

☆ A Southwest Boeing 737 Max was just 150 feet above the ocean before being told to pull up, reports say
▼ + stars: | 2024-07-23 | by ( Mikhaila Friel | ) www.businessinsider.com time to read: +3 min

Read previewThe FAA is investigating after a Southwest Airlines plane flew dangerously close to the ocean. The FAA told BI it had opened an investigation. It's the third report of a Southwest flight descending to a dangerously low altitude this year. In June, the FAA said it was investigating a Southwest flight that descended to 525 feet nine miles out from Will Rogers World Airport in Oklahoma City. AdvertisementThe FAA is also investigating another Southwest flight that was just 400 feet above the ocean off the coast of Kauai, Hawaii, in April, Bloomberg first reported.

Persons: —, Max, Courtney Campbell, Kent Davis, Will Organizations: Service, Southwest Airlines, Boeing, CNN, Fox, Business, Tampa International, Federal Aviation Administration, FAA, Pilots, Will Rogers, Airport, Bloomberg Locations: Columbus , Ohio, Tampa , Florida, Fort Lauderdale, Oklahoma City, Kauai, Hawaii

☆ Delta has to manually reset each computer system affected by the mass IT outage
▼ + stars: | 2024-07-23 | by ( Nora Redmond | ) www.businessinsider.com time to read: +3 min

As most airlines began to recover following the technology issues, Delta has struggled to restore operations to full capacity, now resorting to manually resetting each system affected by the meltdown. AdvertisementIt explained that the airline's crew-tracking-related tool, which ensures flights are fully staffed, has needed manual support to repair. The airline with the next highest number of cancellations was United Airlines, with 694 cancellations. AdvertisementSince Friday, Delta has canceled over 5,000 flights, per FlightAware data. Delta canceled 394 flights on Tuesday as of 6.50 a.m.

Persons: —, Delta, Ed Bastian Organizations: Service, Lines, Business, Delta, Microsoft, United Airlines, United, Jackson Atlanta International Airport Locations: Texas, Delta, Delta's, Hartsfield

☆ An Olympian’s Awkward Packing List: Toothbrush? Check. Rifle? Check.
▼ + stars: | 2024-07-23 | by ( Andrew Keh | ) www.nytimes.com time to read: 1 min

Before the members of the United States shooting team got a chance to fire their rifles, pistols and shotguns this month in the Paris Games, they had to get them there first. And while international air travel is already among the most universally exasperating experiences on earth, imagine doing it with a bunch of guns and ammunition in your luggage. “I’ve learned the hard way about saying, ‘Oh, this is going pretty smooth,’” said Sagen Maddalena, 30, an American rifle shooter who will be competing at her second Olympics this summer. “You can get there six hours before the flight leaves, and it feels like you’re running to the plane every time.”

Persons: “ I’ve, ”, Sagen Maddalena Organizations: United, Paris Games Locations: United States, American

☆ DOT investigating Delta over IT outage chaos
▼ + stars: | 2024-07-23 | by ( Justine Fisher | ) www.cnbc.com time to read: +2 min

Delta Airlines passengers line up for agent assistance at Hartsfield-Jackson Atlanta International Airport on July 22, 2024 in Atlanta, Georgia. The U.S. Department of Transportation's Office of Aviation Consumer Protection is investigating Delta Air Lines over chaos sparked by last week's global IT outage, according to a statement. The DOT cited widespread flight disruptions and customer service failures in which Delta did not uphold commitments to its passengers, it said. On Tuesday, 12% of Delta flights were canceled and 13% were delayed as of mid-morning, according to FlightAware, with some passengers still stranded in airports even days after the outage. The DOT penalized the airline $140 million, a sum 30 times larger than any previous consumer protection violations penalty from the department.

Persons: Pete Buttigieg, Ed Bastian, Rahul Samant, Bastian Organizations: Delta Airlines, Hartsfield, Jackson Atlanta International Airport, The U.S . Department of Transportation's, of Aviation, Protection, Delta Air Lines, Delta, Microsoft, Social, Southwest Airlines Locations: Atlanta , Georgia, The, Atlanta and Minneapolis

☆ Farnborough Air Show kicks off with $51 billion in deals as Airbus shows off new ultra long-haul jet
▼ + stars: | 2024-07-23 | by ( Jenni Reid | ) www.cnbc.com time to read: +1 min

An Airbus A321-XLR takes part in an air display on the opening day of the Farnborough International Airshow 2024, south west of London, on July 22, 2024. FARNBOROUGH, England – The Farnborough Air Show generated deals worth £39.3 billion ($50.8 billion) across its first day, the organizers of one of the biggest events in the aviation world calendar said, as Airbus showcased its new single-aisle long-haul jet. Korean Air signed for 40 wide-body jetliners from the U.S. plane-maker, while Japan Airlines placed a firm order for 10 of its 787-9 Dreamliners, with an option for 10 more. Budget Vietnamese carrier VietJet placed an order for 20 of Airbus's A330neo aircraft on Monday. Airbus meanwhile grabbed the attention of the thousands of trade delegates with an early afternoon display of the soon-to-launch A321XLR, set to be the world's longest-range single-aisle aircraft.

Organizations: Airbus, Farnborough Air, ADS, Boeing, Korean Air, Japan Airlines, Budget, Aer Lingus Locations: London, FARNBOROUGH, England, Farnborough, U.S, Iberia

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Persons: Cardholders, cardholders, you'll, Marriott, Regis, Chase, you've, It's, Hilton Organizations: Business, Marriott, Card, Residence, JW Marriott, Ritz, Carlton, Airline Partners, Cross, Unicef Marriott, Gold, Chase, Chase Marriott, Marriott Bonvoy, Starwood, American Express, American, Mastercard, Chevron Locations: Marriott, Marriott Bonvoy, SpringHill, U.S, St, IHG

☆ Kenyan protesters vow to seize country’s main airport as deadly unrest continues into sixth week
▼ + stars: | 2024-07-23 | by ( Larry Madowo | ) edition.cnn.com time to read: +2 min

Nairobi, Kenya CNN —Protesters in Kenya have vowed “a total shutdown” as they seize control of Nairobi’s main international airport on Tuesday as deadly anti-government demonstrations intensify, now entering their sixth week. At least 50 people have been killed during the protests and more than 400 injured, according to the Kenya National Commission on Human Rights. The cabinet nominees still need parliamentary approval, but they’re likely to be confirmed since Ruto’s party holds the required majority. On Sunday, the president expressed frustration with the protests, declaring that “enough is enough” after failed attempts at dialogue. “They keep saying they’re faceless, formless.

Persons: “, Police Douglas Kanja, William Ruto, Ruto, ” Ruto, I’ve Organizations: Kenya CNN — Protesters, Kenya National Commission, Human Rights, Jomo Kenyatta International Airport, ” Authorities, Police Locations: Nairobi, Kenya, Ruto

☆ More flight cancellations are expected as airlines gradually recover from global tech outage
▼ + stars: | 2024-07-21 | by ( Dalia Faheid | ) edition.cnn.com time to read: +8 min

CNN —Additional flight cancellations are expected through this weekend as airlines gradually recover from a global tech outage that has left thousands of passengers stranded at airports. The outage “has basically turned computers into bricks around the world,” Glenn Gerstell, former general counsel of the US National Security Agency, told CNN Saturday. More than 400 United flights were canceled Saturday, and over 200 flights were canceled Sunday, according to FlightAware.com. “I was supposed to be in California for my mom’s wedding,” Richard Whitfield of Pasco County, Florida, told CNN Saturday. They didn’t tell me – I had no notification, nothing,” Charlotte Yeh told CNN affiliate WFXT on Saturday.

Persons: ” Glenn Gerstell, ” Gerstell, ” CrowdStrike, George Kurtz, ” United, Delta, “, Allegiant, it’s, David Kennedy, “ It’s, ” Kennedy, “ There’s, Pete Buttigieg, ” Buttigieg, Justin Tallis, Villareal, ” Villareal, we’ve, ” Richard Whitfield, Whitfield, Jonathan Shade, Richard, ” Shade, Shade, ”, –, ” Charlotte Yeh, “ We’ve, ” Marc Forbes, WFXT, ” Carol Edwards Organizations: CNN, Microsoft, US National Security Agency, United Airlines, Delta Air, American Airlines, Binary Defense, US Department of Transportation, ”, Gatwick Airport, Getty, Atlanta’s Hartsfield, Jackson International Airport, Delta Air Lines, Boston Logan International, WFXT, Las Locations: Horley, London, California, Pasco County , Florida, Tampa, Atlanta, Tallahassee, Delta, Fort Lauderdale, Ft . Lauderdale, West Palm, Boston, Las Vegas

☆ Delta offers crews extra pay as carrier struggles to recover from IT outage, CEO apologizes
▼ + stars: | 2024-07-21 | by ( Leslie Josephs | ) www.cnbc.com time to read: +2 min

Travelers wait in line at a Delta Airlines counter at Ronald Reagan National Airport in Arlington, Virginia, on July 19, 2024. Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports. Delta Air Lines CEO Ed Bastian apologized and offered frequent flyer miles to travelers for lingering flight disruptions on Sunday as the carrier struggled to recover from Friday's globe-spanning IT outage. The airline was offering flight attendants extra pay to pick up shifts, a staff memo on Sunday said. The delays and cancellations are putting Delta in a rare spotlight for the carrier whose leaders pride themselves on reliability and punctuality.

Persons: Ed Bastian, Bastian Organizations: Delta Airlines, Ronald Reagan National Airport, Airlines, Delta Air, airline, American Airlines, Delta, Microsoft, Southwest Airlines Locations: Arlington , Virginia, Atlanta, Delta

☆ Global IT outage leaves thousands stranded at airports amid chaos at hospitals, government agencies and 911 systems
▼ + stars: | 2024-07-20 | by ( Dalia Faheid | ) edition.cnn.com time to read: +10 min

All flights were grounded for United Airlines, Delta Air Lines, American Airlines and Allegiant Airlines on Friday. Meanwhile, thousands of companies around the world are struggling with payment processing after the outage brought down systems across a wide range of businesses. Airlines, banks, TV channels and other businesses were disrupted worldwide on Friday following a major computer systems outage linked to an update on an antivirus program. In addition to hospitals, blood donation centers have experienced challenges and are altering blood shipment methods due to flight delays. The Social Security Administration closed its local offices to the public on Friday after the outage shut down numerous services.

Persons: ”, “, Kiah Hampton, Hampton, Jennifer Small, ” Small, Ty Kelley, “ I’m, Miya Haney, Dave DeWalt, George Kurtz, ” Kurtz, Etienne Laurent, Kim Brown, ” Brown, Laura Topete, ” Topete, Ted Wheeler, Kathy Hochul Organizations: CNN, Microsoft, United Airlines, Delta Air Lines, American Airlines, Allegiant Airlines, Airlines, Atlanta’s Hartsfield, Jackson International Airport, ” Spirit Airlines, Shipping, UPS, FedEx, Marriott International, Hilton, McAfee, Infrastructure Security Agency, Delta Airlines, Getty, Kaiser Permanente, Health, Hospital Medical, Epic Systems, US Department of Health, Human Services, York Blood Center, Angeles, Superior Court, Department, ”, United States Customs, Border Protection, CBP, Social Security Administration, US Department of Justice Locations: United States, Los Angeles, ” New Jersey, Jersey, Philadelphia, Boston, Alaska, Phoenix, New York City, Texas , Tennessee, North Carolina, Georgia, Airlines, Kaiser, San Jose , California, Portland , Oregon, Southern California, San Diego County, Arizona, Maricopa County, New York

☆ Timeline: How the CrowdStrike outage unfolded
▼ + stars: | 2024-07-20 | by ( Eva Rothenberg | ) edition.cnn.com time to read: +10 min

Washington, DC, public transportation services — including trains and buses — begin experiencing delays, according to the Washington Metropolitan Area Transit Authority. At 5:30 a.m., US cybersecurity firm CrowdStrike tells customers that it was “aware of reports of crashes” of its software on Microsoft Windows operating systems, according to a company advisory viewed by CNN. Australian lenders ANZ and Westpac were also impacted, according to Downdetector, a website that tracks cyber outages. Other states also report impacts to their driving services, including Georgia, North Carolina, Texas and Tennessee. CrowdStrike would take steps “to prevent anything like this from happening again,” according to a statement on the company’s website.

Persons: Ted Wheeler, they’re, We’re, Charlotte, Biden, Joe Biden, George Kurtz, ”, Brigham, Dana, Blood, Andrea Cefarelli, Jenny Ficenec, “, Kurtz, CrowdStrike Organizations: New, New York CNN, Federal Aviation Administration, American Airlines, FAA, Allegiant Airlines, Spirit Airlines, Washington Metropolitan Area Transit Authority, Metropolitan Transportation Authority, Microsoft, CNN, CrowdStrike’s, Fortune, White, National Security, Global, Australia’s Commonwealth Bank, Bank of Israel, ANZ, Westpac, ASB Bank . Portland, Emergency, Dispatch, United Airlines, Air Lines, Hartsfield Jackson International, Charlotte Douglas International Airport, ”, Miami International Airport, Customs, Border, Alaska State Troopers, Phoenix Police Department, Computer, Police, Rescue, Federal Communications Commission, US Department of Homeland Security, CrowdStrike, Social, US Department of Justice, UPS, FedEx, Massachusetts Department of Transportation, Vehicle, Mass, Penn Medicine, Northwell, Emory Healthcare, Farber Cancer Institute, Memorial Sloan Kettering Cancer Center, Provincial Health Services Authority, New York Blood Center, Northeast, Centers of America, Assurance Locations: New York, Alaska, Arizona, Delta, United, Washington, DC, New York City, North, Georgia, North Carolina , Texas, Tennessee, Massachusetts, Pennsylvania, Atlanta, Boston, British Columbia, New, Northeast United States, North Carolina, Virginia

Travel plans across the world were thrown into disarray on Friday, as a global technology outage disrupted businesses and services — including air travel — leaving thousands of flights canceled or delayed across the United States and beyond. While service was slowly recovering by midmorning Eastern time, the ripple effect was still snarling travel plans as delayed and canceled flights created a buildup of passengers waiting at airports, and some planes and crews out of position. “The anxiety is getting up a little,” said Adonis Ajayi, 35, at Ronald Reagan Washington National Airport on Friday morning. Messages posted on social media by travelers worldwide showed flights grounded, some terminal monitors down and crowds of stranded passengers waiting at airport gates and customer service desks. Some passengers at one airport in India had to stand in long lines to obtain handwritten boarding passes.

Persons: ”, Adonis Ajayi, Ronald Reagan, Ajayi, “ I’ve, CrowdStrike Organizations: Ronald Reagan Washington National Airport, Key West, Microsoft Locations: United States, Ronald Reagan Washington, Key, Fla, India

The outage was attributed to CrowdStrike, a cybersecurity firm whose software is used by scores of industries around the world to protect against hackers and outside breaches. At least three major U.S. airlines, American, United and Delta, grounded all flights, according to the Federal Aviation Administration, one day after a major outage at Microsoft briefly grounded some flights. “A global technical outage has impacted some airplane operations and terminal services,” the airport said on social media. Disruptions were also reported at Berlin Brandenburg Airport, Schiphol Airport in Amsterdam and Dubai International Airport. Microsoft said the problem had affected multiple systems for customers in the central United States.

Persons: CrowdStrike, ” Michelle McGuinness, Australia’s, ” Organizations: United, Federal Aviation Administration, Microsoft, Sydney Airport, “, Cyber Security, Berlin Brandenburg Airport, Dubai International Locations: Australia, Amsterdam, Phoenix, United States

☆ Which airports and airlines have been affected by the outages?
▼ + stars: | 2024-07-19 | by ( Cnn Staff | ) edition.cnn.com time to read: +8 min

All flights for US airlines United Airlines, Delta Air Lines, and American Airlines were grounded early on Friday, with the Federal Aviation Administration (FAA), citing communication issues. Passengers and airline pilots wait at Newark International Airport after United Airlines and other airlines grounded flights because of a worldwide tech outage. Jaipur International AirportJaipur International Airport has confirmed that “flights nationwide” have been affected by the outage. Incheon International Airport, SeoulSouth Korea’s Incheon International Airport said Air Premia, Eastar Jet and several other airlines had been affected. Taoyuan International Airport, TaiwanTaiwan’s Taoyuan International Airport said several airlines at the airport had been impacted.

☆ What to know if you’re traveling this weekend amid the global tech outage
▼ + stars: | 2024-07-19 | by ( Cnn Staff | ) edition.cnn.com time to read: +10 min

Here’s what to know if you’re planning to travel this weekend. David J. Phillip/APUS-based carriers American Airlines, United Airlines, Delta Air Lines, Allegiant Airlines, SunCountry and Frontier Airlines all reported issues on Friday. Crews have limits on their working hours, so staffing challenges cascade along with flight delays. That all depends on the type of ticket you have, the airline you’re flying with and whether you have travel insurance (which is always a good idea). If you’re set to travel soon, wherever you are in the world, it’s worth double checking your individual journey status before you travel.

Persons: What’s, It’s, CrowdStrike, David J, Phillip, Cirium, it’s, William Sikora III, you’re, ” Lousson Smith, Aaron Chown, Trenitalia Organizations: CNN, Microsoft, United Airlines, American Airlines, Delta Air Lines, Allegiant Airlines, Frontier Airlines, Federal Aviation Administration, FAA, Ryanair, Air, Turkish Airlines, KLM Royal Dutch Airlines, AirAsia, Dubai, Philadelphia International, Berlin, Amsterdam’s, Edinburgh Airport, CNN Travel, EU, Insurance, Airlines, British Airways, National Rail, Washington , D.C, Washington Metropolitan Area Transit Authority, Metropolitan Transportation Authority, MTA Locations: Air France, Europe, ” Spain’s, Madrid, Barcelona, Delta, –, London's Victoria, London, Italy, Washington ,, New York

☆ Flights grounded and passengers warned of delays amid global IT outage
▼ + stars: | 2024-07-19 | by ( Jenni Reid | ) www.cnbc.com time to read: +1 min

Crowds are seen building up at Suvarnabhumi Airport as a global IT disruption caused by a Microsoft outage and a Crowdstrike IT problem combine to affect users on July 19, 2024 in Bangkok, Thailand. Several airlines halted flights on Friday, while others warned of delays and services being unavailable as the impact of an unprecedented IT outage was felt globally. Organizations including Microsoft were left scrambling to restore apps and services used by a huge number of firms. Airlines across Europe, the Americas and Asia issued updates outlining the suspected extent of impact on their flight schedules and wider services. ET) that operations were "disrupted," excluding flights already en route, and that it would share further updates shortly.

Persons: Stephen Murphy, Grzegorz Drozdz Organizations: Suvarnabhumi Airport, Microsoft, Belfast International, Sky News, KLM, Air Locations: Bangkok, Thailand, Airlines, Europe, Americas, Asia, Air France

As boarding, tickets, and pilot communication channels were affected by the outage, passengers were hit with delays and cancellations. AdvertisementScott Sanders, a passenger at Seattle-Tacoma International Airport, told Business Insider that people were sleeping on the ground due to the disruption. Sanders' flight to Cincinnati/Northern Kentucky International Airport (CVG) had been scheduled to depart on Thursday at 10:55 p.m. 'Tired and hopeless'At Los Angeles International Airport, Sarah Patterson experienced a similar disruption. "We sat on the tarmac for an hour, and they said it was a technical issue with Microsoft," Ebule told BI.

Persons: —, Scott Sanders, Sanders, t4nCH8Y6UD — Scott Sanders, Jordan van den Lamb, Lamb, Sarah Patterson, Patterson, w9trzshNST, Sarah, Ebule, Aditi Bharade Organizations: Service, Microsoft, Business, Tacoma International Airport, Northern, Northern Kentucky International, SEA, Hobart, Jetstar, Los Angeles International Airport, Spirit Airlines, Newark Liberty International Airport, LAX, Spirit, Melbourne Airport, Scoot, Singapore's, Singapore Changi Airport, IndiGo, BI, Amtrak, Speedway Locations: Delta, Seattle, Cincinnati, Northern Kentucky, Ohio, @SeahawkSanders, Tasmania, Washington ,, Australia, Singapore, Trains

☆ What to know about airline refunds, delays as global IT outage causes 'mass chaos,' expert says
▼ + stars: | 2024-07-19 | by ( Greg Iacurci | ) www.cnbc.com time to read: +6 min

Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports. Ting Shen/Bloomberg via Getty ImagesMajor airlines like United, Delta and American Airlines grounded flights Friday morning amid a global IT outage impacting their operations, triggering delays for travelers. More from Personal Finance:Global tech outage hits financial services companies, including Charles SchwabRent a car for a road trip, or drive your own? Expedia, for example, said on social media Friday morning it was "experiencing high call volume and long wait times due to a global IT outage. The United Airlines terminal on July 19, 2024 as a global technology outage affected LAX airport in Los Angeles.

Persons: Ting Shen, Eric Napoli, Napoli, There's, John Breyault, Charles Schwab, Taylor, Biden, Breyault, Sara Rathner, Myung J, Chun Organizations: Delta Airlines, Ronald Reagan National Airport, Airlines, Bloomberg, Getty, American Airlines, U.S . Department of Transportation, National Consumers League, Finance, Global, United Airlines, Los Angeles Times, Transportation Department, Microsoft Locations: Arlington , Virginia, Delta, Los Angeles

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