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I have spent hundreds of hours and thousands of dollars from the comfort of my couch. At first, it was bliss; swiping from app to app, filling carts like I was browsing the aisles of the supermarket. I spent thousands of dollars each month on Amazon, Instacart, Wayfair, Etsy, Sephora, and other shopping apps. But instead of applying for jobs or pitching editors, I spent hours cycling through social media apps each day. My relationship with my smartphone has changed significantly since I removed the food and shopping apps.
Persons: Organizations: Service, Business, Nokia
During a call with analysts after its February earnings, Walmart CEO Doug McMillon talked about the gen AI search capabilities in its app. As a technology company, Walmart has to experiment a lot, and in the case of adding generative AI search capabilities, there's a very low cost for failure, she said. AI and search, shopping business model shiftsIt's not only Walmart investing in this type of search in the retail sector. Amazon's AI shopping assistant Rufus lets people have a conversation with the platform about what they need rather than just looking for direct items. "Google is anxious is about search in general, and the question this raises is will it be a death by a thousand cuts for Google Search?"
Persons: Doug McMillon, McMillon, Marc Lore, Sucharita Kodali, Kodali, Sergey Brin, Brin, Rufus, Jacob Bourne, Bourne, it's Organizations: Google, Walmart, Amazon, Insider Intelligence, Ikea, Lowe's
OpenAI announced Friday that it was adding three women to its board of directors. CEO Sam Altman is also rejoining the board nearly five months after he was abruptly forced out. The company has pledged to improve its governing structure in the aftermath of the ouster and reinstatement. A Thursday report from The New York Times suggested OpenAI chief technology officer Mira Murati raised concerns about Altman's leadership with board members prior to his removal. The three women join current OpenAI board members Adam D'Angelo, Larry Summers, and Bret Taylor, as well as Altman.
Persons: OpenAI, Sam Altman, , Altman, Mira Murati, Murati, James, Sue Desmond, Hellmann, Melinda Gates, Nicole Seligman, Fidij Simo, Desmond, Seligman, Simo, Adam D'Angelo, Larry Summers, Bret Taylor Organizations: Service, The New York Times, OpenAI, University of California, Times, Melinda Gates Foundation, Global, Sony, Pfizer, Advisors, Science, Technology, Paramount Global, Meira, Inc Locations: Los Angeles, President's, Shopify
AdvertisementSome gig work services are offering a perk usually associated with traditional jobs: retirement savings accounts with matching contributions. Alexandrea Ravenelle, an assistant professor in sociology at the University of North Carolina, Chapel Hill, told BI she would like to see gig workers classified as employees of the platforms, not independent workers. Ravenelle said a better plan would be for companies to extend similar types of retirement benefits to gig workers as employees of those companies enjoy. The Robinhood program also offers gig workers on these platforms access to free financial counseling through GreenPath Financial Wellness, a nonprofit. AdvertisementSergio Avedian, a Los Angeles-based industry advocate for gig workers who drives for an app himself, often encourages gig workers to set aside money for retirement.
Persons: Robinhood, , Alexandrea, Hill, Ravenelle, Robinhood —, Doordash, Morgan Courtney, Courtney, Taskrabbit, Steve Quirk, they'll, Quirk, Sergio Avedian Organizations: Service, University of North, Financial, Workers Locations: University of North Carolina, Los Angeles, Idaho
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. The Open AI probe was launched in December, a few weeks after the board announced Altman's shocking departure and reinstatement. The company formed a special committee that hired WilmerHale to conduct a probe of the events surrounding Altman's sudden firing. AdvertisementDetails of Altman's strained relationship with OpenAI's former board members and employees were known days after the CEO was booted from the company. AdvertisementThe latest Times report from Thursday revealed that Mira Murati, OpenAI's chief technology officer, was instrumental in Sam Altman's ousting.
Persons: , Sam Altman, WilmerHale, Altman, ChatGPT, Tasha McCauley, Helen Toner, Ilya Sutskever, Adam D'Angelo, Larry Summers, Bret Taylor, Sue Desmond, Hellmann, Melinda Gates, Nicole Seligman, Fidji Simo, Mira Murati, Sam Altman's, Murati, Ilya Organizations: Service, Business, New York Times, Melinda Gates Foundation, Sony, Times, OpenAI
Sam Altman, CEO of OpenAI, attends the 54th annual meeting of the World Economic Forum, in Davos, Switzerland, on Jan. 18, 2024. OpenAI on Friday announced its new board and the wrap-up of an internal investigation by U.S. law firm WilmerHale into the events leading up to OpenAI CEO Sam Altman's ouster. Sam Altman will also rejoin OpenAI's board. "We have unanimously concluded that Sam and Greg are the right leaders for OpenAI," Bret Taylor, chair of OpenAI's board, said in a release. Since then, OpenAI has announced new board members, including former Salesforce co-CEO Bret Taylor and former Treasury Secretary Larry Summers.
Persons: Sam Altman, OpenAI, WilmerHale, Sam Altman's, OpenAI's, Sue Desmond, Hellmann, Melinda Gates, Nicole Seligman, Fidji Simo, Adam D'Angelo, Larry Summers, Bret Taylor, Greg, Sam, Taylor, Altman, Bret, Larry, Mira Murati, Mira, Helen Toner, Tasha McCauley, Ilya Sutskever, Ilya, Elon Musk, Greg Brockman, Musk, , Toner, McCauley, Altman's Organizations: Economic, Friday, Melinda Gates Foundation, Pfizer, Advisors, Science, Technology, Global, Sony, Sony Entertainment, Paramount Global, Meira, Inc, Shopify, OpenAI, Microsoft, Fortune, Lawyers, CNBC, SpaceX, Nvidia Locations: Davos, Switzerland, President's, OpenAI's San Francisco, U.S, Saudi Aramco
OpenAI is reinstating CEO Sam Altman to its board of directors and said it has “full confidence” in his leadership after the conclusion of an outside investigation into the company's turmoil. After months of investigation, it found that Altman's ouster was a “consequence of a breakdown in the relationship and loss of trust” between him and the prior board, OpenAI said in a summary of the findings Friday. The investigation found the prior board acted within its discretion. “The review concluded there was a significant breakdown in trust between the prior board, and Sam and Greg,” Bret Taylor, the board’s chair, told reporters Friday. After it retained the law firm in December, OpenAI said WilmerHale conducted dozens of interviews with the company’s prior board, current executives, advisers and other witnesses.
Persons: Sam Altman, Altman, OpenAI, Sue Desmond, Hellman, Melinda Gates, Nicole Seligman, Fidji Simo, “ I’m, ” Altman, he’s, , Helen Toner, Tasha McCauley, , Greg Brockman, ” OpenAI, Brockman, Greg, ” Bret Taylor, Taylor, Microsoft —, Toner, McCauley, Ilya Sutskever, Sutskever, Ilya, Elon Musk, Larry Summers, Adam D’Angelo, WilmerHale, WilmerHale didn't, Musk, ” Taylor Organizations: Sony, San, OpenAI, Microsoft, Georgetown University, RAND Corporation, Facebook, Elon, U.S ., Associated Press Locations: San Francisco, U.S
Altman’s return comes after an independent investigation found the board did not need to fire him in the first place. Altman in November was fired as CEO and director by the OpenAI board in a shocking dismissal of an executive who had become the face of AI in Silicon Valley. “I am excited to welcome Sue, Nicole, and Fidji to the OpenAI Board of Directors,” Taylor said in a statement. But Altman, Brockman and Sutskever in 2019 formed OpenAI LP, a for-profit entity that exists within the larger company’s structure. Altman, in the press conference, praised the company’s employees for their determination to do good work throughout its turmoil.
Persons: Sam Altman, Altman’s, Altman, OpenAI, – Altman, Larry Summers, Obama, Bret Taylor, Adam D’Angelo, Sue Desmond, Hellman, Nicole Seligman, Fidji Simo, , Sue, Nicole, ” Taylor, WilmerHale, , Mira Murati, Ilya Sutskever, Murati, “ Mira …, , ” Murati, Greg Brockman, Sam, Greg, Taylor, Brockman, Elon Musk, shakeup, , ” Altman Organizations: New, New York CNN, Microsoft, Clinton, Gates, Sony, OpenAI, New York Times Locations: New York, Silicon Valley, Sutskever
CEO Sam Altman will be reinstated to OpenAI's board of directors. Bret Taylor, chair of OpenAI's board, said members "unanimously concluded" Altman is right to lead the company. The AI startup will also bring on three additional new board members, the company announced. AdvertisementOpenAI CEO Sam Altman is set to return to OpenAI's board of directors, the company announced Friday. "We have unanimously concluded that Sam and Greg are the right leaders for OpenAI," Bret Taylor, chair of the OpenAI board, said in a statement released Friday.
Persons: Sam Altman, Bret Taylor, Altman, , Ilya Sutskever, Adam D'Angelo, Tasha McCauley, Helen Toner, Sam, Greg, Toner, McCauly, Sutskever, Elon Musk, OpenAI, Melinda Gates, Sue Desmond, Hellman, Nicole Seligman, Fidji Simo Organizations: Service, OpenAI, Elon, Melinda Gates Foundation, Sony Entertainment, Business Locations: OpenAI, xAI
"Customers trust Microsoft more than OpenAI since they already buy Microsoft's ecosystem," a Microsoft AI researcher told BI. "Almost everyone I know is working on Copilot to a certain extent," the Microsoft AI researcher told BI. "It's too premature to assume this is going to be a race to the bottom on price," another Microsoft executive said. Some Microsoft employees work so closely with OpenAI that they have badges to get into OpenAI's offices, and some OpenAI employees can badge into Microsoft locations. Mistral models will be offered to Microsoft customers along with about 1,600 other models including Cohere and Meta's Llama.
Persons: there's, Morgan Stanley, Satya Nadella, they've, they're, Frank Shaw, Shaw, That's, OpenAI, JPMorgan Chase, It's, Dentsu, Shiva Vannavada, Vannavada, Eric Boyd, Scott, John Montgomery, Asha Sharma, Ashley Stewart Organizations: Microsoft, Business, Enterprise, Walmart, JPMorgan, BI, Google, Dentsu, Product, Technology, Employees, Nvidia, DA Davidson, AI Services, AI Bot, OpenAI Locations: OpenAI, Mistral
There's nothing like a moribund IPO market to create a pleasant backdrop for a bull run. Hot on the heels of the Reddit deal is the expiration of the IPO lockup period for Arm Holdings on March 12. I thought it might occur after the successful Arm deal, but like so many nascent attempts to revive the IPO market there was nothing worth following up with until the Reddit deal. This brings me back to the IPO market. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade.
Persons: We've, It's, Reddit, Sam Altman, Conde Nast, Rene Haas, Steve Huffman, Reddit's, , isn't, Morgan Stanley, Goldman Sachs, Uber, Jim Cramer's, Jim Cramer, Jim, Mateusz Slodkowski Organizations: Advance Magazine Publishers, Arm Holdings, Company, Nvidia, Employees, GameStop, Supply, Amazon, Walmart, Securities and Exchange Commission, Investors, Fidelity, ICE, Costco, Rite Aid, Tech, Microsoft, Meta, Federal Trade Commission, White House, Jim Cramer's Charitable, CNBC, Getty Locations: British, TheStreet.com, Reddit, POLAND
Fidji Simo, Instacart
  + stars: | 2024-02-28 | by ( Cnbc.Com Staff | ) www.cnbc.com   time to read: +3 min
Starting last year, profitability became a more consistent story for the largest online grocery marketplace in North America, with millions of monthly active orderers and Instacart+ members. The company says it has now delivered over one billion orders across its 85,000-store network encompassing 1,500 retail partners. "There were a lot of questions about whether Instacart would be just another pandemic fad," CEO Fidji Simo told CNBC . Simo, who took the top role at the company in 2021 and launched the Instacart Health delivery service in 2022, has made health care a personal passion. "Patients often go through years-long diagnostic odysseys, bouncing around from specialist to specialist with no one looking at the whole picture," Simo wrote on her LinkedIn.
Persons: Fidji Simo, Instacart, NBCUniversal's Peacock, Simo Organizations: Google, CNBC, Kroger, Costco, Amazon Prime, Paramount, Metrodora Institute Locations: North America
Wendy’s says it won’t use surge pricing
  + stars: | 2024-02-28 | by ( John Towfighi | ) edition.cnn.com   time to read: +5 min
It was never our plan to raise prices when customers are visiting us the most.”But the questions over what to call Wendy’s experiment – surge pricing? Dynamic pricing? Surge pricing refers to dynamic pricing, which is a way for businesses to charge more (or less) based on how many people want their products at any given time. “Surge pricing sent the message to everybody that this is mostly about increasing prices. “After considerable public pushback, Wendy’s is now framing their dynamic pricing strategy as discounts during off-peak times instead of surge pricing during peak times,” she wrote.
Persons: CNN —, Wendy’s, , Juan Castillo, Castillo, Chuck Bell, Uber, Mario Tama, ” Bell, ” Castillo, Jonathan Maze, ” Maze, Lindsay Owens, Organizations: CNN, University of Pennsylvania, , Consumer, Los Angeles International Airport, Ticketmaster Locations: Los Angeles , California
OpenAI CEO Sam Altman will be in a position to make millions after Reddit goes public, thanks to a series of bets on the online discussion board company that go back to 2014. Altman will hold 9.2% of voting power after Reddit's initial public offering, according to information in the company's prospectus. In 2014 Altman led Reddit's $50 million Series B funding round, after using the service every day for nine years, he wrote in a blog post. In the first half of 2021, Reddit was raising a Series E round, and Altman invested $50 million. He went on to say that investors in the Series B round would give 10% of shares to Reddit users.
Persons: Sam Altman, Reddit, Altman, OpenAI, Reddit's, It's, Steve Huffman, that's, FirstMark's Organizations: Microsoft, New York Stock Exchange, Nasdaq, Silicon
A Wisconsin Uber driver said working inconvenient hours gives him the best chance to make money. AdvertisementFor Ken Morris, an Uber driver based in Green Bay, Wisconsin, embracing unideal working hours is the best way to make money as a ride-hailing driver . “If you don’t want to drive, that’s probably when you should be driving,” Morris, 49, told Business Insider via email. In 2022, he took home roughly $14,000 as an Uber ride-hailing driver — about $1.1 per online mile driven — according to a document viewed by BI. These income figures include tips and bonuses and don’t account for driving expenses like gas, maintenance, and depreciation.
Persons: Uber, , Ken Morris, ” Morris, Morris, he’s, it’s, I’ve, haven’t, Lyft, Tipping, , Morris wasn't, he’d, Gridwise, it's Organizations: Service, Uber, BI, Locations: Wisconsin, Green Bay , Wisconsin
The problem has popped up in about half a dozen posts in Facebook groups for Spark drivers over the last two weeks. Some legitimate drivers told BI they were kicked off of Spark after trying to verify themselves, for example. Drivers should report any concerns to Spark Driver support so we can look into it further and take the appropriate action." Walmart Spark drivers' identities are at risk. Do you work for Walmart Spark, Instacart, Uber Eats, or another gig delivery service?
Persons: , Sherry Medellin, she's, hadn't, hasn't, Uber Organizations: Service, Business, Walmart, BI Locations: El Paso , Texas, Medellin, Texas, North Carolina
Over the past year, Uber drivers have told Business Insider that it’s gotten harder to make money . Gridwise told BI these earnings reflected the amount drivers took home after Uber took its cut of drivers' gross earnings. The average Uber driver’s earnings before expenses declined from $29 an hour in 2022 to $25 in 2023. Meanwhile, the average Uber Eats driver’s earnings fell from roughly $20 to $18 an hour before expenses — the average driver worked 27 hours a month. While Uber drivers saw the largest year-over-year decline in monthly pay, the average driver’s $25 an-hour earnings before expenses were still higher than any other gig.
Persons: Gridwise, Uber, it’s, haven’t, Lyft Organizations: Business, Bureau of Labor Statistics
Gig workers often have their accounts deactivated, even if they've done nothing wrong. Here are the top tips for getting reactivated from people who deliver for Instacart and Uber Eats. But some gig workers have had success getting their accounts — and an income — back. Business Insider spoke with two gig workers who successfully got apps to overturn their deactivations. AdvertisementDo you work for Instacart, Uber Eats, DoorDash, or another gig delivery service?
Persons: Uber, , Instacart, could've Organizations: Service, Walmart, Companies, Business, Trust, Safety, Instacart Locations: South Dakota, Instacart, Oregon
Don't expect Instacart to replace its gig worker shoppers with robots anytime soon. Instacart CEO Fidji Simo says the company can deliver faster and more efficiently using its human shoppers. That's a contrast with companies like Kroger, which have built warehouses to automate order picking. Kroger has a network of warehouses that it built with British grocer Ocado, where robots and some humans assemble orders, for instance. Human workers still drive to customers' homes to deliver the orders.
Persons: Fidji Simo, , Kroger, Ocado Organizations: Kroger, Service, Business
Uber and Lyft drivers are planning a midday strike at some US airports on Wednesday. It's part of a broader strike to draw attention to gig workers' pay and issues like deactivations. AdvertisementGood luck if you're hoping to get an Uber or Lyft on your way home from the airport on Valentine's Day. "These types of events have rarely had any impact on trips, prices, or driver availability, and we expect the same tomorrow," an Uber spokesperson told Business Insider. It's also common for gig workers to have their accounts deactivated without explanation by the companies they work for.
Persons: Chicago's, , Lyft, DoorDash Organizations: Newark Liberty, Chicago's O'Hare, Service, App Workers, Newark Liberty International Airport, Chicago's, Uber, Walmart Locations: New York City, Austin , Texas, Hartford , Connecticut, Miami, Orlando, Philadelphia, Pittsburgh , Pennsylvania, Providence , Rhode Island, Tampa , Florida, New York, Seattle
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailInstacart having a personnel change this soon after IPO a 'shock', says Evercore ISI's Mark MahaneyMark Mahaney, Evercore ISI head of internet research, joins 'Closing Bell Overtime' to talk Instacart, Airbnb, and Lyft earnings.
Persons: Evercore, Mark Mahaney Mark Mahaney
The company posted adjusted earnings per share of 18 cents for the fourth quarter, topping analysts' estimates of 8 cents, according to LSEG. Earnings came in above analysts' estimates, while revenue missed expectations. Adjusted earnings before interest, taxes, depreciation and amortization came in at $157 million, which was higher than analysts' estimates of $125 million, per StreetAccount. Revenue of $140 million for the quarter beat analysts' estimates of $135 million. In the fourth quarter, Airbnb reported $2.22 billion in revenue, while analysts predicted $2.17 billion, per LSEG.
Persons: Robinhood, Lyft, GoDaddy, Zillow, amortization, LSEG, Airbnb, Instacart, DaVita, FactSet, Angi, Yun Li, Tanaya Macheel, Darla Mercado Organizations: Revenue, Akamai Technologies, MGM Resorts, IAC, Topgolf Callaway Brands Locations: LSEG, China, U.S, Detroit, FactSet
Instacart on Tuesday announced it would lay off about 250 employees, or roughly 7% of the company, as part of a restructuring. The news came as the company reported fourth-quarter earnings that fell roughly in line with analysts' revenue estimates. Three top executives are also departing the company for personal reasons, according to Instacart: Chief Operating Officer Asha Sharma, Chief Technology Officer Varouj Chitilian and chief architect JJ Zhuang. The company posted fourth-quarter revenue of $803 million, roughly in line with the $804 million that Wall Street expected, according to analyst estimates from LSEG, formerly known as Refinitiv. In September, Instacart went public in one of the first significant venture-backed tech IPOs since December 2021.
Persons: Instacart, Asha Sharma, Varouj Chitilian, JJ Zhuang Organizations: Google, CNBC PRO Locations: LSEG
Traders work on the floor at the New York Stock Exchange (NYSE) in New York City, U.S., February 6, 2024. U.S. stock futures hovered near the flatline on Sunday night following a record-setting week for the S&P 500 . On Friday, the S&P 500 rose 0.57% to close above the 5,000 level for the first time, while the tech-heavy Nasdaq Composite added 1.25%. The S&P 500 and Nasdaq Composite added 1.4% and 2.3%, respectively. Some 61 names in the S&P 500 are set to report earnings in the week ahead, including gig economy stocks Lyft , Instacart and DoorDash .
Persons: Kraft, Jay Hatfield, Hatfield Organizations: New York Stock Exchange, Dow Jones Industrial, Nasdaq, Dow Jones, Dow, Kraft Heinz, Hasbro, Capital Advisors, Traders, CPI, PPI, CNBC Locations: New York City, U.S
Frustrated by falling pay and intensifying competition on delivery apps, some gig workers are turning to "bots" — apps and other programs that claim to help them optimize their earnings. AdvertisementBots can "negatively impact other drivers"Using a bot violates the delivery apps' terms for workers, the companies told Business Insider. One called "Spark Ninjas" supposedly captures orders automatically on Walmart's Spark delivery platform. Bots appear to be just one way that some gig workers are improving their earnings. Do you work for a gig delivery app like Instacart, DoorDash, or Walmart Spark and have a story idea to share?
Persons: , I'm, DoorDash, Para, illicitly, Sharell, Barshishat, there's, Spark Organizations: Service, DoorDash, Business, Indiana, Uber, New York Times, Walmart, Nike, Facebook, BI Locations: Indiana, DoorDash, Para, Texas
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