[1/2] Southwest customers visit the help desk after U.S. airlines, led by Southwest, canceled thousands of flights due to a massive winter storm which swept over much of the country before and during the Christmas holiday weekend, at Dallas Love Field Airport in Dallas, Texas, U.S., December 28, 2022.
The Texas-based carrier promoted vice president of network planning, Adam Decaire, to senior vice president of network planning and network operations control (NOC), effective immediately.
"This change creates a tighter feedback loop between schedule design and schedule execution while adding resiliency and reliability to the network," the carrier said.
The carrier on Monday announced key leadership changes in departments including marketing & customer experience, culture & communications, legal-corporate & transactions and sales.
Reporting by Aishwarya Nair in Bengaluru; Editing by Maju SamuelOur Standards: The Thomson Reuters Trust Principles.