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Shoppers have told Insider that batching has led them to do more work for the same pay. Instead of having one shopper fill a single order at a time, Instacart has pushed its gig workers to shop and deliver multiple orders at once. But shoppers who have worked for Instacart for several years have told Insider that their pay per order has decreased since batching became widespread. One Instacart shopper in Utah told Insider earlier this year that three-order batches, which shoppers call "triples," have become commonplace. Are you an Instacart shopper with a story to share?
Persons: batching, Instacart, Organizations: Service, SEC, Shoppers Locations: Wall, Silicon, Utah
Jim Battan, pictured with his wife, Lisa Battan, beside their backyard pool in West Linn, Oregon. Those earnings can significantly outpace the average U.S. side hustle's $810 per month, according to a May Bankrate survey. CNBC Make It spoke to a group of high-earners across multiple online platforms, some of whom bring in six figures per year from their side jobs. While it is true we have more pools being hosted on the platform, popular pools continue to see their pools booked out in well in advance." Kingsley OnyemaliIn the fall of 2022, he noticed a change: The site was organizing search results by lowest prices, instead of customer feedback.
Persons: Jim Battan, Lisa Battan, Jim Battan Battan, Battan, Swimply, Bunim Laskin, Kingsley Onyemali, Onyemali, it's, Tasker Organizations: CNBC, Facebook, TaskRabbit Locations: West Linn , Oregon, Etsy, Linn , Oregon, Austin , Texas, Tasker
Workers for Instacart and other delivery apps are marking tip-baiters on Google Maps. Several points labeled "Tip Baiter" disappeared from Google Maps after Insider reached out to Google for comment. Some gig workers are fighting back and warning colleagues not to take orders from tip baiters by labeling customers' homes on Google Maps. But several points labeled "Tip Baiter" disappeared from Google Maps after Insider reached out to Google for comment on this story. The Minnesota shopper told Insider about another Costco order she delivered to a restaurant outside of the Twin Cities.
Persons: Instacart Organizations: Instacart, Google, Service, Costco, Workers, Walmart, Twin, North Carolina Locations: Wall, Silicon, Minnesota, Milwaukee , Wisconsin, Twin Cities, North
New York CNN —Lyft and Uber threatened to stop doing business in Minneapolis after the city council adopted a new rule Thursday that would set a minimum wage for rideshare drivers. In a 7-5 vote, the Minneapolis City Council passed an ordinance that includes a number of rideshare worker protections, including a minimum wage for Uber and Lyft drivers. Minneapolis is debating the minimum wage as gig workers across the country are advocating for fair wages and job benefits. Uber sent an email to its drivers on Monday, urging them to contact the Mayor and City Council to ask them to oppose the move. Uber said its drivers sent over 700 emails on Thursday, but did not specify what was in those emails.
Persons: New York CNN — Lyft, Uber, Jacob Frey, Lyft, , , Frey, ” Uber, Ally Peters, Mayor Frey Organizations: New, New York CNN, Minneapolis City Council, Uber, CNN, Mayor, City Council, New York City Locations: New York, Minneapolis, City, California
Instacart shoppers aren't allowed to give customers the paper receipt from the store. The markups often surprise customers, three Instacart shoppers told Insider. The in-app reminder that Instacart shoppers receive to keep the paper receipt from the store. Instacart shoppers don't directly benefit from the markups on items that Instacart sellsSome markups are substantial. In North Carolina, another Instacart shopper told Insider about a recent trip that involved buying an expensive bottle of wine.
Persons: Instacart, vane.ssota Organizations: Service, Shoppers, Costco Locations: Instacart, Wall, Silicon, Oregon, California, Virginia, North Carolina
Some delivery workers have tried to increase their gratuity by asking DoorDash customers for higher tips mid-delivery. As a result, the average food delivery tip has increased by 20% from 2020 to 2022, Uber Eats told Insider. With tips and base pay, DoorDash said on average, Dashers make $25 per hour on active deliveries. Many gig delivery workers make below minimum wage and say their earnings have fallen since the height of the pandemicA 2020 study found many gig delivery workers are struggling to make minimum wage. The survey of gig workers from the Economic Policy Institute found that about 14% of gig workers made less than the federal minimum wage, and 29% earned less than their state's minimum wage.
Persons: DoorDash, Austin Haugen, Shroff, Heather Taylor, Dashers, DoorDash's, Instacart, Uber, Carsten Koall, Sergio Avedian, Guy Organizations: Service, Starbucks, Consumers, Base, Economic Policy Institute Locations: Wall, Silicon, Corpus Christi , Texas, Los Angeles
Instacart shoppers are considering leaving the platform after it cut base pay for filling orders. Last week, Instacart started paying its gig workers as little as $4 in base pay per order, Insider reported on Monday. Base pay is an amount that Instacart shoppers and drivers are guaranteed to make if they accept an order, though they can earn more from customer tips. Daniel Danker, Instacart's chief product officer, told Insider that the company pays "guaranteed batch earnings that are 2x higher than other app-based companies." On a Reddit page for Instacart shoppers, some workers say a traditional job is starting to look more appealing.
Persons: Instacart, Daniel Danker, aren't, InstaCart, they've, That's, Alexia Hudson, I've Organizations: Service, Base, McDonalds, Workers, Instacart Locations: Wall, Silicon, Charlotte , North Carolina
What’s happening: Two years ago, Lina Khan, 34, became the youngest and perhaps most progressive leader of the FTC’s 100-plus year history. Khan, meanwhile, was unable to successfully block Microsoft from closing its $69 billion purchase of videogame publisher Activision Blizzard last week. The rise of gig workers is changing the face of the US economyFrom CNN’s Samantha DelouyaLazarus Limo usually starts his day at 10 a.m. But workplace experts say the number of gig workers is growing, and and their impact is being felt throughout the economy. But whether the success of both films will translate into a sustained revival of the movie industry remains to be seen.
Persons: New York CNN —, Biden, Lina Khan, haven’t, Khan, Kevin Kiley, Joe Biden, , Brian Fung, ” Khan, , ” What’s, She’s, Samantha Delouya Lazarus, , that’s, Louis Hyman, ” Read, “ Barbie ”, “ Oppenheimer, Anna Cooban, “ Barbie, Barbie ”, ” Daniel Loria, Disney’s “ Indiana Jones Organizations: CNN Business, Bell, New York CNN, Apple, Microsoft, Nvidia, of America, Big Tech, Federal Trade Commission, FTC, White, Activision Blizzard, Republican, Economic, of New, Yale Law, Amazon, Bloomberg, Tech, Meta, Uber, CNN, DoorDash, of Labor Statistics, Cornell University, “ Society, Insiders, Warner Bros, Universal Studios, Warner Bros ., AMC, Hollywood Locations: New York, California, of New York, Hill , North Carolina, , United States, Instacart, Disney’s
The number of gig workers is growing and making an impact throughout the economy. But workplace experts say the number of gig workers is growing, and and their impact is being felt throughout the economy. “People who have access to the gig economy borrow less money than people who don’t. Working in the gig economy can help people spend more time searching for their next job, if they've been laid off. “We could do so much better.”Recently, local governments have attempted to bolster platform gig workers’ protections.
Persons: Los Angeles CNN — Lazarus, , that’s, Eric Baradat, Louis Hyman, Uber, DoorDash, Jenn Rosenberg, Hyman, , Erica Groshen, they've, Spencer Platt, Doordash, Susan Houseman, Groshen, we’ve, ” Groshen, they’re Organizations: Los Angeles CNN, Uber, CNN, DoorDash, Getty, of Labor Statistics, Cornell University, “ Society, University of Chicago, IRS, Bureau of Labor Statistics, Massachusetts Institute of Technology, BLS, . Upjohn Institute, Employment Research, North, New York City, Federal Reserve, Federal, System Locations: Hill , North Carolina, , United States, AFP, DoorDash, Kalamazoo , Michigan, North America, New York, California
But the release of half a dozen movies about brands — Barbie, Flamin' Hot Cheetos, Tetris, Nike Air, BlackBerry, and Beanie Babies — in six months isn't just the result of Hollywood groupthink and coincidence. But just as these brand-centric movies ring hollow, so does the gig economy they're catering to. While the plot isn't about the making of Barbie, Barbie and Ken do step outside Barbie Land to peek behind the curtains of their creation.) As more companies look to gig workers to replace full-time jobs, more workers take up gig work. As the economy continues to emphasize the importance of self-branding through gig work, brand movies will continue to resonate.
Persons: Ryan, — Barbie, Flamin, isn't, Barbie, doggedly, Zach Galifianakis, Ty Warner, Ken, Margot Robbie, Ryan Gosling, Ben Affleck, , it's, hadn't, they'd, it'd, Jared Holst, Jared Organizations: Nike Air, BlackBerry, Hollywood, Hulu, Mattel, Federal Trade Commission, Amazon, Economic, Institute, Brands Locations: American, New York, Brooklyn
The number of people doing platform gig work like deliveries on apps in the US grew by over 150% during the pandemic. The researchers used tax data from 90 gig economy platforms and apps for their analysis. "COVID was a watershed moment for a particular type of platform gig work, which is delivery work," Koustas said. Gig workers became younger and more female; 44% of transportation and delivery platform workers were female by 2021, per the working paper. While platform gig work climbed during the pandemic, a research brief about the working paper results states that other contract and freelance work fell during COVID.
Persons: Dmitri Koustas, COVID, Koustas Organizations: Service, The University of Chicago Harris School of Public, McKinsey, Workers, Economic Policy Institute Locations: Wall, Silicon, United States
The delivery app Shipt released a delivery challenge featured on Roblox's popular "Driving Empire." It felt like gamified gig work, with the mindset of a "Fast & Furious" driver racing against the clock. In the game, which is featured as a challenge on Roblox's popular racing game, "Driving Empire," gig work is gamified. Players race against the clock to deliver school-supplies orders to customers — essentially playing the role of a Shipt delivery worker. Shipt did not answer questions regarding its gig workers.
Persons: Shipt, Organizations: Service, Target, Labor, Depot, Walmart Locations: Wall, Silicon, Roblox
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailGig workers should have 'legal mandate' to negotiate with companies: Singapore government officialKoh Poh Koon, Singapore's senior minister of state for manpower, discusses the Singapore government's decision to accept recommendations by a workgroup to make sure that platform workers are better represented. He clarifies, however, that it's "not exactly the same as a union."
Persons: Koh Poh Koon, Singapore's Locations: Singapore
watch nowSINGAPORE — Gig workers in Singapore face "vulnerabilities" that need to be addressed, said the country's senior minister of state for manpower. Gig workers face 'significant management control'The minister clarified that a legal mandate for gig workers is "not exactly the same as a union." That includes changes in matching and pricing algorithms on platforms that may affect the livelihood of gig workers. The expense-to-income ratio of gig workers was 112% in May — "significantly higher" than the median customer's 57%, DBS said. "Tripartism involves both government, platform companies in this case, and also platform workers in the unions … the three parties working closely together will form the foundation for that relationship of trust."
Persons: Koh Poh Koon, Koh, Singapore's Organizations: DBS, for, Workers, Singapore National Employers Federation Locations: SINGAPORE, Singapore
A DBS study conducted in May 2023 found that gig workers were the most financially stretched, with relatively less stable income flows and savings declining year on year to an "unhealthy range." High inflation and interest rates have diminished the purchasing power of Singaporeans — and gig workers and low-income individuals are the most affected. That's according to a new DBS study conducted in May 2023, which analyzed its database of about 1.2 million customers. In Singapore, gig workers are generally self-employed. The expense-to-income ratio of gig workers was 112% in May 2023 — "significantly higher" than the median customer's 57%, DBS said.
Persons: Organizations: DBS, Central Provident Fund Locations: Singapore
In 2021, Gorillas, Buyk, and Gopuff opened dozens of rapid-delivery warehouses in Manhattan. Amid a collapse in the sector, DoorDash has ceased its ultrafast delivery operation in Chelsea. DoorDash's exit comes as the ultrafast grocery delivery space has collapsed over the past year after growing wildly in spring 2021. Many had spread throughout New York City, Chicago, Boston, and San Francisco. Neighborhoods in New York City also balked at the dark store operations, accusing them of ruining retail enclaves and taking away business from local bodegas.
Persons: Gopuff, DoorDash, , York DashMart, Fuad Hannon, they're, Hannon, Robert Mollins, Gordon, Getir Organizations: Investors, Service, The Locations: Manhattan, Chelsea, New York City, Chicago, Boston, San Francisco, York
Chicago area gig workers who use Walmart's delivery platform Spark say bots are a growing issue. They say users who deploy bots make it harder for them to make enough money on the platform. It's unclear exactly how prevalent bots are on Walmart's Spark platform. Workers who fill orders for multiple apps, from Instacart to DoorDash, have used — and complained — about bots for years. Gig workers can set bots to claim specific orders, such as those with delivery addresses close to them.
Persons: , Nancy Marcos, Eric Guzman, it's Organizations: Drivers, Walmart, Chicago Tribune, Service, Tribune, Workers Locations: Chicago, Illinois, Cicero , Illinois, Cicero, Bedford Park, Forest, Instacart
New features include giving customers the ability to edit tips after the delivery is complete. The company is also giving its gig workers the choice to earn their pay per hour, instead of by delivery order. Customers can add or increase a tip for drivers on the app up to 30 days after delivery. At DoorDash, consumers won't be able to reduce tips after delivery, the company said. DoorDash is also launching SNAP benefits for online payments for grocery delivery with brands such as Safeway, Albertsons, Meijer, Aldi, and 7-Eleven.
Persons: , Rajat Shroff, DoorDash's, Shroff, Austin Haugen, Uber, Sergio Avedian, DoorDash, Cody Aughney, Aughney Organizations: Service, Consumers, Logistics, Dasher & Logistics, Safeway, Albertsons Locations: DoorDash, Los Angeles, Canada, Australia, Meijer, Aldi
Opinion | How Should Gig Workers Be Classified?
  + stars: | 2023-06-19 | by ( ) www.nytimes.com   time to read: +1 min
To the Editor:Re “Hustle Till It Hurts: Gig Work’s Luster Dims” (Sunday Business, May 28):The questions and concerns raised by freelance and gig work are important ones, but we need to stop trying to fit a square peg into a round hole. As a lawyer who has spent her career analyzing work force policy, hearing from women, single mothers and people with disabilities who feel left out of traditional work models, we need to address what’s missing from the conversation: the bigger policy picture. In America, the social safety net is tied to employment status, and worker classification laws are complicated and nuanced. Because of this, workers who want flexibility to choose when, where and how often to work have to choose between sovereignty and certainty. I urge policymakers to consider legislation that addresses these barriers by decoupling benefits from employment status, developing a thoughtful alternative model as other countries have done, and partnering with business leaders and educators to expand resources for workers to understand their classification status.
Organizations: Sunday Business Locations: America
New York City announced a new law making $18 the minimum wage for delivery workers. "New York City is setting the tone for across America," Adams said during a press conference announcing the new minimum wage. Currently, most apps pay delivery workers, who are contractors and not employees, per order. DoorDash's spokesperson said many of its delivery workers are casual users who are supplementing income at their full- or part-time jobs. Grubhub, for its part, said the pay structure had "good intentions" but would have "serious adverse consequences for delivery workers in New York City."
Persons: Uber, , Eric Adams, Adams, Josh Gold, Gold, DoorDash's, Gloria Dawson Organizations: York City, Service, New York City Department of Consumer, New Locations: York, York City, America, New York City, New York
REUTERS/Toby MelvilleBRUSSELS, June 12 (Reuters) - EU countries on Monday tweaked draft rules aimed at giving workers at online companies such as Uber (UBER.N) and Deliveroo (ROO.L) employee benefits, ahead of negotiations with EU lawmakers who want more comprehensive rules than both EU governments and the European Commission. In their draft version agreed on Monday, EU countries propose that companies will be considered employers if they meet three out of seven criteria. The EU executive said the rules would cover some 4.1 million of the 28 million workers at online platform companies across the 27-country European Union. Uber criticised the proposals from both EU countries and lawmakers. EU countries, EU lawmakers and the Commission will now thrash out the details before the draft becomes legislation.
Persons: Toby Melville BRUSSELS, Uber, Anabel Diaz Calderon, Glovo, Foo Yun Chee, Susan Fenton Organizations: Chopin, REUTERS, European Commission, EU, Union, Thomson Locations: Warsaw, Poland, Europe, EU
Money is a big reason why many people take on side hustles, but there are non-financial reasons why people try side jobs too. "Side hustlers are much more likely to view this extra income as essential, rather than a passion project or a way to get ahead financially." In the April survey, 39% of US adults said they do something "to earn extra income on the side" outside of their primary income source. For example, people may want to make extra money outside of a main job to put toward paying off debt. One full-time worker who tries side hustles told Insider he does his side hustle work during some nights.
Persons: , Bankrate, Ted Rossman, Jennifer Nahrgang, Palmer, Trisha Diamond, hustles, Diamond, Gen, Nahrgang, Julia Pollak, Uber, Clarke Bowman, Bowman Organizations: Service, Management, Entrepreneurship, University of Iowa's Tippie College of Business Locations: Bankrate
Her book, “Dreamers: How Young Indians Are Changing Their World,” was longlisted in 2019 for the PEN America Literary Awards. Unlike China, which leveraged its demographic dividend through large-scale factory employment, India’s economic growth does not rely on young workers manufacturing goods. Catering to a market of 750 million smartphone users, India’s fast-growing gig economy is attracting young workers in great numbers. As incidents of abuse and exploitation pile up, many of India’s gig workers are questioning their career choice. Feeding the social media monsterThere are other ways in which India’s young people are shaping the future of technology.
Persons: , Raju Rai, Rai, , ” Rai, Dhiraj Singh, Mithun Kumar, Kumar, hyperlocal, Jewel Samad, Mohit Yadav, Monu Manesar Organizations: PEN, CNN, Delhi CNN, Facebook, Catering, Bloomberg, Getty, YouTube, Big Tech, Twitter, New York Times Locations: Delhi, India, Thailand, Indian, Varanasi, Bangkok, Myanmar, Uttar Pradesh, Kerala, Southeast Asia, Europe, China, Mumbai, Bihar, Covid, AFP
By the 1700's, tipping in Europe had evolved from masters tipping servants to customers tipping service-industry workers. Seven states passed anti-tipping legislation in the early 1900sBy the early 1900s, early grumblings about tipping had escalated into full-fledged anti-tipping movements. But in 1919, the Iowa Supreme Court ruled that the state's anti-tipping law was unconstitutional, and other states followed by striking down or repealing their own similar legislation. Tipping persists in the US todayDespite originating in Europe, tipping has become deeply ingrained in American culture. Today, while many Americans aren't fans of tipping, and some restaurants have tried doing away with the practice, tipping is unlikely to be banned anywhere in the US anytime soon.
So I quickly found a W-2 job and qualified, then quit the job months later and went back to freelancing. Why mortgage lenders get skittish around 1099 contractorsIf W-2 employees fit neatly inside the box occupied by typical, salaried employees, 1099 contractors present a bit like wild cards. While the former have signed a contract and work regular hours according to their employer's needs and schedule, the latter function as independent contractors (often called gig workers) who work job to job. The boxy conventions don't stop there: W-2 employees are paid via their employer's payroll, participate in employee benefit programs, and have payroll taxes withheld throughout the year. Rather than strike out, I balked and applied for and took a W-2 job just to qualify to buy my ex out of his half of equity in our family home.
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