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What We Know About the Global Outage
  + stars: | 2024-07-19 | by ( Eshe Nelson | More About Eshe Nelson | ) www.nytimes.com   time to read: 1 min
Across the world, critical businesses and services including airlines, hospitals, train networks and TV stations, are being disrupted by a global tech outage affecting Microsoft users. In many countries, flights have been grounded, workers couldn’t access their systems and, in some cases, customers haven’t been able to make card payments in stores. A series outages rippled across the globe as information displays, login systems and broadcasting networks went dark. The problem affecting the majority of services was caused by a flawed update by CrowdStrike, an American cybersecurity firm, whose systems are designed to protect users from hackers. Microsoft said on Friday that it was aware of an issue affecting machines running “CrowdStrike Falcon.”
Persons: haven’t, Organizations: Microsoft Locations: American
Microsoft's cloud services have been restored after suffering an outage, the company said on Friday. The U.S. tech giant said late on Thursday that customers in the Central U.S. region may experience issues with multiple Azure services and its Microsoft 365 suite of apps. Reuters on Friday reported that the Microsoft cloud outage led to some airlines grounding flights. U.S.-based Frontier Airlines said on Friday that its systems were impacted by the Microsoft outage. In January, Microsoft cloud suffered an outage globally that impacted services from Outlook to Teams.
Organizations: Microsoft Times, Microsoft, Reuters, Frontier Airlines Locations: New York City, U.S, Central U.S
Plug Power – Shares of the green energy company plummeted 13%, on pace for its fourth-straight losing year. Comerica – Shares tumbled nearly 11% after the bank posted second-quarter financial results that reflected a decrease in net interest income from the prior-year quarter. American Express posted revenue of $16.33 billion, which is below the $16.59 billion expected from analysts polled by LSEG. In terms of earnings, the company posted $3.49 per share on an adjusted basis for the period, which is higher than the $3.24 per share analysts expected. The company posted $5.83 billion in revenue, missing the $5.95 billion analysts polled by FactSet were expecting.
Persons: FactSet, Curtis Farmer, LSEG, SLB, W.R, Morgan Stanley, Halliburton –, Huntington Bancshares, Huntington, CNBC's Hakyung Kim, Pia Singh Organizations: Microsoft, SentinelOne, Palo Alto Networks, Comerica –, Bloomberg News, American Express, LSEG, LSEG . Revenue, Arm Holdings, Halliburton Locations: Palo, Berkley
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Persons: There's, It's, you'll, You'll, you've Organizations: Business, Bank of America, Bank of America Business, Bank of America Travel, American Express, Amex, Bank of America Travel Center, of America, Bars, Merrill, Bank, Bank of, Mastercard, Chevron
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailMajor global cyber outage hits airlines, banks and media outlets, impacting millionsCybersecurity firm CrowdStrike suffered a major outage on Friday, the company told NBC, impacting businesses globally. Meanwhile, Microsoft's cloud services were restored after they also suffered an outage on the same day. CNBC's Karen Tso and Arjun Kharpal with the latest.
Persons: CrowdStrike, Karen Tso, Arjun Kharpal Organizations: NBC
The outage was attributed to CrowdStrike, a cybersecurity firm whose software is used by scores of industries around the world to protect against hackers and outside breaches. At least three major U.S. airlines, American, United and Delta, grounded all flights, according to the Federal Aviation Administration, one day after a major outage at Microsoft briefly grounded some flights. “A global technical outage has impacted some airplane operations and terminal services,” the airport said on social media. Disruptions were also reported at Berlin Brandenburg Airport, Schiphol Airport in Amsterdam and Dubai International Airport. Microsoft said the problem had affected multiple systems for customers in the central United States.
Persons: CrowdStrike, ” Michelle McGuinness, Australia’s, Organizations: United, Federal Aviation Administration, Microsoft, Sydney Airport, , Cyber Security, Berlin Brandenburg Airport, Dubai International Locations: Australia, Amsterdam, Phoenix, United States
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Persons: you'll, AAdvantage, You'll Organizations: Business, Mastercard, American Airlines, Barclays AAdvantage, American, Qatar Airways, Etihad, Alaska Airlines, Mastercard ®, Airlines, Google, AAdvantage Miles American, Oneworld, British Airways, Cathay, Japan Airlines, Malaysia Airlines, Qantas, Royal Air Maroc, Royal Jordanian Airlines, S7 Airlines, SriLankan Airlines . American, Air, China Southern Airlines, Etihad Airways, Fiji Airways, Hawaiian Airlines, Silver Airways, Admirals Club, Virgin Islands, Inflight American Airlines, Express, Ink, American Express, Chase, Aviator, eBay, Barclays Aviator, Barclays Locations: U.S, Cathay Pacific, Finnair, Iberia, Japan, Air Tahiti Nui, Cape Air, GOL Airlines, Hawaii, Canada, Virgin, Puerto Rico, Alaska
Read previewMajor airlines, banks, and supermarkets are experiencing widespread disruptions linked to an IT outage after Microsoft reported problems with its online services. American Airlines, Delta Airlines, and United Airlines are among the airlines that have issued ground stops for their aircraft due to communication issues, Reuters reported. A spokesperson for Singapore's Changi Airport told BI: "Due to a global outage affecting IT systems of many organizations, the check-in process for some airlines at Changi Airport is being managed manually." On Thursday night, Frontier Airlines issued a ground stop order, saying in a statement: "flight operations are currently being impacted by a major Microsoft technical outage." AdvertisementThe Austin-headquartered tech giant, which specializes in security for cloud computing platforms, confirmed with CNBC on Friday morning that it was receiving outage reports.
Persons: , Dan Coatsworth, AJ Bell, CrowdStrike, Omer Grossman, CyberArk, Grossman Organizations: Service, Microsoft, American Airlines, Delta Airlines, United Airlines, Reuters, London Stock, Business, BI, , Local, Changi, Changi Airport, Melbourne Airport, Sydney Airport, Rajiv Gandhi, Edinburgh Airport, Berlin Airport, Ryanair, Europe's, Frontier Airlines, CNBC, Windows Locations: Singapore, Changi, Australia, Delhi, India, Germany
Three-Stock Lunch: IBM, Coca-Cola and American Airlines
  + stars: | 2024-07-19 | by ( ) www.cnbc.com   time to read: 1 min
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailThree-Stock Lunch: IBM, Coca-Cola and American AirlinesNations Indexes founder Scott Nations joins 'Power Lunch' to discuss stock plays for three stocks.
Persons: Scott Nations Organizations: IBM, American Airlines Nations
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But, according to the cybersecurity company's terms and conditions, CrowdStrike doesn't have to shell out anything more than a simple refund. The terms for CrowdStrike's Falcon security software — which is used by companies and government agencies around the world — limit liability to "fees paid." AdvertisementThat means CrowdStrike users who signed the standard terms and conditions can't expect to get more than a refund from the company, Waller said. Related storiesBigger companies using CrowdStrike's software — like some of the airlines or hospital chains affected — may have negotiated different terms and conditions contracts with the cybersecurity company. According to Waller, most cyber insurance companies have policies that cover "contingent business interruption" or "dependent business interruption."
Persons: , Elizabeth Burgin Waller, Woods, Waller, CrowdStrike didn't, I've, CrowdStrike, We've, SolarWinds, Paul Engelmayer Organizations: Service, CrowdStrike's Falcon, Business, CrowdStrike, Woods Rogers, CrowdStrike's, SEC, Securities and Exchange Commission Locations: Manhattan, Russian
Air travel in the US is snarled after a global IT outage. A map shows air traffic grinding nearly to a halt during a normally busy early morning period. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . A time-lapse map shared by Colin McCarthy on X, formerly known as Twitter, using flight tracking website Flightradar24.com shows flights grinding to a halt overnight in the US. This story is available exclusively to Business Insider subscribers.
Persons: , Colin McCarthy Organizations: Service, Microsoft, Business
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From Manila to the Netherlands to New Jersey, critical businesses and services were brought to a standstill on Friday by a global tech outage. The disruption was caused by a flawed software update from a cybersecurity company that operates behind the scenes for many businesses. But the impact was visceral, creating chaotic scenes at airports, grocery stores, subway stations and elsewhere. Here are scenes from around the world on Friday. Even as some systems were restored, the outages are likely to have ripples effects that will not be quickly overcome.
Locations: Manila, Netherlands, New Jersey
Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports. Ting Shen/Bloomberg via Getty ImagesMajor airlines like United, Delta and American Airlines grounded flights Friday morning amid a global IT outage impacting their operations, triggering delays for travelers. More from Personal Finance:Global tech outage hits financial services companies, including Charles SchwabRent a car for a road trip, or drive your own? Expedia, for example, said on social media Friday morning it was "experiencing high call volume and long wait times due to a global IT outage. The United Airlines terminal on July 19, 2024 as a global technology outage affected LAX airport in Los Angeles.
Persons: Ting Shen, Eric Napoli, Napoli, There's, John Breyault, Charles Schwab, Taylor, Biden, Breyault, Sara Rathner, Myung J, Chun Organizations: Delta Airlines, Ronald Reagan National Airport, Airlines, Bloomberg, Getty, American Airlines, U.S . Department of Transportation, National Consumers League, Finance, Global, United Airlines, Los Angeles Times, Transportation Department, Microsoft Locations: Arlington , Virginia, Delta, Los Angeles
Crowds are seen building up at Suvarnabhumi Airport as a global IT disruption caused by a Microsoft outage and a Crowdstrike IT problem combine to affect users on July 19, 2024 in Bangkok, Thailand. Several airlines halted flights on Friday, while others warned of delays and services being unavailable as the impact of an unprecedented IT outage was felt globally. Organizations including Microsoft were left scrambling to restore apps and services used by a huge number of firms. Airlines across Europe, the Americas and Asia issued updates outlining the suspected extent of impact on their flight schedules and wider services. ET) that operations were "disrupted," excluding flights already en route, and that it would share further updates shortly.
Persons: Stephen Murphy, Grzegorz Drozdz Organizations: Suvarnabhumi Airport, Microsoft, Belfast International, Sky News, KLM, Air Locations: Bangkok, Thailand, Airlines, Europe, Americas, Asia, Air France
CNN —All flights from several major US airlines – including Delta, United and American Airlines – were grounded Friday morning due to a communication issue, according to the Federal Aviation Administration. The ground stop impacts all flights from the airlines, regardless of their destination, said the FAA. It’s unclear how long the ground stop will last, though the FAA suggested an update would be available by 5 a.m. Their grounding comes after a significant Microsoft outage brought Frontier Airlines to a standstill for hours on Thursday – though the ground stop for those airlines has since been lifted. The FAA also announced Friday morning all Allegiant flights would be grounded.
Persons: Frontier, SunCountry Organizations: CNN, American Airlines, Federal Aviation Administration, FAA, Microsoft, Frontier Airlines Locations: Delta, United, United States
Read previewIf the world needed a wake-up call on just how fragile its IT systems are, it just got one: a small update gone wrong appears to be the culprit for a total global meltdown. CEO George Kurtz said on X the issue was caused by a "defect found in a single content update for Windows" with a fix now deployed. CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. AdvertisementBug checkAccording to Microsoft's Azure status page , it's a particular issue with Crowdstrike's "Falcon agent" that was affecting systems. In other words, the agent meant to detect bugs is getting checked to see if it's a bug itself — and causing problems as a result.
Persons: , Morgan, George Kurtz, — George Kurtz, Crowdstrike, Dan Coatsworth, AJ Bell, Omer Grossman, Grossman, Brody Nisbet Organizations: Service, Business, Bloomberg, Computers, Woolworths, Microsoft, CrowdStrike, Windows, Linux, Democratic National Committee, Sony Pictures Locations: Japan, Australia, Switzerland, Singapore, Britain, Austin
The information for the following product(s) has been collected independently by Business Insider: CitiBusiness® / AAdvantage® Platinum Select® World Elite Mastercard®, Citi® / AAdvantage® Platinum Select® World Elite Mastercard®. Bottom line: The CitiBusiness® / AAdvantage® Platinum Select® World Elite Mastercard® is a good choice for small-business owners who fly American Airlines. CitiBusiness® / AAdvantage® Platinum Select® World Elite Mastercard® Insider’s Rating Info icon Business Insider's Ratings are decided by our editorial team. CitiBusiness® / AAdvantage® Platinum Select® World Elite Mastercard® review External link Arrow An arrow icon, indicating this redirects the user." Like most other cards, the CitiBusiness® / AAdvantage® Platinum Select® World Elite Mastercard® charges fees for cash advances, late payments, and returned payments.
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American Airlines flight attendants reach new contract deal
  + stars: | 2024-07-19 | by ( ) edition.cnn.com   time to read: +2 min
Reuters —American Airlines’ 28,000 flight attendants have reached a tentative labor agreement with the company, their union said on Friday. The Association of Professional Flight Attendants, which represents the flight attendants, said the deal addresses their concerns about compensation, work rules and retroactive pay. Reached after more than three years of negotiations, the tentative agreement will be sent to the union’s board for review. Last month, the airline offered flight attendants a new contract with an immediate 17% wage increase and higher profit sharing in 2024, which the union rejected. American’s flight attendants had authorized their union to call a strike if there wasn’t a deal.
Persons: , Julie Hedrick, Pete Buttigieg, Julie Su, Joe Biden, Organizations: Reuters — American Airlines, Professional, White, Transportation, Labor
Airlines, banks, and supermarkets face disruption due to an IT outage linked to Crowdstrike. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementMajor airlines, banks, and supermarkets are experiencing widespread disruptions linked to an IT outage after Microsoft reported problems linked to an update issued by cybersecurity firm Crowdstrike. He told NBC News that Crowdstrike was rebooting its operations but that "it could be some time for some systems — it [won't] just automatically recover." This story is available exclusively to Business Insider subscribers.
Persons: , George Kurtz, Crowdstrike Organizations: Service, Microsoft, NBC News, Business
Why Apple doesn't suffer outages like this
  + stars: | 2024-07-19 | by ( Jordan Hart | ) www.businessinsider.com   time to read: +1 min
Windows devices suffered a global outage, but Mac and Linux remain unaffected, CrowdStrike said. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementWhile Windows users suffered from a global IT outage, Mac owners weren't affected by the defect responsible. Many businesses have been held up by the "blue screen of death" on their Microsoft devices since early Friday morning, but it's business as usual for Mac users, according to CrowdStrike CEO George Kurtz.
Persons: CrowdStrike, , George Kurtz Organizations: Linux, Service, Microsoft, Mac, Business
Airports across the United States slowly descended into chaos early Friday after a worldwide tech outage disrupted flights and stranded passengers. At least five airlines — Allegiant Air, American, Delta, Spirit and United — issued ground stops, according to the Federal Aviation Administration. is closely monitoring a technical issue impacting IT systems at U.S. airlines,” the agency said in a statement. “Several airlines have requested F.A.A. assistance with ground stops for their fleets until the issue is resolved.”It was unclear how long the ground stops were expected to last, but it was causing some headaches for travelers.
Persons: Organizations: Federal Aviation Administration Locations: United States, Delta
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