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Starbucks says it's rolling out a fix to prevent customers from ordering drinks to the wrong pickup location. AdvertisementAdvertisementStarbucks says it's fixing a common customer frustration: ordering drinks to the wrong pickup location. "So we recently improved the ability for people to select a store and significantly reduce the orders that are sent to the wrong store." Ordering a drink to the wrong pickup location isn't just inconvenient for customers. These mistakenly placed orders are "our most frequent refund requests," Niccol said.
Persons: aren't, , Brady Brewer, Brian Niccol, Chipotle, Niccol Organizations: Starbucks, Service Locations: Chipotle
Starbucks on Thursday presented the latest stage in its plan to drive growth for the company, which involves accelerating its global footprint and saving $3 billion in costs over the next three years. The company said it plans to expand to 35,000 locations outside of North America by 2030. In total, the coffee giant aims to reach 55,000 locations globally by 2030, up from its current count of more than 38,000. Starbucks also announced a $3 billion cost-savings plan. The announcement comes after more than 350 Starbucks locations have unionized under Workers United, according to National Labor Relations Board data.
Persons: Michael Conway Organizations: Starbucks, Workers United, National Labor Relations Board, NLRB Locations: North America
While executive stock sales — such as Dimon's planned transactions next year — are not universally red flags, they can get complicated. Insider stock sales Executive stock trades are usually disclosed through SEC filings known as Form 4 documents and accessible through the regulator's EDGAR database — the electronic data gathering, analysis, and retrieval system. Rule 10b5-1 trading plans came into the fold just over two decades ago to reconcile these two discordant facts. Adopting Rule 10b5-1 trading plans gives public-company executives a way to protect against allegations of illegal insider trading in the future. Compared with a tiny stock sale executed through a predetermined plan, executive stock buys generally send a much stronger signal: The executive wants to make money, too.
Persons: Jamie Dimon, Dimon, Jim Cramer, Jim, Eliezer Fich, Dimon's, EDGAR, Chester Spatt, Spatt, , Susan Li, Drexel's, Wharton, Drexel's Fich, Fich, I'm, Nancy Quan's, Quan, Marc Benioff, Carnegie Mellon's Spatt, Benioff, Howard Schultz, Schultz's, Schultz, Carnegie Mellon's, Nikesh Arora, Arora, Charles Scharf, Wells, Sehwa Kim, Kim, Foot, Mary Dillon, Locker, Dillon, Foot Locker, Jim Cramer's, Al Drago Organizations: JPMorgan Chase, JPMorgan, Dow Jones Industrial, Wall, Dimon, Pfizer, Capitol, Drexel University, Club, Securities, Exchange Commission, SEC, Carnegie Mellon's Tepper School of Business, CNBC, Stanford University, University of Pennsylvania's Wharton School, Stanford, Cola, Salesforce, Carnegie, Starbucks, Palo Alto Networks, Alto Networks, Broadcom, Federal Reserve, Washington Service, Columbia Business School, JPMorgan Chase &, Bloomberg, Getty Locations: U.S, Coke, Salesforce, FL
Some Uber and Lyft drivers have complained about poor customer tipping recently. We asked drivers and etiquette experts how much Americans should be tipping for Uber and Lyft rides . AdvertisementAdvertisementRegardless of whether you're tired of tipping or trying to save money, four etiquette experts and drivers told Insider that it shouldn't stop you from tipping your Uber and Lyft driver. "As long as we're not guaranteed a living wage, I think the ethical thing is to tip drivers." AdvertisementAdvertisementJeff Hoenig, a 63-year-old part-time Uber driver in South Carolina, told Insider that roughly half of his customers left a tip last year.
Persons: Uber, , it's, Lyft, Thomas Farley, Mister Manners, Gabe Ets, Jeff Hoenig Jeff Hoenig Nick Leighton, Farley, Jeff Hoenig, Hoenig Organizations: Service, Ets Locations: New York, Oakland , California, South Carolina
Company bosses have vowed never to hire members of a university's student groups that condemned Israel. The fallout from the Israel-Hamas war has spilled into workplaces everywhere, as top leaders of prominent companies weigh in with their views while workers complain their voices are not being heard. Starbucks filed a lawsuit to stop Starbucks Workers United from using its name and a similar logo. Workers United, the parent union of Starbucks Workers United, responded with its own lawsuit saying Starbucks defamed the union by implying it supports terrorism. Starbucks Workers United tweeted a longer message on Friday denouncing Israel’s “occupation” and “threats of genocide Palestinians face” while also condemning antisemitism and Islamophobia.
Persons: Israel, J.P Morgan Chase, Goldman Sachs, Albert Bourla, Pfizer, ” Bourla, Paddy Cosgrave, , David Marcus, Cosgrave, Jonathan Neman, Winston, Strawn, Isra, Abuhasna, Israel’s, Angela Berg, Perelaks, Berg, Julie Sweet, David, Allison Grinberg, Funes, didn't, , Grinberg, Dee, Ann Durbin Organizations: Starbucks, Company, Hamas, U.S, Google, Pfizer, Summit, Siemens, Intel, Harvard, New York University, Student Bar Association, Islamic Relations, Palestinian, Starbucks Workers, . Workers United, Starbucks Workers United, Accenture, Associated Press, Liberty Mutual, Israel . Liberty Mutual Locations: Israel, Gaza, Chicago, Palestinian American, U.S, Palestine, Boston, Funes
Teens love Starbucks for these 4 reasons
  + stars: | 2023-10-12 | by ( Grace Dean | ) www.businessinsider.com   time to read: +4 min
American teens have an enduring love for Starbucks. The coffee chain has consistently ranked high in a semiannual survey of teens' favorite brands. It offers four things that teens love: a place to hang, cold coffee, customization, and mobile ordering. "Starbucks gaining slightly among upper income and all teens points to its grasp on teen consumer trends." Starbucks is notably more popular among wealthy teens, of which 16% ranked it as their favorite, but 12% of average-income teens also told Piper Sandler it was their preferred restaurant chain.
Persons: , Piper Sandler, Brian Mullan, it's, Brady Brewer, Brewer Organizations: Starbucks, Service
The security cameras were there, at least in part, to make the workers feel insecure about holding on to their jobs, Taylor writes. "We can see the degree to which unnecessary suffering is widespread even among those who appear to be 'winning' according to the logic of the capitalist game," Taylor writes. Astra Taylor: I think there is existential insecurity. by author Astra Taylor Courtesy: Astra TaylorAN: How would being more honest about our own vulnerabilities help? Working with the Debt Collective, I see how lucky we were that we didn't have to take on a lot of medical debt.
Persons: Astra Taylor, Taylor, Massey, Margaret Atwood, Noam Chomsky, Annie Nova, I've Organizations: Astra, Astra Taylor's, Brooklyn café, Finance, Social Security, Security, Canadian Broadcasting Corp Locations: American
[1/3] Atomo Coffee's 'beanless coffee', which uses superfoods and upcycled ingredients to mimic the molecular structure of coffee, is seen in this handout picture obtained by Reuters on September 29, 2023. "Coffee is causing deforestation at a pretty alarming rate - almost up to ten (New York) Central Parks a day," said Atomo's CEO and co-founder Andy Kleitsch ahead of the firm's beanless coffee launch at the New York Coffee Festival on Friday. Atomo says its initial "proof-of-concept" cold brew beanless coffee caused 93% fewer carbon emissions and used 94% less water than regular coffee. The firm expects to see similar figures for its new hot beanless coffee which is also made using mostly upcycled ingredients like date pips, which tend to be discarded in the commercial production process. However, Atomo says it is in talks with most of the world's major coffee firms about how it might scale up and supply them.
Persons: Andy Kleitsch, Atomo, Maytaal, Mark Potter Organizations: Reuters, Atomo, REUTERS, Acquire, baristas, Central Parks, New York Coffee, Time Magazine, Thomson Locations: Seattle, New York, Central
We are buying 50 shares of Starbucks (SBUX), at roughly $90 apiece. Following Tuesday's trade, Jim Cramer's Charitable Trust will own 800 shares of SBUX, increasing its weighting in the portfolio to 2.62% from 2.46%. That's why we're adding to our position in Starbucks . One name we're warming to is Advanced Micro Devices (AMD), which we're adding to the Club's Bullpen . As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade.
Persons: Jim Cramer's, it's, we've, Nvidia, Goldman, Lisa Su, Su, Jim Cramer, Jim Organizations: Starbucks, SBUX, System, Devices, Broadcom, AMD, Goldman Sachs Communacopia Technology, CNBC Locations: Starbucks, China
Starbucks CEO Seeks to Improve Service—for Baristas
  + stars: | 2023-09-27 | by ( Heather Haddon | ) www.wsj.com   time to read: 1 min
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Persons: Dow Jones
This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com. https://www.wsj.com/business/hospitality/starbucks-ceo-seeks-to-improve-servicefor-baristas-a4a0bf77
Persons: Dow Jones
Biden’s History-Making Walk on the Picket Line
  + stars: | 2023-09-26 | by ( Susan Milligan | Sept. | At P.M. | ) www.usnews.com   time to read: +6 min
Biden's presence at the event was historic and extraordinary: Both the White House and labor union experts said that a sitting president has never walked a picket line in support of striking workers. Presidents typically try to mediate when management and labor union disputes threaten to disrupt the economy. President Ronald Reagan in 1981 fired more than 11,000 striking air traffic controllers, delivering a major blow to the labor union movement. Trump also promised auto workers in Lordstown, Ohio, in 2017 that their plant would not close, so “don’t move. Biden's backing of electric vehicles has some auto union members worried they will lose their jobs in gasoline-powered auto plants, and Trump has exploited that concern to his advantage.
Persons: Joe Biden, Biden, you’ve, Ronald Reagan, It's, Erin Hatton, Donald Trump, Trump, Sean Fain, Ford, they're, Erik Loomis, Loomis, Hatton, Hattan Organizations: United Auto Workers, Ford, Big Three, White House, UAW, Motor Co, General Motors, Chrysler, University of Buffalo, Michigan, Trump, Anderson Economic Group, Gallup, Hollywood, Writers Guild of America, University of Rhode Locations: Michigan, Wayne County, Lordstown , Ohio, Michigan’s Macomb County, California, University of Rhode Island, Las Vegas
"I've built some trusted relationships, and got some really good advice from people," Batchelor said. "You need to use the formal and informal process to get feedback and advice on how to build your career." I think it's important to always make people feel good about telling the truth." AdvertisementAdvertisementAnother key acquisition: Wild Turkey. Wild Turkey is "so rooted in tradition as a very high-quality whiskey" but "as a brand, it didn't have very premium connotations."
Persons: Mel Batchelor, She's, Melanie Batchelor isn't, Batchelor, I've, Marnier, Mel Batchelor Campari Batchelor, I'm, Campari's baristas Organizations: Campari, Service Locations: Campari Americas, Wall, Silicon, Turkey, Aperol, Italy, Europe, Australia, Wild Turkey
Starbucks' wait times have increased with higher demand for complicated cold drinks. The company is rolling out its new "Siren System" to overhaul and streamline drink-making. Last year the company announced its new "Siren System," a set of procedures and equipment to overhaul and streamline the drink-making process. But the cold drinks on the menu also tend to be more complicated and take longer to make. Only 40% of stores are expected to have the Siren System in three years time, Bloomberg recently reported.
Persons: John Culver, baristas, Washington barista, you'll Organizations: Starbucks, Service, Siren, Bloomberg, , Washington Locations: Wall, Silicon, Grande, California, Boston
Some Starbucks baristas say the company's dome lids are difficult to attach to cups. The dome lids are also getting heat from Starbucks customers. "This is our plea to Starbucks to make the tall dome lids differently because they don't work," she says. A Starbucks spokesperson told Insider, "Dome lids are used for any cold beverage that is topped with whipped cream." AdvertisementAdvertisement"When the TikTok community cancels us because we have dome lids instead of flats."
Persons: it's, Laxman Narasimhan, They've, I've, TikTok, Juice Organizations: Starbucks, Service Locations: Wall, Silicon, Ohio, Virginia
The meeting, notably, took place on the sidelines of the United Nations General Assembly rather than the White House, where Biden will host Ukraine President Volodymyr Zelensky later this week. I’ve sort of made that clear,” Biden told reporters in March. Biden also set to meet Brazil’s PresidentBiden is also set to hold a bilateral meeting with Brazilian President Lula da Silva, with whom he’ll also participate in a labor-focused event. In the meeting with Lula, the two leaders will announce an international partnership for workers’ rights, a senior administration official told CNN. And while the partnership is beginning as a bilateral partnership, officials left the door open for additional countries signing on.
Persons: Joe Biden, Benjamin Netanyahu, Biden, ” Biden, there’s, Netanyahu, , Volodymyr Zelensky, Israel, I’m, , Lula da Silva, he’ll, Lula, Per, Jair Bolsonaro, Ram Organizations: CNN, Israeli, United Nations, Assembly, , Biden, Brazil’s, White, United Auto Workers, General Motors, Ford, Chrysler, Dodge, Starbucks, UN Locations: New York, Iran, Israel, Saudi Arabia, Washington, ” Israel’s, DC, Brasilia, Ukraine
REUTERS/Lucas Jackson/File Photo Acquire Licensing RightsCompanies Starbucks Corp FollowNEW YORK, Sept 18 (Reuters) - Starbucks (SBUX.O) was ordered by a federal judge on Monday to face a lawsuit claiming that several of its Refresher fruit beverages lacked a key ingredient: fruit. Consumers complained that Starbucks' Mango Dragonfruit, Mango Dragonfruit Lemonade, Pineapple Passionfruit, Pineapple Passionfruit Lemonade, Strawberry Açai and Strawberry Açai Lemonade Refreshers contained none of the advertised mango, passion fruit or açai. The judge dismissed a fraud claim, finding no proof Starbucks intended to defraud consumers, and an unjust enrichment claim. Starbucks in a statement called the allegations in the lawsuit "inaccurate and without merit," and said it looked forward to defending itself. The case is Kominis et al v Starbucks Corp, U.S. District Court, Southern District of New York, No.
Persons: Lucas Jackson, John Cronan, Joan Kominis, Jason McAllister, Cronan, Robert Abiri, Jonathan Stempel, Aurora Ellis, Richard Chang, William Maclean Organizations: REUTERS, Companies Starbucks Corp, District, Starbucks, Consumers, Honey Citrus, Starbucks Corp, Court, Southern District of, Thomson Locations: Brooklyn, New York, U.S, Manhattan, Astoria , New York, Fairfield , California, Seattle, Southern District, Southern District of New York
New York CNN —The United Auto Workers strike isn’t happening in a vacuum. From Hollywood writers to nurses, factory workers, and Starbucks baristas, thousands of workers have gone on strike in recent months to demand higher pay and improved benefits and working conditions. Members of the United Auto Workers union line up to enter a membership meeting in advance of the September 14 expiration of their union contract with Stellantis, Ford, and General Motors on September 10, 2023, Detroit, Michigan. Workers gained power during the pandemic as Covid-19 cast a spotlight on essential workers’ sacrifices and the vast disparities among America’s workforce. A striking SAG-AFTRA member pickets with other SAG-AFTRA members and striking WGA (Writers Guild of America) workers outside Warner Bros.
Persons: Paul Frangipane, , Joseph McCartin, Jim West, , ” McCartin, Mario Tama, ” Gallup, Ronald Reagan, Reagan, Dennis Caruso, EPI, Michael M, Shawn Fain, Fain Organizations: New, New York CNN, United Auto Workers, Starbucks, Teamsters, UPS, Labor, Bloomberg, Getty, Georgetown University, Economic, Institute, Ford, General Motors, Stellantis, ZUMA Press Wire Workers, Workers, SAG, WGA, Guild of America, Warner Bros, Gallup, Union, International Brotherhood of Teamsters, Air, NY, , Companies, Cornell University Institute of Labor Relations, Sinai, UAW Locations: New York, Brooklyn, Detroit , Michigan, Burbank , California, United States
Just as noteworthy as what they're carrying is what they are not: the disposable Starbucks cup, an icon in a world where the word is overused. ASU implemented a "borrow and return" plan that has users dump reusable cups in a bin outside the store. AP Photo/Ross D. FranklinNow, in an era where concern for sustainability can be good business, the Starbucks disposable cup may be on its way to extinction thanks to an unlikely force: Starbucks itself. Currently, ASU students can bring their own reusable cups or are given a reusable cup to wash and return. Since the reintroduction of reusable cups in some stores in July 2021 — reusable cups were not used during much of the COVID-19 pandemic — only 1.2% of worldwide sales in fiscal year 2022 came from reusables.
Persons: — Bethany Patton, Patton, Ross D, Franklin, that's, Michael Kobori, Lindsey Wasson, Erin Simon, Simon, Jon Solorzano, Solorzano, Irene Linayao, Aria, Tyler Eglen, Jane Tsilas, Walker, Kyle Walker, Franklin Valencia Villanueva, it's Organizations: Starbucks, Service, ASU, AP, Arizona State University ., Wildlife Fund, Arizona State, Starbucks —, Franklin Locations: TEMPE, Ariz, United States, Los Angeles, Europe, Germany, San Francisco, San Diego, Seattle, Arizona, reusables, Villanueva
Just as noteworthy as what they're carrying is what they are not: the disposable Starbucks cup, an icon in a world where the word is overused. Political Cartoons View All 1160 ImagesNow, in an era where concern for sustainability can be good business, the Starbucks disposable cup may be on its way to extinction thanks to an unlikely force: Starbucks itself. At the store where Patton gets her coffee, Starbucks already doesn't serve any in disposable paper or plastic cups. That pushes the limits of what can be done with recycled paper material that holds hot liquids. Since the reintroduction of reusable cups in some stores in July 2021 — reusable cups were not used during much of the COVID-19 pandemic — only 1.2% of worldwide sales in fiscal year 2022 came from reusables.
Persons: — Bethany Patton, Patton, , that's, Michael Kobori, It’s, Erin Simon, Simon, Jon Solorzano, ” Solorzano, “ I’ll, Irene Linayao, Aria, Tyler Eglen, Jane Tsilas, Kyle Walker, Valencia Villanueva, it's, , Peter Prengaman, Manuel Valdes Organizations: Arizona State University ., Starbucks, Wildlife Fund, Arizona State, Starbucks —, AS, Valencia, Associated Press, AP Locations: TEMPE, Ariz, United States, Los Angeles, Europe, Germany, San Francisco, San Diego, Seattle, Arizona, reusables
Former Starbucks CEO Howard Schultz testifies before the Senate Health, Education, Labor, and Pensions Committee in the Dirksen Senate Office Building on Capitol Hill on March 29, 2023 in Washington, DC. Former Starbucks CEO Howard Schultz is stepping down from the coffee chain's board, the company said Wednesday. Schultz previously stepped down from Starbucks' board in June 2018 to prepare for a potential presidential run, before deciding against a bid. Zhang also previously held roles at News Corp China, CNBC China, Bain and General Electric. She is the third woman on Starbucks' nine-person board, which includes chair Mellody Hobson and Land O'Lakes CEO Beth Ford.
Persons: Howard Schultz, Schultz, Laxman Narasimhan, Kevin Johnson, Wei Zhang, Zhang, Alibaba, Bain, Ralph Lauren's, Mellody Hobson, Beth Ford Organizations: Starbucks, Health, Education, Labor, Washington , DC, CNBC, Alibaba Pictures, News Corp China, General, Land Locations: Dirksen, Washington ,, China, U.S, CNBC China
Starbucks removed both fresh and frozen bananas from its US menus in May 2022. Other chains have been streamlining their menus by removing complicated items. Starbucks has stopped selling bananas, removing both fresh and frozen bananas from its US menus in May 2022, a spokesperson for the coffee giant told Insider. Some Reddit users who say they worked at Starbucks stores said the bananas would sell poorly, go "gross," and attract fruit flies. A few said that their stores made the move to discontinue bananas before Starbucks management decided to stop sales nationally.
Persons: McDonald's, Chipotle, al, marinade Organizations: Starbucks, Service, Subway Locations: Wall, Silicon
"It's just going to ask you a few questions," you're told. "I just feel like the tablet is staring into my soul," he says. "And I feel so bad because there's a line of people behind me, and I'm like, f---, I don't do this." The thinking here is that over-the-counter workers earn a wage, and therefore rely less on tips than servers or delivery people. And on top of that, you're being asked, every time you turn around, 'How much would you like to tip?'"
Persons: It's, Saad Kabir, Kabir, Elaine Swann, Bella Biagio, Biagio, , Thomas Farley, Manners, Farley, We've, Shannon Tanski Cornelius Organizations: New, CNBC, Swann School of Locations: scone, New York City, Seattle, Duluth , Minnesota
As Starbucks celebrates the 20th anniversary of its pumpkin spice latte, the coffee chain is adding a third pumpkin drink to its fall menu. Starting Thursday, the iced pumpkin cream chai latte joins the company's existing pumpkin lineup, which also includes the pumpkin cream cold brew, returning for its fifth year. The seasonal menu addition comes as Starbucks customers increasingly choose cold drinks over hot options, no matter the temperature outside. Starbucks' more upscale Reserve locations, which also serve alcohol, will serve special pumpkin spice drinks for the first time, too. The Reserve fall menu includes a pumpkin spice espresso martini, playing off the espresso martini craze, and a pumpkin spice whiskey barrel-aged iced latte.
Persons: latte, Erin Stan Organizations: Starbucks Locations: TikTok
Analysts at Goldman Sachs released a note to clients late Monday, looking at what they called "The (AI) trade after the trade." Marvell Technology (MRVL), a former Club stock and current Bullpen stock, is also included. But, in addition to surveying the AI landscape, the Goldman note aims to answer the question: What is the trade after the trade? The common theme here is enhanced worker productivity; AI leading to revenue growth and lower labor costs, an obvious benefit to the bottom line. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade.
Persons: you've, Goldman Sachs, Salesforce's Einstein, Goldman, Russell, , Consumer Staples, Jim Cramer's, Jim Cramer, Jim Organizations: Goldman, Nvidia, Marvell Technology, Club, Microsoft, Russell, Costco, Consumer, CNBC, Istock, Getty
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