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☆ Gen Z job seekers are rattling older managers by asking about work-life balance in the first interview
  + stars: | 2023-03-29 | by ( Alexandra York | Josée Rose | ) www.businessinsider.com   time to read: +8 min
Many Gen Z job seekers are asking about work-life balance during interviews. There wasn't a big focus on work-life balance when many of today's managers started working more than a decade ago. Gen Zers need to know the industry before asking about work-life balanceSome industries invite questions of work-life balance, according to Gen Zers and hiring managers who spoke with Insider. "If you were to directly ask, 'Can you describe the work-life balance for analysts at your firm?' Mary Cooney, the founder of the professional-development platform Generation IQ, said it's time to move on from this stigma of work-life balance.
☆ Layoffs destroy workers' trust, but there are ways employers can reduce the damage, a PwC survey shows
  + stars: | 2023-03-28 | by ( Josée Rose | Tim Paradis | ) www.businessinsider.com   time to read: +4 min
A PwC survey identified steps employers can take to help restore trust amid layoffs. "Trust is built in hard times, not easy times," Wes Bricker, a vice chair and US trust solutions coleader at PwC, told Insider. Bank runs and waves of job cuts across industries, including tech, have left some leaders and rank-and-file workers feeling uneasy. Yet the gaps in trust revealed by the survey indicate that there's more work for business leaders to do. The recent challenges in some industries mean business leaders need to be straight with their employees, Bricker said, even when it's difficult.
☆ Corporate leaders should be more honest with workers when job cuts are about performance, rather than the economy, a Harvard professor says
  + stars: | 2023-03-23 | by ( Josée Rose | Tim Paradis | ) www.businessinsider.com   time to read: +5 min
Layoffs shouldn't be used as a way to cut low-performing workers, Harvard's Sandra Sucher said. That's because layoffs are often the result of a slumping economy or missteps by management. But sometimes, leaders who are eager to sweep away lackluster workers can be tempted to clean house under the guise of layoffs. That's a bad idea, according to Sandra Sucher, a professor of management practice at Harvard Business School who's studied layoffs. Even broad job cuts that purport to target only the lowest-ranked workers can harm a company, Sucher said.
☆ Do not underestimate how important humans are, even as we automate, the chief technology officer of SAP says
  + stars: | 2023-03-10 | by ( Josée Rose | ) www.businessinsider.com   time to read: +9 min
Automation, generative artificial intelligence like ChatGPT and Bard, and machine learning are pushing business leaders like never before. They deployed this app, built on SAP Business Technology Platform, and said it saves 400,000 hours per year. Maybe it's a bike company: You're interested more in road bikes or fun bikes. You talked about providing and embedding AI and machine learning and giving customers ways to solve problems in a scalable, ethical way. When machine learning arrived, first that automates a lot of capabilities, but now you have completely new jobs.
☆ PwC isn't panicked about this 'economic pessimism' — in fact, one exec thinks it's an opportunity
  + stars: | 2023-02-12 | by ( Tim Paradis | Josée Rose | ) www.businessinsider.com   time to read: +5 min
"No management team gets paid to languish," Bricker told Insider. For some top execs, the need to look further ahead is an existential one: Nearly 40% of surveyed CEOs told PwC that they didn't think their organization would be economically viable in a decade without transforming. That's because efforts around diversity could help a company's workforce perform better, and sustainability investments can help companies boost revenue and shave costs. "The strategies that I see business leaders really starting to focus on is not viewing sustainability as a luxury good, but as an essential element of business," Bricker said. The idea of sparing workers where possible aligns with what CEOs told PwC in the survey, which gathered responses from some 4,440 business heads in October and November.
☆ Businesses, not governments, will need to lead the transition to clean energy, executives say
  + stars: | 2023-01-27 | by ( Josée Rose | ) www.businessinsider.com   time to read: +6 min
The transition to clean energy isn't a choice, executives told Insider. Sign up for our newsletter to get the latest on the culture & business of sustainability — delivered weekly to your inbox. Motsinger said the move to sustainable business practices, infrastructure, supply chains, and products couldn't wait for the government to mandate such moves. Fitzgerald added that it's key to develop trust among all sides so that businesses could roll out new technology. Once we have safe, reliable, and affordable options in those areas, Fitzgerald said attention might turn to areas considered harder to decarbonize — processes like steelmaking, cement production, and construction.
☆ A CEO's apology is a make-or-break moment. Here's how to do it right.
  + stars: | 2023-01-04 | by ( Josée Rose | ) www.businessinsider.com   time to read: +4 min
When a CEO or company messes up and trust is broken, the apology must be done right. Trust is the everyday currency of business, PwC's Wes Bricker says. CEOs must be aware that the way they apologize is just as important as the words "I'm sorry." In recent years, a corporation's or CEO's apology has taken on greater significance because customers and employees are often quick to demand that leaders take ownership and show transparency around their actions. Sucher said CEOs were receptive to a framework on how to apologize because "everyone messes up at times."
☆ Trust is the currency that CEOs need to be using to build their businesses, PwC exec says
  + stars: | 2023-01-03 | by ( Josée Rose | ) www.businessinsider.com   time to read: +4 min
Leaders can't expect to inspire transformation and change without trust, a PwC exec says. CEOs and leaders should be using trust daily to build teams and business strategies, as well as to connect with clients, Bricker said. In PwC's survey, 87% of business executives said they thought consumers had a high level of trust in their business, but only 30% of consumers said they did. Leaders can't expect to inspire transformation and change without it. "Trust comes first, and it's what gives us all as business leaders the right to solve important problems," he said.
☆ Leading through change is one of the hardest challenges for CEOs — and one they must get right, PwC US Chair Tim Ryan says
  + stars: | 2022-12-12 | by ( Josée Rose | Tim Paradis | ) www.businessinsider.com   time to read: +4 min
PwC's US chair, Tim Ryan, said leading through change was the toughest challenge for CEOs. Ryan said the "war for talent isn't going away" and urged leaders to focus on the future. "What every company is trying to do is to get their people to do things differently," Ryan told Insider. Did all the things work the way they're supposed to?" Several companies have brought back CEOs to lead through turmoil because there's a "desperate need to reframe management," Ryan said.
☆ How the Warehouse Boom Changed the Way America Looks, Lives, and Works
  + stars: | 2022-10-19 | by ( ) www.businessinsider.com   time to read: +1 min
As the US emerged from the Great Recession, cheap real estate and the rise of e-commerce collided to create a warehousing boom. Now warehouse boomtowns shoot up in places like California's Inland Empire, Pennsylvania's Lehigh County, and Columbus, Ohio, and the number of warehouse workers has nearly tripled in a decade. Here, Insider explores how the rise of warehouses and warehouse work has changed the US and its citizens as we became a Warehouse Nation. A surge in warehouse workUsing data and on-the-ground reporting, Insider looked at the opportunities and hidden costs of the rise of warehouse work. Read more from 'Warehouse Nation'A look from Insider at how the warehouse boom has reshaped America.
☆ PwC believes hybrid work is doable: 'One size doesn't fit all'
  + stars: | 2022-08-17 | by ( Josée Rose | Tim Paradis | ) www.businessinsider.com   time to read: +3 min
Accounting and consulting firm PwC supports employees who request a hybrid-work model. Bricker said "one size doesn't fit all," and PwC is big enough to think differently. "It doesn't work for an apprenticeship program. It doesn't work for spontaneous stuff." AdvertisementAdvertisement"One size doesn't fit all, one size probably doesn't even fit many," he said, and while the company would prefer that staff goes to the office two or three days a week, "that doesn't work for everyone."
Persons: Wes Bricker, Bricker, Jamie Dimon, Dimon, Malcolm Gladwell, Gladwell Organizations: Service, PricewaterhouseCoopers, Yahoo Finance, JPMorgan Locations: Wall, Silicon, Canadian
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