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☆ Forecast eCommerce trends predicted for Amazon will beat expectations in 2021
  + stars: | 2021-05-06 | by ( Blake Droesch | ) www.businessinsider.com   time to read: +4 min
And Amazon generates more than one-quarter of US ecommerce sales for every category other than auto/parts. There are two verticals where Amazon receives the majority of US ecommerce sales: books/music/video (83.2% of all US ecommerce sales in 2021) and computer/consumer electronics (50.2%). The ecommerce giant will receive more than 45% of US ecommerce sales dollars this year in three additional categories: "other" (48.2%), toys/hobby (46.0%), and office equipment/supplies (45.6%). Another way of looking at it: Amazon will receive more than one-quarter of US ecommerce sales dollars for every category other than auto/parts. Apparel/accessories is Amazon's second-largest sales generator in the US, making up 16% of its total US ecommerce sales in 2021.
☆ These 3 Canadian banks offer the most in-demand emerging mobile features
  + stars: | 2021-05-05 | by ( Tyler Brown | ) www.businessinsider.com   time to read: +5 min
This is a preview of Insider Intelligence's 2021 Canada Mobile Banking Emerging Features Benchmark, available exclusively to subscribers. The Canadian banks that offer the most desirable mobile banking app features in 2021 are RBC, TD Canada, and BMO, according to the inaugural Insider Intelligence Canada Mobile Banking Emerging Features Benchmark. The Insider Intelligence 2021 Canada Mobile Banking Emerging Features Benchmark examines the offerings of the seven largest Canadian FIs by assets to determine which banks best meet customer demand for advanced mobile banking features. The Insider Intelligence 2021 Canada Mobile Banking Emerging Features Benchmark ranks the seven largest Canadian financial institutions by assets according to the strength of their mobile banking capabilities. The Canada Mobile Banking Emerging Features Benchmark covers Banque Nationale, BMO, CIBC, Desjardins, RBC, Scotiabank, and TD.
☆ XR Technologies and Trends: Pandemic ushers in immersive experiences
  + stars: | 2021-04-26 | by ( Insider Intelligence | ) www.businessinsider.com   time to read: +5 min
Extended reality (XR) technologies, including virtual reality (VR), augmented reality (AR), and mixed reality (MR) are still in the early phases of adoption, but they are evolving quickly. Because the pandemic has forced many people to work, socialize, study, and shop at home, they're using XR experiences to replace in-person ones. AR usage still outpaces VR and VR headset usage by a significant amount. Insider IntelligenceThough VR and AR are different technologies growing at different rates, the pandemic appears to have galvanized the market for both. Top companies investing in XRThe pandemic has turned XR into an even more important growth area for Big Tech.
☆ Excellent CX requires proper organizational structure and team setup
  + stars: | 2021-04-23 | by ( Jeremy Goldman | ) www.businessinsider.com   time to read: +4 min
Sometimes companies can get in their own way of delivering great customer experience (CX). The following is a preview of one Media, Advertising, and Marketing report, Customer Experience 2021. Great customer experience (CX) leads customers to make more purchases from companies across all industries. Best-in-class customer experience (CX) requires proper team structure. More Marketing Industry Topics:
☆ 5G will advance payments and mobile commerce
  + stars: | 2021-04-23 | by ( Jim Davis | ) www.businessinsider.com   time to read: +5 min
5G tech will likely bring about positive changes to the retail industry. The following is a preview of one Ecommerce & Retail report, the How 5G will Change Retail. 5G technology could bring about positive changes to the retail industry. Shekel Brainweigh has developed an autonomous retail store format with AI-enabled smart shelf systems that count inventory by weighing items on shelves. We forecast that US mobile payment volume will rise from $705.28 billion in 2019 to $2.541 trillion in 2025 across mcommerce, proximity mobile payments, and mobile peer-to-peer (P2P) payments.
☆ Digital payments: Which industries would benefit the most?
  + stars: | 2021-04-22 | by ( Daniel Keyes | ) www.businessinsider.com   time to read: +4 min
Faster digital payments are garnering greater interest from US financial institutions, businesses, and consumers. Faster digital payments are garnering greater interest from US financial institutions, businesses, and consumers. Faster payments' speed also provides valuable transparency for firms, which benefit from the certainty of immediate payment. C2C digital paymentsMobile P2P payments are among the C2C use cases that could benefit from real-time digital payments. Insider IntelligenceThe quicker settlement speeds and additional transparency of faster payments are attractive to firms and consumers involved in B2C payments, which include bill payments, payroll, and retail.
☆ Social audio marketing challenges for 2021
  + stars: | 2021-04-22 | by ( Debra Aho Williamson | ) www.businessinsider.com   time to read: +6 min
The following is a preview of one Media, Advertising, and Marketing report, Clubhouse and Social Audio 2021. But any marketer that's active in social media should weigh the drawbacks of entering social audio right now. Social audio sits at the juncture of four activities: social media, digital audio, virtual events, and conversations. For now, social audio is a fraction of the size of social networking or podcasting. Social audio marketing efforts: minimal payoffMarketers shouldn't enter social audio in 2021 with the idea of generating a massive return.
☆ Social Determinants of Health: Technology, examples and healthcare trends in 2021
  + stars: | 2021-04-16 | by ( Insider Intelligence | ) www.businessinsider.com   time to read: +9 min
Healthcare payers and providers are broadening the scope of health-influencing factors they address to include social determinants of health (SDOH). The following is a preview of one Digital Health report, the Social Determinants of Health Report. Hospitals and insurers use digital health to tackle nonclinical health factors. What are social determinants of health (SDOH)? Social determinants of health (SDOH) are non-medical, economic and environmental conditions that both directly and indirectly impact one's health, like access to transportation and nutritious food.
☆ 5 signs you can't trust an investment app with your money
  + stars: | 2021-02-25 | by ( Rickie Houston | Senior Wealth-Building Reporter | Read More | ) www.businessinsider.com   time to read: +8 min
It's important to make sure you can trust an investment app before you start using it. See Insider's guide to the best investment apps for beginners »Get the latest tips you need to manage your money — delivered to you biweekly. Before you start placing trades, you should have a sense of whether you can trust an investment app with your money. Here are more details on the warning signs to look out for when searching for an investment app. It's not transparent about how it makes moneyMost investment apps offer fee transparency and/or disclosures that detail where their compensation comes from.
☆ Innovation Strategies at Small and Midsize FIs: How US Banks with Assets Below $100 Billion Are Punching Outside Their Weight Class on Digital User Experience
  + stars: | 2021-02-18 | by ( Insider Intelligence | ) www.businessinsider.com   time to read: +4 min
Smaller FIs are aware of the need to develop value-added digital customer experiences, but they have to do so with smaller budgets than their competitors. The following is a preview of Insider Intelligence's Innovation Strategies at Small and Midsize FIs Report. How can smaller FIs use digital to their advantage? Innovation strategies for small and midsize FIsDespite the financial and digital obstacles smaller and midsize FIs face, there are key strategies they can harness. Insider Intelligence's Innovation Strategies for Small and Midsize FIs Report discusses the unique challenges and advantages small and midsize FIs face in relation to digital innovation; outlines the innovation strategies open to them, and their pros and cons; and gives real-world examples of these strategies in action.
☆ PPP SMALL BUSINESS LOANS: How $525 billion in coronavirus-linked loans were spread across banks lenders
  + stars: | 2021-02-03 | by ( Insider Intelligence | ) www.businessinsider.com   time to read: +7 min
This is an update to our May and July PPP Small Business Loans reports. Its average loan size of $104,760 is just over the program's overall average of $101,000—this is particularly impressive when compared with its average loan size of $515,304 in the PPP's first tranche. It approved $6.55 billion in loans with an average loan size of $32,960, making it the bank with the lowest average loan size among top lenders. Best PPP LendersIn PPP Small Business Loans—the final of three updates—Insider Intelligence looks at how different lenders fared at implementing the PPP. Looks into PPP loan sizes and total fees gained by lenders, and examines total funded loans and average loan amounts for the top PPP lenders.
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