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Employees who brewed and served Starbucks coffee, whom Starbucks called baristas, handwrote customers’ names on their drink orders. But Starbucks’ business has transformed, and it has struggled to maintain its identity as that third place along the way. In some stores, customers complained online that Starbucks pulled out comfortable chairs and replaced them with hard wooden stools. Mobile ordering was another major step in Starbucks’ road to becoming primarily a take-away business. Starbucks also is opening 2,000 new stores, including traditional Starbucks locations, pick-up stores, delivery-only stores and drive thru-only locations.
Persons: Howard Schultz, ” Schultz, , Stephen Brashear, Michelle Eisen, , ” Eisen, Laxman Narasimhan, — it’s, Schultz, Tim Boyle, Wall, Tom Cook, Casey, “ It’s, Cook, ” ‘, Michael Casey, Alex Wong, Joe Pine, Eisen Organizations: New, New York CNN, Starbucks ., Starbucks, Employees, Getty, Starbucks Workers, LinkedIn, Mobile, Horizons, Harvard Business Locations: New York, America, Buffalo , New York, United States, North America, U.S, Newsmakers, Buffalo
New York CNN —Macy’s management ended talks with private investors attempting to take over the company and will pursue its own turnaround strategy to remake the chain. The investors planned to take Macy’s private and consider spinning off its real estate assets or separating its online operations from brick-and-mortar stores. But Macy’s rejected a previous offer to buy the company at $21 a share in January. In March, the investors upped its offer to $24 a share, and Macy’s agreed to enter into talks about the bid. Macy’s will instead stick with its own strategy, led by new CEO Tony Spring, which includes closing underperforming Macy’s stores and investing in its luxury Bloomingdale’s and Bluemercury chains.
Persons: Macy’s, Tony Spring, Neil Saunders, , , CNN’s Chris Isidore Organizations: New, New York CNN, Arkhouse Management, Brigade Capital Management, Investor, Sears, Walmart, Target Locations: New York
Dollar General will also reduce merchandise levels in stores to prevent blocked fire exits. The agreement also requires Dollar General to correct any safety violations related to blocked exits or access to fire extinguishers and electrical panels within 48 hours. Dollar General could face fines up to $500,000 per violation. Last year, the Labor Department agreed to a settlement with Dollar Tree to improve worker safety in stores. Dollar General is the fastest-growing retailer in the United States, with more than 19,000 small stores.
Persons: ” Douglas Parker Organizations: New, New York CNN —, Department of Labor, Labor Department, Department of, Safety, Health, Walmart, Target Locations: New York, United States
Hal Lawton, the chief executive of the Brentwood, Tennessee-based company, had said these initiatives “make great business sense for Tractor Supply.”But Tractor Supply has decided that all of those risks are now worth ignoring. By walking away from diversity and climate goals, Tractor Supply has become the latest corporate giant to retreat from progressive initiatives it once promoted, joining Bud Light, Target and others. Tractor Supply declined to comment on these statements. Tractor Supply’s customer base has historically been primarily older men, who lean Republican, but Tractor Supply has increasingly tried to draw Millennials and women, who tend to favor Democrats. Tractor Supply’s reversal could hurt it with these customers, who could be crucial as the company’s historic base ages out of the market.
Persons: Hal Lawton, Bud, , Nooshin Warren, “ They’re, ” John Boyd, Steve Helber, Robby Starbuck, , It’s, ” Boyd, Donald Trump, Joe Biden, ” Lawton, ” Eric Bloem, George Floyd, Bill Ackman, Elon Musk, They’ve, Chick, Bud Light, Jeff Chiu, Bud Light’s, influencer Dylan Mulvaney, CNN’s Eva Rothenberg Organizations: New, New York CNN, Tractor Supply, Supply, Human Rights, Bud Light, University of Arizona, National Black Farmers Association, AP Tractor Supply, Human, Tennessee’s, Congressional District, , Black Farmers Association, CNN, , Tractor, Republican, Pew, Democratic, Disney, Nike, Anheuser, Busch InBev, Target Locations: New York, Brentwood , Tennessee, United States, America, Minneapolis
New York CNN —New data shows weakening in the US economy – Friday’s jobs report showed that unemployment ticked up to 4.1% in June. Inflation is easing, and so is economic growth – that combination means interest rate cuts could be on their way. Before the Bell spoke with Michael Reynolds, vice president of investment strategy at Glenmede, about investors, the economy and political landscape. We recognize that to have a thesis on the economy is to have a thesis on the consumer. The global market value for adult diapers was pegged at $12.8 billion in 2023, according to market research provider Euromonitor International.
Persons: Joe Biden, Bell, Michael Reynolds, we’ve, there’s, That’s, We’ve, Fumio Kishida, Read, Nathaniel Meyersohn Organizations: CNN Business, Bell, New York CNN, Nasdaq, Federal, DC, Traders, Fed, Federal Reserve, United Nations, UN, Euromonitor, Oji Holdings, Flags Locations: New York, Japan, China, Indonesia, Malaysia, United States
New York CNN —Six Flags this week completed an $8 billion merger with rival Cedar Fair to create the largest amusement park operator in the United States. The success of the deal will determine the future of these amusement parks, and diehard rollercoaster fans are watching carefully. Many amusement park fans are passionate about the parks’ design and history and notice the smallest of changes. He also worries the “beautiful” Cedar Fair parks will lose their distinct identities and become more like Six Flags. Halloween has become a primary visiting time for theme park fans, and there could be changes to these events.
Persons: Knott's Berry, Allen J, , Bill Kneass, Kneass, they’re, Chris Miller, Stan, Gary Rhodes, Richard Zimmerman ., Selim Bassoul, Berry, Matt Kaiser, , There’s, Dennis Speigel, Chris Woronka, Looney, Michael Musil Organizations: New, New York CNN, Flags, Cedar Fair, Los Angeles Times, Six Flags Entertainment Corp, Disney, Universal, Six, Fair, Six Flags, Kmart, Walmart, Facebook, Park, Deutsche Bank, Warner Bros, Discovery, DC Comics, CNN, Warner Bros . Locations: New York, United States, California, New Jersey, Sandusky , Ohio, Buena Park , California, Bay Village , Ohio
New York CNN —Saks Fifth Avenue and Neiman Marcus are merging to create a luxury department store empire. “We’re thrilled to take this step in bringing together these iconic luxury names, Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman,” said HBC CEO Richard Baker in a release. Saks has 39 stores, while Neiman Marcus, which filed for bankruptcy in 2020, has 36 stores. Neiman Marcus also owns Bergdorf Goodman. Both of them will report to Baker, who becomes the executive chairman of Saks Global.
Persons: New York CNN —, Neiman Marcus, Bergdorf Goodman, “ We’re, , Richard Baker, Marc Metrick, Ian Putnam, Baker, Louis Vuitton, Michael Kors, ” Neil Saunders, , Amazon, Saunders Organizations: New, New York CNN, New York CNN — Saks Fifth, Saks, HBC, Saks Fifth, Saks Global, HBC Properties, Canadian, Brands, Neiman, Capri, GlobalData, Federal Trade Commission, FTC Locations: New York, Hudson’s, Glendale , California, Columbus , Ohio
New York CNN —Trying to get a table at a buzzy new restaurant in New York or Los Angeles? American Express already owns Resy, a rival restaurant booking app, and gives special table access to Amex customers that are not available to other customers. But experts say that Amex’s acquisition gives the credit card company more control over velvet rope access to dinner — and who is shut out. It may help restaurants attract Amex customers with deeper wallets, said Alex Susskind, a professor of food and beverage management at Cornell University. Restaurant owners and merchants have also complained about the fees credit card companies charge businesses, and it could open a new door for fees.
Persons: you’re, Rajesh Bhardwaj, Amex, , ’ “, ” Joseph Nunes, Alex Susskind, Organizations: New, New York CNN, American Express, American, Delta SkyMiles Reserve, University of Southern, Cornell University Locations: New York, Los Angeles, New York City, United States, Resy, University of Southern California
The latest closures are part of a larger downturn, not just for Walgreens, but for other drug store chains, too, after years of expansion. Shifting trendsDrug store chains are struggling because of falling reimbursement rates for prescription drugs, according to analysts who cover the industry. But their profits from that business have dropped in recent years because of lower reimbursement rates for prescription drugs and higher fees. Dollar General’s growth has also hurt drug store chains in rural areas. When pharmacies close, some patients have to travel farther to get the medications they need.
Persons: Walgreens, Tim Wentworth, , ” Wentworth, Elizabeth Anderson, PBMs, ” Anderson, VIllageMD Organizations: New, New York CNN, Walgreens, Wall Street, CVS, IRI, Amazon, Walmart, Costco, American Medical Association Locations: New York, United States, VillageMD
New York CNN —Walgreens is set to close a substantial number of its roughly 8,600 locations across the United States as the company looks to reset the struggling pharmaceutical chain’s business. The company didn’t announce a specific number of store closures, but it said Thursday that it is planning “significant” closures of underperforming stores across America as part of a multiyear optimization program. The closures would focus on locations that aren’t profitable, too close to each other or stores struggling with theft, Wentworth told the Journal. Major drugstore chains, including CVS (CVS) and Rite Aid, have struggled in recent years because of declining profits from filling prescriptions. Wentworth told the Journal it’s losing money on filling those prescriptions.
Persons: Tim Wentworth, Wentworth, , ” Wentworth, ” Neil Saunders, GlobalData, ” Saunders, drugstores, hasn’t, – CNN’s Nathaniel Meyersohn Organizations: New, New York CNN, Walgreens, Wall Street Journal, Journal, Walgreens ’, CVS, Rite, Amazon, Target, Rite Aid Locations: New York, United States, America, drugstores, VillageMD
The forgotten racial history of Red Lobster
  + stars: | 2024-06-08 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: +7 min
“Red Lobster cultivated Black customers. Red Lobster did not respond to CNN’s request for comment on current customer demographics. Red Lobster was not a “place we frequented a whole lot” in its early days, said Harold Dwight, who graduated two years after Boatwright in 1968. Red Lobster later named one of its signature dishes after King: “Walt’s Favorite Shrimp.” King died last year. Red Lobster brought the “outdoor fried fish experience” indoors, Autry said.
Persons: Clarence Otis Jr, Otis, Mardeio Cannon, ” Clarence Otis Jr, Phelan M, Red, Chris Rock, Nicki Minaj, Minaj, , Jimmy Fallon, Beyoncé, Hurricane, Marcia Chatelain, , Bill Darden, Darden, Beverly Boatwright, Harold Dwight, Dwight, Darden’s, Waycross , Georgia —, ” “, Jim Crow ”, John Fluker, Horace Thomas, Walter King, ” King, “ They’ve, we’ve, Michael Nagle, Robyn Autry, Autry Organizations: New, New York CNN, Red Lobster, Darden, CNN, Sacramento Observer, Darden Restaurants, University of Pennsylvania, Civil, Lakeland, NAACP, Bloomberg, Getty, Wesleyan University Locations: New York, America, Black America, McDonald’s, Lakeland , Florida, Lakeland, Waycross , Georgia, Okefenokee, Waycross, Georgia
New York CNN —Champion, the more than century-old sportswear brand, has a new owner. Hanesbrands announced Wednesday that it will sell Champion to Authentic Brands Group in a deal worth up to $1.5 billion with performance incentives. Many consumers have pulled back on discretionary clothing, a trend that has hurt Champion’s rivals such as Nike and Under Armour. Champion had made an exclusive C-9 Champion line for Target for around 15 years, but the contract expired in early 2020 as Target focused more on its own private-label brands. The company then started selling the C-9 line on Amazon.
Persons: Hanes, Hanesbrands, Organizations: New, New York CNN —, Authentic Brands, Reebok, Nike, Target Locations: New York, Millennials, United States
New York CNN —Hourly retail security workers are now wearing police-like body cameras at major stores. The manufacturer of Taser devices and other security companies are now designing and marketing body cameras specifically for retail workers. “Body cameras are just one of the many ways that we work to support a safe store environment,” the spokesperson said. Bakery chain Greggs gave employees body cameras after a rise in sausage roll thefts and threats from customers. Applebaum also expressed concerns about the information the body cameras are collecting and whether it could be used to stymie union organizing attempts.
Persons: TJ Maxx, John Klinger, , they’re, , TJX isn’t, TJX, Joshua Isner, John Eck, shoplifters, They’re, Ernesto Lopez, Thaddeus Johnson, ” Stuart Applebaum, “ it’s, Applebaum, CNN’s Curt Devine Organizations: New, New York CNN, Marshalls, National Retail Federation, Tesco, CNN, University of Cincinnati, Criminal, Wholesale, Department Store Union Locations: New York, HomeGoods, Florida, Miami Beach
Dollar Tree explores a sale of Family Dollar
  + stars: | 2024-06-05 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: 1 min
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Walmart starts bonus program for hourly workers
  + stars: | 2024-06-05 | by ( Chris Isidore | ) edition.cnn.com   time to read: +1 min
New York CNN —Walmart, America’s largest private-sector employer, is starting a bonus program for its hourly employees. Walmart has an outsized impact on the labor market for hourly workers , and has been grappling with finding and retaining the workers it needs in a tight labor market. The company has 1.6 million US employees, of which nearly 1.5 million are hourly workers. It said this new program covers about 700,000 of those hourly employees who work in stores. Walmart boosted the average pay of its store managers from $117,000 to $128,000, or by just over 9%, the retailer announced earlier this year.
Persons: – CNN’s Nathaniel Meyersohn Organizations: New, New York CNN, Walmart Locations: New York
Costco’s $1.50 hot dog price is ‘safe’
  + stars: | 2024-05-31 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: +2 min
New York CNN —Costco’s new chief financial officer has a reassuring message for inflation-weary customers: don’t worry about the price of the $1.50 hot dog-soda combo. “To clear up some recent media speculation, I also want to confirm the $1.50 hot dog price is safe,” Costco CFO Gary Millerchip said on an earnings call with analysts Thursday. With Costco’s leadership change — and other longtime deals like Trader Joe’s 19-cent bananas and Planet Fitness’ $10 membership ending amid rising inflation — some had speculated about the future of Costco’s $1.50 hot dog. If Costco’s hot dog deal kept pace with inflation, it would be three times as expensive today — nearly $4.50. The $1.50 hot dog is a powerful marketing tool for Costco and is synonymous with Costco’s brand.
Persons: New York CNN —, Gary Millerchip, Richard Galanti, , Jim Sinegal, , ” Sinegal, Craig Jelinek, ” Millerchip Organizations: New, New York CNN, Costco, Walmart, Target, ” Costco, Seattle Times Locations: New York
Same old hot dog. Just two months into his tenure, Costco's new finance chief Gary Millerchip has provided an update on the price of the chain's iconic $1.50 hot dog and soda combo. Speaking to CNN's Nathaniel Meyersohn, Millerchip said the price will be staying at the same place it has been since 1995. "I also want to confirm the $1.50 hot dog price is safe," he reportedly said. "Some businesses that are doing well with margin ... those things help us be more aggressive in other areas, or, as you mentioned, hold the price on the hot dog and the soda a little longer — forever," he said.
Persons: Gary Millerchip, CNN's Nathaniel Meyersohn, Millerchip, Millerchip's, Richard Galanti, I'm, Galanti Organizations: Bloomberg, Costco, CNBC
The American shopping spree is losing steam
  + stars: | 2024-05-30 | by ( Bryan Mena | Nathaniel Meyersohn | ) edition.cnn.com   time to read: +5 min
CNN —It’s becoming tougher and tougher for Americans to carry on with their spending spree. Years of elevated inflation and the highest interest rates in almost a quarter century are wearing out the US consumer. Savings accumulated during the Covid-19 pandemic are drying up, borrowers continue to rack up debt and delinquencies are marching higher. A second estimate of gross domestic product, released Thursday, showed that consumer spending was weaker in the first three months of the year than initially reported. Economists polled by FactSet are expecting data to be released Friday to show that consumer spending slowed notably in April from March.
Persons: CNN —, they’ll, ” Carol Schleif, FactSet, Thomas Kingsbury, TJ Maxx Organizations: CNN, Savings, BMO Family Office, Employers, Walmart, Dollar, Goods, Abercrombie, Fitch
Big oil shareholders could get a lot richer
  + stars: | 2024-05-30 | by ( Nicole Goodkind | ) edition.cnn.com   time to read: +7 min
New York CNN —Big oil just got bigger, and shareholders could soon be getting richer. Dollar Tree will reopen these stores with its own products under its brand beginning in the fall, reports my colleague Nathaniel Meyersohn. Dollar Tree, a national company with mostly suburban locations, primarily offers discretionary merchandise like party supplies and home goods. Dollar Tree also owns Family Dollar, based mostly in cities. Family Dollar has underperformed Dollar Tree and other discount chains in recent years, and it’s closing 975 stores.
Persons: Stewart Glickman, , “ it’s, Stewart, Hess, McDonald’s, Joe Erlinger, , Danielle Wiener, Bronner, they’re, Chris Kempczinski, ” Read, Nathaniel Meyersohn Organizations: CNN Business, Bell, New York CNN, ConocoPhillips, Marathon, Diamondback, Endeavor Energy Partners, , McDonald’s, America, Mac, Locations: New York, multibillion, McDonald’s USA, U.S, Arizona , California , Nevada, Texas, Virginia, West Coast
Dollar Tree is moving into 99 Cents Only stores
  + stars: | 2024-05-29 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: +1 min
Dollar Tree announced Wednesday it acquired leases for 170 of 99 Cents Only’s stores out of bankruptcy in Arizona, California, Nevada and Texas. Dollar Tree was the last dollar store chain to sell everything for $1 before raising prices in 2021 to $1.25 and above. Family Dollar has underperformed Dollar Tree and other discount chains in recent years, and it’s closing 975 stores. One challenge for Dollar Tree could be the size of 99 Cents Only stores. 99 Cents Only stores are on average approximately 20,000 square feet, more than double the size of a typical dollar store chain.
Persons: ” Michael Montani Organizations: New, New York CNN, “ Management, IRI Locations: New York, Arizona , California , Nevada, Texas, Virginia, West Coast
How a global seafood giant broke Red Lobster
  + stars: | 2024-05-25 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: +15 min
Former Red Lobster employees say that while the pandemic, inflation and rent costs impacted Red Lobster, Thai Union’s ineptitude was the pivotal factor in Red Lobster’s decline. Kenny criticized Red Lobster employees at meetings and made derogatory comments about them, according to former Red Lobster leaders who worked closely with Kenny. Red Lobster’s annual customer count has dropped by 30% since 2019, Red Lobster said in its bankruptcy filing. Red Lobster employees say they were pressured by Thai Union representatives to buy more seafood from Thai Union. Thai Union representatives also began sitting in on meetings between Red Lobster and seafood suppliers, said one of the former Red Lobster employees who witnessed these conversations.
Persons: , Ludovic Garnier, Jorge Silva, Red Lobster’s, , Les Foreman, Red, Thiraphong Chansiri, Angel, Feng shui, Chansiri, Amanda Mustard, Paul Kenny, Kenny, , Kenny’s, Bill Darden, General Mills, Darden, Kelli Valade, Valade, Trin, Tapanya, Kevin Lamarque, Barry Fulghum, Lobster, Leah Millis Organizations: New, New York CNN, Thai Union Group, Red, Lobster, Thai Union, CNN, Red Lobster, John West Foods, longtime, Reuters, Thai, West Coast, Lobster’s, Bloomberg, Getty, Minor, Thai Union —, Union, Darden, Gate, Golden, Capital, Facebook, Thai Union . Thai Union, ” Thai Union Locations: New York, Thai, Thailand, Thai Union, United States, Orlando, Australian, Dallas, America, United, Texas, Spring , Maryland
New York CNN —Target has spent decades building a reputation for cheap chic home goods, clothing and other merchandise. It was the fourth-straight quarter of sales declines at Target (TGT). More than half of Target’s merchandise is discretionary. Target is trying to lure back shoppers by cutting prices on some key items and adding its own brands. The company also recently created a new house brand called Dealworthy to take on dollar stores and Walmart.
Persons: Target, pare Organizations: New, New York CNN — Target, Walmart, Costco, Target Locations: New York
New York CNN —Nestlé, the maker of frozen food brands like Stouffer’s and DiGiorno, is slimming down with a new line of meals for people taking GLP-1 drugs, such as Ozempic, for weight loss. However, a recent study on Wagovy significantly reduced heart risk in addition to helping with weight loss. An example of Vital Pursuit food. It also made a $100 million-plus deal to buy Sequence, a telehealth business that offers virtual prescriptions to patients for these weight loss drugs where appropriate. Food companies, like Nestlé, are also bracing for GLP-1 consumers to buy fewer sugary snacks and drinks.
Persons: New York CNN — Nestlé, It’s, Morgan, Steve Presley, Neil Saunders, Nestlé, it’s “, Saunders, , “ Nestlé, Sesame, WeightWatchers, ” Saunders, CNN’s Nathaniel Meyersohn Organizations: New, New York CNN, North, GlobalData, Lean, CNN, Companies, Costco, Equinox Locations: New York
How Red Lobster choked on its own Endless Shrimp deal
  + stars: | 2024-05-21 | by ( Allison Morrow | ) edition.cnn.com   time to read: +4 min
First, Red Lobster got screwed by private equity. Back in 2014, the Darden restaurant group spun off Red Lobster to a private equity firm. Thai Union, under Kenny’s direction, elbowed out other shrimp suppliers, “leaving Thai Union with an exclusive deal that led to higher costs to Red Lobster,” according to the filing. And if you’re the exclusive provider of shrimp to America’s biggest seafood chain, what’d be better than making that limited-time all-you-can-eat shrimp deal a permanent menu item? The all-you-can-eat shrimp deal alone didn’t doom Red Lobster, but boy did it do some damage at a time when the chain was already buckling.
Persons: Nathaniel Meyersohn, , Management wasn’t, Jonathan Tibus, Tibus, Paul Kenny, Kenny Organizations: New, New York CNN, Darden, Management, Thai Union, CNN Locations: New York, foundering, Bangkok, Thai
Red Lobster files for bankruptcy
  + stars: | 2024-05-20 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: 1 min
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