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Although I'm currently pretty homesick and jet lagged, I'm blessed with "the life-changing magic of working from home." One worker told my colleague Rebecca Knight how remote work transformed her life and how returning to the office has killed company morale. The stunning failure of Google founder Larry Page's flying-car company. In April 2022, company morale plummeted when it axed one of its most promising projects, those former insiders say. The company put together a thorough document to help managers navigate pay-related conversations with employees, and Insider got a look.
Humans are key to responsible AI. Calls to pause AI development centered around the need to make sure we were building responsible AI. But some Big Tech companies laid off responsible AI employees as part of the great cost-cutting sweeping the industry, possibly undermining the greatest tool against unfettered, unchecked AI. Those moves come right as society has come to understand what can happen if AI escapes its guardrails, making AI ethics more important than ever. Here's why humans will help bring responsible AI to fruition.
Why cutting middle management is a bad idea
  + stars: | 2023-04-11 | by ( Emilia David | ) www.businessinsider.com   time to read: +4 min
The push to cut middle managers will backfire on tech. Companies like Amazon, Meta, and Salesforce embarked on cost-cutting efforts that "flattened" org charts by removing middle managers, starting a trend across Silicon Valley. Middle managers, or what Meta CEO Mark Zuckerberg calls "managers managing managers," saw their roles shrink in the past year as tech companies focus on "individual contributors," increasingly requiring managers to do coding work themselves. But losing middle managers could also impact team morale and how employees look at their futures in the company. It comes despite Musk recently signing an open letter calling for an industry-wide halt to any AI training for several months.
Can ChatGPT be a doctor?
  + stars: | 2023-04-10 | by ( Asia Martin | ) www.businessinsider.com   time to read: +4 min
My colleague Emilia David will take over for the rest of this week until Diamond Naga returns from her much-needed vacation. Can ChatGPT be a doctor? One physician said the AI chatbot was "better than many doctors" he's observed when it came to clinical diagnosis. The doctor said the diagnosis didn't differ from what he would have determined. ChatGPT may have passed the exam, but it's still unable to take the Hippocratic oath, where doctors swear to abide by a set of professional ethical standards.
Now, it seems, TikTok wants to clear up some facts that lawmakers may have gotten wrong. TikTok wants to clear up "Myth vs Fact." After the TikTok CEO's 5-hour hearing at Congress last Thursday, the company wants to reassure advertisers that it'll be fine. The document states: "TikTok does not permit any government to influence or change its recommendation model." Advertisers make up a large chunk of TikTok's user base, which the company says is now at 150 million monthly active users in the US.
Major tech companies are taking in-person work pretty seriously. They were early return-to-office tech companies. So their crackdowns give a glimmer of how tech companies issuing similar mandates now will enforce them going forward. Amazon, Oracle, Salesforce, and many other tech companies recently announced the end to remote work. Check out our list of major companies with return-to-office mandates — they could eye policy enforcement soon.
Beth Galetti, the company's HR head, formally responded to a letter that gathered ~30,000 employee signatures. Galetti wrote in her email that Amazon's guiding principle is to "make our customers' lives better and easier every day." My colleague Eugene Kim obtained Galetti's full email and walks us through how Amazon employees feel about the response. In other news:MSCHF's Tax Heaven 3000 dating simulator is supposed to help you prepare your 2022 US federal tax return. Carta offers popular software to help employees manage their equity.
The US is losing tech workers to other countries. And so, many tech workers are opting to move and work there instead of the US. Plus, many of these countries are making their immigration systems easier for tech workers. My teammates Emilia David and Paayal Zaveri break down how the US is on the brink of losing an entire generation of tech workers. And it showed that Boomers and Gen Z both love many of the same cars, including the Toyota RAV4.
Before I go check my remaining stash to make sure it's all real, let's dive into today's tech. Amazon's flawed job posting process. The company had little oversight of the hiring process until last year, Insider learned. Check out this leaked, all-hands message about "single-digit" percentage cuts to AWS)My colleague Eugene Kim breaks down Amazon's flawed hiring process. He shared the red flags he overlooked during the hiring process, including the hiring of a new chief revenue officer.
While I daydream about getting my culinary education partially comped too, let's dive into today's tech. Googlers tell CEO Sundar Pichai: "Don't be evil." But more than 1,400 Googlers asked their CEO to continue the spirit of the adage by handling layoffs better. They cited Ukraine as an example and urged Pichai to offer extra support for workers who hold work visas. Today, Vice Media is scrambling for a buyer, and its future will likely be determined in the coming months.
Deel employees told Insider how the startup exploded. In just three years, the HR services startup grew from under 30 employees to over 2,000. My colleague Rob Price talked with more than 30 current/former Deel employees about its astronomical rise. Get a front row seat to Deel's grow-at-all-costs approach — intense, even for Silicon Valley. Loyalty, loyalty, loyalty: Why people are sticking with Silicon Valley Bank.
They told my colleague Jordan Pandy that Charlotte seemed affordable and diverse on paper. The photo was shown at a company-wide meeting to highlight how "fun" working at $2 billion ad-tech startup Rokt was, an Insider investigation reveals. He said blackface isn't a big deal in Australia, where the company was founded and where the photo was taken. But more than 30 current and former employees told my colleagues Jack Newsham and Madeline Stone that they had a different experience. Come behind the scenes of Rokt with us, where Insider reports that booze and blurred lines flow rampantly.
She turned into a hologram to see what the future of work might look like. When dealing with a difficult manager, it's important to identify what they hold true or what speaks to their values. That coworker who's brilliant — but a horrible person — better watch out. Employees will find out within the next 30 days whether they need to return to the office, per a leaked email. A leaked email shows Amazon has been working behind the scenes on AI.
This Amazon worker similarly enjoys office life. The company is currently also lagging in the AI space (thanks to the buzzy AI chatbot ChatGPT). Now, the company is going all in on AI instead. Check out his experiences with the AI tools here. It remains the only Big Tech company to avoid widespread layoffs.
The unintended consequences of remote work
  + stars: | 2023-03-14 | by ( Paayal Zaveri | ) www.businessinsider.com   time to read: +5 min
While remote work offers flexibility, it often comes at the cost of maintaining a work-life balance. Remote work has also made it possible to hire anyone anywhere, which CEOs and hiring managers are starting to realize. Tech companies are offshoring jobs, due to America's broken immigration system, and remote work is making it easier. American tech companies are offshoring jobs, but it isn't all because of remote work. He says remote work led to all of this in the first place.
Ditching autism care for software
  + stars: | 2023-03-11 | by ( Hallam Bullock | ) www.businessinsider.com   time to read: +4 min
He raised $200 million to transform autism care. Now, he's ditching patients to sell healthcare software. Yury Yakubchyk, the cofounder and CEO of Elemy, raised more than $200 million to provide better autism therapy for kids. Instead of delivering care itself, instead of delivering care itself, the company wants to sell software to clinicians running their own businesses. It's all fake work," Rabois said.
At the time of the email, Musk was battling a cave rescue diver who was suing him for defamation. Before grabbing some ice cream — I'll probably get cookies and cream — let's dive into today's tech. The tech world was thrown into chaos as Silicon Valley lost faith in its go-to bank, SVB Financial. If startups are worried the bank can't give them all their money back, then they might pull their accounts. Investors are sinking millions into startups like MARZ and Runway to bring AI tech to film and TV.
At the time of the email, Musk was battling a cave rescue diver who was suing him for defamation. Before grabbing some ice cream — I'll probably get cookies and cream — let's dive into today's tech. The tech world was thrown into chaos as Silicon Valley lost faith in its go-to bank, SVB Financial. If startups are worried the bank can't give them all their money back, then they might pull their accounts. Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.
"PayPal Mafia" member says Google and Meta "do fake work." The companies over-hired thousands of employees to fulfill a "vanity metric," said investor Keith Rabois. He's part of the infamous PayPal cohort (pictured above — he's number nine) that went on to play influential roles at other major tech companies. Rabois estimates that Facebook parent company Meta and Google each have thousands of employees who don't do much. He even suspects that Google intentionally overhired engineers to prevent them from working at other companies.
I'm digging deep to feel the inner Elon that Salesforce CEO Marc Benioff apparently experiences. In an exclusive interview with my colleagues Ashley Stewart and Ellen Thomas, Benioff said executives are all currently asking themselves: "Do they need to unleash their own Elon within them?" Leaked audio reveals Google Cloud CEO giving a fiery speech on AI. During an internal town hall, Thomas Kurian slammed people for saying Google is late to the AI competition. Media companies are eyeing a big payout from Big Tech for using their content this way.
I'm Diamond Naga Siu, and I'm not just talking about the Selena/Hailey 'mean girls' saga — I'm fascinated by the Salesforce spectacle. CEO Marc Benioff recently oversaw the departure of two leading candidates to inherit the Salesforce throne. Now, under their careful watch, Benioff needs to guide the company through a cost-cutting period — something he's never done before. This is quite the turn, considering he was still emphasizing Ohana after laying off 10% of the company in January. CEO Marc Benioff announced on Wednesday that the company is starting a "new day."
He chatted with a woman who was locked out of her Apple account minutes after her iPhone was stolen. CEO Mark Zuckerberg is structurally changing Facebook to mimic Instagram. The restructuring — which will likely include layoffs, as Insider reported — is part of Zuck's planned "year of efficiency." 8. iPhone users could soon send iMessages through PCs. These are the best MagSafe battery packs for iPhone users.
Plus, it's even more gross, since this generation obsession appears to be a capitalism-fueled strategy to get our money. They stuck with Elon Musk along a bumpy ride: "production hell," multiple federal investigations, and other catastrophes. Meanwhile, the company keeps losing its edge elsewhere. Nora breaks down how Musk keeps Elon-ing, while Tesla keeps getting beat down. It's part of the multi-day Mobile World Congress — the largest mobile telecommunications event in the world — in Barcelona, Spain.
Since it's a tough time in the tech industry right now, I hope this resonates with some of you, too. Thomas Maxwell/InsiderGooglers are begrudgingly testing their company's ChatGPT competitor. CEO Sundar Pichai asked every employee to spend multiple hours testing Google's new chatbot Bard. They were tasked with improving Bard by asking it questions and flagging bad answers, in addition to their normal responsibilities. Some made memes from the conversations they've had with Bard, continuing a trend of internally mocking the chatbot.
Do you know any marketing/ad execs who are figuring out how to use generative AI? But experts told my teammate Paayal Zaveri that Meta needs to entirely reinvent its advertising model to escape Apple. Microsoft's new ChatGPT-powered Bing loves to pick fights and sling insults — and people are sharing their wild, wild, wild experiences with the chatbot. Generative AI like ChatGPT can do these side-hustles for you. Freelancers are relying on generative AI to increase their productivity and take on more projects.
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