DIRS.INFO The most relevant business & tech news

A DoorDash delivery person is pictured on the day they hold their IPO in the Manhattan borough of New York City, New York, U.S., December 9, 2020. Doordash shares fell 2% to $111.68 after the report, before recovering some of that loss. However this year, those shares were automatically converted into class A shares, Deliveroo's IPO prospectus shows. Online food delivery companies have looked to pivot away from unprofitable markets. New Tab , opens new tabSave Share XFacebookLinkedinEmailLink Purchase Licensing Rights

Persons: Carlo Allegri, Doordash, Deliveroo's, Will Shu, Shu, Deliveroo, Greg Orlowski, Tony Xu, U.S . Doordash, Uber, Amy, Jo Crowley, Abigail Summerville, Anousha Sakoui, Alexander Smith, Nick Zieminski Organizations: REUTERS, Companies, Deliveroo, Chevron, DST Global, Sunday Times, Financial Times, U.S ., Wolt, United Arab, Thomson Locations: Manhattan, New York City , New York, U.S, Chevron San Francisco, London, Taiwan, Deliveroo, France, United Arab Emirates, Hong Kong

☆ Uber and Lyft riders explain why they do and don't tip their drivers — who only get tips a quarter of the time
▼ + stars: | 2024-06-19 | by ( Noah Sheidlower | Jacob Zinkula | ) www.businessinsider.com time to read: +9 min

Ron, a 76-year-old based in California, always leaves his ride-hailing driver a 20% tip unless they are a "complete jerk," he told BI. AdvertisementShould Uber and Lyft drivers always get tips? Rob Schlegel, a journalist turned real-estate agent in Las Vegas, tries to always tip his Uber or Lyft driver the highest suggested amount for each ride. The reasons people do or don't tip their Uber and Lyft drivers can be complicated. According to Gridwise data, roughly 30% of US Uber drivers drove at least 25 hours a week in the first quarter of 2024.

Persons: —, Valerie, haven't, Rob Schlegel, he's, Uber, Kellie Smith, Smith, it's, Carla Bevins, Bevins, DoorDash, Lillian, Lyft, Caroline, she's, Dee Dee, Carrie, It's, Bryan Organizations: Service, Business, Carnegie Mellon University, Uber, BI, Gridwise Locations: California, Las Vegas, Washington, US, Hampton Roads , Virginia

☆ More than 15,000 Amazon contract drivers file legal claims asking for compensation for overtime and unpaid wages
▼ + stars: | 2024-06-11 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +3 min

New York CNN —More than 15,000 Amazon contract drivers filed arbitration claims against the e-commerce giant on Tuesday, alleging Amazon classified them as independent contractors instead of employees with minimum wage and overtime rights. Amazon Flex, launched in 2015, allows independent contractors to sign up to deliver Amazon packages. Flex drivers provide Amazon Fresh grocery deliveries or same-day deliveries from the company’s warehouse hubs. Since the drivers are classified as independent contractors, these claims ask for compensation for unpaid wages and overtime, and reimbursement for expenses such as mileage and cell phone usage. Tindall told CNN that the workers filed independent arbitration claims instead of a class action lawsuit because drivers have to sign an agreement that forbids class action.

Persons: misclassification, Steven Tindall, Tindall, Joseph Sellers, “, Sellers, we’re, ” Tindall, CNN’s Samantha Delouya Organizations: New, New York CNN, Amazon, Flex, American Arbitration Association, Drivers, CNN Locations: New York, California , Massachusetts, Illinois

☆ I'm an ex-Google recruiter and head of talent at DoorDash. PIPs should stand for 'paid interview period' — if you're put on one, get out fast.
▼ + stars: | 2024-06-06 | by ( Ashley Couto | ) www.businessinsider.com time to read: +5 min

Then, I became the head of recruiting at DoorDash and later the chief people officer at Carta, a pre-IPO equity management company for startups. My first experience with PIPs was at DoorDashDoorDash was the first place I encountered performance improvement plans or PIPs. When I joined as the head of talent in March 2015, I was the company's 50th employee. To be candid, I've never seen somebody survive a PIP. I've never heard of somebody who went on a PIP and became a top performer at that company.

Persons: —, Nolan, I've, DoorDash, weren't, it's Organizations: Service, Nolan Church, Google, Carta, Business Locations: DoorDash, Carta

☆ Starbucks teams up with Grubhub on delivery
▼ + stars: | 2024-06-06 | by ( Danielle Wiener-Bronner | ) edition.cnn.com time to read: +2 min

New York CNN —Starbucks is teaming up with Grubhub as it tries to boost sales after a challenging quarter. By August, Starbucks items should be available on Grubhub throughout the country, the company said. Prior to the Grubhub partnership, customers could already order Starbucks items via DoorDash and Uber Eats. Since the pandemic, more consumers have been getting their cafe and restaurant orders to-go, via delivery or pickup. In addition to broadening access to delivery, Starbucks is taking other steps to try to jumpstart sales, like updating its app, offering new menu items and testing staying open overnight.

Persons: Uber, Laxman Narasimhan, ”, Meg Mathes Organizations: New, New York CNN, Starbucks Locations: New York, Pennsylvania , Colorado, Illinois, U.S

☆ Delivering food on an e-bike or moped is a deadly endeavor in New York City
▼ + stars: | 2024-06-04 | by ( Eliza Relman | Madison Hoff | ) www.businessinsider.com time to read: +9 min

New York City delivery workers who don't use cars have one of the deadliest jobs in the city. There are now more than 65,000 app-based restaurant delivery workers in the city, and about 80% of them use e-bikes and motorbikes. The city report found that 28.7% of e-bike or moped delivery workers experienced injuries that forced them to miss work, lose consciousness, or seek medical care. They're asking for wider protected bike lanes, or even separate lanes for e-bikes and mopeds, and charging facilities for e-bikes. Indeed, "New Yorkers are dependent on app delivery workers to keep them safe and fed during times of crisis," she added.

Persons: —, takeout, Eric Adams, it's, Jose Alvarado, Andrew Lichtenstein, Brad Lander, Uber, DoorDash —, Ligia Guallpa, Guallpa, DoorDash, Guallpa's, Lander Organizations: Service, Business, Department of Consumer and Worker Protection, US Bureau of Labor Statistics, Bureau of Labor Statistics, Bloomberg, Yorkers, New York Times, Department of Transportation, Getty, City, York, Workers Justice Locations: New York City, York, New York, South Bronx, York City, City, Manhattan, Williamsburg , Brooklyn

☆ Your around-the-corner Uber or Lyft ride may pay drivers $3 or less. Some say it's a nightmare.
▼ + stars: | 2024-05-30 | by ( Noah Sheidlower | Jacob Zinkula | ) www.businessinsider.com time to read: +9 min

One screenshot from a Lyft driver based in Arizona showed a $2.62 ride that took 15 minutes and traveled 4.32 miles. For some drivers, these sub-$3 trips are a symbol of their broader frustrations with their pay. AdvertisementCompared to January 2023, sub-$3 trips — excluding tips — have become more common for DoorDash, Grubhub, and Uber Eats drivers and less common for Uber and Lyft drivers, per Gridwise. Otherwise, the pay would likely increase if drivers rejected these rides since drivers would be more likely to accept a higher-paying ride. AdvertisementMoises Diaz, a 41-year-old Uber and Lyft driver in California, started driving part-time in December.

Persons: —, Sergio Avedian, Guy, Avedian, it's, Lyft, they're, Uber, Grubhub, Gridwise, Randy Scott, he's, Scott, There's, he'll, Moises Diaz Organizations: Service, Business, Research, Gridwise, South, BI, Uber Locations: Arizona, Cleveland , Houston, Fort Lauderdale, Orange County, Los Angeles, Florida, California, South Florida

☆ Amazon Prime now includes a Grubhub food-delivery subscription
▼ + stars: | 2024-05-30 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com time to read: +1 min

Amazon is offering Prime members free Grubhub subscriptions in its latest effort to sweeten the perks of the $139-a-year loyalty program. The e-commerce giant previously gave Prime members a yearlong subscription to Grubhub, which includes free delivery on orders over $12. As part of the move, people without Prime can also place Grubhub orders directly through Amazon's website and mobile app. It launched Amazon Restaurants in 2015, allowing Prime members to order meals from local restaurants, which were then delivered by its fleet of drivers. The company shuttered Amazon Restaurants four years later to focus on grocery delivery.

Persons: Uber Organizations: Walmart, Target, U.S ., Amazon Locations: New York, Grubhub

☆ Subway is bringing back the footlong cookie after it disappeared for four months
▼ + stars: | 2024-05-29 | by ( Jordan Valinsky | ) edition.cnn.com time to read: +1 min

New York CNN —Rest easy, America: Subway’s footlong cookie is back. Following a four-month long disappearance, Subway announced Wednesday the “triumphant return” of the oversized chocolate chip cookie, which was pulled from many restaurants less than two weeks after its January debut because of massive demand. “The Footlong Cookie has delighted millions of Americans since their first bites in January, sparking unprecedented demand over the last several months,” Paul Fabre, Subway’s senior vice president of culinary and innovation, said in a press release. Subway could use a boost: Its location count continues to dwindle, closing more than 400 restaurants in the US last year. Subway finished the year with its smallest number of US restaurants (20,133) since 2005.

Persons: Auntie Anne’s, Cookie, ” Paul Fabre, Subway’s, Fabre, “, DoorDash, Uber Organizations: New, New York CNN, Subway Locations: New York, America

☆ Three gig workers explain how they got deactivated on apps from Doordash to Walmart's Spark
▼ + stars: | 2024-05-25 | by ( Alex Bitter | ) www.businessinsider.com time to read: +6 min

That's because apps like DoorDash, Instacart, Uber Eats, and Walmart's Spark frequently deactivate the accounts of their drivers over minor issues — or no obvious issue at all, according to delivery workers who have spoken to Business Insider. Deactivated without doing a single orderOne Ohio delivery worker told BI she signed up for Walmart's Spark delivery service last fall. Advertisement"I was forced to rely on my DoorDash account, which only has bike mode," the second driver said. Then in January, the second driver said, his girlfriend's DoorDash account was reactivated after she tried contacting DoorDash multiple times. But that same month, DoorDash deactivated his own account, citing "suspicious activity."

Persons: —, Uber, DoorDash, hasn't, Instacart Organizations: Service, Business, Walmart Locations: Ohio, California

☆ Many drivers for Uber, Lyft, and DoorDash are earning well below minimum wage, even with tips, a new paper finds
▼ + stars: | 2024-05-21 | by ( Noah Sheidlower | Jacob Zinkula | ) www.businessinsider.com time to read: +9 min

Advertisement"Pay for gig drivers rarely exceeds the employee-equivalent local minimum wage," the authors wrote. While two-thirds of DoorDash drivers and just under half of Uber Eats drivers had their incomes adjusted, just 5% of Uber drivers did. The average Lyft, Uber Eats, and DoorDash driver had hourly earnings of $24, $18, and $14, respectively. Over the past year, several gig drivers have told BI that their gigs are less profitable than they used to be. For example, Uber and Lyft drivers have said the ride-hailing giants are taking a larger cut of rider fares.

Persons: —, Lyft, Uber, aren't, Gridwise Organizations: Service, Seattle metros, UC Berkeley Labor Center, Center for Wage, Dynamics, Business, metros —, UC Berkeley, Big Lake Data, Bank of America, Bank of America Institute Locations: Boston, Chicago, Los Angeles, San Francisco Bay, California, San Francisco, Seattle, New York City, Minnesota, Twin Cities, Massachusetts

☆ A GenX chef says he's weaning off food delivery apps like DoorDash and Uber Eats because of 2 big downsides. Here's what he's doing instead.
▼ + stars: | 2024-05-21 | by ( Kelsey Vlamis | ) www.businessinsider.com time to read: +6 min

When the food-delivery apps like DoorDash, UberEats, and Grubhub came out, he signed up, like many restauranteurs. Food delivery apps have also come under scrutiny for charging customers high fees and underpaying drivers. He said one issue was quality control, adding that the food-delivery apps don't always do enough to vet drivers. AdvertisementMarciante uses Owner.com, a startup that has raised millions in funding to help restaurants ditch the food-delivery apps. The other food-delivery apps did not respond to requests for comments from BI.

Persons: —, Tony Marciante, Grubhub, BI's Alex Bitter, Marciante, There's, he'd, Uber, DoorDash, Tony's Organizations: Service, Business, BI Locations: Bethesda , Maryland, Rockville , Maryland

☆ Why Jay Powell really wants to lower interest rates this September
▼ + stars: | 2024-05-20 | by ( Nicole Goodkind | ) edition.cnn.com time to read: +9 min

It’s interesting to me that the equity market is cheering the idea that the Fed is going to be cutting rates. There tends to be a fine line between cutting rates and extending the economic cycle or cutting rates because the cycle is coming to an end (and the economy is softening). When the Fed is cutting rates, it’s cutting rates because a recession is about to happen, right? That’s why I say there’s a fine line between the Fed cutting to extend the cycle and the Fed cutting because a recession is about to happen. The Fed has been in this precarious space where they’re trying to avoid recession while lowering interest rates.

Persons: Dow, stoking, Bell, Tom Porcelli, Jerome Powell, Jay Powell, they’re, that’s, Donald, Goofy, Eva Rothenberg, Mickey Mouse, Snow White, Captain Hook, ”, Kate Shindle, “, Uber, Lyft, Jamie Long, Read Organizations: CNN Business, Bell, New York CNN — Markets, Federal Reserve, Fed, ’ Equity Association, Equity, National Labor Relations Board, Disneyland, Disney, ’ Equity, Walt Disney Company, Uber, Democratic, Minneapolis City Council Locations: New York, Anaheim , California, Minnesota, Minneapolis

☆ I used bots to work for Instacart. You need one to make the job worthwhile.
▼ + stars: | 2024-05-19 | by ( Alex Bitter | ) www.businessinsider.com time to read: +5 min

Business Insider has verified his identity and his use of two bots designed for gig delivery apps. I found this guy who writes some articles on gig work, and he talked about having access to bots for Instacart. AdvertisementThe biggest reason I purchased it was because you just have to keep refreshing the screen to get orders on Instacart. AdvertisementAn Instacart spokesperson told BI: "This shopper was deactivated from our platform for blatant and abusive violations of our terms of service." Do you work for Instacart, DoorDash, Walmart Spark, or another gig delivery service and have a story idea to share?

Persons: Ted Rosner, That's, Instacart, I've, it's Organizations: Service, Business, Walmart Locations: Washington, DC, Instacart, DoorDash

☆ Minnesota lawmakers strike minimum pay deal for Uber, Lyft drivers
▼ + stars: | 2024-05-19 | by ( Eva Rothenberg | ) edition.cnn.com time to read: +2 min

New York CNN —Minnesota government officials have struck a deal with rideshare companies Uber and Lyft to set minimum wage standards for drivers, lawmakers announced Saturday night. The rule was delayed after Lyft and Uber warned they would leave Minneapolis. State lawmakers have been focused on compromising with the companies before a July 1 deadline. Under the new agreement, the statewide minimum wage rate for rideshare drivers will be $1.28 per mile and $0.31 per minute. “We applaud the tens of thousands of riders & drivers who sent close to 100,000 emails to legislators — your voices were heard.

Persons: Uber, Lyft, Jamie Long, ” Long, ”, Erin Murphy, Josh Gold Organizations: New, New York CNN, Minnesota, Democratic, Minneapolis City Council, Governor Locations: New York, Minnesota, Minneapolis, State

☆ A former Google recruiter shares 4 emails to send hiring managers to avoid getting mistakenly ghosted — and when to move on
▼ + stars: | 2024-05-18 | by ( Alyshia Hull | ) www.businessinsider.com time to read: +6 min

Read previewThis as-told-to essay is based on a conversation with Nolan Church, a 35-year-old former recruiter for Google and Doordash from Salt Lake City. As a former recruiter at Google and the ex-head of talent at DoorDash, I've seen my fair share of candidates get ghosted by jobs they've interviewed for, and I've definitely ghosted candidates, too, but never intentionally. Recruiters forgetWhen candidates interview for a role and think, "I really want this job, but I'm not hearing back," I advise them to email the recruiter. One way to follow up with a recruiter is to send them a thank-you email within 24 hours after the interview. Recruiters are talking to other candidatesIf a candidate gets ghosted early in the hiring process, the recruiter is most likely talking to other candidates.

Persons: —, Nolan, I've, they've, aren't, it's, hasn't, you've, haven't, that's Organizations: Service, Nolan Church, Google, Business, Hey Locations: Salt Lake City

☆ A millennial CEO launched a fully remote tech company. He says hybrid work is the worst of both worlds.
▼ + stars: | 2024-05-18 | by ( Tim Paradis | ) www.businessinsider.com time to read: +6 min

download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. "The point of it was to be silly and to put people in different environments and situations where they could create new networks and pathways to people in the company," Pitt said. 'It's easy to look busy'Another way the company tackles remote work for an employee base spread around the world is to cluster some functions. Rather than dwelling on where workers work, a big focus is on developing trust, Pitt said. AdvertisementAnd, Pitt said, if workers care about the mission, it doesn't matter whether they work in an office or from afar.

Persons: —, Keith Pitt, Pitt, zaniness, hybrid's, Buildkite Pitt, Slack, Buildkite, I'm Organizations: Service, Business, Buildkite, Pitt, IRL, Workers Locations: Buildkite, Perth, Australia

☆ Meme stocks and more: Analyst names 'danger zone' companies to avoid
▼ + stars: | 2024-05-17 | by ( Weizhen Tan | ) www.cnbc.com time to read: +3 min

Meme stocks are in the spotlight this week. These so-called meme stocks, which gained popularity through social media platforms like Reddit and X (formerly known as Twitter), have attracted retail investors looking to make a quick profit. Future of meme stocks One analyst, who has previously been bearish on GameStop and tech stocks, said that while fundamentals for the stock have improved, GameStop is still in the "danger zone." 'Danger zone' stocks Here are some other stocks Trainer says is in his "danger zone" list, which also includes his "zombie stocks." He cited its "continuing deterioration" of its fundamentals, including its "unsustainable" expenses and steady cash burn.

Persons: David, Trainer, DoorDash's, Yun Li Organizations: GameStop, AMC, CNBC Pro, AMC Entertainment Holdings, Tilray

☆ Hackers really, really like trying to take over your food delivery apps
▼ + stars: | 2024-05-14 | by ( Alex Bitter | ) www.businessinsider.com time to read: +4 min

Read previewYour DoorDash or other food delivery apps are a prime target for hackers. One reason: food delivery apps use two-factor authentication — like those codes texted to you before you can log in — less often than other kinds, Sift found. Just 3.5% of log-ins on food delivery apps asked for that kind of verification, making it easier for hackers to get in. Related storiesHackers also target food delivery accounts since many customers only use them periodically — meaning they're less likely to notice if someone takes control. AdvertisementDo you work for DoorDash, Instacart, Uber Eats, or another gig delivery service and have a story idea to share?

Persons: —, Brittany Allen, Allen, fraudsters, Uber Organizations: Service, Business, Facebook, Walmart Locations: cryptocurrency

☆ Jim Cramer checks in on the gig economy
▼ + stars: | 2024-05-13 | by ( Jim Cramer | ) www.cnbc.com time to read: 1 min

In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailJim Cramer checks in on the gig economy'Mad Money' host Jim Cramer takes a closer look at gig economy companies including Uber, Lyft, Instacart, and DoorDash.

Persons: Jim Cramer Organizations: Uber

☆ Cramer's gig economy roundup: Where he stands on Uber, Lyft, DoorDash and Instacart
▼ + stars: | 2024-05-13 | by ( Julie Coleman | ) www.cnbc.com time to read: +2 min

CNBC's Jim Cramer on Monday provided his take on four major stocks in the gig economy sector: Uber , Lyft , DoorDash and Instacart parent Maplebear . "After hearing from all of these companies, what I see is a confusing situation: Uber, DoorDash and Instacart are all lower after earnings, while Lyft managed to gain a bit of ground," he said. Uber: Cramer said Uber's recent quarter yielded solid results, but the ride-share company did report some weakness in bookings. Lyft: Lyft reported a good quarter, and Cramer noted that, unlike competitor Uber, it actually saw higher-than-expected bookings. AmazonUber, Lyft, DoorDash and Maplebear did not immediately respond to a request for comment.

Persons: CNBC's Jim Cramer, Lyft, Uber, Cramer, that's, he's, David Risher, Maplebear

☆ DoorDash deserves the benefit of the doubt as it spend more to grow the business, says Jim Cramer
▼ + stars: | 2024-05-13 | by ( Jim Cramer | ) www.cnbc.com time to read: 1 min

DoorDash deserves the benefit of the doubt as it spend more to grow the business, says Jim Cramer'Mad Money' host Jim Cramer takes a closer look at gig economy companies including Uber, Lyft, Instacart, and DoorDash.

Persons: DoorDash, Jim Cramer Organizations: Uber

☆ Until a few years ago gig companies did not have to care about profitability, says Jim Cramer
▼ + stars: | 2024-05-13 | by ( Jim Cramer | ) www.cnbc.com time to read: 1 min

In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailUntil a few years ago gig companies did not have to care about profitability, says Jim Cramer'Mad Money' host Jim Cramer takes a closer look at gig economy companies including Uber, Lyft, Instacart, and DoorDash.

Persons: Jim Cramer Organizations: Uber

☆ SoftBank seen returning to loss in fourth quarter despite strength in tech stocks
▼ + stars: | 2024-05-12 | by ( ) www.cnbc.com time to read: +2 min

Japanese technology investor SoftBank Group is expected to slip back into the red when it reports earnings on Monday despite technology stocks including Arm Holdings its core asset, performing well over the quarter. Analysts and investors are also eagerly awaiting clues about new growth investments as SoftBank has ample liquidity and can monetize its huge holding in Arm. The initial public offering (IPO) market remained subdued, leaving analysts uncertain of the monetization prospects for SoftBank's portfolio of unlisted tech startups. But while the Arm stake may make possible an investment on this scale, its dominance within SoftBank's portfolio poses a risk should market sentiment turn, hitting SoftBank's value and fundraising capacity. Morningstar analyst Javier Correonero estimates a fair value for Arm of $57 per share, compared to its recent trading range around $100 per share.

Persons: SoftBank, Arm's, DiDi, Shogo Tono, Javier Correonero Organizations: SoftBank, Arm Holdings, Grab Holdings, LSEG, Nomura Securities, Nvidia, Morningstar Locations: Britain, Coupang

☆ Seattle's gig worker wage law is just four months old. Now a proposed overhaul could result in pay cuts.
▼ + stars: | 2024-05-09 | by ( Alex Bitter | ) www.businessinsider.com time to read: +6 min

Read previewSince January, gig delivery workers in Seattle have been reaping the benefits of a local law mandating a certain pay level. Under the proposal, gig workers would be paid an hourly rate of $19.97 for their time spent retrieving and delivering orders. Instead, gig workers would get paid 35 cents per mile — down from the current 74 cents. In emails and calls to action sent to gig workers, DoorDash, Instacart, Uber, and others have claimed that there are fewer orders for gig workers to claim. Seattle City Council President Nelson did not respond to a request for an interview from Business Insider.

Persons: —, Sara Nelson, They're, PayUp, Justin Taylor, Taylor, he'll, Nelson, Dashers, Instacart, Uber, it's Organizations: Service, Business, Seattle City, Washington, PayUp, Seattle's, Uber, Seattle City Council Locations: Seattle, Seattle's

Search resuls for: "DoorDash"

25 mentions found