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Three members of Twitter's Trust and Safety Council resigned this week. Twitter's Trust and Safety Council, formed in 2016, consists of several dozen people and independent organizations that Twitter says help "advocate for safety and advise us as we develop our products, programs, and rules." Our answer is a categorical 'no,'" the departing council members' release continued. Council members have been "mystified by the lack of communication" since Musk took charge, according to Collier. I'm deeply saddened to see the rise in racist, violent and hate speech in recent months."
Musk said Twitter's team had been "too intense" with suspending fake accounts. Musk said the team in charge of suspensions was "moving to chill mode." After one Twitter user complained about Twitter suspending a number of genuine accounts that posted "memes and positivity," Musk responded: "Team was a bit too intense with spam/bot suspensions. Twitter's new trust and safety head Ella Irwin said that Musk's top priority was platform safety in an interview with Reuters. Several left-wing activists had their accounts suspended unfairly over the past few weeks because Twitter's trust and safety team has been "decimated," one activist impacted told Insider.
On Friday, Musk vowed "significant reinforcement of content moderation and protection of freedom of speech" in a meeting with France President Emmanuel Macron. She said layoffs did not significantly impact full-time employees or contractors working on what the company referred to as its "Health" divisions, including in "critical areas" like child safety and content moderation. She added that the number of people working on child safety had not changed since the acquisition, and that the product manager for the team was still there. On child safety, for instance, Irwin said Twitter had shifted toward automatically taking down tweets reported by trusted figures with a track record of accurately flagging harmful posts. In the interview on Thursday, Irwin said Twitter took down about 44,000 accounts involved in child safety violations, in collaboration with cybersecurity group Ghost Data.
Twitter's new trust and safety chief said it was relying more on AI to identify harmful content. Ella Irwin told Reuters Twitter favors restricting distribution rather than deleting certain content. Ella Irwin, the new head of trust and safety, is the first Twitter executive to give an interview since Elon Musk took over the company on October 27. "The biggest thing that's changed is the team is fully empowered to move fast and be as aggressive as possible," Irwin told the news agency. Irwin said that Twitter, in collaboration with cybersecurity group Ghost Data, took down about 44,000 accounts involved in child safety violations.
Twitter's trust and safety team staged a sickout on November 10, the Washington Post reported. This was in protest to Musk initially ignoring their warnings about the risks of Twitter Blue. Just weeks earlier, on the day he completed the purchase of the company, Musk fired Roth's predecessor Vijaya Gadde, who headed Twitter's trust and safety team for 11 years. The rollout of Twitter Blue has been paused in recent weeks, with users currently unable to sign up for the premium service. Musk appointed executive Ella Irwin as the new head of trust and safety last week.
Twitter has appointed Ella Irwin as its new head of trust and safety, The Information reported. Irwin had previously left Twitter in the first days of Musk's tenure but has now returned, Bloomberg reported. Bloomberg reported that Irwin had previously left Twitter during the initial days of Musk's tenure, but was asked to return amid surging resignations. Irwin and Twitter did not respond to Insider's request for comment about her appointment to the position. Roth, Twitter's former head of trust and safety, resigned on November 10.
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