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"The definition of a habit is the impulse to do a behavior with little or no conscious thought," Eyal says. "Most of the things that people want to turn into a habit will never be a habit." Approximately 45% of our daily behaviors are habits, like where we eat meals each day or how we get ready for bed. "If a behavior is effortful, it can't be a habit by its very definition," Eyal says. Expect changes to be hardInstead of aiming for habits, he says people should focus more on building routines, since, by definition, routines acknowledge the difficulty of changing patterns.
Here are some of the best success tips that top CEOs shared this year. And magic to be found in the service of others.”Claire Babineaux-Fontenot, Feeding America CEO Claire Babineaux-Fontenot, the CEO of Feeding America, knows the importance of giving back. Beth Ford, Land O'Lakes CEO Land O'Lakes CEO Beth Ford is no stranger to success. “Often, we think, ‘Nobody is going to see the good job I’ve done,’ or we’re scared to ask for help. Yet, if you do ask someone for help, or ask for what you want, people will reach out and give it to you.”
In Lahey's eyes, the worst thing about New Year's resolutions isn't the fact that we "fail" to fulfill them. "It's like people drink the Kool-Aid, [and think] 'If I really intend to make this goal happen, and I can't, I'm a loser. "I think it's just a profound loss of human energy." "But the thing that really got her attention was [when] she said 'I consistently say 'yes' to the one-off [meetings]," Lahey added, which was contributing to Brown's sense that meetings were a waste of time. Unlearning our assumptionsLahey says that when she walks people through their own "Immunity to Change" roadmap, the final column is "almost always" unrelated to the column one, much like Brown's.
Dell TechnologiesJen Felch, Chief Digital Officer and CIO"Going into 2023, I'm focused on cultivating a habit of asking better questions. In 2023, I'm resolving to tackle my own executive burnout, and to be more authentic about it. In 2023, I'm committing to meditating 10 minutes per day, five days a week. Ultimately, entrepreneurial employees have the passion to make the 'new' happen, powering through hurdles, and inspiring real innovation around them." NextdoorSarah Friar, CEO"In 2023 there are several important habits that I will cultivate to help me and the Nextdoor team succeed.
Long before the pandemic, Nicholas Bloom, a Stanford economics professor, was already studying the most effective work-from-home policies. So, armed with decades worth of research and thousands of pandemic-era interviews, what's the one prediction Bloom says it would've been "horrifying" to get wrong about 2022? With a year's hindsight and additional research, Bloom says this prediction has largely borne out, noting that it felt particularly easy to predict by the end of 2021. In it, he advocated for employee choice with regards to what days of the week they'd work in the office. "There's this famous saying that people overestimate technology in the short run, and underestimate it in the long run," Bloom adds.
But Wharton psychologist Adam Grant says high achievers actually display a different trait: the ability to follow. "I see a lot of students who want to lead and they don't know how to follow," Grant said. Grant isn't the first to notice how difficult it can be for self-proclaimed leaders to develop a following. Meanwhile, the recruits who saw themselves as followers were often seen by their peers as leaders. But there's a problem, Grant said: Despite an abundance of leadership research, there's no reliable playbook for learning to effectively develop following skills.
You never get a second chance to make a first impression — but it's probably not the end of the world. That's according to psychology research from Harvard University, the University of Pennsylvania and leadership coaching company BetterUp, which found that many adults routinely underestimated how much others liked them in small group settings and while working in teams. The impacts are far-flung, Boothby says: If you think you're well-liked around the office, you're more likely to give honest feedback about teammates' work, helping your team communicate more effectively and perform better. The analysis, published last year, built on prior research from 2018 — which showed a persistent gap between how much people thought their conversation partners liked them versus how much they were actually liked. Luckily, you can translate that knowledge into highly successful relationships at work.
Just ask organizational psychologist Adam Grant and leadership researcher Brené Brown. "I grew up thinking I was completely uncreative," Grant said. "All of a sudden, it was 'conform, conform, conform,' which aligns with the research we see on shame and creativity in kids happening ... in middle school. For middle school girls especially, the so-called "confidence drop" can be precipitous: Research shows girls' confidence levels drop by 30 percent between the ages of 8 and 14. Brown and Grant got out of their respective creativity ruts by using the same tactic, they said: looking for patterns around them.
In 2021, Google's cofounders, Larry Page and Sergey Brin, collectively gave away nearly half a billion dollars from their philanthropic foundations. 2 moguls, 2 different approaches to charitiesBrin's personal foundation, the Sergey Brin Family Foundation, disbursed roughly $250 million in both 2020 and 2021. The Sergey Brin Family Foundation lists three key officers. Brin's and Page's philanthropic donations, while extensive, represent a fraction of their net worths. Brin donates directly to the Sergey Brin Family Foundation, while Page's contributions to the Carl Victor Page Memorial Foundation are routed through a limited-liability company named Florida LLC.
Even before their retirement from Google, Page and Brin relied heavily on their respective family offices to bring order to their worlds. The Bay Area headquarters of Koop, Larry Page's family office, is nondescript and gives little indication of the billionaire's empire. Insider; Marianne Ayala/Insider Show less Bayshore Global Management, Sergey Brin's family office, is based in Palo Alto and has a bit more of a public face. Insider; Marianne Ayala/Insider Show lessThe difference in styles holds true for Brin's family office, Bayshore Global Management. The CEO of Page's family office is Wayne Osborne, a former elder in the Presbyterian Church who attended Princeton Theological Seminary.
So, how'd Burl turn the TSA's Instagram into a must-follow account, with "Tonight Show" cameos and more than a million followers to date? Recently retired from government work, Burl outlined the tiny sticky-note trick that helped her master a totally new skill — and that anyone can adopt when starting a new position. But she had no professional social media experience, and as a middle-aged woman, felt out of depth in a field known for its youthfulness. "That was the beginning of my social media career. Sign up now: Get smarter about your money and career with our weekly newsletterWhat do you think of Make It content?
That's according to Sprinkles co-founder Candace Nelson, whose leap from investment banking to pastry making helped drive the early 2000s cupcake boom — all thanks to an unconventional source of inspiration from Oprah Winfrey and Martha Stewart. Nelson spent hours moping on the couch — which is where the idea for Sprinkles started forming. "The funniest thing happened as I was sitting on the couch, watching hours and hours of 'The Oprah Winfrey Show' and 'The Martha Stewart Show,'" she said. Nelson had a near-out-of-body experience watching Winfrey wax poetic about the desserts while filming the show, she added. "I can understand how someone like Oprah Winfrey can, and does, have such a positive power over people she's never even met," Nelson said.
If you're a people-pleaser, you know how hard it can be to win arguments while keeping everyone happy. That makes Bo Seo's status as a two-time world-champion debater for Australia and Harvard University all the more impressive. But when you're too focused on pleasing others, you start neglecting your own feelings and point of view, Seo said. If so, your people-pleasing traits could be burying your own point of view — which is when you might want to make a change. That's an especially useful reframing for people-pleasers: You're simply articulating your own point of view, not disagreeing with someone else.
If you're a folk music aficionado, you might be familiar with this line: "Speaking strictly for me, we both could have died then and there." And according to bestselling author Susan Cain, it holds the key to making difficult conversations a lot easier. Sinek backed her up: "Can you imagine if every opinion that someone expressed, political or otherwise, started with 'Speaking strictly for me?' That simple phrase does several key things at once, by Cain and Sinek's estimation — all of which can help when navigating difficult conversations. "Their shoulders relax as soon as they hear that phrase," Cain said.
As the founder of Selective Search, a matchmaking service that uses Fortune 500 executive recruitment techniques for personal matchmaking, Adler works to guide professionals toward relationships that last. Her work places her firmly at the intersection of business and pleasure — and building strong, lasting relationships is a cornerstone of success in any workplace. It's the same thing at work," Adler says. The benefits of thriving relationships at work extend far beyond a personal climb up the corporate ladder. But hierarchies can breed toxicity, Adler says — just as clichés about who has power in personal relationships can be disastrous, too.
In a recent episode of the C-Suite Intelligence podcast, the pair discussed the paradox presented by these "uniquely unqualified" employees. They're always in demand: A 2010 Harvard Business Review survey found that 98% of companies studied purposefully identified high-potential employees. High-potential employees may climb the ranks quickly, only to then find themselves in a new role with little to no experience for it. There's a delicate art to promoting high-potential employees early enough to keep them engaged, but late enough for them to build up enough experience to actually handle their new responsibilities. Here's how you can avoid falling into what Hamilton and Griffin termed "the ultimate high-potential trap."
Not exactly the kind of place you'd expect a food cart hot dog to make a cameo. He dashed outside to a nearby cart to buy a hot dog, convinced a chef accustomed to preparing four-star meals to serve it and delivered a $2 hot dog with Michelin-level garnishes to a table of unsuspecting tourists. "No one had ever reacted to anything I served them better than they reacted to that hot dog," Guidara said. To that end, he offered three pieces of advice for incorporating unreasonable hospitality into your own life or business. In other words, a bottle of champagne would have been nice, but nothing could match the exact hot dog those guests craved.
The boss who insists everything is fine while employees grumble and think the exact opposite. According to leadership expert Megan Reitz, whose research focuses on the way people interact in the workplace, there's one major cause behind the discord, what she calls the "optimism bubble." Simply put, an optimism bubble refers to the tendency of leaders to overestimate how comfortable their employees feel raising concerns at work, as Reitz explained in a September TED Talk. One of the central components of the optimism bubble is a phenomenon Reitz dubs "advantage blindness." Reitz has a straightforward, four-point playbook for helping employers better respond to their workers' concerns around simmering social issues.
Dorie Clark, a leadership expert and former presidential campaign spokesperson, says lots of people are just looking at busyness the wrong way. When asked why they feel so overworked, most people cite external causes, like those incessant emails or constant Zoom calls. In a May TED Talk, Clark argued those are merely manifestations of busyness — not necessarily the root causes. Avoiding uncertaintyHuman brains are notoriously averse to ambiguity, and many of us use busywork as a way to avoid uncertainty, Clark said. And so we become busy ... so that we don't even have to ask the question," Clark said.
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