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The Education Department confirmed 305,000 student-loan borrowers had payment errors. AdvertisementAdvertisementThousands of student-loan borrowers have faced issues with their payments as they started footing another monthly bill once again. President Joe Biden's Education Department confirmed to Insider on Friday that about 305,000 borrowers have received inaccurate monthly payments from their servicer — less than 1% of the 28 million borrowers entering repayment. After over three years, the student-loan payment pause ended in September when interest started accruing again on federal borrowers' balances. Some borrowers have reported inaccurate bills under the new SAVE income-driven repayment plan, which the Education Department rolled out over the summer to give borrowers more affordable monthly payments.
Persons: servicers, , Joe Biden's, Ann Currie, Currie, I'm, Miguel Cardona Organizations: Education Department, Service, Joe Biden's Education Department, Department, Bills, Biden, Education
AdvertisementAdvertisementPresident Joe Biden's Education Department is in the midst of crafting a new student-loan forgiveness plan for federal borrowers. It's possible Biden's new plan for debt relief wouldn't be carried out until 2025, meaning a Republican candidate for president could win the election and push Biden's relief efforts to the side. The same day as the high court's ruling, the Education Department launched its new plan: student-debt relief under the Higher Education Act of 1965. Trump also previously called Biden's first debt relief plan an "election enhancing money grab." AdvertisementAdvertisementVivek Ramaswamy, another GOP candidate, called Biden's debt relief efforts a "disaster" that "forces every citizen to pay for anti-American gender-studies majors."
Persons: , Joe Biden's, Tamy Abernathy, Abernathy, Biden, it's, Ashley Pizzuti, Donald Trump —, Trump's, Trump, Ron DeSantis, That's, Vivek Ramaswamy, Mike Pence Organizations: GOP, Service, Joe Biden's Education Department, Republican, Education Department, Higher, Management, Biden's Education Department, Supreme, Florida Gov Locations: Florida
The Education Department confirmed broad-based relief is not on the table. But it's looking at distinct groups of borrowers that could get relief under the Higher Education Act. On October 10 and 11, a group of selected negotiators met with Education Department officials to discuss what student-loan forgiveness under the Higher Education Act should look like. Abernathy said that instead the department would look at more specific waivers allowing at least some debt forgiveness for targeted groups. What I'm saying is that there are many moving pieces and parts of this and the categories for which we are presenting and we end up crafting those regulations could cancel some borrowers' debt completely, but it could not cancel all borrowers' debt completely."
Persons: , Joe Biden's, Tamy Abernathy, Abernathy, Pell Grant, We're Organizations: Education Department, Higher, Service, Joe Biden's Education Department, Supreme, The Education Department, Public, Management
The Education Department is beginning negotiations for its new broad student-debt relief plan. Borrowers can submit a request to comment on the negotiations at the end of each day. AdvertisementAdvertisementPresident Joe Biden's Education Department is about to embark on its next step to enact broad student-loan forgiveness. At the end of September, the Education Department released new details on what the negotiation sessions will look like. AdvertisementAdvertisementThe Education Department is aware of the challenges borrowers are facing — but there's no clear timeline for when the issues will be resolved.
Persons: , Joe Biden's, they've, I've, Miguel Cardona Organizations: Department, Service, Joe Biden's Education Department, Higher, Education Department, Management, Federal Register
AdvertisementAdvertisementStudent-loan payments have resumed, but not all federal borrowers should be making payments. However, it's in some borrowers' best interests to not make payments — even if their servicer has given them a billing statement. While borrowers can submit those claims individually, the Education Department has also announced relief for groups of defrauded borrowers without them needing to take any action themselves. AdvertisementAdvertisementIf borrowers received notice of relief but are still in repayment status, they can contact their servicer, or Federal Student Aid's ombudsman. However, interest will still accrue during that time, and the Education Department cannot control how credit scoring companies interpret the missed payments.
Persons: , Joe Biden's, servicers Organizations: Service, Joe Biden's Education Department, Education Department, Corinthian Colleges Locations: it's, Cardona
The Education Department announced $9 billion in student-debt relief for 125,000 borrowers. It impacts borrowers in public service, on income-driven plans, and those with total and permanent disabilities. AdvertisementAdvertisementPresident Joe Biden's Education Department just announced its latest batch of student-debt relief for targeted groups of borrowers. On Wednesday, the department announced that it has approved $9 billion in debt cancellation for 125,000 borrowers. That included a one-time account adjustment for borrowers on income-driven repayment plans and PSLF — most recently, the department announced it had approved relief for 804,000 borrowers on income-driven repayment.
Persons: , Joe Biden's, Biden, Miguel Cardona, Harris, It's, they're, Education James Kvaal, he's Organizations: Education Department, Service, Joe Biden's Education Department, Public, Social Security Administration, Biden, Education
The Education Department announced $9 billion in debt relief for 125,000 student-loan borrowers this week. The department will continue evaluating which borrowers have completed the required payments. AdvertisementAdvertisementThe top education official doesn't want student-loan borrowers who believe they've made the required payments to lose hope if they have not yet gotten debt relief. According to Federal Student Aid, the Education Department will continue evaluating borrowers' accounts every two months to determine who has met the threshold for relief. Cardona said he recognizes "how difficult it is for so many borrowers" especially after the Supreme Court struck down President Joe Biden's first plan for debt relief.
Persons: Miguel Cardona, , they've, PSLF, " Cardona, Cardona, Joe Biden's Organizations: Education Department, Service, Public, Education, Federal Student Aid, Federal
Student-loan borrowers started to face monthly bills again this week. Miguel Cardona told Insider he's aware of the challenges with repayment. October 1 marked the official end of pandemic relief for federal student-loan borrowers. Education Secretary Miguel Cardona told Insider in an interview that he's aware of the challenges this transition is bringing to both borrowers and servicers. AdvertisementAdvertisementStill, some student-loan servicers continue to point to lack of resources when faced with customer service complaints.
Persons: Miguel Cardona, , we're, Cardona, Joe Biden's, Education James Kvaal, he's, Kvaal, Massachusetts Sen, Elizabeth Warren, Warren, servicers, MOHELA Organizations: Service, Bills, Education Department, Education, Federal Student Aid, Republicans Locations: Massachusetts
The Education Department is moving forward with its new plan for broad student-debt relief. Last week, the Education Department released new details on the process to cancel student debt using the Higher Education Act of 1965. However, it indicates how Biden is thinking about his new plan for relief by targeting borrowers who have struggled with repayment to no fault of their own. Additionally, there is no guarantee borrowers who qualified for Biden's first debt relief plan will qualify this time around. The progress toward new debt relief comes as millions of federal borrowers are entering repayment after an over three-year pause.
Persons: , Joe Biden's, Biden's, Biden, Pell Grant, Alexandria Ocasio, Cortez Organizations: Department, Service, Joe Biden's Education Department, Education Department, Higher Locations: Alexandria
A shutdown would occur the same day student-loan payments resume. The Education Department said resources for borrowers will be available the first few weeks of a shutdown. AdvertisementAdvertisementPresident Joe Biden's Education Department is clear: government shutdown or not, student-loan payment are resuming on October 1. A shutdown could also happen at a critical time for millions of student-loan borrowers. However, amid calls from some Democratic lawmakers and advocates to pause payments in the event of a shutdown, the Education Department confirmed payments are still set to resume.
Persons: doesn't, , Joe Biden's, Biden, servicers, Ayanna Pressley Organizations: Education Department, Service, Joe Biden's Education, Conservative, Democratic, Republicans, Federal, Aid, Management, Education
The Education Department announced it's moving forward with the broad student-debt relief process. AdvertisementAdvertisementPresident Joe Biden's Education Department just took the next step on its second attempt to get broad student-debt relief to millions of borrowers. On Friday, the Education Department released a paper outlining what it is considering as it develops its new plan for broad student-loan forgiveness. AdvertisementAdvertisement"The Biden-Harris Administration has taken unprecedented action to fix the broken student loan system and deliver record amounts of student debt relief," Education Secretary Miguel Cardona said in a statement. "Now, we are diligently moving through the regulatory process to advance debt relief for even more borrowers.
Persons: , Joe Biden's, Harris, Miguel Cardona, I'm Organizations: Education Department, Service, Joe Biden's Education Department, Higher, Biden, Harris Administration, Black Colleges, Universities
The Education Department released its final version of the gainful employment rule. AdvertisementAdvertisementPresident Joe Biden's Education Department has released its final rule to keep student debt from spiraling after a borrower graduates. On Wednesday, the Education Department announced its final version of the gainful employment rule. However, advocates and Democratic lawmakers have previously pushed for a strengthened gainful employment rule to protect borrowers. This includes the most effective gainful employment rule in history," Cardona said.
Persons: , Joe Biden's, Barack Obama, Donald Trump, Education James Kvaal, Jason Altmire, Altmire, Aaron Ament, Miguel Cardona, " Cardona Organizations: Education Department, Service, Joe Biden's Education Department, Education, Education Colleges, Universities —, Department, Democratic, Student Defense
1,200 student-loan borrowers who attended University of Phoenix are getting $37 million in debt relief. On Wednesday, President Joe Biden's Education Department and Federal Trade Commission announced that 1,200 borrowers who attended University of Phoenix will be getting $37 million in debt relief. Phoenix students who were enrolled between September 21, 2012, and December 31, 2014, and submitted claims, are included in this batch. The Education Department said it will begin notifying borrowers in early October that their borrower defense claims have been approved. Over the past months, the Education Department has taken a series of actions to assist defrauded borrowers.
Persons: Joe Biden's, University of Phoenix brazenly, Richard Cordray, Ashford Organizations: University of Phoenix, Education Department, Service, Joe Biden's Education Department, Federal Trade Commission, Phoenix, Aid, FTC, University, Ashford University, San Locations: Phoenix, Wall, Silicon, San Diego
Minnesota AG Keith Ellison opened investigations into 52 student-debt relief companies. He said those companies are suspected of "falsely promising" loan forgiveness to borrowers for fees. Should the investigations find wrongdoing, impacted borrowers could receive relief. Last week, Minnesota Attorney General Keith Ellison announced that his office has opened investigations into 52 student-debt relief companies "suspected of violating Minnesota law," according to the press release. The FTC had previously halted operations of two different debt relief companies that scammed borrowers out of $8.8 million under the guise of debt relief.
Persons: Keith Ellison, California —, Ellison, Joe Biden's, servicers Organizations: Service, Minnesota, Joe Biden's Education, Federal Trade Commission, Justice Department, FTC, Consumer Financial Protection Locations: Minnesota, Wall, Silicon, California
The Education Department announced $72 million in student-debt relief for 2,300 borrowers. On Wednesday, President Joe Biden's Education Department, along with California Attorney General Rob Bonta, announced it was canceling $72 million in student debt for 2,300 borrowers who it said were "cheated" by Ashford University, an online for-profit school based in San Diego. In 2022, a judge ruled that Ashford made 1.2 million misrepresentations to students and faced a civil penalty of $22.3 million. I want to thank the Biden-Harris Administration for changing the lives of thousands of former Ashford students today. Since Biden took office, his Education Department has taken a number of steps to provide debt relief to targeted groups.
Persons: Joe Biden's, Rob Bonta, Bonta, Harris, Ashford, Biden Organizations: Education Department, Ashford University, Service, Joe Biden's Education Department, California Department of Justice, Ashford, Biden, Harris Administration, Department Locations: Wall, Silicon, California, San Diego, Ashford, Zovio, Colorado, CollegeAmerica
The Education Department announced its latest step in the broad student-debt relief process. After the Supreme Court struck down Biden's first plan to cancel student debt broadly for borrowers using the HEROES Act of 2003, his Education Department announced it would be attempting relief using a different law: the Higher Education Act of 1965. "When the Supreme Court ruled against the Biden-Harris Administration's student debt relief plan, we did not waste a moment opening up a new pathway to debt relief," Education Secretary Miguel Cardona said in a statement. Since borrowers will not be entering repayment with broad relief, the department also announced a 12-month "on-ramp" period during which missed payments will not be reported to credit agencies, but interest will still accrue during that time. However, while the department is moving forward with the broad debt relief process, its future is uncertain due to conservative opposition — and potential legal challenges that could once again halt relief for borrowers.
Persons: Joe Biden, Harris, Miguel Cardona Organizations: Education Department, Service, Higher, Biden, Loan, Black Colleges, Universities, Federal Family Education Locations: Wall, Silicon
Biden officially launched the new income-driven student-loan repayment plan, known as the SAVE plan. On Tuesday, Biden's administration announced that student-loan borrowers can now officially enroll in the Saving on a Valuable Education, or SAVE, plan, after it began beta testing the program in July. "The SAVE plan is a sea change for students, making college loans far more affordable than ever before," Under Secretary of Education James Kvaal said in a statement. Borrowers who are currently enrolled in the REPAYE plan will automatically have their monthly payments adjusted to the new SAVE plan before payments restart." AdvertisementAdvertisement"The SAVE plan is a game changer," Education Secretary Miguel Cardona told reporters on a Monday press call.
Persons: Biden, Joe Biden, Biden's, Education James Kvaal, Miguel Cardona, we're Organizations: Service, Valuable Education, Education Department, SAVE, Education, Federal, Internal Revenue Service, NAACP Locations: Wall, Silicon
The FTC accused two companies of scamming student-loan borrowers out of $8.8 million. The FTC said they pocketed "illegal" fees for debt relief services that are normally free. A federal court halted the operations of the companies last week, and it will determine whether they violated the law. Biden's administration has previously warned borrowers to keep an eye out for scams, especially with confusion surrounding the debt relief conversation. Nearly a year ago, the Education Department announced up to $20,000 in debt relief for federal borrowers.
Persons: Joe Biden's, Samuel Levine, Pell Grant Organizations: FTC, Service, Federal Trade Commission, Intercontinental Solutions, Joe Biden's Education Department, Education Department, FTC's Bureau, Consumer Locations: Wall, Silicon
Some student-loan borrowers are running into hurdles leading up to the payment resumption. Insider spoke to borrowers with inaccurate monthly statements and incomplete debt relief. Jess's incorrect monthly payment statement is just one of the challenges borrowers are facing as President Joe Biden's Education Department and federal student-loan companies work to transition millions of borrowers back into repayment. This announcement was part of the department's one-time account adjustment to get relief to borrowers who have reached the repayment threshold. "Right now, House Republicans are pursuing an appropriations bill that cuts $22.5 BILLION from education," Education Secretary Miguel Cardona wrote on X last month.
Persons: Jess, couldn't, Jess —, , she's, there's, Joe Biden's, Scott Buchanan, servicers —, Buchanan, we've, Karin Smith, Smith, I'm, It's, haven't, Miguel Cardona Organizations: Service, Joe Biden's Education Department, Student Loan, , Education Department, The Education Department, House Republicans, Republican Locations: Wall, Silicon
Reps. Katie Porter and Joe Courtney sent a letter to student-loan company MOHELA on Tuesday. They asked how the company is using its resources to manage the Public Service Loan Forgiveness portfolio. Borrowers have reported difficulty getting help from MOHELA during the payment pause. On Tuesday, Reps. Katie Porter and Joe Courtney sent a letter to Scott Giles, the CEO of student-loan company MOHELA, which manages the Public Service Loan Forgiveness portfolio. Nelnet, another student-loan company, announced in March that it was cutting its call center hours and laying off 550 employees likely due to budget constraints.
Persons: Katie Porter, Joe Courtney, MOHELA, haven't, Scott Giles, Joe Biden's, Porter, Courtney, Giles, Nelnet, Organizations: Public, Service, Democratic, MOHELA, Joe Biden's Education Department, Department, , Education Department Locations: MOHELA, Wall, Silicon, PSLF
Biden recently announced student-debt relief for over 800,000 borrowers on income-driven repayment. The American Rescue Plan said debt relief will not be subject to federal taxes through 2025. While most states adopted the same guidance, some states could tax the latest relief. However, states can choose whether to craft their tax laws in accordance with federal law — and while most states have chosen not to tax debt relief, some have. Along with the varying state laws, the blog said that borrowers who receive debt relief through Public Service Loan Forgiveness are exempt from taxes, along with those who receive relief if their school closed down.
Persons: Biden, Joe Biden's, Organizations: American, Plan, Service, Joe Biden's Education Department, of Education, Mississippi North Carolina Indiana Wisconsin, Arkansas Revenue, Tax Foundation, Public Locations: Wall, Silicon, Mississippi North Carolina, Mississippi North Carolina Indiana Wisconsin Arkansas
The Supreme Court struck down affirmative action in college admissions at the end of June. The Education and Justice Departments released new guidance for colleges in the ruling's aftermath. They said colleges can reconsider how they use legacy preference in admissions. On Monday, President Joe Biden's Education and Justice Departments released new guidance to schools in the aftermath of the Supreme Court decision at the end of July that struck down affirmative action in college admissions. Following the affirmative action decision, legacy preference in college admissions entered a harsh spotlight.
Persons: Joe Biden's, Merrick Garland, Kristen Clarke, Catherine Lhamon, Cardona Organizations: Justice, Service, Joe Biden's Education, Civil, Education Department, Harvard University, Community Economic, Greater Boston, Network, Harvard, Wesleyan, Occidental Locations: Wall, Silicon, New England
Conservative groups filed a lawsuit last week to block Biden's latest student-debt relief effort. The relief would discharge loans for over 800,000 borrowers on income-driven repayment plans. But there are similarities in the arguments from the October lawsuit, and the most recent one challenging the income-driven repayment relief. "Unlawful cancellation of student-loan debt reduces the amount of a borrower's PSLF-cancellable debt and thus reduces the amount by which PSLF benefits qualified employment," it said. It's unclear how this lawsuit will impact debt discharges, but the administration has made no indication yet that the process will be halted.
Persons: Joe Biden's, , Harris Organizations: PSLF, Service, New Civil Liberties Alliance, Cato Institute, Mackinac Center for Public, Education Department, Biden, Harris Administration, Public, Cato Institute and Mackinac Center, Federal Register Locations: Wall, Silicon
Ron DeSantis said he supports bankruptcy as an option for student-loan borrowers. The Education and Justice Departments announced reforms to ease the bankruptcy process. But he does think bankruptcy should be an option for borrowers who cannot afford to pay off their debt. Debate over the issue of bankruptcy for student-loan borrowers has been ongoing, and a topic lawmakers on both sides of the aisle have been concerned about. Last week, Warren requested updated information from the Justice Department on the status of implementation of the new reforms to the process.
Persons: Ron DeSantis, DeSantis, we've, Joe Biden's, Biden, Massachusetts Sen, Elizabeth Warren, Warren Organizations: Justice, Service, Gov, Economic, Joe Biden's Education Department, Education Department, Justice Department, DOJ, ED Locations: Wall, Silicon, Massachusetts
The new plan, known as the SAVE Plan, will fully launch in August. Borrowers who apply during this period will not need to reapply after the official launch. Borrowers can learn more about whether they need to apply for new plan, and how to do it, at this link. Since that process could take time, the department recommends borrowers look into the SAVE Plan should they find they cannot afford payments without broad relief. "No President has fought harder for student borrowers, and the SAVE plan will give millions of borrowers breathing room on their monthly bills now and for years to come."
Persons: Joe Biden's, Biden's Organizations: SAVE, Service, Joe Biden's Education Department, CNN, Federal, Aid, Department, Federal Student Aid, Education Department Locations: Wall, Silicon
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