The software company behind Starbucks' payment and scheduling system has been experiencing a dayslong ransomware attack, causing outages that are disrupting employee pay.
The attack on Blue Yonder, the company that makes the software, began on November 21 and has caused outages in Starbucks's system for tracking employee hours and payments.
Starbucks told its employees that payment for the period ending on November 17 would be unaffected, but there may be discrepancies in the following pay period.
The outage has forced employees to track their shifts using pens and paper, according to Bloomberg.
The software company does not currently have a timeline for resolution of the issue, according to a webpage the company has published for customers impacted by the attack.
Organizations:
Starbucks, Business Insider, Bloomberg, BI, Business, CNN, Sony
Locations:
America