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Today, there are 54 Hispanic American banks and credit unions that are FDIC or NCUA insured around the US. We selected Hispanic American-owned credit unions from the National Credit Union Administration's list of minority depository institutions which was also updated in September 2022. In our list of Hispanic American-owned banks and credit unions, many of the institutions listed offer customer support in Spanish and English. You can open up savings accounts, checking accounts, CDs, and money market accounts in most of the institutions listed. To help you learn more about a specific Hispanic American-owned bank or credit union, we've included links to reviews of individual institutions.

☆ A family drove 2,500 miles from Miami to Salt Lake City in a rental car after Southwest transferred them onto different flights 3 times, then canceled them
▼ + stars: | 2023-01-06 | by ( Grace Dean | ) www.businessinsider.com time to read: +5 min

The whole experience was a "nightmare," Sara Toro told Insider. Toro told Insider that the family saw their initial flight was canceled when they woke up on Christmas Day. Southwest canceled 71% of its schedule, or nearly 3,000 flights, on December 26, according to data from flight-tracking service FlightAware. Toro told Insider that Southwest staff booked the family onto another flight, which was then canceled. Toro told Insider that her family had applied for a refund of their travel expenses.

☆ Southwest will soar again into open U.S. skies
▼ + stars: | 2023-01-06 | by ( ) www.reuters.com time to read: +2 min

NEW YORK, Jan 6 (Reuters Breakingviews) - The costs of Southwest Airlines’ (LUV.N) Christmas debacle landed on Friday. The company expects that some 17,000 flight cancellations will eat away between $725 million and $825 million of fourth-quarter pre-tax profit, creating a net loss in the period. Despite experiencing major disruptions before, $20 billion Southwest always manages to resume cruising altitude. Southwest, United Airlines (UAL.O), Delta Air Lines (DAL.N) and American Airlines (AAL.O) account for about two-thirds of the market. The Southwest enterprise now trades below 4 times expected 2023 EBITDA, a discount to peers.

☆ Southwest meltdown may cost the airline up to $825 million
▼ + stars: | 2023-01-06 | by ( Chris Isidore | ) edition.cnn.com time to read: +2 min

New York CNN —The cost of the service meltdown at Southwest Airlines over the year-end holidays cost the airline nearly $1 billion and will cause the company to report a loss rather than a profit in the fourth quarter, the airline said in a filing on Friday. The airline, the nation’s largest domestic carrier, said the cost of canceling more than 16,700 flights between December 21 and 29 will be somewhere between $725 million and $825 miilion. A bit more than half the cost - between $400 million and $425 million - will come from lost ticket revenue that will be refunded to customers. While bad weather started the service problems, Southwest suffered far worse service problems, according to its employee unions, because the antiquated scheduling system left it without the crew members it needed to staff flights. This is not the first time the airline has suffered a costly service meltdown.

☆ Southwest Airlines hiring a new PR advisor after holiday mess but social media scoffs that even 'free flights' wouldn't make them apply
▼ + stars: | 2023-01-05 | by ( Jordan Hart | ) www.businessinsider.com time to read: +2 min

Social media users are calling out the ad in the wake of the airline's holiday travel meltdown. Probably an easier job," one Facebook user wrote. Facebook users were quick to comment and joke about the ad, which the Dallas-based airline published on LinkedIn Tuesday. Probably an easier job," one Facebook user commented, according to the New York Post. Despite the high number of applicants, most commenters didn't seem interested in the wake of Southwest's travel meltdown.

Southwest finished first in economy and budget airline rankings published by the consumer research firm last May. Analysts say that Southwest's position among consumers remains strong despite the airline leaving hundreds of thousands of passengers stranded over the Christmas holiday weekend. "People think you're getting great value for the money," said Michael Taylor, managing director for travel, hospitality and retail at J.D. On Tuesday, the airline said it would issue 25,000 rewards points to anyone whose flight was affected. Taylor at J.D.

☆ Southwest reports progress on refunds after holiday chaos but sees new delays
▼ + stars: | 2023-01-04 | by ( Https | Media-Cldnry.S-Nbcnews.Com Image Upload Newscms Dennis-Romero-Circle-Byline-Template.Jpg | Dennis Romero | ) www.nbcnews.com time to read: +3 min

Southwest Airlines, which canceled thousands of flights last week and infuriated passengers, said Tuesday it was making "solid progress" on processing refunds even as another problem caused more travel woes. The reports of delays Tuesday came just days after the airline said it resumed normal operations following the holiday travel chaos. The flight-tracking website FlightAware showed 138 Southwest cancellations — or 3% — and around 1,560 delays Tuesday. There were 24 Southwest cancellations and 115 delays for Wednesday, according to the website. Southwest canceled thousands of flights, stranding passengers and their luggage and leading to what has been called a meltdown that enraged travelers.

☆ Southwest is giving 25,000 frequent flier points worth $300 to passengers impacted by the airline's holiday travel meltdown
▼ + stars: | 2023-01-04 | by ( Jordan Hart | ) www.businessinsider.com time to read: +3 min

The airline is currently offering affected passengers 25,000 frequent flier points valued at over $300. The offer has caused long wait times for some passengers trying to claim points, reports say. The estimate includes both lost revenue from refunds and reimbursements for expenses like hotels and rental cars, CNBC reported. While Griff reported a 15-minute wait to receive points, another traveler told WSJ he had an estimated wait time of over an hour to redeem the 75,000 points offered to his party of three. In the email, Jordan reminded recipients that Rapid Rewards points don't expire, have no blackout dates, and can be used on Southwest gift cards.

☆ Southwest's ex-CEO turned the airline into a 'cult' that couldn't recover from its 'meltdowns', says pilots' union official
▼ + stars: | 2023-01-04 | by ( Ryan Hogg | ) www.businessinsider.com time to read: +3 min

Southwest's former CEO created a "cult" focused on its headquarters, its pilots' union VP said. Captain Tom Nekouei said in an open letter that Gary Kelly's chickens had "come home to roost." Gary Kelly stepped down as CEO of Southwest Airlines in January 2022 but remains executive chairman. "Gary Kelly's only enduring legacy is that he destroyed Herb Kelleher's." A spokesperson for Southwest Airlines said it had a "more than 51-year history of allowing – and encouraging – its employees to express their opinions in a respectful manner."

The union, which remains locked in heated contract negotiations with Southwest Airlines, published the letter Dec. 31. Kelly served as Southwest CEO from 2004 until last February, and replaced Southwest co-founder Herb Kelleher as chairman in 2008. This is not an employees of Southwest Airlines problem. The union, Nekouei wrote, "has been beating this drum to management for nearly a decade pleading with them to spend the necessary capital to prevent the ultimate consequence someday." In an emailed statement responding to the union's letter, Southwest said that "it has a more than 51-year history of allowing — and encouraging — its Employees to express their opinions in a respectful manner."

☆ Southwest reports progress on flights, refunds, White House watching
▼ + stars: | 2023-01-03 | by ( David Shepardson | ) www.reuters.com time to read: +3 min

The White House said Southwest "failed its customers" and added that the government would seek to fine the low-cost Texas-based airline if it does not appropriately reimburse customers for their losses. Southwest said that during the New Year holiday weekend ending Sunday it operated 11,092 flights, or 99.1% of scheduled flights. Southwest had canceled 59, or just 1% of its flights on Tuesday, according to FlightAware. "Southwest Airlines failed its customers -- point blank," Jean-Pierre, adding the Transportation Department "will seek fines from Southwest if it doesn't cover" required costs. Southwest was sued on Dec. 30 by a passenger who said it failed to provide refunds to passengers left stranded.

☆ 2 teachers missed their $4,000 honeymoon cruise after their flight was cancelled and they were met with 'radio silence' from Southwest
▼ + stars: | 2022-12-30 | by ( Kelsey Vlamis | ) www.businessinsider.com time to read: +3 min

The teachers from Wauwatosa, Wisconsin, were among thousands to have Southwest flights canceled. Marcus and Andrea Grasenick said they missed their honeymoon cruise after a canceled flight. Southwest canceled more flights than any other airline after storms hit the US over Christmas. Marcus and Andrea Grasenick of Wauwatosa, Wisconsin, told local outlet TMJ4 that they flew to Nashville on Monday where they waited for word on their connecting Southwest flight. Southwest canceled more than 2,900 flights on Monday, accounting for around half of all canceled flights throughout the world that day.

☆ Southwest Airlines passengers get stuck in the Nashville airport on Christmas — then threatened with arrest for 'trespassing'
▼ + stars: | 2022-12-30 | by ( Bethany Biron | ) www.businessinsider.com time to read: +5 min

A police officer at the Nashville International Airport threatened to arrest stranded Southwest Airlines passengers. In a statement, the airport said Southwest Airlines contacted them "asking that a police officer be dispatched to ... escort passengers to the pre-security ticketing counters." In two viral TikTok videos shared Wednesday by Amani Robinson, a police officer is seen on ordering travelers at the Nashville International Airport to "leave nearly 1.5 million times. Southwest Airlines did not immediately respond to Insider's request to comment about the officer's claims. Nashville International Airport did not immediately respond to Insider's request to comment on the status of the police officer, or if any potential disciplinary action was taken.

☆ New York prepares for possible flooding from snowmelt while the West girds for heavy rain and snow
▼ + stars: | 2022-12-29 | by ( Julianne Mcshane | Https | Media-Cldnry.S-Nbcnews.Com Image Upload Newscms Kathryn-Prociv.Jpg | ) www.nbcnews.com time to read: +7 min

Kathy Hochul on Wednesday directed state agencies to prepare to respond to flooding caused by the snowmelt. And the Buffalo Airport — where nearly 52 inches of snow fell during the storm, according to the weather service — reopened Wednesday. Moderate to heavy snow could also fall across northern Nevada by Friday night, the agency said. On New Year’s Eve, heavy rain will fall in the Southeast up to the Ohio Valley during the day and the mid-Atlantic into the Northeast during the evening, while the West will face a flood risk and continued heavy mountain snow. On New Year's Day, lingering rain showers are expected in New England, above-average temperatures are set for the South and rain and snow are expected in the Southwest.

☆ Are you stranded because of Southwest? Share your story.
▼ + stars: | 2022-12-29 | by ( Cnn Staff | ) edition.cnn.com time to read: 1 min

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☆ Raymond James' Savi Syth: We are sticking to our strong buy rating for Southwest Airlines
▼ + stars: | 2022-12-29 | by ( ) www.cnbc.com time to read: 1 min

In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailRaymond James' Savi Syth: We are sticking to our strong buy rating for Southwest AirlinesRaymond James analyst Savi Syth joins 'Squawk on the Street' to discuss shares of Southwest Airlines amid the airlines' massive wave of flight cancellations amid the busy holiday travel season.

Travelers at Baltimore Washington International airport deal with the impact of Southwest Airlines canceling more than 12,000 flights around the Christmas holiday weekend across the country and in Baltimore, Maryland, December 27, 2022. Southwest Airlines confirmed on Thursday that it expects to run a normal schedule on Friday after the carrier's systemwide meltdown stranded hundreds of thousands of customers over the Christmas holiday week and drew scrutiny from Washington. Southwest's operation unraveled over the holiday week after brutal winter weather swept across the U.S. "We have much work ahead of us, including investing in new solutions to manage wide-scale disruptions," Southwest said in its statement. Some competitors said they would cap fares for certain cities to help stranded Southwest passengers reach their destinations without surging prices, but fare searches on Thursday still returned some flights for $600 or more.

☆ Why Southwest is still melting down
▼ + stars: | 2022-12-29 | by ( David Goldman | ) edition.cnn.com time to read: +6 min

Still, Southwest canceled another 2,300 flights today, long after its rivals had resumed normal service. Here’s why is Southwest taking so long to get its operations back on track: Southwest got unlucky with the location of the storm and its timing. And outdated scheduling technology left Southwest scrambling to match crew with planes. Bad luckThe storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport. Although Southwest says it was fully staffed for the holiday weekend, illness makes adjusting to increased system stress difficult.

CNN —A blast of severe winter weather last week caused thousands of Southwest Airlines flight cancellations and spiraled into a complete meltdown of its flight system. In October 2021, Southwest canceled more than 2,000 flights over a four-day period. While the airline blamed the crisis partly on bad weather in Florida, Southwest canceled flights for far longer than its competitors. Southwest’s scheduling system hasn’t changed much since the 1990s, according to Captain Casey Murray, president of the Southwest Airlines Pilots Association. But Southwest has consistently failed to perform as well as its competitors when it comes to cancellations, according to bureau data.

☆ At Southwest in Phoenix, Quick Check In but a Swelling Baggage Claim
▼ + stars: | 2022-12-28 | by ( Dawn Gilbertson | ) www.wsj.com time to read: 1 min

PHOENIX—Carol and Joseph Lepich were blissfully unaware of Southwest Airlines ‘ holiday meltdown when they woke up Tuesday morning. The Sacramento retirees tried to check in for their flight on the Southwest app and found out it was canceled. They then drove to Sky Harbor International Airport to rebook their flight.

☆ For Southwest Fliers, a Swelling Baggage Claim and Still No Way to Get Home
▼ + stars: | 2022-12-28 | by ( Dawn Gilbertson | ) www.wsj.com time to read: 1 min

PHOENIX—Carol and Joseph Lepich were blissfully unaware of Southwest Airlines Co.’s holiday meltdown when they woke up Tuesday morning. The Sacramento retirees tried to check in for their flight on the Southwest app and found out it was canceled. They then drove to Sky Harbor International Airport to rebook their flight.

☆ Transportation Department will be looking into Southwest flight cancellations, Buttigieg says
▼ + stars: | 2022-12-28 | by ( Https | Media-Cldnry.S-Nbcnews.Com Image Upload Newscms Phil-Helsel-Circle-Byline-Template.Jpg | Phil Helsel | ) www.nbcnews.com time to read: +2 min

Southwest canceled more than 2,800 flights Monday — the day after Christmas — and around 2,600 Tuesday, according to tracking website FlightAware. Casey Murray, president of the Southwest Airlines Pilots Association, said Southwest had not adequately prepared flights for the storm. Travelers wait in line near the Southwest Airlines ticketing counter at Nashville International Airport, in Nashville, Tenn., on Tuesday. Buttigieg said Southwest has pledged to take care of impacted customers, and that the Transportation Department will be holding the airline accountable for that. Another 2,478 Southwest flights scheduled for Wednesday have also been cancelled, according to FlightAware.

☆ Southwest asks HQ employees to ditch normal jobs to pitch in to get flights back on track, leaked memo says
▼ + stars: | 2022-12-28 | by ( Taylor Rains | ) www.businessinsider.com time to read: +3 min

Southwest Airlines is battling an operational meltdown, canceling over 9,000 flights since Sunday. The carrier asked corporate employees to volunteer to work eight-hour shifts to help with crew scheduling. The shifts would be in lieu of normal day-to-day work duties, according to an internal memo. The shift would be worked instead of each employee's normal day-to-day duties and the memo does not mention incentives like extra pay. Captain Mike Santoro, vice president of the Southwest Airlines Pilots Association, told Insider on Tuesday that the airline's scheduling software is "outdated" and needs an upgrade.

☆ Southwest's antiquated and atypical flight systems are partially responsible for cancellation chaos, airline experts say
▼ + stars: | 2022-12-28 | by ( Erin Snodgrass | ) www.businessinsider.com time to read: +7 min

An outdated scheduling system and unique flight network structure exacerbated the problem. Airline analysts and industry experts told Insider and other outlets that Southwest's outdated scheduling system and atypical approach to mapping its flight network were partially responsible for the crisis. Canceled Southwest Airlines flights show on a monitor at Hollywood Burbank Airport, Tuesday, Dec 27, 2022. The problem has been further inflamed by Southwest's scheduling system. Passengers wait in line to claim their baggage at Nashville International Airport after their flights on Southwest Airlines were cancelled in Nashville, Tennessee, on December 27, 2022.

☆ Southwest cancellations continue as rival carriers cap fares to help stranded flyers
▼ + stars: | 2022-12-28 | by ( Leslie Josephs | ) www.cnbc.com time to read: +2 min

Southwest Airlines slashed another 2,500 flights on Wednesday, sending more frustrated customers scrambling to find seats on other airlines. To help stranded travelers, Delta Air Lines said Wednesday that it "capped fares in all the markets Southwest operates" and that the fares are valid through Saturday. American Airlines said it was capping fares in "cities severely affected by cancellations" and United said it has capped fares in "select cities." The moves came after Transportation Secretary Pete Buttigieg urged other carriers to cap fares. Earlier this week, Southwest CEO Bob Jordan told employees the carrier would fly just about one third of its schedule for several days to try to reset its operations.

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