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Bosses forcing RTO may regret it
  + stars: | 2024-09-12 | by ( Tim Paradis | ) www.businessinsider.com   time to read: +1 min
Hybrid work can boost revenue growth, McKinsey research shows. Companies with hybrid work setups reported higher sales growth than those with fixed work locations. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy .
Persons: Organizations: McKinsey, Companies, Service, McKinsey & Co, Business
Read previewAmerica's wild, multi-year shopping spree has come to an end — and retailers who got used to Americans dropping cash on just about everything are in a tough spot. US retail sales came in stronger than expected in July, with Americans spending more overall compared to the prior month, according to Census data. Around 40% of consumers said they planned to pare back spending on accessories, home decor, jewelry, and furniture, per McKinsey's survey. We're now back in an environment where good retailers, strong brands that offer compelling value … will benefit," Siegel said. In the meantime, that could mean more pain for retailers, Siegel said, speculating that many were caught by surprise by the shift in consumer sentiment.
Persons: , Ted Rossman, Rossman, pare, Simeon Siegel, Siegel, We're, SPDR Organizations: Service, Business, McKinsey & Company, Bankrate, Customers, BMO, Challenger, Walmart, Target, San Francisco Fed, Primerica Locations: FactSet
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. A 2024 report from McKinsey & Co. estimates the global space economy will balloon to $1.8 trillion by 2035, fueled by advances in AI. Chad Anderson, founder and managing partner of Space Capital, one of the first early-stage VC firms to focus exclusively on the space economy, told Business Insider that the space economy has plenty of technical career paths available. Anderson — who's invested in dozens of space ventures, including SpaceX, moon landers, satellites, and space tech, and founded Space Talent, an online resource for jobs in the space field and tech industry — shared his perspective as a VC on the top five careers in space that are on the rise. Specifically, expect heightened demand for orbital interior designers, space suit designers, space station industrial designers, and other lifestyle consultants for long-term tourism trips and crewed platforms.
Persons: , Chad Anderson, Anderson — who's, landers, Anderson —, Anderson, they'll, you've, it's Organizations: Service, McKinsey & Co, Space, Business, SpaceX, Talent, Software, of Defense, NASA
AdvertisementMissy Scalise has begun using AI to cut down on the amount of work she has to do after hours. In 2023, the World Economic Forum reported that employers expected 44% of workers' skills to be "disrupted" within five years. Another challenge with inserting AI into an organization is that it's often difficult to tell which skills workers possess and where they might need training. Charlotte Relyea, a senior partner at McKinsey & Co., believes that leaders need to plan now so they can better forecast the abilities workers will need. Leaders need to think about this as a transformation — what she described as "painting the picture of the future."
Persons: Missy Scalise, Ascension Saint, Suki, Scalise, Chesley Summar, Ravin, Mercer, Jesuthasan, It's, Jon Lester, Lester, it's, Julia Grace Samoylenko, Samoylenko, Gallup, Johnson, Elise Smith, Smith, They're, haven't, you've, Nathalie Scardino, Scardino, Charlotte Relyea, Relyea, she's Organizations: Ascension, International Monetary Fund, Economic, IBM, Johnson, Praxis Labs, Labs, McKinsey & Co, McKinsey Locations: Nashville, upskilling
Read previewIn addition to its suite of consumer-facing AI offerings like Meta AI, Facebook's parent company also has its an internal tool for employees. She said she uses the tool "all the time for efficiency gains," — and companies that don't have their own internal AI tool are "already behind the curve." Any sizable company operating without an internal AI tool is already behind the curve. The company's internal AI tool, which is called VaultBot, answers "around 32% of all engineering questions," according to a company announcement from January. Other big tech giants are also developing internal AI tools alongside consumer-facing products.
Persons: , Alex Heath, Mark Zuckerberg's, Heath, Esther Crawford, that’s, Esther Crawford ✨, Crawford, Kaz Nejatian, EY, PwC, Banks, Goldman Sachs Organizations: Service, Business, Elon, Twitter, Meta, KPMG, McKinsey, QuantumBlack, JPMorgan, OpenAI, Bain & Company Locations: Meta
London CNN —The United States and Europe are racing to narrow China’s commanding lead in clean energy technologies, throwing subsidies at local manufacturers and hiking tariffs on Chinese imports in a strikingly protectionist turn. Without China’s electric vehicles (EVs), solar panels, wind turbines, and batteries, reducing planet-heating pollution could take longer and ultimately increase costs for businesses and consumers. Beijing’s virtual monopoly on the processing of some critical minerals comes with particular risks for the global green transition. Zhu Haipeng/VCG/APAny delay in switching to clean energy will exact a heavy toll on the planet. Birol at the IEA also advocates for trade policies that diversify supply chains while reducing the risk of delays to the clean energy transition.
Persons: , Margrethe Vestager, , ” Fatih Birol, David G, Victor, Michael R, Davidson, ” Victor, Pierre, Olivier Gourinchas, Zhu Haipeng, Victor of, Birol, don’t Organizations: London CNN, Russia, Getty, , International Energy Agency, Global, University of California, CNN, Monetary Fund, McKinsey Global Institute, Victor of University of California, IEA Locations: United States, Europe, China, Lianyungang, Washington, Netherlands, Japan, Beijing, of Taicang, Suzhou, Brookings, University of California San Diego, Fuzhou, Victor of University of California San Diego
CNBC's Jim Cramer on Tuesday discussed Starbucks ' management shake-up, saying the new leadership will be crucial to turn the business around after the ubiquitous coffee chain announced it would replace CEO Laxman Narasimhan with Brian Niccol, who is currently the CEO of Chipotle . "Brian Niccol is the key to a new Starbucks, one that can reclaim its old mantle as the 'third place' — you just need to know that this turnaround can't happen overnight," he said. According to Cramer, Narasimhan wasn't the right person for the role, saying Starbucks needed an executive familiar with the fast-food industry to effectively solve its issues. Niccol's record at Chipotle makes him a great fit for the role, Cramer said. "No, Starbucks brought in Brian Niccol, the man who almost singlehandedly turned around Chipotle, to run the business.
Persons: CNBC's Jim Cramer, Laxman Narasimhan, Brian Niccol, Cramer, Narasimhan, Niccol Organizations: Starbucks, McKinsey, PepsiCo, Chipotle Locations: U.S, China, Chipotle
For example, this season started with the banks roaring higher on great numbers, legitimately great numbers led by a phenomenal Bank of America quarter. The later just made no sense because it is pulling away from Intel on the low end and if Nvidia really does have production problems then AMD is the de facto winner. In fact, the only stock that didn't suffer from an Nvidia relation, Apple, got through earnings without too much trouble. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust's portfolio. If Jim has talked about a stock on CNBC TV, he waits 72 hours after issuing the trade alert before executing the trade.
Persons: , techs, We've, Warren Buffett, Buffett, industrials Eaton, Donald Trump, we've, execs, I've, Kamala Harris, Trump, Jim Cramer's, Jim Cramer, Jim, Rob Kim Organizations: Federal Reserve, of America, Bank of America, Club, Apple, Fed, SL Green, Boston Properties, Nvidia, Arista Networks, Micron, Dell, Hewlett Packard Enterprise, Devices, Intel, AMD, Accenture, Deloitte, McKinsey, White, Jim Cramer's Charitable, CNBC Locations: Lowe's
Its goal is to "simplify how we operate and reimagine work and customer experiences with AI," Dell execs told employees in an internal memo. "Through a reorganization of our go-to-market teams and an ongoing series of actions, we are becoming a leaner company," a Dell spokesperson told Business Insider. NurPhoto/Getty ImagesSeveral Dell workers said that though layoffs were hard, they understood that AI was changing the nature of work. Getting leanerAside from the impact of AI and automation, many workers also believed that the restructuring and layoffs were unsurprising business decisions. Two Dell employees in human resources told BI that layoffs would bring the workforce to under 100,000 people.
Persons: , Dell, Dell execs, Tell Dell, Vivek Mohindra, Michael Dell, Bain Organizations: Service, Business, Dell, BI, McKinsey, Workers, Mobile
Read previewAs a freshman at Penn State University, Ezra Gershanok was set on landing a job in consulting after graduation. Four Gen Z consultants told BI they were not in the industry for the long haul. Related storiesYet she doesn't expect the consulting industry will go hungry for workers because of the opportunities the experience can bring. AdvertisementShe said the learning opportunities can help some young consultants cope with the long hours and stress of the gig. Gen Z consultants said the hours are worth it as long as they pick up new skills.
Persons: , Ezra Gershanok, There's, Gershanok, It's, he'd, Gen Zers, Vicki Salemi, Monster, Salemi, Gen, Jorge García Febles, I'm, PwC, it's, Spencer Rascoff, Surabhi Gupta Organizations: Service, Penn State University, Deloitte, McKinsey & Company, Business, Ritz Carlton, Consulting, McKinsey
— President Joe Biden signed the CHIPS and Science Act into law on Aug. 9, 2022, authorizing nearly $53 billion to rebuild the nation’s semiconductor industry. A Purdue University summer program gives undergrads hands-on experience in the chip-development process. The domestic semiconductor manufacturing workforce has dropped from a peak of 714,500 in 2001 to 392,100 as of July, according to government data. In addition, the CHIPS Program Office, run out of the Commerce Department, has announced major commitments for research and development, including workforce skilling, with a $5 billion package unveiled in February. Some of the students in Purdue University’s inaugural STARS program last summer, which began with about 70 trainees.
Persons: Joe Biden, Robert Zhang, doesn’t, ” Zhang, Feichi Huang, Mark Lundstrom, Purdue University Bill Wiseman, , Lundstrom, Sujai, Shivakumar, , that’s, Taylor Roundtree, there’s Organizations: WEST LAFAYETTE, Purdue University, Semiconductors, Intel, Texas, STARS, Purdue, U.S, McKinsey & Co, Semiconductor Industry Association, Micron, Commerce Department, McKinsey, South, SK Hynix, Apple, Nvidia, TSMC, Center for Strategic, International Studies . Universities Locations: Ind, Syracuse , New York, Phoenix, U.S, Taiwan, Korea, Japan, Singapore, West Lafayette , Indiana, South Korean, United States,
A recent survey of Morgan Stanley's 2024 interns found that the "Tesla 'cool factor' is cooling" among Gen Zers in the US. Despite competition in the EV market becoming stiffer than ever, Tesla has not majorly refreshed its aging car models in years. AdvertisementInstead, Musk has been pivoting Tesla's future toward robo-taxis, but Gen Z doesn't seem interested. Robo-taxis will likely not be Tesla's saving grace, as 51% of Gen Z interns surveyed said they thought owning or leasing a car would still be necessary by 2030. AdvertisementAnd, for the Gen Z interns surveyed, it probably won't be an EV at all.
Persons: , Morgan Stanley's, Zers, Morgan Stanley, Mercedes, Ivan Drury, Elon Musk, Drury, Gen Zers, Tesla, Musk, Z Organizations: Service, BMW, Business, EV, McKinsey Locations: Edmunds, Ukraine
But all the excitement to get a jump start on Halloween comes as consumers are showing more signs of financial stress. Tricking consumers into treating themselves more“It’s clear that consumers have been interested in buying Halloween products earlier and earlier,” said Champine. Michaels said it started selling Halloween goods in June, the earliest the retailer has ever done so. The initial launch of Halloween goods at Michaels “has been consistently beating our internal expectations,” he added. By selling Halloween goods earlier, they’re likely hoping it’ll decrease the likelihood of having to discount, she added.
Persons: can’t, , Laura Champine, they’re, Joe Feldman, Michaels, ” John Gehre, Michaels “, ” Kelsey Robinson, Lance Allen, , ” Allen, David Zalubowski, they’ve, they’ll, Champine, ” Lowe’s, Feldman Organizations: New, New York CNN, Disney, Walt Disney, Loop, Telsey Advisory, CNN, Costco, Consumer, McKinsey, Labor, Depot Locations: New York, Los Angeles, Sheridan , Colorado, Lowe’s
Bhavish Aggarwal, Chief Executive Officer (CEO) of Ola Cabs and founder of Ola Electric speaks during a press conference ahead of the Initial Public Offer (IPO). Shares of Ola Electric surged 20% in their market debut Friday, valuing the Indian electric vehicle startup at around $4.8 billion. Ola Electric makes electric scooters and only shipped its first product 2½ years ago. This is the trend Ola Electric is trying to tap into as it prepares to deliver its first electric motorbike product in the second half of 2025. Ola Electric has some high-profile investors including SoftBank and Singapore's investment fund Temasek.
Persons: Bhavish Aggarwal, Ola, Ola Electric Organizations: Ola, Reuters, McKinsey & Co, Temasek Locations: Mumbai, India
Advertisement"As much as we think that our country is obese or unhealthy, there's another whole side who are into their fitness," Taylor said. Taylor told me that strength training now makes up 90% of her routine. Gyms are quickly becoming Gen Z's favorite hangout spot — but there's just one problem with the fitness boom. Chains like Planet Fitness rely on members never showing up; the gyms aren't built for Gen Z. Planet Fitness, the most popular gym franchise in the US, has on average 6,500 members per gym.
Persons: Britt Taylor, Taylor, Gen, aren't, Les Mills, Gen Z, who's, Z's, they've, Kayla Itsines, Christian Guzman, Whitney Simmons, Simeon Panda, Casey Johnston, Johnston, Sarah Ryan, Ryan, Amrita Bhasin, Bhasin, Britt, it's, Jim Thomas, Gen Zers, It's, Renel Scarlett, didn't, Amelie Desai, I've, Desai, Scarlett, Bassem Mostafa Organizations: Boca, McKinsey, ABC, American College of Sports, Gen, YouTube, Weightlifting, Fitness Management, Health, CNN, Works Health Club, Health & Fitness Association, GlobeMonitor Market Research Agency Locations: Boca Raton , Florida, California, Portland , Maine, Maine, Portland, American
Advertisement"We see a higher polarization of the job market," Petropoulos told Business Insider in an interview. Though he didn't have an exact estimate, Petropoulos expects higher unemployment among medium-skilled workers as the economy transitions to an AI-run job market. "The typical job will require a higher level of skills than it did before," Ellingrud said of increased competition in the job market. It absolutely is already," Maggioncalda told BI, noting that workers who don't upskill will have trouble in the job market. It could take years for a worker displaced by AI to retrain and make themselves more competitive in a job market more heavily integrated with AI, Ellingrud speculates.
Persons: , Georgios Petropoulos, Petropoulos, Ellingrud, That's, Jeff Maggioncalda, Maggioncalda, GPT, It's, didn't Organizations: Service, Massachusetts Institute of Technology, Business, McKinsey Global Institute, McKinsey, Microsoft
PepsiCo says it's two-thirds of the way done with an overhaul of its supply chain. This article is part of "The Future of Supply-Chain Management," a series on companies' manufacturing and distribution strategies. With more automation, workers are doing fewer physical tasks, like driving a forklift, and far more oversight of the machines taking over those tasks. Workers at manufacturing facilities and distribution centers and the unions that represent them often bristle at automation, which can lead to layoffs. Even as it has invested in automation, PepsiCo's total workforce has swelled: It grew by 20%, to 318,000, over the five years that ended in 2023.
Persons: it's, , Gregg Roden, he'd, Roden, Athina, Campbell, Kanioura Organizations: PepsiCo, Chain Management, Service, Gatorade, Frito, Microsoft, Workers, Tyson Foods, Food, McKinsey Locations: Doritos, North America
Many U.S. EV owners, in particular, are having second thoughts. EV adoption has slowed in the U.S., even as the recent earnings and delivery reports from both GM and Ford showed sizable increases in EV sales. Ford said EV sales were up 60%, to nearly 24,000 units, but CEO Jim Farley described a "more realistic and sharpened" EV plan during its earnings call. Drury said that some distinctions are becoming clear between all EV owners and those who are most satisfied. As battery range and density increase, and EV charging infrastructure improves, and prices continue down, Brauer said the picture should brighten for EV sales.
Persons: Scott Olson, Ford, Jim Farley, Tesla, Mary Barra, Edmunds, EVs, Ivan Drury, it's, I'm, Drury, Karl Brauer, they're, Brauer, Barra Organizations: Getty, McKinsey, U.S, EV, GM, Ford, Gallup, CNBC, ICE Locations: Chicago , Illinois, ICEs, Australia, Brazil, China, Germany, Norway, France, Italy, South Korea, U.S, , California
The Federal Trade Commission is launching an investigation into so-called "surveillance pricing," seeking more information about how artificial intelligence is used to change pricing rapidly based on data about customer behavior and characteristics. The FTC says the practice allows companies to charge different customers, different prices. "Firms that harvest Americans' personal data can put people's privacy at risk," FTC Chair Lina Khan said in a news release. Kahn describes surveillance pricing as a "shadowy ecosystem of pricing middlemen." Mastercard said in a statement, "We will cooperate with the FTC in this process."
Persons: Lina Khan, Kahn Organizations: Federal Trade Commission, CNBC, Summit, FTC, Mastercard, JPMorgan Chase, Accenture, McKinsey, Home Depot, Tractor Supply, Hannaford, Puma Locations: Washington ,
The buzzy bot's technology — generative AI — could write emails, produce code, and materialize graphics in minutes. Generative AI can hallucinate, spread misinformation, and reinforce biases against marginalized groups if it's not managed properly. That's where a chief ethics officer comes in. AdvertisementRight now, though, companies aren't hiring people into these roles fast enough, according to Steve Mills, the chief AI ethics officer at Boston Consulting Group. She also engages with government leaders and other chief ethics officers.
Persons: , ChatGPT, it's, Steve Mills, Mills, Shankar, Christina Montgomery Organizations: Service, . Companies, Mckinsey & Company, Business, Boston Consulting, Fortune, International Association of Privacy Professionals, Intelligence Locations: Var, Science
In large South Korean cities like Seoul, convenience stores are on every corner, sometimes with multiple outlets from competing companies dotting the same street. Heo Ran/ReutersThere are a few things that set South Korean convenience stores apart. A quick search on YouTube, TikTok or Instagram shows an endless supply of videos about Korean convenience stores. Indeed, Korean convenience store companies have grown so successful they are even expanding overseas. But when she next returns to South Korea, she will “definitely” still visit a convenience store and hit record, she said.
Persons: , Chang Woo, ” Chang, Heo Ran, Chang, – they’re, Jiny, , Emart24 –, Maeng Organizations: South Korea CNN, Korea Convenience Store, South, Kwangwoon University, Deloitte Korea, McKinsey, Companies, Deloitte, YouTube Locations: Seoul, South Korea, Japan, Taiwan, , United States, Korea, London, Australia, “ Korea, Sydney, Southeast Asia, Vietnam, Malaysia
In today's big story, President Biden's comeback plan isn't working , and Democratic leaders are ready to move on . President Joe Biden's reelection campaign appears to be on its last legs as calls within his party have grown from whispers to shouts since his disastrous debate last month. AdvertisementBut perhaps the biggest blow to Biden's reelection campaign came with the news that his former running mate has doubts. But for some Democrats, the risk of Biden continuing his reelection campaign could extend from the White House to Capitol Hill. Still, despite mounting pressure, Biden's campaign has remained steadfast about his reelection bid.
Persons: , Biden's, Mario Tama, Tyler Le, Joe Biden's, it's, Insider's Brent D, Griffiths, Sen, Bernie Sanders, Biden, doesn't, That's, BI's Bryan Metzger, Chuck Schumer, Hakeem Jeffries, Nancy Pelosi, Sarah Gray, Kelsey Vlamis, Barack Obama, Kent Nishimura, don't, Schumer, Jeffries, Adam Schiff, Quentin Fulks, Cros, Steve Schwarzman, it'll, Michael M, Jensen, Goldman Sachs, Peter Naylor, Amy Reinhard, Jamie Dimon's, cushy, Ernst & Young, Joe Biden, Kamala Harris, It's, Harris, Harvey Weinstein, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, Annie Smith, Amanda Yen Organizations: Service, American Airlines, United Airlines, Democratic, Business, Getty, Trump, Biden, Capitol, Case, Senate, Wall, Google, Bank of America, Blackstone, Nvidia, Netflix, EV, Mercedes, Benz, Warner Bros Discovery, Warner Bros, Discovery, WarnerMedia, Investors, JPMorgan, McKinsey, Ernst, American Express, Convention Locations: Crowdstrike, Biden's, AFP, New York, London
Business Insider checked in with four major firms — Boston Consulting Group, Ernst & Young, McKinsey, and PricewaterhouseCoopers (PwC) — for insights into what they might be looking for in prospective employees. AdvertisementWhat kinds of roles are consulting firms hiring for? Consulting firms often hire for a range of positions. Rod Adams, talent acquisition and onboarding leader at PwC, told BI that the company is hiring consultants, engineers, accountants, and tax professionals, among other roles. Consulting firms often say there isn't one specific background or set of skills they look for.
Persons: , isn't, Ernst & Young, Ernst &, Alicia Pittman, Pittman, Ernst, Young, Rod Adams, who've, PwC, Adams Organizations: Service, McKinsey & Company, Business, Boston Consulting Group, Ernst, Ernst & Young, McKinsey, PricewaterhouseCoopers, Consulting, BI
The fleet of 500 vehicles operating in the city belongs to Apollo Go, a unit of Chinese tech giant Baidu (BIDU). There have also been complaints from residents in Wuhan about traffic jams, as driverless cars fail to respond to traffic lights. Uncertainty over the safety and reliability of driverless cars has cast a long shadow over the industry in the US. Last week, authorities in Shanghai’s Pudong New Area started handing out licenses to driverless car operators, including Apollo Go and Alibaba-backed AutoX, according to state media China Daily. California-based startup Pony.ai, backed by Toyota and Saudi Arabia, was also given the green light to test driverless vehicles in the financial hub.
Persons: You’ll, ” Tu Le, robotaxi, Apollo Go’s, Apollo, Waymo, Elon Musk, Go Organizations: Hong Kong CNN —, Weibo, Baidu, Global Times, Sino, CNN, National Bureau of Statistics, Apollo Go, United, GM, Department of Justice, McKinsey, Pudong New Area, Toyota, Beijing Municipal Bureau of, Information Technology, People’s Daily Locations: China, Hong Kong, Wuhan, Weibo, United States, United Arab Emirates, California, Beijing, Shenzhen, Pudong, . California, Saudi Arabia, Bao’an district, People’s
Read previewMercedes-Benz is bringing its fast electric vehicle charging stations to 100 Starbucks locations. The charging stations will be accessible to all EV owners. But for EV owners, it's a major roadblock hindering widespread adoption. Related storiesA company spokesperson told Business Insider that by 2030, it hopes to lead the retail industry in decarbonization solutions. The Starbucks spokesperson said the coffee giant is continuing to learn how its customers interact with EV stations and exploring partnerships and areas that would benefit from similar routes.
Persons: , it's, Simon, Mercedes, Michael Kobori Organizations: Service, Benz, EV, Starbucks, Business, McKinsey, Mercedes, Simon Properties, Volvo Locations: Coast, Canada, Mexico, Denver, Seattle
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