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Digital health, once the darling of the healthcare industry, is having a tough go of it. After a pandemic-fueled surge when health services and offerings utilizing tech were prioritized, digital health has come back down to earth. The similarities between digital health and fintech are striking. For both fintechs and digital health, this year has served as a reminder that they're only partly tech companies. Click here for predictions from 16 bankers and dealmakers on the future of digital health.
The digital-health sector in 2020 and 2021 was the hottest part of healthcare. We spoke with top bankers and dealmakers to understand what comes next as the market cools. The pace of digital-health deals has generally slowed since the highs of 2021. Founders can thank rising interest rates, a punishing stock market for digital-health companies, and a minor banking crisis to name just a few reasons for that. Here are the healthcare industry's go-to investment bankers, in alphabetical order, and their predictions for which trends may push digital-health deals forward after a funding slump.
98point6 has stopped providing virtual care and is focusing on licensing its care delivery platform. When 98point6 raised $20 million in September, it had no plans to sell its virtual care business, according to CEO Jay Burrell. Running the virtual care business took a lot more cash, though, and the digital health market was still tumbling. In March, 98point6 sold its virtual care business to Transcarent for $100 million. The fresh capital brings 98point6's total funding to $297 million, excluding the $100 million Transcarent deal, per the company.
Women still have less access to the internet, with men being 21% more likely to be online than women globally. One reason for this is because being a girl, teenager, woman, trans or non-binary person makes us victims of digital violence. An internet women want is one where there is no fear to comment, to express an opinion, or publish photos of our bodies -- and where there are no limits simply because you are a woman on the internet. Women stood together internationally when Iranian women cut their hair , showing how the internet politicises women, sparks debates and builds international solidarity. Therefore, an internet that women want -- and that works for women -- needs to start by being affordable for women.
Leaders at four health systems shared how they use AI to manage emails or help doctors take notes. Some health systems also have experimented with using AI to help diagnose disease. But health systems are generally cautious about deploying the technology in clinical care, where the stakes are higher. Here's how four healthcare systems are using AI to tackle some of their biggest challenges. Sutter Health is using AI to manage patients' messagesDr. Albert Chan, the chief digital health officer at Sutter Health.
The creepy secret behind online therapy
  + stars: | 2023-04-20 | by ( Tanmoy Goswami | ) www.businessinsider.com   time to read: +16 min
Crisis Text Line, now in its 10th year of operations, uses artificial intelligence to respond to people experiencing emotional abuse, self-harm, and suicidal thoughts. 'The vast majority of mental-health apps are exceptionally creepy'BetterHelp, a poster child of online therapy founded in 2013, calls itself "the world's largest therapy platform" and says it has over 2 million users. One of the first popular mental-health apps, PTSD Coach, was launched by the US Department of Veteran Affairs in 2011. But for mental-health companies these practices can undermine the very foundations of mental-health care: dignity, trust, and psychological safety. As Crisis Text Line wrote on its website extolling its deal with Loris: "Why sell T-shirts when you can sell what your organization does best?"
But with increasing patient demand and complexity, there are not enough doctors in the healthcare system to match that level of care, he said. With its promise of free universal healthcare, the UK's National Health Service has long been a source of national pride. A growing number of clinicians are becoming "doctorpreneurs," applying their first-hand experience in healthcare to build startups to help fill that gap. As clinicians in the UK expand their startups abroad, they predict the doctorpreneur trend will become a global phenomena — with health startups in other countries looking to the UK for inspiration. Selim noted that many doctors — across continents — are also incentivized by a unifying mission, which is to offer patients hope.
Oscar Health struggled to upend the entrenched health insurance industry. Oscar Health has been trying and struggling to upend the US health-insurance industry and the entrenched giants that dominate it for the past 10 years. Oscar Health incoming CEO Mark Bertolini Bridgewater AssociatesLast year, Oscar lost a $60 million contract with its first client, Health First Health Plans. Bertolini wants Oscar to disrupt health-insurance giantsMario Schlosser, founding CEO of Oscar Health Eduardo Munoz/ReutersDespite losing the Health First deal, Bertolini is betting that Oscar will disrupt the insurance industry through partnerships. Oscar has developed health plans with health systems in the past.
The uncertainty in Israel's political situation extends deep into the business sector. This month, ratings service Fitch warned that the courts controversy "could weaken Israel's credit profile." Weingarten's big fear is an irreparable divide in Israel, a country where a great degree of unity was once seen as a given. Such a drop would make the prime minister push his right-wing coalition partners into a deal that's more aligned with the country's citizens at large. Women dressed as handmaidens from "The Handmaid's Tale" attend a demonstration after Israeli Prime Minister Benjamin Netanyahu dismissed the defense minister and his nationalist coalition government presses on with its judicial overhaul, in Jerusalem on March 27, 2023.
Pharmacy startups like Capsule and Truepill are crumbling in the fight against pharmacy giants. But in the past year, the pharmacy startups have begun to crumble. Plus, each chain has thousands of stores across the country, providing the convenience that the pharmacy startups seek to replicate with tech. The digital-pharmacy shakeoutAnalysts suggested that healthcare startups with pharmacy components, rather than pure-play pharmacy startups, are best positioned to succeed. Truepill CEO Sid Viswanathan TruepillBut the pharmacy startups that have attempted to offer additional services have largely shelved those efforts in recent months.
WW, known for food-tracking and lifestyle changes, is moving to also offer customers a medical weight-loss approach. WW International Inc., known as WeightWatchers, is buying digital health company Sequence, marking the diet company’s move into the hot market for diabetes and obesity drugs including Ozempic and Wegovy. Sequence is a subscription service that offers telehealth visits with doctors who can prescribe the drugs. WeightWatchers, which has long promised to help customers lose weight through food-tracking and lifestyle changes, is moving to also offer customers a medical weight-loss approach.
WeightWatchers announced Monday it was buying Sequence, a clinical weight management platform. Members will get Sequence's services including telehealth visits and prescriptions for weight loss drugs like Ozempic. Through Sequence's $99-a-month subscription program, customers can schedule telehealth appointments with doctors who will prescribe weight loss and diabetes management drugs like Ozempic and Wegovy. "As science advances rapidly, we know there is a significant opportunity to improve outcomes for those using medications," WeightWatchers' CEO Sima Sistani said in a press release. Doctors are even adding the hashtags to videos that are about weight loss solutions that don't rely on those medications.
Check out the 17-slide deck used to raise the fresh funds. A startup that wants to make revenue predictions much more accurate using machine learning just raised $5 million in fresh funds. London-based Ramp, which was founded in 2018, wants to move teams away from financial modelling methods that are usually conducted on spreadsheets. Additional participation came from Triple Point Ventures, Barnaby Hussey-Yeo, CEO of AI startup Cleo, and Stephane Kurgan, previous COO of King.com. Check out the 17-slide deck used to raise the fresh funds.
New York CNN —GoodRx customers who typically receive emails about prescription drug deals and refill reminders from the company saw something very different in their inboxes this week. GoodRX sent a notice to users detailing allegations from the Federal Trade Commission that the company shared sensitive health data with third parties for advertising purposes without customers’ permission. “This information included details about drug and health conditions people searched and their prescription medications,” the company wrote in the notice e-mailed to customers and posted on its website. In some cases, GoodRx used the information to target people with health-related ads.”The alert comes a month after the FTC announced a formal settlement with the digital health platform and issued a “first-of-its-kind proposed order” prohibiting the company from sharing health data from its customers with other companies for advertising. Users took to social media to voice concern about the e-mail, with some wondering how much money the firm might have made from their health data and others swearing off using the service.
Digital health startups are laying off employees in droves to cut spending in a tough market. These are the 13 healthcare startups to slash staff so far in 2023. Digital health layoffs have been on the rise since last year. Thirteen digital health startups have already cut staff less than two months into 2023. Here are the digital health startups that have cut staff so far in 2023, as of February 28:Have a tip about digital health layoffs that you want to share?
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In an Instagram ad for online weight-loss service NextMed, a young woman holds the skin on her stomach and complains about her “little tummy pouch.” In an ad for a similar service—launched by Instacart’s former chief executive—a model wears a yellow bikini and weighs 102 pounds, according to a modeling-agency profile. Digital health startups are racing to cash in on booming demand for diabetes drugs that are effective for weight loss, but some of the companies are advertising and prescribing the drugs to people who aren’t overweight.
Digital health startups are laying off employees in droves to cut spending in a tough market. These are the 12 healthcare startups to slash staff so far in 2023. Digital health layoffs have been on the rise since last year. Twelve digital health startups have already cut staff less than two months into 2023. Here are the digital health startups that have cut staff so far in 2023, as of February 15:Have a tip about digital health layoffs that you want to share?
It's getting harder for digital-health startups to get investor attention. Fewer digital-health startups are fundraising, and the ones that are will be held to higher standards than before, investors told Insider. This year, a smaller group of digital-health startups is beginning to stand out. "It's been amazing to watch what this business has accomplished," she told Insider. Quantum is already earning enough to fund itself, Zane Burke, the CEO of Quantum, told Insider.
Young health insurers that went public in 2021 have bled money. Some health insurers that went public in 2021 at high valuations have struggled since then. Several young insurers have bled money as they've grown quickly. Bright Health, another Medicare Advantage insurer, came close to insolvency and had to shut down its health plans on the Affordable Care Act marketplace. Growing steadily with a narrow focusBefore the recent market slowdown, growing fast had been a common strategy for newly public health insurers and digital health broadly.
Here are Tuesday's biggest calls on Wall Street: Citi reiterates Disney as buy Citi said it's bullish heading into Disney earnings Wednesday. Goldman Sachs downgrades Tyson Foods to neutral from buy Goldman downgraded the poultry company after its earnings report on Monday and said it sees cyclical headwinds for Tyson. Jefferies reiterates Target as buy Jefferies said it sees "comp sales upside" ahead for Target. Wells Fargo initiates iRhythm Technologies as overweight Wells initiated the digital health care cardio company and said it sees upside and share gains. Goldman Sachs reiterates Pinterest as buy Goldman said it's standing by shares of Pinterest after its earnings report on Monday.
We're merging with our daily Insider Today newsletter, so we'll be known as the Insider Today: Sunday Edition moving forward. On the agenda today:Up first: It was a big week for tech earnings. Senior tech reporter Diamond Naga Siu, who writes our 10 Things in Tech newsletter, is here to break it all down. Apple meanwhile retained its crown as the only Big Tech giant that hasn't conducted mass layoffs within the past year. That means reining in costs, stripping back perks, and upending the office culture that's defined the world of Big Tech for so long.
GoodRx pays $1.5 million to settle health privacy allegations
  + stars: | 2023-02-01 | by ( ) www.reuters.com   time to read: +1 min
WASHINGTON, Feb 1 (Reuters) - U.S. healthcare firm GoodRx Holdings (GDRX.O) has agreed to pay $1.5 million to settle allegations that it failed to notify customers that it shared personal health information with Alphabet's (GOOGL.O) Google, Meta's (META.O) Facebook and others, the Federal Trade Commission said on Wednesday. Under the terms of the settlement, GoodRx will be barred from sharing user health data with other companies to use for advertising. "Digital health companies and mobile apps should not cash in on consumer’s extremely sensitive and personally identifiable health information," said Samuel Levine, director of the FTC's Bureau of Consumer Protection, in a statement. The settlement is the first under the FTC's Health Breach Notification Rule, the agency said. GoodRx promised users it would never share health information with advertisers but gave information to Google, Facebook, Criteo and others, the agency said in their complaint.
Techies fled from San Francisco during the pandemic, and its resurgence stalled for a while. It's just south of Japantown, mere blocks from San Francisco City Hall, and north of the Mission District. Someone even said it would be "irresponsible" to not work on generative AI in San Francisco. There aren't any skeptics in the space yet, and the majority of generative AI investments land in the Bay Area. Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.
Analysts and CEOs told Insider more than half of healthcare startups will shut down by 2024. Healthcare startups looking to stay afloat have been laying off employees left and right. The online pharmacy Truepill burned through its cash as it struggled to fill prescriptions efficiently, two former employees told Insider. A spokesperson for Truepill told Insider in an email that the company's burn rate was in line with its projections. Courtesy NOCDWhile the broader economic pressures will hurt many startups that can't raise, it may help others, experts told Insider.
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