New York CNN —Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores.
So, Amazon will start charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address.
Shoppers have become accustomed to endless free returns in recent years, but Amazon and other companies are trying to curb this customer habit.
Amazon also recently started flagging “frequently returned” products on its website.
More often, returned products can end up in liquidation warehouses or even landfills, which are an environmental threat.
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