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Read previewSome Amazon employees took to an internal Slack channel to blast the company after it announced plans to require corporate employees to work in the office five days a week. One staffer was so upset they issued a plea to Business Insider, which has covered Amazon's RTO crackdown extensively. Other Amazon workers weighed in, too, on a company Slack channel dedicated to RTO-related topics. Amazon's RTO policy was already strict, but Jassy just doubled down hard on the company's in-office approach. "Can I negotiate my manager to PIP me," one employee wrote in reference to Amazon's famously ruthless performance improvement plan.
Persons: , Andy Jassy's, Slack, It's, Jassy, Amazon's, Andy Jassy, Jeff Bezos's, Bezos, Ashley Stewart Organizations: Service, Business, Google, Amazon
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewAn internal Amazon document explains how the company plans to meet its new goal to have fewer managers. AdvertisementAs we have grown our teams quickly and substantially, we have understandably added a lot of managers. AdvertisementOver the coming months, senior leaders across Amazon will be examining their organizations for opportunities to advance an even more customer-centric team structure that fosters agility and empowers frontline decision making. Related storiesWe expect it will be the opposite — any changes resulting from this should increase managers' and leaders' visibility to their teams' work.
Persons: , Andy Jassy, We've, we've, It's, orgs Organizations: Service, Amazon, Monday, Business
Amazon is instructing corporate staffers to spend five days a week in the office, CEO Andy Jassy wrote in a memo on Monday. The decision marks a significant shift from Amazon's earlier return-to-work stance, which required corporate workers to be in the office at least three days a week. Amazon's headcount totaled 1.53 million employees in the second quarter, representing growth of just 5% from a year earlier. If anything, the last 15 months we've been back in the office at least three days a week has strengthened our conviction about the benefits. Before the pandemic, not everybody was in the office five days a week, every week.
Persons: Andy Jassy, they've, Jassy, didn't, Amazon's headcount, it's, we're, I've, we've, It's, Andy Organizations: Amazon, Healthcare, U.S, Puget Sound Locations: NYC, Arlington, Europe
Read previewAn internal Amazon document details the company's new policy requiring corporate employees to work out of the office five days a week. AdvertisementThe internal "Frequently Asked Questions" document shared with employees describes how the new RTO policy will work. It has ended a policy that gave employees the option to work up to four weeks per year fully remote. Amazon provides a variety of commuter benefits and services to give employees flexibility for their commute to the office. AdvertisementWe will continue to work with employees with disabilities to identify the workplace accommodations/adjustments they need.
Persons: , Andy Jassy, We've, Amazonians, you've, that's, I'm Organizations: Service, Monday, Business, Amazon, Puget Sound, Global Real, Design, Employees, IT Services Locations: U.S, Arlington, Europe, Americas
The rule further tightens the requirement from last year that workers be on-site at least three days a week. "If anything, the last 15 months we've been back in the office at least three days a week has strengthened our conviction about the benefits," Jassy said. And Meta's Mark Zuckerberg helped kick off the org-chart flattening trend when he criticized "managers managing managers" at the start of his "year of efficiency" in 2023. If anything, the last 15 months we've been back in the office at least three days a week has strengthened our conviction about the benefits. Before the pandemic, not everybody was in the office five days a week, every week.
Persons: Jassy, we've, Jassy's, Mark Zuckerberg, Dominick, we're, I've, it's, It's, Andy Organizations: Walmart, Bloomberg, Business, Healthcare, U.S, Puget Sound Locations: NYC, Arlington, Europe
Faster delivery is prompting more and more people to turn to Amazon to buy paper towels and other everyday items. The growing prevalence of one- and same-day delivery has made Amazon a much more convenient to place to shop for everyday essentials. "If people buy everyday essentials on Amazon, they're more likely to buy other products too," said Jeff Marks, the Club's director of portfolio analysis. This added convenience in ordering everyday essentials from Amazon comes at a challenging time for physical retailers known for selling those same products. The company likes "to be in the consideration set for consumers" in the everyday essentials since it helps drive market share gains, Olsavsky said.
Persons: , it's, Jeff Marks, Andy Jassy, Jassy, Gil Luria, Davidson, We've, Jim Cramer, Amazon's, Brian Olsavsky, Olsavsky, Wells, Ken Gawrelski, Gawrelski, Morgan Stanley, we're, Davidson's Luria, Luria, Jim, Jim Cramer's, Angus Mordant Organizations: Walgreens, CVS, Aid, D.A, Amazon, CNBC, Bloomberg, Getty Locations: Target, North America, New York
It's been a topsy-turvy stock market since the Club's August Monthly Meeting. These were two of our top performers since the August Monthly Meeting. The stock closed nearly 5% higher on the eve of the September Monthly Meeting. The S & P 500's health care sector is up 2.2% since the August Monthly Meeting, slightly outperforming the broad index's 1.8% rise in that timeframe. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust's portfolio.
Persons: It's, We've, Eli Lilly, Estee Lauder, Jerome Powell, it's, DA Davidson, Goldman Sachs, Goldman, Andy Jassy's, TJX, Jensen Huang, Abbott, Jim Cramer's, Jim Cramer, Jim, Brendan Mcdermid Organizations: Dow Jones Industrial, Nasdaq, Investor, Federal, Procter, Gamble, Dover, Abbott Laboratories, TJX, Amazon, Micro Devices, Jackson, Bank of America, Telsey Advisory Group, JPMorgan, Oracle, Devices, AMD, Nvidia, Jim Cramer's Charitable, CNBC, Traders, New York Stock Exchange Locations: seesaw, Wednesday's, U.S
CNBC's Jim Cramer on Thursday listed the CEOs he trusts even when the market doesn't, primarily naming executives from top tech companies. Cramer said investors shouldn't doubt solid companies every time a negative data point surfaces. Cramer said he's giving Amazon 's Andy Jassy, Broadcom 's Hock Tan and Nvidia 's Jensen Huang "the benefit of the doubt." Tech stocks can be hampered by investors who don't completely understand the companies' operations or trajectories, according to Cramer. "In tech, the complexity is such that Wall Street often reaches conclusions that have little to do with reality."
Persons: CNBC's Jim Cramer, Cramer, he's, Andy Jassy, Hock Tan, Jensen Huang Organizations: Dow Jones Industrial, Nasdaq, Broadcom, Nvidia, Amazon Locations: Tan
In this article AMZN Follow your favorite stocks CREATE FREE ACCOUNTWorkers stock shelves at an Amazon Fresh grocery store in Seattle, Washington, US, on Thursday, May 2, 2024. As part of the Fresh store redesign, Amazon created a more colorful layout and added Krispy Kreme donut and coffee stalls. "We like the early results a lot," Jassy said on the company's first-quarter earnings call in April, referring to the revamped Fresh stores. Amazon declined to comment on the status of the Fresh stores that remain unopened. "You walk into the Amazon Fresh store in Roseville and it feels like you're in a stainless steel wine cellar," Thill said.
Persons: David Ryder, Joe Knowles, Bensalem, it's, Andy Jassy's, Jassy, CNBC it's, It's, Ted Weill, AlbaneseCormier, Weill, they've, Brent Thill, Thill Organizations: Amazon, Bloomberg, Getty, CNBC, Foods, Walmart, Jefferies, Anadolu, Mart, Shoppers, Aldi, Rancho Mirage Locations: Seattle , Washington, US, Philadelphia, Bensalem , Pennsylvania, California , Illinois, Maryland , New Jersey, Virginia, Illinois, California, Amazon's, U.S, Woodland, Los Angeles, San Mateo , California, United States, Pennsylvania , New Jersey , New York , Florida, Washington, Florida, Mirage , California, Palm Springs, Italian, Sacramento, Roseville, Amazon
Amazon Q, a big new AI product, faces issues such as high costs and lack of features. Neighorn told BI that Amazon had clear pricing for Amazon Q and that customers could use the AWS Pricing Calculator to calculate Amazon Q charges. "Amazon Q only launched in April, and we continue to add new features based on customer feedback," Neighorn said. "Amazon Q has a rapidly growing customer base that is using Q for a variety of use cases." AdvertisementFor now, Amazon CEO Andy Jassy may be the biggest salesperson for Amazon Q.
Persons: , Q, It's, Slack, Q's, AWS's, Microsoft's Copilot, Patrick Neighorn, Neighorn, Matt Garman, Garman, Andy Jassy, Jassy Organizations: Amazon, Service, Web Services, Business, Microsoft, Google, ChatGPT, BI, Microsoft's Exchange, Bayer, Smartsheet, National Australia Bank, AWS, Q, LinkedIn Locations: North
Economists like to say the cure for high prices is high prices. In other words, consumers eventually start to hold back on spending when they are faced with increasing costs. On Monday, the New York Federal Reserve reported that consumers' three-year inflation outlook hit a record low. Many economists credit the Federal Reserve's decision to raise interest rates starting in the spring of 2022 with helping to curb the upswing. It is that last factor that the Federal Reserve is keenly focused on.
Persons: , Andrew Jassy, Wells Fargo, Mark Hamrick, Organizations: of Labor Statistics, Federal Reserve's, New York Federal Reserve, Federal, Fed, BLS, Gallup, Federal Reserve Locations: U.S, York
The big storyFor saleGetty Images; Jenny Chang-Rodriguez/BIOne of Tesla's biggest assets is its willingness to try new things, but its unique approach to sales is also what's giving it headaches. AdvertisementA key issue is Tesla's inability to evolve its sales tactics as the EV market rapidly changes . Business Insider's Grace Kay spoke to more than a dozen current and former employees in Tesla's sales division about how the company has tried to kick-start its sales unit . Not unlike its cars, Tesla's sales approach is innovative compared to the rest of the automotive industry. It's a great strategy when the cars sell themselves — which Teslas did for a while — since you don't need to maintain a traditional sales structure.
Persons: , Jenny Chang, Rodriguez, It's, Elon Musk, Insider's Grace Kay, There's, Teslas, Justin Sullivan, Fintechs, chatbots, Rebecca Zisser, Goldman Sachs, James Knightley, Andy Jassy, Mike Blake, Chelsea Jia Feng, Venu, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, Annie Smith, Amanda Yen Organizations: Service, Business, EV, Tech, Citadel, ING Economics, Big Pharma, Pfizer, Novo Nordisk, Department of Labor, Chevron, ExxonMobil Locations: New York, London
Amazon shares plunged as much as 12% on Friday, a day after the company reported mixed second-quarter results and gave a forecast for the third quarter that fell short of Wall Street's expectations. Revenue in the second quarter rose 10% from a year earlier to $147.98 billion, falling just short of $148.56 billion projected by LSEG. For the third quarter, which runs through September, Amazon said it expects revenue of $154 billion to $158.5 billion. The midpoint of the range, $156.25 billion, fell short of consensus estimates of $158.24 billion, according to LSEG. Amazon Web Services revenue reached $26.3 billion during the quarter, topping consensus estimates of $26 billion.
Persons: Andy Jassy, Amazon, Brian Olsavsky, Olsavsky, Donald Trump, JP Morgan, Morgan Organizations: Amazon.Com Inc, Amazon, JP, Web Services, BMO Capital Markets Locations: Seattle , Washington , U.S
AdvertisementBig tech companies are forecast to spend $1 trillion on data centers, real estate, chips and other gear to build AI models, tools and products. AdvertisementSome big tech companies have already whittled away a large chunk of their cash reserves chasing this AI trend. For more than a year, the assumption has been that generative AI will stoke a massive wave of new demand. What if that demand turns out to be weaker than expected? A major piece of evidence he shared was about demand for Microsoft's 365 Copilot service.
Persons: , Ashley Stewart, I've, Ashley, Keith Weiss, Morgan Stanley, Weiss, Andy Jassy, Sundar Pichai, Satya Nadella, BI's Ashley Stewart, Nadella Organizations: Service, Business, pharma, Big, Microsoft, stoke, Amazon, Google, CIO
Read previewAI is burning a big hole in the pockets of Big Tech. Leaders at Meta and Alphabet have conceded that they might be funneling too much money into AI out of fear of falling behind in the arms race. AdvertisementGartner's research shows that generative AI requires executives to have a higher tolerance for indirect gains on their investments in the future over immediate returns. AdvertisementBut Big Tech executives believe that generative AI will bring about some of the biggest technological changes the world has seen in the past century — so it's worth the risk. Amazon CEO Andy Jassy said in a letter to shareholders earlier this year that generative AI "may be the largest technology transformation since the cloud" and maybe even "since the internet."
Persons: , Mark Zuckerberg, Zuckerberg, Sundar Pichai, Rita Sallam, Elliott, Andy Jassy, Brian Olsavsky, Dan Ives Organizations: Service, Big Tech, Meta, Business, Nasdaq, Gartner, Analytics, Eliott Management, Financial Times, Big, Wedbush Securities
Critically, sales of Amazon’s cloud computing services continued to gain steam, growing 19 percent to $26.3 billion. Amazon Web Services has also become more profitable, with an operating margin of 35.5 percent, up from 24.2 percent a year earlier. It spent $16 billion on capital expenditures, including new data centers, expensive computer chips and warehouses to fulfill orders. While Amazon has become more profitable, it is having a harder time spending that cash. As a result, the company’s cash has grown to record levels, with $71.7 billion on its balance sheet at the end of the quarter.
Persons: “ We’re, Andy Jassy Organizations: Amazon, Services, Big Tech, Regulators Locations: A.W.S
Amazon said Thursday that revenue in its cloud division increased 19% in the second quarter, beating analysts' estimates. The company reported revenue for Amazon Web Services of $26.28 billion. While AWS continues to lead the cloud infrastructure market, Microsoft Azure and Google Cloud have been gaining momentum, due in part to early deployments of AI models. On Tuesday, Microsoft said revenue from Azure and other cloud services jumped 29% in the quarter, and last week Google said its cloud revenue, including cloud infrastructure and Workspace productivity subscriptions, also rose 29%. Companies have started consuming cloud services to deploy generative AI models that power technologies such as OpenAI's ChatGPT chatbot.
Persons: StreetAccount, Matt Garman, Adam Selipsky, Andy Jassy, Garman Organizations: Amazon, Amazon Web Services, Google, Microsoft, Oracle, Companies
Amazon is set to report second-quarter earnings after the bell on Thursday. Amazon is rounding out what's been a mixed earnings season for leading tech companies. Microsoft 's beat on the top and bottom lines was overshadowed by lower-than-expected Azure cloud revenue. Amazon, which leads the cloud infrastructure market, is expected to report growth of 17.6%, according to StreetAccount. During the quarter, Amazon secured a highly sought after position as the third rights partner in the NBA's new 11-year TV deal.
Persons: LSEG, what's, Andy Jassy, Amazon Organizations: Web, Google, YouTube, Microsoft, Meta, BofA Securities, AWS, Amazon, Revenue, Loop Capital, Nasdaq
Amazon is pointing to an unusually busy news cycle as one of the drivers behind its weak revenue forecast. For the third quarter, which runs through September, Amazon said it expects revenue of $154 billion to $158.5 billion. The disappointing guidance, coupled with a revenue miss for the second quarter, sent Amazon shares sliding more than 7% in extended trading. Disclosure: CNBC parent NBCUniversal owns NBC Sports and NBC Olympics. NBC Olympics is the U.S. broadcast rights holder to all Summer and Winter Games through 2032.
Persons: Andy Jassy, Brian Olsavsky, Olsavsky, Donald Trump, Amazon, didn't, Jassy, Wayfair, Josh Silverman, It's Organizations: Amazon.Com Inc, Paris Olympics, U.S, Republican National Convention, Amazon, CNBC, Paris, NBCUniversal, NBC Sports, NBC Olympics, NBC, Games Locations: Seattle , Washington , U.S, Pennsylvania, U.S
Sometimes, what separates successful people from everyone else isn't what they say — it's what they don't say. Other sayings, like "keep me in the loop" or "just checking in," can unintentionally come across as passive-aggressive, Slack executive Jaime DeLanghe told CNBC Make It in 2022. In particular, the best employees typically steer clear from these three phrases and sayings, according to CEOs, psychologists and linguistics experts:'It is what it is'There's one phrase bosses and colleagues don't want to hear when they're facing a problem at work: "It is what it is." Using it, however, can appear highly passive to other people and tarnish their trust in you, McWhorter said. That means there's one sentence that can frustrate such CEOs: This is how we've always done it.
Persons: Duolingo, Slack, Jaime DeLanghe, John McWhorter, Bill Gates, You've, McWhorter, Cortney S, Warren, it's, Jason Buechel, Buechel, Jamie Dimon, Andy Jassy Organizations: LinkedIn, CNBC, Columbia University, Amazon, JPMorgan Chase
With AWS humming and management identifying more ways to lower its cost to serve, Amazon's profitability story is still intact. Olsavsky said the profitability of North America stores improved quarter over quarter, driven by further improvements in its cost to serve. The company expects net sales of $154 billion to $158.5 billion, an increase of 8% to 11% year over year. The high end of guidance captures the consensus of $158.2 billion, but it's a miss on the analysts' consensus of $156.25 billion. Management expects operating income of $11.5 billion to $15 billion, which at a midpoint of $13.25 billion misses the consensus of $15.34 billion.
Persons: hasn't, Andy Jassy, Jassy, There's, Brian Olsavsky, Olsavsky, it's, Jim Cramer's, Jim Cramer, Jim, Michael Kappeler Organizations: Revenue, LSEG, Walmart, Target, Microsoft, Web Services, AWS, North, Amazon, Management, CNBC, Getty Locations: North America, Manhattan
Read previewAmazon's One Medical team has discussed building a new large language model called "DoctorAI" to automate routine healthcare tasks, according to an internal planning document obtained by Business Insider. In one section, the One Medical team discusses their most disruptive ideas, and this is where the new AI tool was proposed. Big foundation models are often used as a starting point to develop more focused, specialized AI models and tools. "We do not use our customers' protected health information to train our current health AI models, and to imply we do would be incorrect." It also hoped to handle 87,000 customer service contacts in 2024 through "additional self-service content and the AI healthcare assistant service," the document stated.
Persons: , Andy Jassy, Rohit Prasad, Sunita Mishra Organizations: Service, Business, Amazon Pharmacy, Olympus, Microsoft, Google, Amazon, Amazon Web Services
Read previewLate last year, Amazon projected its healthcare businesses to lose more than $1 billion for 2024, according to an internal planning document obtained by Business Insider. Although the company doesn't breakout financials on the healthcare business, investors will be looking for signs of success when it reports results on Thursday. That was mostly thanks to Amazon Pharmacy, which was projected to generate $1.81 billion in 2024 sales, a 45% surge. Amazon healthcare is slowing investments in smaller initiatives by delaying hiring for certain projects and reducing contractor spend, it added. It's upgrading the signup process, such as insurance card capture technology, and simplifying the linking between One Medical and Amazon Pharmacy accounts.
Persons: , Andy Jassy, Brand, Neil Lindsay, It's Organizations: Service, Business, Amazon, Pharmacy, Amazon Health Services, Tech, Amazon Pharmacy, Health Services, Health, Amazon Clinic, Google
Earning the trust of your boss and the rest of your colleagues is a key foundation of building a successful career. That's why Jeff Bezos wrote that good leaders "earn trust" as part of Amazon's famous list of 16 leadership principles. Despite sounding relatively simple, it's a guideline that people often get "wrong," according to Amazon CEO Andy Jassy, who replaced Bezos in that role in 2020. That's not what we mean," Jassy said in a video posted online by Amazon earlier this month. "If you want to earn trust: If you say you've got something, deliver it.
Persons: That's, Jeff Bezos, Andy Jassy, Jassy, you've, it's Organizations: Amazon
The topic of Temu and Shein's growth will hover over tech earnings this week, as Amazon reports second-quarter results alongside Meta, eBay and Etsy. watch nowIn Amazon's report on Thursday, the company is expected to show revenue growth of about 11% to $148.6 billion, according to LSEG. That's where Temu and Shein come into play, as merchants now have new ways to get products to American consumers. Amazon has continued to highlight its delivery prowess and its focus on speed in the face of growing competition from Temu and Shein. However, while it's long touted itself as the "lowest-priced U.S. retailer," Amazon has shown that it's well aware of Temu and Shein's increasing popularity.
Persons: Stefani Reynolds, David Zapolsky, Zapolsky, it's, Shein, Andy Jassy, Jassy, It's, Angus Mordant, Temu, Meta, Susan Li, Jamie Iannone, Etsy, Amazon, Amazon's Zapolsky Organizations: Apple, CNBC, Afp, Getty, eBay, Meta, Etsy, Tech, YouTube, Microsoft, Intel, Qualcomm, Google, PDD Holdings, Amazon, European Union, Bloomberg, Barclays, Finance, EBay, Bank of America, Walmart Locations: U.S, China, Temu, New York, Asia, Pacific, San Francisco, Singapore
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