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Anyone who flies regularly dreads that email from airlines: The flight you booked isn’t the one you will be taking. Dynie Sanderson got one from Air Canada last week. Her October flight from London to Nairobi via Cairo on a partner airline was changed to include a second stop. The five-hour layover in Ethiopia would make her miss the start of a safari.
The Hotel Cabanas That Cost More Than Most Rooms
  + stars: | 2023-03-08 | by ( Dawn Gilbertson | ) www.wsj.com   time to read: 1 min
The priciest item on your next hotel bill might not be the room but a posh slice of poolside shade and privacy. Cabanas, those curtained-off retreats with TVs, padded lounge chairs, couches, trendy sunscreen and other perks, are fetching eye-popping prices as the travel boom stokes demand. Vacationers are shelling out for them, hoteliers say, often because they are still splurging on all things travel to make up for getaways put off in recent years.
Like Willis, private economists and analysts at payroll firms and staffing companies also see a labor market that is stressed but adjusting. A recent Goldman Sachs study concluded wage growth should continue slowing even with the current low unemployment rate of 3.4%. But even that came with slowing wage growth, and the gain was amplified by seasonal adjustments used to factor out expected swings in hiring during holidays and summer. Nela Richardson, chief economist at payroll processor ADP, said even as economy-wide hiring remains strong, the tech layoffs may be helping mute overall wage growth. "If that is a trend...we would expect there would be less drive for wage growth," she said.
ATLANTA—Passengers boarding Southwest Airlines Flight 2299 to Washington last week didn’t see the typical ads for credit cards or dreamy vacation spots on the walls of the jet bridge. In their place were framed travel tips, including a heads up on Southwest’s quirky seating policy. “No assigned seats on board, pick any open seat!’’ one poster says. Disco music blared from portable speakers to keep people moving.
PHOENIX—One of the top perks of access to airport lounges—bringing family members and partners along to eat, drink and relax for free—increasingly comes with a price tag. Maddie Davidson and her family hiked to the American Express Centurion Lounge in a neighboring concourse at Sky Harbor International Airport a few weeks ago to enjoy free breakfast and some mimosas before a flight to Orlando, Fla. She was surprised when the front desk agent at the lounge said the price for her husband and two children was $110.
It will play out and reverberate for years or decades, Hagen told me. “The pathological normal,” Hagen calls it: a patchwork of homespun, bespoke realities, each one invested in a different story about what exactly happened when Covid ruptured the story of our lives. garb.”More than once, life seemed to be attaining “an uncanny resemblance to normal life,” as one man put it. But because we don’t totally understand where that experience has delivered us, we don’t know the right gloss to give it. “The days are strange,” one public-school teacher told Milstein toward the end of his first interview, in May 2020.
United Airlines to Ease Family Seating Fees
  + stars: | 2023-02-20 | by ( Alison Sider | Dawn Gilbertson | ) www.wsj.com   time to read: 1 min
United Airlines says its new family seating approach will be fully implemented by early March. United Airlines Holdings Inc. said it would make it easier for parents to book airplane seats next to their young children without paying a fee, making a change to a common practice that has come under scrutiny by regulators. United on Monday said it has made changes to its seat-map tool to help seat children younger than 12 years old next to an adult in their party without a fee. When needed, the tool will make “preferred” seats in economy cabins—often aisle or window seats—available without an additional fee.
A Playbook for Fighting Hotel Resort Fees
  + stars: | 2023-02-15 | by ( Dawn Gilbertson | ) www.wsj.com   time to read: 1 min
You can’t stop resort fees from showing up on your hotel bill. That doesn’t mean you can’t make them disappear. Fees started as a way to bundle services resorts say travelers want, and have become big business for hotels of all types. President Biden blasted them as “junk fees” in his State of the Union address. “Those fees can cost you up to $90 a night at hotels that aren’t even resorts,” he said.
PHOENIX—Anyone can travel to the Super Bowl if money is no object. Then there’s the subset of superfans whose mission is to somehow get to—or at least near—this year’s NFL championship without going broke. Vince Meyer is bunking with a friend in a $75-a-night guest room in South Phoenix. His girlfriend bailed when she heard there was no bathroom in the room.
PHOENIX—Anyone can travel to the Super Bowl if money is no object. Then there’s the subset of superfans whose mission is to somehow get to—or at least near—this year’s NFL championship without going broke. Vince Meyer is bunking with a friend in a $75-a-night guest room in South Phoenix. His girlfriend bailed when she heard there was no bathroom in the room.
PHOENIX—Anyone can travel to the Super Bowl if money is no object. Then there’s the subset of superfans whose mission is to somehow get to—or at least near—this year’s NFL championship without going broke. Vince Meyer is bunking with a friend in a $75-a-night guest room in South Phoenix. His girlfriend bailed when she heard there was no bathroom in the room.
The stronger-than-expected hiring pushed the unemployment rate to 3.4%, the lowest since the spring of 1969. “It will give the Fed absolutely no reassurance that labor market imbalances – which have been adding to wage pressures - are easing," said Brian Coulton, chief economist at Fitch Ratings. "It will reinforce the message that the Fed still has quite a lot of work to do to tame core inflation." U.S. Labor Secretary Martin Walsh said he thought Friday's report showed signs of an economy and labor market steadily returning to normal. Powell pointed out that the years just before the COVID-19 health crisis included simultaneously low unemployment, low inflation, and sustainably modest wage growth, proof that a best-case set of conditions was achievable.
Nina Simon’s 9-year-old daughter spent five extra days with her grandparents in Washington state. Annalee Hickman Pierson’s 7-year-old daughter missed her first Christmas with her baby sister in Utah, where matching pajamas and velvet dresses awaited. The children were flying solo as part of Southwest Airlines Co.’s service for unaccompanied minors. They were among the youngest travelers caught in the carrier’s holiday meltdown.
LONG ISLAND CITY, N.Y.— JetBlue Airways Chief Executive Robin Hayes pulled up a flight tracking app on his smartphone and ticked off real-time flight delay stats for his and other airlines. JetBlue had the lowest rate of delayed flights of any major U.S. airline on this mid-January weekday. On-time arrivals were running around 94% for the day, two points shy of the airline’s all-time record, airline President Joanna Geraghty boasted.
The Best and Worst Airlines of 2022
  + stars: | 2023-01-18 | by ( Dawn Gilbertson | Allison Pohle | ) www.wsj.com   time to read: 1 min
This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com. https://www.wsj.com/articles/best-worst-us-airlines-flights-cancellations-delays-baggage-11673982171
Make 2023 the Year You Escape Expense-Report Jail
  + stars: | 2023-01-04 | by ( Dawn Gilbertson | ) www.wsj.com   time to read: 1 min
My New Year’s resolution is to make it through 2023 without a nastygram from the nice folks in expense accounting. But I get plenty of automated emails not-too-subtly nudging me to do my expenses already. I’ve had more than a few expense reports returned for missing receipts or other missing details. Adjusting to new rules in a new job that has me crisscrossing the country more than ever is part of the reason. Mostly, though, I—and millions of others—need to do a better job of corralling receipts and filing reports as soon as possible after a trip so they don’t pile up.
Southwest Airlines Co. on Tuesday began doling out 25,000 frequent-flier points to travelers affected by its holiday meltdown. The bonus miles, which the airline notes are in addition to ticket refunds and reimbursement for expenses, were accompanied by a letter from Southwest Chief Executive Bob Jordan .
Can Southwest Airlines Buy Back Its Customers’ Love?
  + stars: | 2023-01-02 | by ( Dawn Gilbertson | ) www.wsj.com   time to read: 1 min
This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com. https://www.wsj.com/articles/southwest-airlines-vouchers-baggage-frequent-fliers-11672579328
Can Southwest Airlines Buy Its Customers’ Love Back?
  + stars: | 2023-01-01 | by ( Dawn Gilbertson | ) www.wsj.com   time to read: 1 min
This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com. https://www.wsj.com/articles/southwest-airlines-vouchers-baggage-frequent-fliers-11672579328
Southwest Airlines Co. seeks to return to normal operations Friday, more than a week after the start of an unprecedented meltdown that stranded passengers and drew fire from regulators. The Dallas-based carrier plans to more than double the size of its operation overnight. The leap from operating 1,600 flights Thursday to the roughly 4,100 Southwest has scheduled for Friday will be a major test of how well the airline has managed to put itself back together again following a winter storm and subsequent operational problems that led it to cancel nearly 16,000 flights.
Southwest Airlines Co. seeks to return to normal operations Friday, more than a week after the start of an unprecedented meltdown that stranded passengers and drew fire from regulators. The Dallas-based carrier planned to more than double the size of its operation overnight. The leap from operating 1,600 flights Thursday to the roughly 4,000 it has scheduled for Friday will be a major test of how well Southwest has managed to put itself back together following a winter storm and subsequent operational problems that led it to cancel nearly 16,000 flights.
Southwest Airlines Co. worked to return to normal operations Friday, more than a week after the start of an unprecedented meltdown that stranded passengers and drew fire from regulators. The Dallas-based carrier’s leap from operating 1,600 flights Thursday to roughly 4,000 on Friday more than doubled the size of its operation overnight. The expanded schedule represented a major test of how well Southwest has managed to put itself back together following a winter storm and subsequent operational problems that led it to cancel nearly 16,000 flights.
PHOENIX—Carol and Joseph Lepich were blissfully unaware of Southwest Airlines ‘ holiday meltdown when they woke up Tuesday morning. The Sacramento retirees tried to check in for their flight on the Southwest app and found out it was canceled. They then drove to Sky Harbor International Airport to rebook their flight.
PHOENIX—Carol and Joseph Lepich were blissfully unaware of Southwest Airlines Co.’s holiday meltdown when they woke up Tuesday morning. The Sacramento retirees tried to check in for their flight on the Southwest app and found out it was canceled. They then drove to Sky Harbor International Airport to rebook their flight.
The last days of the year are when a small subset of frequent fliers gets serious. These travelers, equal parts stubborn and weary, crisscross the country and sometimes oceans on mileage runs. They often don’t leave their destination airports before turning around. Their goal: Fly and spend enough to maintain or upgrade their elite status with the carrier they fly most, with the promise of upgrades, free checked bags and bonus miles for the following year.
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