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☆ A couple who moved from Hawaii to Colorado for a lower cost of living are struggling to afford a home on a six-figure income
▼ + stars: | 2024-10-27 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +6 min

A millennial couple moved from Hawaii to Colorado in 2017 in search of a lower cost of living. AdvertisementEntrepreneurship could help them afford a homeSibok and his girlfriend moved to Colorado in 2017. Related storiesOne of the biggest reasons they left Hawaii was the state's high cost of living. Jon Sibok and his girlfriend are struggling to find a home in their budget in Colorado. AdvertisementWhen the couple first moved to Colorado, home prices and mortgage rates were significantly lower than they are today.

Persons: they've, —, Jon Sibok, Sibok, Redfin, he'd, it's, Doxo, Sibok hadn't, homeownership, he's Organizations: Service, Commerce City , Colorado —, Business, Commerce, Colorado Locations: Hawaii, Colorado, Commerce City , Colorado, Denver, Commerce City

☆ I got my first smartphone at 30. It ruined my life.
▼ + stars: | 2024-10-27 | by ( ) www.businessinsider.com time to read: +5 min

At 30, I reluctantly bought a smartphone once life with my flip phone became too difficult. Despite the benefits of having a smartphone, I feel more isolated and like I rely on it too much. Having grown up in the age of cellphones, my flip phone felt more than good enough since I could call and text anytime, anywhere. I miss my flip phone, but there's no going backI now view my life in two distinct eras: before and after the iPhone. Life was simpler with my flip phone, but having a smartphone isn't all bad.

Persons: —, I'd, Jaap Arriens, it's, hadn't, I've Organizations: Service, Verizon, Spotify Locations: Tinder

☆ Bruce Springsteen rejects reports that he's a billionaire: 'They got that real wrong'
▼ + stars: | 2024-10-27 | by ( Eve Crosbie | ) www.businessinsider.com time to read: +3 min

Bruce Springsteen has rejected reports that he's a billionaire. AdvertisementBruce Springsteen has rejected reports that he's a billionaire in a recent interview, saying he's frittered away too much money on things he didn't need. AdvertisementForbes' real-time net worth tracker suggests that figure has continued to rise over the last few months, estimating his current net worth to be $1.2 billion. "If you get the art right, the music right, and the band right, you go out and play every night like it's your last night on Earth. "Not only did I have to pay all the taxes that I hadn't paid, and then bills that I hadn't paid."

Persons: Bruce Springsteen, Springsteen, —, he's frittered, Forbes, I've, hadn't, Tom Hanks Organizations: Forbes, Service, Sony, Telegraph, Business, Tribeca Locations: USA, London, New Jersey

☆ I tried Elon Musk's Starlink WiFi on its first Qatar Airways flight. Making video calls at 36,000 feet is a game changer for business and leisure.
▼ + stars: | 2024-10-26 | by ( Pete Syme | ) www.businessinsider.com time to read: +5 min

I was on board Qatar Airways' first flight featuring Elon Musk's Starlink internet. AdvertisementQatar Airways launched its first flight featuring Elon Musk's Starlink WiFi on Tuesday — and Business Insider was invited to the event. I was flying in the QSuite business class for this media event, but Starlink WiFi is free for passengers in every cabin. By contrast, the Starlink WiFi was as high as 215 megabits — faster than most home internet speeds. Crucially, there's almost no downtime as Starlink operates gate-to-gate, while standard inflight WiFi is only activated at cruising altitude.

Persons: Elon Musk's, —, Elon, Starlink cupcakes, Pete Syme, Tom Boon, Thom, laud Organizations: Qatar Airways, Service, Business, Doha's Hamad International Airport, Skytrax, Airlines, United Airlines, Air Locations: Doha's, Qatar, London, Europe, Instagram, Air France, Persian

☆ I was the last generation in college without a smartphone. We were more spontaneous, and social media didn't dictate our lives.
▼ + stars: | 2024-10-25 | by ( Vanessa Ogle | ) www.businessinsider.com time to read: +5 min

AdvertisementWhen I took a college tour in the early 2000s, I walked carefully around campus, making note of pivotal places. While it may seem inconvenient now or even scary, being among the last generation to enter college without a smartphone was a gift. Facebook was popular, but social media didn't dominate our on-campus lives. Related storiesI checked social media on a computer sporadically, and then I was off to live my life and meet new people. Connecting with people was more intentionalNot being so connected online helped me be more connected in real life with my friends.

Persons: —, hadn't Organizations: Service, Facebook

☆ My husband and I were on 'House Hunters International.' Here are 5 things that surprised me most about being on the show.
▼ + stars: | 2024-10-25 | by ( Ashley Packard | ) www.businessinsider.com time to read: +4 min

My husband and I appeared on an episode of HGTV's "House Hunters International" in 2023. I was surprised by how long the pre-production process was and how many takes some scenes took. Here are five things that surprised me most about the filming process. Filming was done out of orderTo create a 30-minute episode, my husband and I filmed for four days. Filming was a lot of funOne of the best parts of the filming process was sharing our love story on camera.

Persons: —, I've, we'll Organizations: Service, Facebook, HGTV Locations: Europe, Germany

☆ The Washington Post and LA Times just stepped into a bigger political mess than the one they tried to avoid
▼ + stars: | 2024-10-25 | by ( Peter Kafka | ) www.businessinsider.com time to read: +7 min

The Washington Post's non-endorsement of Donald Trump or Kamala Harris has kicked up controversy. AdvertisementExplaining the non-endorsement decision in LAAt the Los Angeles Times, owner Soon-Shiong posted on Twitter/X on Wednesday trying to explain the paper's non-endorsement. Earlier this summer, the Times' editorial board had already declared that Trump was "patently unfit for office" and "an imminent threat to democracy." "The non-endorsement undermines the integrity of the editorial board and every single endorsement we make, down to school board races. AdvertisementBut no matter what their intentions truly are, the Post and Times' non-endorsements are going to be seen as political statements — no matter what.

Persons: Donald Trump, Kamala Harris, —, it's, Patrick Soon, Jeff Bezos, Will Lewis, Dia Dipasupil, Marty Baron, Donald Trump's, Lewis, Bezos, I've, Shiong, Trump, Mariel Garza, hadn't, Nika Organizations: Washington, LA Times, Service, Los Angeles Times, Post, New York Times, Editorial, Times, Columbia Journalism Locations: New, New York, LA, Gaza

☆ A 'Love Is Blind' star says he doubled his income by influencing part-time. Now, he and his wife are using the extra money to travel and buy a house.
▼ + stars: | 2024-10-24 | by ( Caralynn Matassa | ) www.businessinsider.com time to read: +7 min

Brett and Tiffany both kept their day jobs after appearing on 'Love Is Blind'Brett and Tiffany met and fell in love on "Love Is Blind" season 4. But the security of having full-time jobs — or at least one full-time job among two of them — has allowed them to be discerning. Influencing as a side-hustle has been lucrative for the 'Love Is Blind' coupleBrett and Tiffany during the "Love Is Blind" reunion. Juggling maintaining a public profile and working a full-time job can mean the Browns are sometimes spread a little thin. AdvertisementYears before 'Love Is Blind,' Brett made a career changeBrett on "Love Is Blind" season 4.

Persons: Brett Brown, Brown, —, Tiffany Pennywell, Brett, Tiffany, I'm, there's, Netflix Brett, they've, Monty Brinton, he'll, Brett hadn't Organizations: Nike, Service, Netflix, Browns, Amazon, Business Locations: Seattle, Portland, New Hampshire, Kohan

☆ I quit my job at a Fortune 500 company to embrace 'Brat summer.' My friends were concerned.
▼ + stars: | 2024-10-24 | by ( Jordan Page | ) www.businessinsider.com time to read: +7 min

Jordan Page was deeply unhappy in his 9-to-5 digital content job at a Fortune 500 company. At the beginning of this job, I'd hardly freelanced, putting all my energy into my new role. With decent pay from the corporate role, I'd saved around £6,000, around $7,800, to live on as I tried to build a career as a writer. But when I told them I'd quit, I could see the shock on their faces. Would I have quit my job if "Brat" hadn't been released?

Persons: Jordan Page, —, I'd, Charli XCX, They'd, they'd, Kamala Harris, I've, hadn't, I'm Organizations: Fortune, Service, Brands Locations: California, Turkey

☆ WPP's former dealmaker is joining investment bank Canaccord Genuity — a sign advertising M&A could heat up
▼ + stars: | 2024-10-23 | by ( Lara O'Reilly | ) www.businessinsider.com time to read: +4 min

Canaccord Genuity is hiring the former WPP dealmaker Lance Maerov to work on ad and media M&A. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementThe Canadian investment bank Canaccord Genuity is hiring a former top dealmaker at the advertising giant WPP for its advertising and media mergers-and-acquisitions practice, Business Insider can exclusively reveal. Canaccord Genuity didn't respond to requests for comment.

Persons: Lance Maerov, —, Genuity, It's, IPG, Martin Sorrell, Maerov, Sorrell, Mark Read, Andrew Scott, Weinstein, Harvey Weinstein Organizations: WPP, Service, Madison, Mars United Commerce, Publicis Groupe, Verve, Jun, Epsilon, Street, Nike, Tata Consultancy Services, Street Journal, Real Media, Weinstein Co, Vice Media Locations: British

☆ I raised my kids in Denmark. When we returned to the US, they were far more independent than their American peers.
▼ + stars: | 2024-10-23 | by ( Jane Ridley | ) www.businessinsider.com time to read: +5 min

The family was shocked and disappointed by the coddling of kids when they returned to the US. She was featured in "The Danish Secret to Happy Kids," a new book that champions Nordic parenting. It was a complete 180 from our experience in Denmark, where the kids understood to be careful. The children set the table and helped themselves from a big dish in the middle. But we're grateful we had the chance to raise our children in Denmark — at least for a while.

Persons: Becca Itkowitz, —, I, It's, Max, we'd, Evan, I'd Organizations: Service, Nordic, Business, Denmark — Locations: Denmark, Illinois

☆ I became an American citizen so I could vote. I want to have a say in my children's future.
▼ + stars: | 2024-10-22 | by ( Conz Preti | ) www.businessinsider.com time to read: +4 min

I'm married and have three kids, and I recently became an American citizen so I could vote. AdvertisementI became an American citizen at the end of 2021My three kids were born in the US and are American citizens. So, after being on a green card for four years, I decided to apply for American citizenship. This is the first year I will vote for presidentSince becoming a citizen, I have participated in all local elections. I want to be able to cast my vote for their future since they can't vote yet.

Persons: I'm, —, I'd, I've, It's, Weeks Organizations: Service, Columbia Journalism's, New York City Locations: New York City, Argentina, American, New York

☆ Tom Holland has reportedly been cast in Christopher Nolan's next movie. Fans hope it will help him launch a career outside Marvel.
▼ + stars: | 2024-10-22 | by ( Ayomikun Adekaiyero | ) www.businessinsider.com time to read: +4 min

Tom Holland will star in Christopher Nolan's next movie, The Hollywood Reporter reported on Monday. They hope starring in one of Nolan's films could boost Holland's career. AdvertisementTom Holland has reportedly been cast in Christopher Nolan's next movie, which fans hope will help him launch a career outside the Marvel Cinematic Universe. — ViewerAnon (@ViewerAnon) October 21, 2024Y’all can’t say anything about Tom Holland’s career now. He’s going to star in a Christopher Nolan movie, lead future Avengers movies including his own as Spider-Man.

Persons: Tom Holland, Christopher Nolan's, hasn't, —, Matt Damon, Nolan's, Nolan, Christopher Nolan, — Eric Goldman, — Andrew J, Salazar, Tom Holland's, he's, Tom Holland’s, Oppenheimer, Cillian Murphy, Robert Downey Jr, Emily Blunt, Ledger, Oscar, Anne Hathaway, Hathaway Organizations: Hollywood, Hollands, Service, Marvel, America, Hollywood Reporter, Universal, Business Locations: Holland

In the weeks following their move, Chris found out that his father was planning to sell the family business, the Wheels Motel in Greybull, Wyoming. Still, knowing that his dad couldn't run the motel forever, Chris had previously run the possibility of buying it by Roxanna. The Wheels Motel is located in Greybull, Wyoming, about 100 miles from the east gate of Yellowstone National Park. Chris and Roxanna Harwood purchased the Wheels Motel from Chris' father in 2017. "This will be one of maybe two or three years that we've shown profitability with the motel," Chris says.

Persons: Chris, Roxanna, They'd, he'd, couldn't, Levi Stallings, she'd, Roxanna —, —, they've, Ronan, Roxanna Harwood, Harris, it's, they're Organizations: Roxanna, CNBC, Navy, University of Wyoming, Colorado State, Microsoft, Gas, BMW Locations: Loveland , Colorado, Greybull , Wyoming, Yellowstone, Bighorn, it's, Billings , Montana, Greybull, Wyoming, Laramie, Hulu, Billings

☆ Scammers are stealing homes from under their owners' noses. AI is making it scarily easy.
▼ + stars: | 2024-10-22 | by ( Jordan Pandy | Katie Balevic | ) www.businessinsider.com time to read: +12 min

The owner of a $137.5 million LA mansion says they're a victim of deed fraud and can't sell it. AdvertisementSpelling Manor's owner told the Journal through their lawyer that scammers filed a fraudulent deed with Los Angeles County earlier this year. The FBI's Internet Crime Complaint Center doesn't specifically track deed fraud. Gordon eventually got his property back after the title company signed a quitclaim deed that relinquished ownership, giving him his land back. Kiar said that in September, someone contacted a title company saying they had a vacant lot to sell in Hallandale Beach.

Persons: they're, —, Aaron Spelling, It's, Eric Schmidt —, scammers, Paul Harris, Tyler Adams, it's, Fraudsters, Victor Petrescu, LKLSG, Adams, Spelling, Elvis Presley, Elvis Presley's, Riley Keough, Jerod Harris, Lisa Jeanine Findley, Graceland, Findley, Scammers, William Gordon's, Gordon, Gabriella Cázares, Kelly, Petrescu, Daniel Kenigsberg, Marty Kiar, Kiar, hadn't, fraudsters Organizations: Service, Google, Wall Street Journal, Association, Spelling, BI, Mapleton, LA, Graceland, GAB, Getty, Naussany, NBC Miami Locations: Los Angeles, Beverly, Mapleton, Saudi, Angeles, Spelling, LA, Miami, Memphis , Tennessee, Missouri, Arizona, Pima County, Texas, —, Fairfield , Connecticut, Johannesburg, Broward County , Florida, Hallandale Beach

☆ Why Everyone Is Still Mad About Inflation, High Prices: Salary Fights
▼ + stars: | 2024-10-22 | by ( Aki Ito | ) www.businessinsider.com time to read: +6 min

Ever since 2022, when inflation hit a 40-year high of 9%, Americans have been pissed off about the economy. Traditionally, economists (being economists) have focused on the economic costs of inflation — i.e., are price increases wiping out everyone's annual raise? In a normal economy, the small raises companies give are enough to offset the minimal inflation we typically see. In a survey of 3,000 workers, researchers found that most — a whopping 79% — just accepted the salary they were offered. AdvertisementBut now, poring over the new study, I realize I overlooked the role inflation has played in reshaping the pandemic-era workplace.

Persons: Donald Trump, didn't, —, I've, Will, we're, Aki Ito Organizations: Pew Research Center, National Bureau of Economic Research, Business Locations: American

☆ Disney's CEO plan sparks speculation on what the drawn-out Bob Iger succession means
▼ + stars: | 2024-10-22 | by ( Lucia Moses | ) www.businessinsider.com time to read: +6 min

Disney said Monday it would name a new CEO in early 2026 and named James Gorman as board chairman. Bob Iger's previous succession plan failed, leading to his return as CEO in 2022. BI spoke to three people close to Disney who said their top questions on the succession announcement include: How will the timeframe impact the search? AdvertisementDisney's last Iger succession plan failedGorman, who effectively managed his own succession at Morgan Stanley, was named in August to chair Disney's succession planning committee. In late 2022, Disney dismissed Chapek and brought Iger back as CEO with a two-year contract, then extended through 2026.

Persons: Disney, James Gorman, Bob Iger's, —, Morgan Stanley, James Gorman —, shrugged, Gorman, Disney flubbed, Iger, Bob Chapek, Chapek, Will Iger, Gorman didn't, Dana Walden, Alan Bergman, Walden, he's, Josh D'Amaro, Ron DeSantis, Jimmy Pitaro, Pitaro Organizations: Disney, Service, Disney Entertainment, Fox, Florida Gov, ESPN, NFL Locations: Hollywood

☆ Matt Smith says he hasn't 'heard a thing' about 'House of the Dragon' season three. Here's what we know about its progress.
▼ + stars: | 2024-10-21 | by ( Eammon Jacobs | Palmer Haasch | ) www.businessinsider.com time to read: +3 min

Matt Smith said he hadn't "heard a thing" about "House of the Dragon" season three. Showrunner Ryan Condal previously said the aim is to start filming season three in early 2025. AdvertisementMatt Smith told audiences at New York Comic-Con that he hadn't "heard a thing" about "House of the Dragon" season three. AdvertisementBut the sheer scale of "House of the Dragon" means it can take a long time to write, produce, shoot, and edit a season. "House of the Dragon" showrunner Ryan Condal previously explained the timeline for season three shortly after the season two finale.

Persons: Matt Smith, Daemon Targaryen, Ryan Condal, —, George R, Queen Rhaenyra Targaryen, Emma D'Arcy, Joshua Horowitz, Smith, Tom Glynn, Carney, Fabien Frankel, Glynn, I've, Frankel Organizations: HBO, Service, New York, Business, Hollywood Reporter Locations: British

☆ 'John Wick' at 10: Directors discuss fighting for Keanu Reeves' beard and how Eva Longoria saved the movie
▼ + stars: | 2024-10-21 | by ( Jason Guerrasio | ) www.businessinsider.com time to read: +20 min

At Fantastic Fest, Stahelski, Leitch, and star Keanu Reeves wove through the packed lobby filled with rabid Reeves fans. AdvertisementKeanu Reeves cleverly got Stahelski and Leitch to direct 'John Wick'Keanu Reeves in "John Wick." Nico Tavernise/LionsgateIs it true you guys had to fight with the financiers to keep a beard on John Wick? We felt live or die, it doesn't matter, it's John versus John Wick; that's the story we're telling. Another "John Wick" movie?

Persons: John Wick, Chad Stahelski, David Leitch, Eva Longoria, —, Keanu Reeves, Stahelski, it's, Leitch, Reeves, Jamie McCarthy, Getty, John Wick dusts, Keanu, Lionsgate Chad, David, Dave, Kelly McCormick, Derek Kolstad, Tolkien, Basil Iwanyk, Chad, Jason Statham, Derek, Lana, he's, Nico Tavernise, Jonathan Sela's, John, Basil, Jon Kopaloff, Getty David, Ed, Shane, It's, Kristy Sparow, You'll, Eva, Basil said, We've, we've, Marmont, I've, Cindy Ord, WireImage, you've, Hobbs, Shaw, Guy Organizations: Service, Lionsgate, Guild of America, Fest, DC, Marvel, Navy SEAL, Hong, Leitch, CAA Locations: Austin, Los Angeles, Stahelski, Russian, Chad, Hong Kong, I'm

☆ 'John Wick' at 10: Chad Stahelski and David Leitch on fighting for Keanu Reeves' beard and how Eva Longoria saved the movie
▼ + stars: | 2024-10-21 | by ( Jason Guerrasio | ) www.businessinsider.com time to read: +20 min

At Fantastic Fest, Stahelski, Leitch, and star Keanu Reeves wove through the packed lobby filled with rabid Reeves fans. Chad Stahelski, David Leitch, and Keanu Reeves at the premiere of "John Wick." AdvertisementKeanu Reeves cleverly got Stahelski and Leitch to direct 'John Wick'Keanu Reeves in "John Wick." We felt live or die, it doesn't matter, it's John versus John Wick; that's the story we're telling. Another "John Wick" movie?

☆ I couldn't afford retirement in the US on $3,000 a month, so I moved abroad. I've lived in 43 countries and am happier.
▼ + stars: | 2024-10-21 | by ( Alcynna Lloyd | ) www.businessinsider.com time to read: +8 min

Bour, now 70, and his wife worried about affording retirement in the US and moved abroad in 2019. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementThis as-told-to essay is based on a conversation with Norman Bour, 70, who, along with his wife, left the US for Europe to live abroad in 2019. Courtesy of Norman BourMy girlfriend at the time, now wife, and I left the US in February 2019. While living abroad, we self-insure.

Persons: Norman Bour, —, they've, We've, We'll, we'll, Bour Organizations: Service, Social Security, Petronas Locations: California, Bour, Malaysia, Europe, Los Angeles, Costa Mesa , Orange County, Orange, United States, Valencia, Spain, South America, Asia, Albania, Bulgaria, Croatia, Ecuador, Germany, Greece, Italy, Mexico, New Zealand, Peru, Portugal, Romania, Slovakia, Slovenia, Southern California, Copenhagen, France, Nice, Australia, Vietnam, Thailand, Bali, Kuala Lumpur, Batu, Sicily, Malta, Sardinia, Balkans, Eastern Europe

☆ My mom came home from dinner to an eviction notice on the door and even worse news to follow. Now I spend $28 a month to make sure it can't happen to me.
▼ + stars: | 2024-10-21 | by ( Matt Seidholz | Read More | Read Less | ) www.businessinsider.com time to read: +7 min

He had a $1.5 million life insurance policy, which my mom used as leverage to get a loan for his care. My mom's experience convinced me to buy a 20-year, $500,000 term life policy of my own, at $28 a month. That math looks grim, and it would look a whole lot worse if my stepfather didn't have a $1.5 million term life insurance policy. Life insurance was a financial lifeline for my motherThough the mortgage had slipped my stepfather's mind, the life insurance premiums were on autopay. Get Life Insurance Quotes Compare affordable life insurance options with Policygenius.

Persons: —, he'd, hadn't, He'd, didn't, Roger Deal, Roger, they'll, Banks, there's, George Bailey Organizations: Service, CPA, Sequoia Wealth Partners Locations: Omaha , Nebraska

☆ I was a guest at Norway's royal wedding. The dress codes were daring and fun — and the only cameras belonged to Netflix.
▼ + stars: | 2024-10-20 | by ( Mikhaila Friel | ) www.businessinsider.com time to read: +6 min

Nigeria's Princess Keisha went to the wedding of Princess Märtha Louise and Durek Verrett in Norway. The couple attended the wedding of Princess Märtha Louise of Norway and Durek Verrett on August 31. Princess Märtha. Princess Keisha OmilanaWe had a lovely dinner, and Princess Märtha and Durek performed a salsa dance. Crown Princess Victoria and Prince Daniel of Sweden at the wedding of Princess Märtha Louise and Durek Verett.

Persons: Nigeria's, Keisha, Princess Märtha Louise, Durek, —, Princess Keisha Omilana, Prince Kunle Adebayo, Princess Märtha Louise of Norway, Durek Verrett, Keisha's, Princess Märtha, HEIKO JUNGE, Märtha, Princess Keisha, Prince Kunle, else's, Princess Märtha's, Crown Prince Haakon, Prince Haakon said, Isabelle Serrano, Prince Daniel, Crown Princess Victoria of, Keisha Omilana, Daniel, Victoria, Prince Daniel of Sweden, Durek Verett, CORNELIUS POPPE, Serrano, it's, Prince, Princess of, Princess, Prince Kule Organizations: Netflix, Service, Getty, Princess Keisha Omilana Netflix Locations: Norway, American, Nigerian, New York, Norwegian, Havana, Valencia, Spain, Crown Princess Victoria of Sweden, Europe, Princess of Sweden, Netherlands

☆ We heard from 1,000 older Americans: Here are some of their biggest regrets
▼ + stars: | 2024-10-20 | by ( Noah Sheidlower | ) www.businessinsider.com time to read: +11 min

More than 1,000 older Americans shared their biggest regrets in life with Business Insider. AdvertisementOver 1,000 Americans between the ages of 48 and 90 told Business Insider their biggest regrets in life. Others said they took Social Security too early or didn't pursue career opportunities that may have led to higher pay. Many respondents' regrets are partially out of their control, from a cancer diagnosis disrupting financial stability to an unexpected divorce or layoff. However, Social Security rules dictate that he cannot collect his wife's $1,300 monthly benefits because her amount is lower than his.

Persons: —, didn't, Janis Carroll, She's, Carroll, Jan Hoggatt, hadn't, I'd, Hoggatt, Jessica Johnston, hasn't, Steve Watkins, Watkins, they're, Michael R, Carol Brownfield, Brownfield Organizations: Business, Social Security, Service, Prudential, Brunswick Group, National Council, Aging, Health, Gallup, Center, Security, Social Locations: Eugene , Oregon, St, Louis, Los Angeles, York, Washington

☆ Business Insider Subscriptions: Enjoy Premium News Stories
▼ + stars: | 2024-10-19 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +17 min

It isn't an accident that people who want to cancel a subscription often have to navigate a web of bureaucracy and confusion. "Actual affirmative consent from a consumer," Witte said, would establish trust between the consumer and the company, boosting loyalty. Along with litigation from the CFPB, state attorneys general have pursued legal action against big companies over hard-to-cancel subscriptions. Last year, Letitia James, New York's attorney general, sued SiriusXM over claims that the radio company trapped customers in subscriptions and maintained a complicated and burdensome cancellation process. AdvertisementIndustries have mastered techniques to maximize their profits by crafting their business models in confusing ways that can lure customers into a subscription without realizing it.

Persons: Doug Mattison, Mattison, —, he'd, I've, Florencia Marotta, Wurgler, Erin Witte, Witte, you've, TransUnion, Cuban, hadn't, it's, Rachel VonSiebenhoven, VonSiebenhoven, I'm, we've, Letitia James, SiriusXM Organizations: Federal Trade Commission, New York University, Consumer Federation of America, Consumer Financial, Bureau, Association of National, FTC, Cuban, Companies, Industries Locations: Ohio, Colorado, New

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