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Amazon on Friday began laying off "several hundred" people in its Alexa division as part of broader belt-tightening across the company that's been underway since last year, the company confirmed. Amazon didn't specify which Alexa initiatives it's winding down as a result of the move. Amazon previously cut employees in its devices and services division, which includes Alexa. Alexa and digital assistants like it were once ground-breaking technology, but they face increasing competition from generative AI and chatbots like OpenAI's ChatGPT. In September, Amazon teased updates to Alexa that are tied to generative AI, such as composing messages on behalf of users.
Persons: Daniel Rausch, Rausch, Andy Jassy, Jeff Bezos, Amazon, Dave Limp, Limp, Panos Panay Organizations: Alexa, Fire TV, Amazon, Echo Locations: U.S, Canada, India
Amazon is dialing up the pressure on corporate employees who haven't complied with the company's return-to-office mandate. Staffers who don't adhere to the policy, which requires employees to be in the office at least three days a week, may not get promoted, according to posts on Amazon's internal website that were viewed by CNBC. A separate post on Amazon's internal career platform for employees says, "In accordance with Amazon's overall approach to promotions, employees are expected to work from their office 3+ days/week if that is the requirement of their role." "Promotions are one of the many ways we support employees' growth and development, and there are a variety of factors we consider when determining an employee's readiness for the next level," Glasser told CNBC. "Like any company, we expect employees who are being considered for promotion to be in compliance with company guidelines and policies."
Persons: Andy Jassy, haven't, Brad Glasser, Glasser Organizations: Amazon.Com Inc, CNBC, Business, Amazon Locations: Seattle , Washington , U.S
Amazon next year will allow auto dealers to sell cars through its site, starting with South Korean automaker Hyundai, the company said Thursday. Beginning in 2024, Amazon will let shoppers purchase a new car online, then pick it up or have it delivered by their local dealership. Amazon CEO Andy Jassy said the partnership with Hyundai will change "the ease with which customers can buy vehicles online." Shares of used car dealers such as Carmax and Carvana as well as the country's largest publicly traded new car dealers Lithia Motors and AutoNation fell following the announcement. Tesla and other electric vehicle startups such as Rivian have developed workarounds in many states to sell vehicles directly online to consumers.
Persons: Andy Jassy, Alexa, AutoNation Organizations: Amazon, South, Hyundai, Consumers, Lithia Motors, CNBC PRO Locations: Amazon, Michigan
Astro for Business is aimed at retailers, manufacturers, and other industries as a security guard that can patrol for break-ins and other threats. Amazon has a new job for its Astro robot: A roving security guard in stores to detect break-ins and other threats. Astro for Business is launching only in the U.S. to start, and it comes at a steep price point of $2,349.99. Amazon is also offering a suite of security products in tandem with Astro for Business for an added fee, such as Ring Protect Pro, which can link Astro to Ring sensors and motion detectors. A virtual security guard service allows Astro to notify remote security centers of a potential threat, such as an unrecognized person, breaking glass or smoke.
Persons: Anthony Robson Organizations: Astro, Business, Amazon, Amazon Astro, National Retail Federation, CNBC Locations: U.S
Amazon cuts more than 180 jobs in gaming division
  + stars: | 2023-11-13 | by ( Ashley Capoot | ) www.cnbc.com   time to read: +2 min
Amazon on Monday announced it will cut more than 180 jobs in its Amazon Games division as it refocuses its efforts on Prime Gaming, according to an internal company memo viewed by CNBC. The company will close its Game Growth and Crown Channel initiatives as part of the restructuring. Now, Amazon will focus on upcoming launches such as "Throne and Liberty" and "Blue Protocol," as well as future initiatives such as "Tomb Raider" and "The Lord of the Rings" games, Christoph Hartmann, vice president of Amazon Games, wrote in the memo to employees. The latest job cuts at Amazon come as CEO Andy Jassy has been in cost-cutting mode over the past year as the company has battled high interest rates and inflation. As a result, Amazon has carried out the largest layoffs in its history, cutting 27,000 jobs since last fall.
Persons: Christoph Hartmann, Hartmann, Andy Jassy, Jassy, , Annie Palmer Organizations: Amazon Games, Prime Gaming, CNBC, Crown, Amazon, CNBC PRO
Peters now oversees Amazon Fresh and reports to ex-Tesco executive Tony Hoggett, who leads Amazon's physical stores business. Shoppers check out the sale items as they wait in line for the new Amazon Fresh store to open on E. Colorado Blvd in Pasadena, CA Thursday, September 15, 2022. In addition to the Woodland Hills Fresh store, Amazon reopened locations in nearby Pasadena and Irvine this week, after redesigning two Chicago-area Fresh stores in August. Amazon Fresh store in Los Angeles neighborhood of Woodland Hills Annie Palmer'Where's the butter located?' On Thursday, Amazon said it's opening the Fresh grocery delivery service to everyone in the U.S., after trials in a handful of cities.
Persons: Annie Palmer, Andy Jassy, Claire Peters, Peters, Tony Hoggett, Dilip Kumar, Stephenie Landry, Jeff Bezos, Amazon, Honey Grahams Organizations: Amazon, Woolworths, Amazon Fresh, Tesco, CNBC, Walmart, . Colorado, Medianews, los Angeles Daily, Getty, Citibank, Amazon Web, Woodland, Foods, Alexa Locations: Los Angeles, Woodland, ., Pasadena , CA, Woodland Hills, Amazon, Pasadena, Irvine, Chicago, U.S
"For the first time, customers will be able to shop Amazon's Facebook and Instagram ads and check out with Amazon without leaving the social media apps," an Amazon spokesperson said in a statement. Amazon said last month that sales in its online ad business grew 26% from a year earlier in the third quarter to $12.06 billion. By partnering with Amazon, Meta can make it easier to allow shops to sell goods on Facebook and Instagram without creating custom storefronts on those apps. Meta provided some details about the new feature on Tuesday on a support page titled "Purchase with Amazon without leaving Facebook or Instagram." "You can check out with Amazon without leaving Facebook or Instagram, and experience more relevant ads."
Persons: Mark Zuckerberg, that's, Stuart McMullin, Maurice Rahmey, Rahmey, , Annie Palmer Organizations: Meta, Facebook, Amazon, LinkedIn, CNBC Locations: Menlo Park , California, U.S, Pinterest
Amazon is beefing up its mainstay Prime subscription program with a new benefit that gives members access to discounted One Medical memberships. Prime members can add up to five additional memberships on the same plan at a rate of $6 per person, Amazon said. Amazon is integrating One Medical into its Prime membership service after acquiring the primary health-care provider in July 2022 for roughly $3.9 billion. The tech giant has steadily added a buffet of benefits to its Prime membership program over the years as a way to lure more subscribers. Launched in 2005, Amazon Prime gives members access to free two-day shipping, as well as access to exclusive movies and TV shows, among other perks.
Persons: Neil Lindsay Organizations: Amazon Health, Amazon Prime, Amazon Locations: U.S, Haven
Jeff Bezos, who founded Amazon out of his Seattle garage in 1994, is leaving the city and moving to Miami to be near his parents and his space company Blue Origin. It was there that Bezos in 1995 launched Amazon as an online bookseller, before transforming the company into a retail and cloud computing giant. "I've lived in Seattle longer than I've lived anywhere else and have so many amazing memories here," Bezos wrote. Amazon's rapid growth reshaped Seattle, particularly its South Lake Union area, where the company's headquarters sits. Bezos recently spent $150 million for two adjoining properties in Miami's Indian Creek Village, often referred to as the "billionaire bunker."
Persons: Jeff Bezos, Bezos, I've, Andy Jassy, Temu Organizations: Seattle, Origin, Amazon, Earth Fund, Washington Post Locations: Miami, Seattle, Bellevue , Washington, South Lake Union
At 30,000 square feet, Amazon Style is smaller than traditional department stores, but offers "more than double the number of styles," according to a press release. Amazon is shuttering its brick-and-mortar apparel stores almost a year and a half after opening the first location, the company confirmed, marking the latest shift in its physical retail strategy. The company said it will close its two Amazon Style stores in Columbus, Ohio, and Glendale, California, by Nov. 9. "Physical retail remains an important part of our business, and we're continuing to invest in growing our grocery stores business, which spans Amazon Fresh, Whole Foods Market, Amazon Go, and third-party partnerships." It represented the company's first foray into hawking clothes, shoes and accessories in the offline world, and its latest attempt at cracking physical retail.
Persons: we've, Kristen Kish, Kish Organizations: Foods, Amazon, Walmart Locations: Columbus , Ohio, Glendale , California, Glendale, Chicago
Gross merchandise volume, or the total volume of merchandise sold on the platform, rose 22% to $56.2 billion during the quarter. The solid earnings beat comes after Shopify, which makes tools for companies to sell products online, has sharpened its focus on costs. The sale included Deliverr, the last-mile delivery company Shopify acquired for $2.1 billion last May. During the quarter, Shopify announced a partnership with Amazon that allows its merchants fast and free Prime delivery on their storefronts off Amazon. Shopify also invested in online marketplace Faire as part of a deal that will make it the recommended wholesale platform for Shopify merchants.
Persons: Shopify, Gross, FactSet, Jeff Hoffmeister Organizations: Amazon
Amazon flooded its search results with irrelevant "defect" ads at the direction of Founder Jeff Bezos, pumping Amazon profits while steering shoppers to higher-priced goods, the Federal Trade Commission alleged in a newly unredacted portion of its antitrust lawsuit against the company. Amazon began running ads on its site over a decade ago, allowing brands and sellers to bid for higher placement in search results to have their product stand out from competitors. Amazon in 2022 began breaking out advertising revenue in its quarterly earnings reports, revealing just how big the business has become. Last month, Amazon said its ad business brought in more than $12 billion in revenue in the third quarter. "Kantar, an independent data and insights firm, found Amazon's advertising to be the most useful and relevant to customers around the world."
Persons: Jeff Bezos, Bezos, David Zapolsky, Tim Doyle Organizations: Federal Trade Commission, FTC, Amazon, Microsoft, Facebook Locations: U.S
Shares of Amazon jumped more than 6% Friday after the company released third-quarter earnings that beat analysts' estimates and showed the company's cost-cutting efforts are working. The company's net income more than tripled to $9.9 billion, or 94 cents a share, from $2.9 billion, or 28 cents a share, a year earlier. Amazon reported an operating margin of 7.8%, the highest since it reached a record of 8.2% in the first quarter of 2021. The company's operating margin for the third quarter marks a significant increase over the 2% margin it reported a year ago. Blair analysts said Amazon "handily" beat expectations for the quarter and saw real improvement in operating income growth.
Persons: Andy Jassy, Jassy, Blair, Amazon, Goldman Sachs, — CNBC's Michael Bloom, Annie Palmer Organizations: Amazon, Wall Street, Jefferies, AWS, CNBC
Amazon founder Jeff Bezos famously told rivals, "Your margin is my opportunity." His successor as CEO, Andy Jassy, is telling Wall Street about opportunities to increase margin. In its third-quarter earnings report on Thursday, Amazon reported an operating margin of 7.8%, the highest since it reached a record of 8.2% in the first quarter of 2021. But the world has changed since early last year, when Wall Street turned on tech and an extended bull market came to a halt. AWS revenue increased 12% in the quarter, a slower pace of expansion than what was reported by smaller rivals Microsoft Azure and Google Cloud.
Persons: Andy Jassy, Jeff Bezos, Bezos, Jassy, we've Organizations: Amazon, Seattle, Wall, Amazon Web Services, AWS, Microsoft, Google Locations: Seattle
An employee looks for items in one of the corridors at an Amazon warehouse. Amazon warehouse workers are suffering physical injuries and mental stress on the job as a result of the company's extreme focus on speed and pervasive surveillance, according to a new study. The data adds to a drumbeat of scrutiny around Amazon's workplace safety and treatment of warehouse employees. The researchers estimate Amazon is the largest warehouse employer in the country, accounting for an estimated 29% of workers in the industry. In June, a Senate committee led by Sen. Bernie Sanders, I-Vt., also launched a probe into Amazon's warehouse safety.
Persons: they've, they're, Sen, Bernie Sanders Organizations: University of Illinois Chicago's Center, Urban Economic, Amazon, Regulators, Walmart, Occupational Safety, Health Administration, U.S, Attorney's, U.S . Department of Justice Locations: U.S
Amazon 's fall Prime deals bonanza "outpaced" last year's event, the company said Thursday, as discount-hungry consumers got an early jump on holiday shopping. It marks the second year Amazon has held the shopping event, which is a fall follow-up to the company's main Prime Day sale held in July. "Prime Big Deal Days was a strong start to the holiday shopping season, offering Prime members an exclusive early opportunity to save and surpassing our expectations," Doug Herrington, CEO of Worldwide Amazon Stores, said in a statement. "This event outpaced last year's holiday kick-off event, with more Prime members shopping this year." Amazon typically uses its discount events for Prime members to run promotions on its devices.
Persons: Doug Herrington, Temu Organizations: Deal, Worldwide Amazon Stores, Shoppers, Apple AirPods, Bissell, Walmart, Target, Adobe Locations: Alpharetta , Georgia
Flexport is laying off 20% of its workforce
  + stars: | 2023-10-12 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com   time to read: +3 min
Supply chain software startup Flexport plans to cut approximately 20% of its global workforce as part of a new round of layoffs that's expected to begin on Friday, CNBC has learned. Flexport CEO Ryan Petersen sent a note to staffers Thursday afternoon informing them of the job cuts, according to a copy of the memo viewed by CNBC. The company will inform employees of whether they're impacted or not via email beginning Friday morning, Petersen wrote. A Flexport spokesperson pointed CNBC to a company blog post from Petersen confirming the layoffs. Petersen claimed repeatedly that Clark, a 23-year veteran of Amazon , overspent and overhired during his tenure at Flexport.
Persons: Ryan Petersen, Petersen, Dave Clark, Clark, Flexport Organizations: Milken Institute Global Conference, CNBC, Amazon Locations: Beverly Hills , California, U.S, Flexport, Canada, Asia
Ruckel had to make a choice: Lower the price on Amazon or ask Chewy to raise the price of his product. The company also invests in tools to help sellers offer “competitive prices,” he said. Scott Needham, who sells on Amazon and runs a product-finder tool for other Amazon sellers, said he was “surprised by some of the points that the FTC selected.”watch now“I have over the years been very critical of Amazon,” Needham told CNBC. Competitors like Shopify and Walmart are increasingly viable alternatives for many categories of sellers, Needham said, not to mention rapidly growing Chinese e=commerce companies like Temu. Among those is a greater ability for Amazon sellers to communicate with buyers, offering select customers certain promotions.
Persons: Watchara, Fred Ruckel, Ruckel, Chewy, Fred Ruckel's, that’s, David Zapolsky, , ” Zapolsky, , ” “, I'm, commenter, Scott Needham, ” Needham, “ I’ve, Needham, I’m, ” Scott Moller, Moller, ” Moller, ecommerce, he’s, Molson Hart, Hart Organizations: MediaNews, Riverside Press, Enterprise, Getty, Amazon, CNBC, Federal Trade Commission, FTC, Walmart Locations: Eastvale , California, Amazon’s
Amazon shuts down Amp live audio service
  + stars: | 2023-10-04 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com   time to read: +2 min
Amp, a live audio app that lets users DJ their own show, is seen on a smartphone. Amazon is shutting down its live audio service, called Amp, the company confirmed to CNBC. Amp allows users to host their own live show, where callers can join and request to speak. "We learned a lot about how live music communities interact in the process, which we are bringing to bear as we build new fan experiences at scale in Amazon Music." Amazon has made other bets in audio and entertainment, including a music streaming platform, Twitch livestreaming service and audiobooks.
Persons: Nicki Minaj, Lil Yachty, We've, Andy Jassy Organizations: CNBC, Meta, Spotify, Amazon, Bloomberg Locations: riskier
"I'm very, very lucky because I wouldn't have had the courage to go and do that acquisition, but I give all the credit in the world to Dave Clark," Petersen said. "There's a perfect complement of skill sets," Petersen told Forbes in June 2022. Petersen told Clark he should engage with Shopify's team, according to a person with direct knowledge of the negotiations. Clark, Petersen and Wagers met in Texas in mid-August to fine-tune the forecasts. Flexport told CNBC that an employee's politics are not relevant in personnel decisions.
Persons: Dave Clark, Ryan Petersen, he'd, Petersen, Clark, excoriated Clark, we've, Clark wasn't, Jeff Bezos, It's, Flexport, Clark overspent, Flexport's, He'd, Sanne Manders, Dave, Shopify, Tobias Lutke, Lutke, Shopify's, glanced, didn't, Fund's Trae Stephens, Michael Ronen, SoftBank, Andreessen Horowitz, Bob Swan, Samyukta Lakshmi, Kenny, Stuart Leung, pare, Leung, , Lindsey Wasson, Clark's, Stephens, Peter Thiel, Trump's, Petersen's, Sen, Joe Manchin, Chris Ferro, Ferro, Parisa Sadrzadeh, couldn't, Amazon, Sadrzadeh, Burak Yolga, Yolga, Nelly Organizations: North, Amazon, Twitter, CNBC, UPS, FedEx, Milken Institute Global Conference, Bloomberg, Getty, Forbes, Deliverr, Shopify's, Anduril Industries, Intel, Intel Corp, U.S ., Clark, Republican, Founders Fund, Democratic, Street Journal, Flexport Locations: Phoenix, Silicon, Clark, Beverly Hills , California, U.S, Flexport, Deliverr, Miami, Flexport's Bellevue , Washington, Bengaluru, India, Flexport's, Asia, U.S . West Coast, Texas, Ohio, Arizona, Thiel's, West Virginia, Seattle, integrations
Three weeks after Flexport founder Ryan Petersen fired Dave Clark as CEO and returned to run his supply chain software startup, the company has ousted its chief financial officer, and its human resources chief has resigned, CNBC has learned. Flexport informed CFO Kenny Wagers last week that he was being let go, according to people familiar with the situation. Clark and Petersen worked as co-CEOs of Flexport starting last September, and Clark took over as the company's sole CEO in March. Stuart Leung will become Flexport's Chief Financial Officer and report to Ryan Petersen, CEO, effective immediately. WATCH: Flexport CEO Petersen on company's plan to reinvest profits
Persons: Ryan Peterson, Ryan Petersen, Dave Clark, Flexport, Kenny, Stuart Leung, Leung, Petersen's . Petersen, Clark, Jeff Bezos, Petersen, Peter Thiel's, Jennifer Boden, Boden, Darcie Henry, Michael Brown, Stuart, Jennifer, " Petersen, Henry, Teresa Carlson, Tim Collins, Kelly Cheeseman, Andreessen Horowitz, SoftBank, it's, excoriated Clark, — CNBC's Rohan Goswami Organizations: Flexport Inc, CNBC, Amazon, Fund, Restructuring, Founders Fund Locations: San Francisco , California, U.S, Flexport, Shopify, Andreessen
Panos Panay, chief product officer of Microsoft Corp., displays the new Surface Laptop 3 computer during a Microsoft product event in New York, U.S., on Wednesday, Oct. 2, 2019. Former Microsoft product chief Panos Panay will join Amazon later this year to oversee its devices and services unit, the company said Wednesday. Panay will replace longtime Amazon devices head Dave Limp, who announced last month he'd step down from his role in the coming months after more than 13 years at the company. Panay will start at Amazon at the end of October, and Limp will stay on to assist with the transition. Panay is joining Amazon at a precarious moment for its devices and services division.
Persons: Panos Panay, Dave Limp, Limp, Andy Jassy, Jassy's, Panos, Jassy, — CNBC's Jordan Novet Organizations: Microsoft Corp, Microsoft, Amazon, Morale, Reuters Locations: New York, U.S, Panay
FTC Chairwoman Lina Khan testifies during a budget hearing of the House Energy and Commerce Subcommittee on Innovation, Data, and Commerce, April 18, 2023. Khan pointed to scale on Wednesday as a way Amazon leverages its power to dampen competition. Khan also explained the FTC's decision to define the market Amazon has monopolized as the online superstore. "We've had a whole set of antitrust cases that have succeeded when defining a market as the superstore market." This complaint applies that idea to the online world, Khan said, adding that there are functions that only an online superstore can serve through the "depth and breadth" of offerings.
Persons: Lina Khan, Khan, CNBC's Andrew Ross Sorkin, it's, We've Organizations: House Energy, Commerce, Amazon, Federal Trade, FTC, Yale, Intelligence Locations: U.S
The Federal Trade Commission has filed its long-anticipated antitrust lawsuit against Amazon . In a sweeping complaint unveiled Tuesday, the FTC and attorneys general from 17 states accused Amazon of wielding its "monopoly power" to inflate prices, degrade quality for shoppers and unlawfully exclude rivals, thereby undermining competition. David Zapolsky, Amazon's general counsel and senior vice president of global public policy, said in a statement that the FTC's complaint is "wrong on the facts and the law." The lawsuit is a major milestone for FTC Chair Lina Khan, who rose to prominence for her 2017 Yale Law Journal note, "Amazon's Antitrust Paradox." Through her work at the FTC, Khan has sought to reset that framework and push the boundaries of antitrust law through risky legal battles.
Persons: Andy Jassy, David Zapolsky, Amazon's, Zapolsky, Lina Khan, Khan Organizations: New York Times DealBook, Jazz At Lincoln Center, Federal Trade Commission, Amazon, FTC, Yale Locations: New York City
Limp joins Blue Origin at a key phase of the company's multiple space projects. Earlier this year Blue Origin won a $3.4 billion NASA contract to build a lunar lander for the agency's astronauts. However, Blue Origin has since hired aggressively. Read Bezos' message to Blue Origin employees on Monday:I'm excited to share that Dave Limp will join Blue starting December 4th as CEO, replacing Bob, who has elected to step aside on January 2. JeffRead Smith's message to Blue Origin employees:Team Blue, It's been about six years since I joined Blue Origin.
Persons: Limp, Shepard, Smith, Panos Panay, Bezos, Alexa, Limp's, Andy Jassy, Jeff Bezos, Blue, Bob Smith, Origin's, Glenn, , Read, Dave Limp, Bob, I'd, we've, We've, I've, Dave, Jeff Read, It's, Jeff, I'm, Ferociter, Dave Limp's Organizations: Amazon, Alexa, CNBC, NASA, Blue Origin, Bloomberg, Microsoft, Billionaire, Blue Origin's, Origin, Honeywell, Shepard, Pentagon, U.S . Space Force, Elon, SpaceX, Blue, Amazon Devices, Services, Apple Locations: Van Horn , Texas, U.S, Alabama, Florida, California , Arizona, Colorado, Kent
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