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☆ Bestselling author wrote 'Simplify Your Life' over 30 years ago. Her advice for living with less still stands
▼ + stars: | 2024-10-12 | by ( Renée Onque | ) www.cnbc.com time to read: +4 min

Here are four suggestions shared by St. James that align with the advice we see today for living more simply. In her book, " Simplify Your Life ," St. James shares 100 ways that you can embrace simplicity and "enjoy the things that really matter." Downsize where you canIn her book, St. James shared countless tips for cutting down on costs and maximizing the space you have. Similarly, St. James suggested considering driving a simpler car to lower insurance fees and car note payments. One of the simplest, yet useful, practices St. James wanted people to adopt was taking time to watch the sunset.

Persons: James, Marie Kondo, Elaine St, Sandra Organizations: St, CNBC Locations: St, Italy

☆ Starbucks store workers want their new CEO to take action on these 4 issues
▼ + stars: | 2024-10-12 | by ( Alex Bitter | ) www.businessinsider.com time to read: +7 min

Starbucks CEO Brian Niccol has been in his new role for about a month. Employees at Starbucks stores say they're eager to see what changes he makes. Business Insider has spoken to 10 Starbucks store workers — whom the company calls "partners" — since the chain announced Niccol would become CEO. "It's no longer the third place," one Starbucks store manager in Florida previously told BI. Starbucks should hire more workers to shorten wait timesShifts at Starbucks stores are often short-staffed, multiple partners have told BI.

Persons: Brian Niccol, —, Niccol, Laxman Narasimhan, Howard Schultz, Kevin Johnson, I've, Narasimhan, there's Organizations: Employees, Service, Starbucks, SEC, Partners Locations: U.S, Florida, North America, North Carolina, South Dakota

☆ Harris points to California experience and criticizes Trump when asked how she would differ from Biden on border policy
▼ + stars: | 2024-10-11 | by ( Https | Media-Cldnry.S-Nbcnews.Com Image Upload Newscms | Nnamdi Egwuonwu | ) www.nbcnews.com time to read: +3 min

The Trump campaign had pounced on Harris’ comments Tuesday on ABC's "The View" that "there’s not a thing that comes to mind" when she was asked what she would have done differently from Biden during his term. The Trump campaign also cut a video interspersing Harris’ quote with news clips about the widely criticized withdrawal from Afghanistan and crime connected to migrants, as well as inflation. She said the legislation would have added 1,500 more border agents, "except Donald Trump got in the way of that bill." Harris took nearly a dozen questions from audience members at the town hall, which was moderated by journalist Enrique Acevedo, about issues from abortion to the cost of living. Biden won the state in 2020 with 50.1% of the vote to Trump's 47.7%.

Persons: Kamala Harris sidestepped, Joe Biden, Donald Trump’s, “, ” “, Trump, Harris ’, Biden, Harris, Donald Trump, Enrique Acevedo, Stephen Colbert's, Howard, Hillary Clinton, Nnamdi Egwuonwu, Megan Lebowitz Organizations: VEGAS, Univision, Republican, Republicans, Justice Department, NBC, Biden, Weather, Democratic Locations: California, Afghanistan, Nevada, Las Vegas, Washington

☆ Boeing to lay off roughly 10% of its workforce
▼ + stars: | 2024-10-11 | by ( Vanessa Yurkevich | Chris Isidore | ) edition.cnn.com time to read: +6 min

Union members are still angry that Boeing demanded they give up their traditional pension plans 10 years ago, when the company was doing well financially. Even with all of its problems, Boeing is likely at no risk of disappearing. If airlines that are Boeing customers cancel their order, they would have to wait five years for a comparable jet from Airbus. Boeing will discontinue that plane once its current orders are completed and delivered to customers in 2027. That plane is built by some of the union members now on strike.

Persons: “, ”, Kelly Ortberg, ” Ortberg, Max, Ortberg, Poor’s Organizations: New, New York CNN, Boeing, Alaska Airlines, National Transportation Safety Board, Space Station, International Association of Machinists, IAM, Airbus Locations: New York, United States, underperformance, Washington State

☆ A string of failures ended with 2 Navy SEALs drowning on a dangerous mission to intercept smuggled weapons, investigation finds
▼ + stars: | 2024-10-11 | by ( Jake Epstein | ) www.businessinsider.com time to read: +6 min

Two US Navy SEALs drowned during a January raid on a vessel smuggling weapons to the Houthis. A new investigation outlines a string of failures that led to that fatal outcome. AdvertisementTwo US Navy SEALs drowned during a raid to intercept smuggled weapons off the coast of Somalia earlier this year. An investigation found that their deaths were preventable and were ultimately caused by a string of failures in the lead-up to the dangerous mission. Their names were redacted in the investigation, but the Navy has already identified them as the two SEALs who died.

Persons: —, Christopher Chambers, Nathan Gage Ingram, Adm, George M, Lewis B, Puller, Chambers, Ingram, Michael Kurilla Organizations: US Navy, Service, US Naval Forces Central Command, Command, US, Navy, Special Warfare, Warfare, Tactical Locations: Somalia, Iran, Yemen, Gulf of Aden

☆ Chappell Roan on the surprising Grammy award she really wants to win
▼ + stars: | 2024-10-11 | by ( Elizabeth Wagmeister | ) edition.cnn.com time to read: +5 min

CNN —Most musicians dream of winning a Grammy, but there’s only one award Chappell Roan is aiming for. So what better way to cap off her mega year than by winning her first Grammy Award? Creative director Ramisha Sattar and recording artist Chappell Roan. Universal Music Group“Please, please, please put some type of energy, a spell, whatever, that we get nominated for the Grammy,” Roan said in the video. “She is just as much Chappell Roan as I am, honestly,” Roan told CNN.

Persons: Chappell Roan, ”, Taylor Swift, Roan, “, “ I’ve, I’ve, Ramisha Sattar, ” Roan, “ It’s, Kamala Harris, Sattar, Gen Z Lisa Frank, ” Sattar, Chappell Organizations: CNN, Austin, MTV, Recording, Universal, ” Universal Locations: Roan, Instagram

☆ Drownings of two Navy SEALs off Somalia were preventable, Navy investigation finds
▼ + stars: | 2024-10-11 | by ( Oren Liebermann | ) edition.cnn.com time to read: +5 min

CNN —The drownings of two Navy SEALs during a maritime intercept off the coast of Somalia were preventable, caused by a lack of proper training and unclear guidance on effective flotation, a Navy investigation found. Loaded with gear for the intercept mission, the two Navy SEALs went under in less than a minute. “The entire tragic event elapsed in just forty-seven (47) seconds, and two [Naval Special Warfare] officers were lost to the sea,” the investigation found. Naval Special Warfare SEAL Team Three deployed on board the USS Lewis B. Puller in December 2023. The Navy highlights the need for “positive buoyancy” – the ability to stay afloat – for boarding team members.

Persons: Christopher Chambers, Nathan Ingram, Chambers, Ingram, ”, Michael “ Erik ” Kurilla, Lewis B, Puller, “ Organizations: CNN, Navy, Warfare, Special Warfare Command, US Central Command, Special Warfare, Naval Service, Special Warfare Force, Tactical Locations: Somalia, Yemen, San Diego

☆ This simple habit separates highly successful people from all others, says former Google exec: Doing it has ‘never been easier’
▼ + stars: | 2024-10-11 | by ( Ashton Jackson | ) www.cnbc.com time to read: +4 min

In 2014, the 53-year-old founded her Minnesota-based communications firm, Digital and Savvy, to provide public relations services to large companies and CEOs, from Target to entrepreneur Gary Vaynerchuk. That was after she worked as a public relations executive for over 10 years in the Middle East, most notably as Google's head of communications for that region. One habit helped Abouelenein continue advancing her career even after starting over in another country, she tells CNBC Make It. Though she's a public relations veteran and successful CEO, she still took a "finance for non-finance executives" course last year. "In today's world, everything is changing rapidly," Chaudry told CNBC Make It recently, adding that "the way you work, how you work, where you work — all that is changing."

Persons: Maha Abouelenein, Gary Vaynerchuk, doesn't, Abouelenein, Aneesh Raman, she's, We're, Jay Chaudhry, Chaudry Organizations: Digital, CNBC, Research Locations: Minnesota

☆ Film on haenyeo, Korea's 'mermaids,' shows women who fight to preserve sea and sisterhood
▼ + stars: | 2024-10-10 | by ( Kimmy Yam | Kimmy Yam Is A Reporter For Nbc Asian America. | ) www.nbcnews.com time to read: +5 min

South Korea’s “haenyeo,” or women divers, say that they’ve become inseparable from their deep blue environment. The women are preserving a centuries-old tradition, which includes maintaining a sort of sisterhood, and are also vocal against issues like climate change and nuclear waste. Haenyeo divers of South Korea’s Jeju Island in “The Last of the Sea Women.” Hasisi Park / Apple TV+The women argue and bicker almost as much as they crack jokes together. A haenyeo diver of South Korea’s Jeju Island in “The Last of the Sea Women,” premiering October 11, 2024. We have to go to the sea,” Geum Ok, a haenyeo, says in the film.

Persons: Malala Yousafzai’s, ”, Hasisi, Yousafzai, ” Yousafzai, “, Jang, Duk, Sue Kim, ” Kim, Lee Hee, ” Jang, It’s Organizations: Apple, UNESCO Intangible, Human Rights Locations: Jeju, South, “, Switzerland, Japan

☆ Voting in the UK and French elections taught me a concerning lesson that Americans should heed when heading to the polls
▼ + stars: | 2024-10-10 | by ( Benjamin Chadwick | ) www.businessinsider.com time to read: +10 min

Benjamin Chadwick — a dual citizen of France and the UK — voted in two national elections this year. Emmanuel Macron ran with a centrist campaign, while Marine Le Pen, leader of the National Rally, campaigned on anti-immigration and nationalist ideals. Related storiesLe Pen became leader of France's right-wing populist "National Front" party in 2011 and renamed it "National Rally" in 2018. AdvertisementIn the lead-up to the UK election on July 4, opinion polls predicted a huge majority for the center-left Labour Party. In France, I feared the National Rally would capitalize on their European victory and take control of the Assembly.

Persons: Benjamin Chadwick —, there's, —, Emmanuel Macron, Pen, Macron, Le, I've, France's, Boris Johnson, Donald Trump, Trump, Liz Truss, Sunak, Rishi Sunak's, he's, Le Pen's, Nigel Farage, I'm, Kamala Harris Organizations: Service, European Union, National, Conservatives, Labour Party, National Rally, EU, Conservative, Britons, Labour, Reform, Populist, Trump Locations: France, England, Paris, Trump, Brexit, Europe, Britain, Johnson's, stoke

☆ Using options to generate income from a boring stock
▼ + stars: | 2024-10-10 | by ( Michael Khouw | ) www.cnbc.com time to read: +4 min

Options traders like to say that there are strategies that can profit if a stock rises, falls, or goes nowhere at all. Crown Holdings (CCK) , which reports earnings next week, may have the set-up we're looking for. Demand for sustainable and recyclable packaging drives growth in the beverage can market, a significant segment for Crown Holdings. In the street's view, Crown Holdings is a reasonable business at a reasonable valuation (19 price-earnings ratio). This involves purchasing the lower implied volatility, longer-dated options, and selling nearer-dated options to capitalize on accelerated decay ("theta").

Organizations: Crown Holdings, Ball Corporation, YTD, Holdings, CNBC, NBC UNIVERSAL

☆ Mark Cuban says his best employees share this soft skill: 'You need to reduce stress, not create it'
▼ + stars: | 2024-10-10 | by ( Morgan Smith | ) www.cnbc.com time to read: +2 min

The best employees Mark Cuban has hired aren't the ones with unwavering confidence or sharp business acumen. "For me, the number one thing is you reduce stress rather than create it," Cuban, 66, told CNBC Make It at an event announcing his AI partnership with Google. "There's a lot of people that are just a whirlwind and everything seems to be difficult, causing a lot of unnecessary stress." Research has shown that stress seriously impacts productivity and job performance, and it's estimated to cost American businesses more than $300 billion every year. With all this in mind, Cuban said, "the greatest value you can offer a boss is to reduce their stress."

Persons: Mark Cuban, Cuban, Wiens, It'll Organizations: CNBC, Google, Research, University of Pennsylvania's, Medical Education

It’s not unusual for the Federal Emergency Management Agency to have to respond to rumors surrounding any given natural disaster. This week, President Joe Biden requested a memorandum from his team on the federal government’s digital response, including how officials were remediating misinformation, a senior administration official told CNN. “The contours of this misinformation are unlike anything we’ve seen before,” a senior administration official told CNN. CNN previously reported that there were 30 midair near-collisions involving noncommercial flights in the immediate aftermath of Hurricane Helene on Saturday, September 28. FEMA personnel on the ground receive threatsThe snowballing of false information on the heels of Hurricane Helene has also directly affected those on the ground.

Persons: Hurricane Helene, Elon Musk, Donald Trump, It’s, Joe Biden, Hurricane Milton, Biden, Trump, we’ve, ”, “, Pete Buttigieg, CNN’s John Berman, ” Buttigieg, Musk, Buttigieg, “ We’re, Helene, Chuck Edwards, ” Edwards, Steve Reaves, ” Reaves, Reaves, Sandy, Maria, Alejandro Mayorkas, ” Mayorkas, ” John Cohen Organizations: CNN, Biden, White, Federal Emergency Management Agency, Hurricane, Federal Aviation Administration, FAA, Department of Transportation, Twitter, SpaceX, Trump, FEMA, North Carolina Division of Aviation, Asheville Regional Airport, GOP, Republicans, House Homeland Security, Congress, American Federation of Government Employees, Homeland, Wednesday, DHS Locations: Hurricane, Florida, it’s, North Carolina, Asheville, Rutherford, Western North Carolina, Fort Worth , Texas, Carter County , Tennessee

☆ Luxury hotel is looking for ‘CEO’ to take $15,000 trip around the world: How to apply
▼ + stars: | 2024-10-09 | by ( Nicolas Vega | ) www.cnbc.com time to read: +2 min

A luxe hotel chain is looking to give away the vacation of a lifetime. Ramada by Wyndham has launched a contest to find someone who will travel the world visiting its locations and documenting the trip for social media. The CEO will capture content and write blog posts that the brand will showcase on its social channels. Ramada is looking for applicants with strong writing skills who are foodies and love to travel. Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life.

Organizations: Ramada, Wyndham, CNBC Locations: Ramada, Seoul, South Korea, Belfast, Ireland, Dubai, UAE, Sao Paolo, Brazil, Honolulu, Hawaii, Canada

☆ I live on a boat with my husband, and weather conditions often threaten our lives. Trusting each other keeps us safe.
▼ + stars: | 2024-10-09 | by ( Wendy Hawkes | ) www.businessinsider.com time to read: +4 min

My husband and I live on a boat, which really challenges our relationship. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . Surviving a Category 5 hurricane taught us we could rely on one another even if our lives were at stake. My husband and I have redefined our communication methods to ensure clarity, limit misunderstandings, and amplify unwavering support. In return, my husband and I enjoy a deep, fulfilling bond that makes our special life at sea all the sweeter.

Persons: —, Dorian, we've, there's Organizations: Service Locations: Bahamas, panicking

☆ Mega Millions is raising ticket prices from $2 to $5, but promises bigger payouts—here's what to know
▼ + stars: | 2024-10-09 | by ( Mike Winters | ) www.cnbc.com time to read: +3 min

You'll have to spend more to win big, as Mega Millions plans to raise its ticket price as part of a revamp that promises bigger prizes, the lottery announced Monday. There will be bigger prizes won more frequently, along with slightly improved odds of winning, according to the consortium that runs the lottery. Perhaps the most significant change affecting the most players is the automatic prize multiplier, which currently costs an additional $1 on top of a $2 ticket. Starting in April, this multiplier will be built into the ticket price, automatically boosting non-jackpot winnings. For example, if you match the numbers on three white balls and the Mega Ball, you currently win a $200 prize.

Persons: they'll Organizations: CNBC, U.S . Locations: Washington, U.S, U.S . Virgin

☆ My grandma is practicing 'Swedish death cleaning,' or getting rid of things before you die. It inspired me to declutter, too.
▼ + stars: | 2024-10-08 | by ( Tegan Forder | ) www.businessinsider.com time to read: +6 min

My grandma is practicing Swedish death cleaning by giving things away to her family. She might not know it, but she's carrying out a practice called Döstädning, or Swedish death cleaning — a philosophy of getting your house in order before you die. Tegan Forder's grandmother is giving away items to her family in a practice known as Swedish death cleaning. Facebook Marketplace is also a useful platform for giving things away for free like furniture, bags of clothes, and kids' shoes. AdvertisementI've learned that decluttering is a lesson in patience if you are doing it thoughtfully — just as the Swedish death cleaning philosophy dictates.

Persons: she's, It's, —, grandpa, Margareta Magnusson, Tegan Forder's, Tegan Forder, I've, — I've Organizations: Service, Facebook Locations: Swedish

And one of them was life, because of course young women between the age of 19 and 30, abortion is their Number One concern. They are single-issue voters," Sheehy continued. “Tim Sheehy calling young women ‘indoctrinated’ because they value reproductive freedom just goes to show how out of touch he is with Montanans,” Tester spokesperson Monica Robinson said. “You know, the left has a lot of single-issue voters,” Moreno said at the event, according to video obtained by NBC affiliate WCMH of Columbus. “Sadly, by the way, there’s a lot of suburban women, a lot of suburban women that are like, ‘Listen, abortion is it.

Persons: Tim Sheehy, Jon Tester, they’ve, Sheehy, ’ ”, Donald Trump, they're, “ It’s, ” Sheehy, “ Tim Sheehy, ‘, ”, Monica Robinson, “, Tim, Roe, Wade, Sheehy's, Bernie Moreno, Moreno, Democratic Sen, Sherrod Brown, ” Moreno, ’ ” Moreno Organizations: Democratic, Republican Party, NBC News, Republicans, Senate, Democratic Party, American Democrat Party, The Daily, Koosta, Trump, Republican, Ohio Republican, NBC Locations: Montana, “ In Montana, Columbus

☆ 5 things you should always have on your résumé and 8 items to leave out
▼ + stars: | 2024-10-06 | by ( Madison Hoff | ) www.businessinsider.com time to read: +12 min

Business Insider asked experts about what job seekers do and don't need to have on a résumé. But beware: What you include and leave out and how your résumé looks could shape your chances of getting hired. With that in mind, job seekers may want to leave out certain things on their résumé that potential employers don't really care about. Don't make the résumé unreadable and unprofessionalNorton said she would move on if a résumé was in "unprofessional formatting." Don't include a line about referencesHaller said people include on their résumé "references available upon requests."

Persons: —, Stacie Haller, ResumeBuilder.com, They're, Vicki Salemi, There's, Maggie Norton, we've, Haller, Norton, Salemi, it's, résumés, I've, It's Organizations: Service

☆ Issa Rae Reveals Skills That Made Her Profitable, Red Flag in Business
▼ + stars: | 2024-10-06 | by ( Joi-Marie Mckenzie | ) www.businessinsider.com time to read: +9 min

"Insecure"/HBO"I'm a coffee shop girl," the LA native told Business Insider in September during New York Fashion Week. I'm braving myself for the day," Rae continued. "A red flag is just the sensitivity; you can always tell when people aren't being honest with you." Advertisement"The first day will always be spent procrastinating or finding things wrong and reasons I can't start, and I need to allow for that day," Rae added. "So, I recognize the perfect amount of time is three days, and by that third day, I'm off."

Persons: Issa Rae's, Issa Dee, It's, millennials, Rae, Justin Bieber, Chloe, Halle, Issa Rae, Rae friended, Barbie, Max, Gallo, Hannah Diop, I'm, I've, Deniese, that's, Deniese Davis, Davis, Rae's, She's, Talitha Watkins, she's, Z, it's Organizations: LA, Business, New York, YouTube, Facebook, Atlanta Records, WarnerMedia, Sienna Naturals Locations: Inglewood, Los Angeles, The, SoHo, New, Hilltop, California, San Francisco, LA, Miami

☆ After multiple layoffs, one entrepreneur went all-in on her pet portrait side hustle. She took a pay cut but has more freedom and isn't 'bound by meetings from 9-to-5.'
▼ + stars: | 2024-10-05 | by ( Kathleen Elkins | ) www.businessinsider.com time to read: +7 min

After several layoffs, Emma Sadler decided to go all-in on her side hustle: custom pet portraits. She took a pay cut, but doesn't have to worry about layoffs and enjoys more freedom with her days. AdvertisementEmma Sadler was working in hospitality in early 2020 when the Covid pandemic first swept the nation. "I really wanted another outlet where I could make something physical and not just something digital." I don't want to really pay myself right now if I can avoid it."

Persons: Emma Sadler, Taleology, —, Danny Meyer, Sadler, I'd, she'd, I've, couldn't, it's Organizations: Service, BI Locations: New York City, Brooklyn, New York, Taleology

☆ There are 3 signs that generative AI might be reaching peak market froth — and it's not just OpenAI
▼ + stars: | 2024-10-05 | by ( Hasan Chowdhury | ) www.businessinsider.com time to read: +8 min

There are signs across AI models, chips, and new form factors that the market is getting frothy. Investors spent the summer wondering if top AI stocks could continue to justify soaring valuations in the face of absent returns from their massive AI spending. Now, signs have emerged that they're not yet done with generative AI mania. OpenAI reaches dizzying new heightsSam Altman's OpenAI secured a $157 billion valuation after raising $6.6 billion in its latest funding round. In short, a lossmaking startup must justify its $157 billion valuation.

Persons: Cerebras, —, Andrew Feldman, Ramsey Cardy Cerebras, here's, Abu, Cerebras —, Altman's OpenAI, OpenAI, Elon Musk's xAI, OpenAI's, Ilya Sutskever, Gary Marcus, OpenAI's Sam Altman, David Sacks, Darius Rafieyan, Mira Murati, Mark Zuckerberg, Andrej Sokolow, frothiness, Jensen Huang, Alex Heath, Rahul Prasad, Snapchat Organizations: Nvidia, Service, Investors, Microsoft, Saudi Aramco, Bloomberg, OpenAI, LLMs, Financial Times, Anthropic, Craft Ventures, Tiger Global, The New York Times, Getty, company's Connect, Meta, Orion Locations: Sunnyvale, Abu Dhabi, Silver, Saudi, Silicon Valley, —

☆ Leaders from BCG, Infosys, AARP, and more predict how AI will transform top companies in the next 12 months
▼ + stars: | 2024-10-04 | by ( Julia Hood | Tim Paradis | ) www.businessinsider.com time to read: +17 min

During a virtual roundtable, we asked Business Insider's Workforce Innovation board to tell us how AI would transform companies over the next year. How will the most innovative companies be transformed by AI over the next 12 months? Last year, we had an AI challenge across the company, and a huge percentage of our employees participated. There are a lot of different points of view on what AI will and will not do and how quickly. And that the promise we think AI is going to deliver will probably take longer than we think to come to fruition.

Persons: Tim Paradis, Vinod Khosla, Khosla, upskilling, Justina Nixon, Nixon, Saintil, AARP's Marjorie Powell, Powell, Chris Deri, Anant Adya, Marjorie Powell, Alicia Pittman, We've, We're, It's, coder, Maggie Hulce, Salesforce, what's, Chen, we've, Weber, everybody's, Anant, Shane Koller, Tipton Organizations: Sun Microsystems, Weber, IBM, Saintil, Infosys, AARP, Boston Consulting, Clear, Federal Housing Finance, Street Locations: Dreamforce, San Francisco, Tipton

☆ Japan PM Shigeru Ishiba asks ministers to craft economic relief package to cushion inflation impact
▼ + stars: | 2024-10-04 | by ( Anniek Bao | In | ) www.cnbc.com time to read: +1 min

TOKYO, JAPAN - OCTOBER 1: Japan's new Prime Minister Shigeru Ishiba attends a press conference at the prime minister's office on October 1, 2024 in Tokyo, Japan. Japanese Prime Minister Shigeru Ishiba said he has asked ministers to formulate an economic relief package to ease the bite of inflation. The support measures would include subsidies to low-income households and significantly larger grants to local governments, Ishiba said in the speech. On Monday, just three days after being elected as head of Japan's ruling party, the new prime minister set the date for the snap election. During his speech, gains in Japan's Nikkei 225 narrowed to 0.09% while the broad-based Topix was up 0.36%.

Persons: Shigeru Ishiba, Ishiba, Topix Organizations: Reuters, Local, Japan's Nikkei, U.S . Locations: TOKYO, JAPAN, Tokyo, Japan, Japanese, Japan's

☆ Starbucks' new CEO wants people to hang out in stores, but some workers say his plan has a big problem
▼ + stars: | 2024-10-03 | by ( Alex Bitter | ) www.businessinsider.com time to read: +7 min

Workers say they're struggling with mobile ordersEven former Starbucks CEO Howard Schultz said in a May LinkedIn post that current Starbucks leadership should "reinvent the mobile ordering and payment platform." "We believe a visit to Starbucks should be effortless and delightful, whether ordering through the Starbucks app or at our stores." Still, some workers — whom the company calls "partners" — have pointed to issues with the mobile ordering system in interviews with BI. Starbucks' rewards program is a big driver of all those digital orders, a partner at a Starbucks store in South Dakota told BI. "They deserve to have that moment where things are corrected and they're leaving happy, but we can't deliver on it always," the partner told BI.

Persons: Brian Niccol, —, Hottovy, Howard Schultz, Niccol Organizations: Starbucks, Business, Service, Workers, LinkedIn, BI Locations: North Carolina, South Dakota, Florida

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