Though he repeated Amazon's famous motto to "be customer focused, competitor aware," Carrigan said Spotify's move into Audible's core market creates a completely different dynamic.
"A year ago we didn't have a subscription based, fully included competitor that has hundreds of millions of customers," Carrigan said.
"A bit unprecedented"During the meeting, Carrigan claimed Audible hasn't had major price increases even while significantly boosting the value of its offerings.
That puts Audible in a good position to go after both light listeners and hardcore audiobook customers, he said.
"We also discussed how we are customer obsessed and competitor aware, reinforcing that Audible remains well-positioned for future growth and continued innovation."
Persons:
Bob Carrigan, Carrigan
Organizations:
Business, Spotify, Audible's