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In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailSouth Korea's Kakao and Naver shares fall after fire disrupts servicesShares of Kakao's franchises — Kakao Pay, Kakao Bank and Kakao Games — all fell by more than 7% in Asia's morning session. CNBC's Chery Kang reports.
The outage was triggered by a fire at the data center, which also hosts servers for other major Korean tech companies. KakaoTalk is not only South Korea's top messaging app, it is also heavily relied on for everything ranging from online payments, gaming and ride hailing as well as log-in verification for other major websites. That's more than 90% South Korea's population of 51.74 million people, as of Nov. 1, 2021. South Korean President Yoon Suk-yeol described the impact of Kakao's outage as "no different from the national communication network." Naver also briefly faced limited disruptions as the data center also hosts servers for the company, but resumed most of its operations on Sunday.
Service disruptions, some of which continued into Sunday, hit some of the country's most-used apps and websites, including Kakao messenger and the company's online payment, gaming and music streaming services. read moreThe outages highlighted how reliant South Korea is on Kakao messenger, which is the default form of communication for many government and business services. Register now for FREE unlimited access to Reuters.com Register"We ask that government ministries also make every effort to ensure that Kakao and others can responsibly and promptly restore services," Yoon said, according to his spokeswoman. Yoon ordered the science and ICT minister to provide personal support, and called for an investigation to identify the exact causes behind the incident. Register now for FREE unlimited access to Reuters.com RegisterReporting by Josh Smith; Editing by Tom HogueOur Standards: The Thomson Reuters Trust Principles.
SEOUL, Oct 15 (Reuters) - A fire at a suburban data centre south of Seoul damaged servers of South Korea's major tech companies, Kakao Corp. (035720.KS) and Naver Corp. (035420.KS) on Saturday, causing extensive disruption to the country's dominant messenger service and internet portal. The fire at SK C&C (034730.KS) on Saturday afternoon affected the operations of companies including Kakao and Naver housed at the data centre in Pangyo, on Seoul's southern periphery, an SK official said. Kakao messenger and some affiliated services remained down more than eight hours after the fire broke out. Safety precautious were preventing Kakao from resuming power supplies to its data centre, Yonhap news agency reported. Kakao's messenger app Kakao Talk has more than 47 million active users in South Korea and 53 million globally, the company said in a report in August.
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