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A faulty update from CrowdStrike caused a global tech outage on Friday. CrowdStrike CEO George Kurtz has been down this road before. As CTO of McAfee in 2010, Kurtz was at the center of another similar tech debacle. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . This story is available exclusively to Business Insider subscribers.
Persons: CrowdStrike, George Kurtz, Kurtz, Organizations: McAfee, Service, Microsoft, Business
A day after a tech outage disrupted industries worldwide, airlines are digging themselves out from the fallout of thousands of delayed and canceled flights that have left travelers stranded and searching to find a way home over the weekend. On Saturday morning, delays and cancellations had ebbed, and both domestic and international airlines said they expected to return to near normal operations. But higher than usual cancellation rates are still likely throughout the day, as airlines continue to maneuver planes and their flight crews back into position. Yesterday’s software outages immobilized airlines, affecting numerous functions, including calculating aircraft weight, checking in and communicating with travelers. The waits stacked up for passengers, and some were left with no option other than to sleep at airports.
Persons: Grace Aldrin Organizations: La Guardia Locations: New York, Chicago
Crowds are seen building up at Suvarnabhumi Airport as a global IT disruption caused by a Microsoft outage and a Crowdstrike IT problem combine to affect users on July 19, 2024 in Bangkok, Thailand. Several airlines halted flights on Friday, while others warned of delays and services being unavailable as the impact of an unprecedented IT outage was felt globally. Organizations including Microsoft were left scrambling to restore apps and services used by a huge number of firms. Airlines across Europe, the Americas and Asia issued updates outlining the suspected extent of impact on their flight schedules and wider services. ET) that operations were "disrupted," excluding flights already en route, and that it would share further updates shortly.
Persons: Stephen Murphy, Grzegorz Drozdz Organizations: Suvarnabhumi Airport, Microsoft, Belfast International, Sky News, KLM, Air Locations: Bangkok, Thailand, Airlines, Europe, Americas, Asia, Air France
What We Know About the Global Outage
  + stars: | 2024-07-19 | by ( Eshe Nelson | More About Eshe Nelson | ) www.nytimes.com   time to read: 1 min
Across the world, critical businesses and services including airlines, hospitals, train networks and TV stations, are being disrupted by a global tech outage affecting Microsoft users. In many countries, flights have been grounded, workers couldn’t access their systems and, in some cases, customers haven’t been able to make card payments in stores. A series outages rippled across the globe as information displays, login systems and broadcasting networks went dark. The problem affecting the majority of services was caused by a flawed update by CrowdStrike, an American cybersecurity firm, whose systems are designed to protect users from hackers. Microsoft said on Friday that it was aware of an issue affecting machines running “CrowdStrike Falcon.”
Persons: haven’t, Organizations: Microsoft Locations: American
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Plug Power – Shares of the green energy company plummeted 13%, on pace for its fourth-straight losing year. Comerica – Shares tumbled nearly 11% after the bank posted second-quarter financial results that reflected a decrease in net interest income from the prior-year quarter. American Express posted revenue of $16.33 billion, which is below the $16.59 billion expected from analysts polled by LSEG. In terms of earnings, the company posted $3.49 per share on an adjusted basis for the period, which is higher than the $3.24 per share analysts expected. The company posted $5.83 billion in revenue, missing the $5.95 billion analysts polled by FactSet were expecting.
Persons: FactSet, Curtis Farmer, LSEG, SLB, W.R, Morgan Stanley, Halliburton –, Huntington Bancshares, Huntington, CNBC's Hakyung Kim, Pia Singh Organizations: Microsoft, SentinelOne, Palo Alto Networks, Comerica –, Bloomberg News, American Express, LSEG, LSEG . Revenue, Arm Holdings, Halliburton Locations: Palo, Berkley
Why Apple doesn't suffer outages like this
  + stars: | 2024-07-19 | by ( Jordan Hart | ) www.businessinsider.com   time to read: +1 min
Windows devices suffered a global outage, but Mac and Linux remain unaffected, CrowdStrike said. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementWhile Windows users suffered from a global IT outage, Mac owners weren't affected by the defect responsible. Many businesses have been held up by the "blue screen of death" on their Microsoft devices since early Friday morning, but it's business as usual for Mac users, according to CrowdStrike CEO George Kurtz.
Persons: CrowdStrike, , George Kurtz Organizations: Linux, Service, Microsoft, Mac, Business
An IT outage is causing global chaos, with reports that 911 services are down across several US states. The Alaska State Troopers confirmed that 911 services are down due to a "nationwide" outage. Emergency services in New Hampshire and Ohio posted on social media reports of similar issues. AdvertisementEmergency lines have gone down in several US states after a massive IT outage sparked chaos across the globe. The Alaska State Troopers service confirmed in a post on Facebook that 911 and non-emergency call services were down across the state due to the "nationwide" outage, with emergency services in New Hampshire and Ohio posting similar messages.
Persons: Organizations: Alaska State Troopers, Service, Microsoft, Facebook, Business Locations: New Hampshire, Ohio
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailCiti Research's Stephen Trent on global outage impact on airlinesStephen Trent, Citi Research airline analyst, joins 'Power Lunch' to discuss the impact of CrowdStrike's IT outage on the airline industry and more.
Persons: Stephen Trent Organizations: Citi, Citi Research
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Read previewA mass IT outage has hit flights, banks, retailers, and media outlets around the world. Here are some of the companies and operations affected. AdvertisementAirlinesAirlines, including United, Delta, American, and Allegiant, have all grounded flights due to the mass outage. Related stories"KLM and other airlines and airports have been affected by a global computer outage, making flight handling impossible. AdvertisementGrocery store chain Woolworths told BI that some stores had "been impacted as a result of the global IT issue."
Persons: , We're Organizations: Service, Microsoft, Business, Advertisement Airlines Airlines, American Airlines, BBC, Frontier Airlines, Ryanair, KLM, Alaska State Troopers, Airports Major, Gatwick, NHS, Reuters, Media, News Sky, London, Exchange, London Stock, London Stock Exchange, Retailers, Bloomberg, McDonald's, Woolworths Locations: United, Delta, State, Alaska, Heathrow, Gatwick, Luton, Northern, McDonald's Japan
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Persons: CitiBusiness, it's, You'll, you've Organizations: Business, Mastercard, Citi ®, American Airlines, AA, Airlines, Citi, Barclays, Uber, Capital, American Airlines Admirals Club, Google, Virgin Islands, American Locations: Europe, American, AA.com, Hawaii, Canada, Virgin, Puerto Rico, United States, Hawaii , Alaska , Puerto Rico
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailMajor global cyber outage hits airlines, banks and media outlets, impacting millionsCybersecurity firm CrowdStrike suffered a major outage on Friday, the company told NBC, impacting businesses globally. Meanwhile, Microsoft's cloud services were restored after they also suffered an outage on the same day. CNBC's Karen Tso and Arjun Kharpal with the latest.
Persons: CrowdStrike, Karen Tso, Arjun Kharpal Organizations: NBC
The outage was attributed to CrowdStrike, a cybersecurity firm whose software is used by scores of industries around the world to protect against hackers and outside breaches. At least three major U.S. airlines, American, United and Delta, grounded all flights, according to the Federal Aviation Administration, one day after a major outage at Microsoft briefly grounded some flights. “A global technical outage has impacted some airplane operations and terminal services,” the airport said on social media. Disruptions were also reported at Berlin Brandenburg Airport, Schiphol Airport in Amsterdam and Dubai International Airport. Microsoft said the problem had affected multiple systems for customers in the central United States.
Persons: CrowdStrike, ” Michelle McGuinness, Australia’s, Organizations: United, Federal Aviation Administration, Microsoft, Sydney Airport, , Cyber Security, Berlin Brandenburg Airport, Dubai International Locations: Australia, Amsterdam, Phoenix, United States
Here’s what to know if you’re planning to travel this weekend. David J. Phillip/APUS-based carriers American Airlines, United Airlines, Delta Air Lines, Allegiant Airlines, SunCountry and Frontier Airlines all reported issues on Friday. Crews have limits on their working hours, so staffing challenges cascade along with flight delays. That all depends on the type of ticket you have, the airline you’re flying with and whether you have travel insurance (which is always a good idea). If you’re set to travel soon, wherever you are in the world, it’s worth double checking your individual journey status before you travel.
Persons: What’s, It’s, CrowdStrike, David J, Phillip, Cirium, it’s, William Sikora III, you’re, ” Lousson Smith, Aaron Chown, Trenitalia Organizations: CNN, Microsoft, United Airlines, American Airlines, Delta Air Lines, Allegiant Airlines, Frontier Airlines, Federal Aviation Administration, FAA, Ryanair, Air, Turkish Airlines, KLM Royal Dutch Airlines, AirAsia, Dubai, Philadelphia International, Berlin, Amsterdam’s, Edinburgh Airport, CNN Travel, EU, Insurance, Airlines, British Airways, National Rail, Washington , D.C, Washington Metropolitan Area Transit Authority, Metropolitan Transportation Authority, MTA Locations: Air France, Europe, ” Spain’s, Madrid, Barcelona, Delta, , London's Victoria, London, Italy, Washington ,, New York
Air travel in the US is snarled after a global IT outage. A map shows air traffic grinding nearly to a halt during a normally busy early morning period. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . A time-lapse map shared by Colin McCarthy on X, formerly known as Twitter, using flight tracking website Flightradar24.com shows flights grinding to a halt overnight in the US. This story is available exclusively to Business Insider subscribers.
Persons: , Colin McCarthy Organizations: Service, Microsoft, Business
Read previewIf the world needed a wake-up call on just how fragile its IT systems are, it just got one: a small update gone wrong appears to be the culprit for a total global meltdown. CEO George Kurtz said on X the issue was caused by a "defect found in a single content update for Windows" with a fix now deployed. CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. AdvertisementBug checkAccording to Microsoft's Azure status page , it's a particular issue with Crowdstrike's "Falcon agent" that was affecting systems. In other words, the agent meant to detect bugs is getting checked to see if it's a bug itself — and causing problems as a result.
Persons: , Morgan, George Kurtz, — George Kurtz, Crowdstrike, Dan Coatsworth, AJ Bell, Omer Grossman, Grossman, Brody Nisbet Organizations: Service, Business, Bloomberg, Computers, Woolworths, Microsoft, CrowdStrike, Windows, Linux, Democratic National Committee, Sony Pictures Locations: Japan, Australia, Switzerland, Singapore, Britain, Austin
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A trader works on the floor at the New York Stock Exchange on July 3, 2024. "NYSE markets are fully operational and we expect a normal open this morning," a spokesperson for the exchange said Friday. There were other issues, though: Russell US Indexes, which include the closely watched Russell 2000 small-cap gauge, were not calculating after the market open. "This disruption is affecting FTSE Russell real-time indices. Though the Russell indexes weren't updating on digital platforms, the various indexes were being calculated without interruption.
Persons: Russell, Gregory Falco Organizations: New York Stock Exchange, Nasdaq, NYSE, Russell, Cornell University cybersecurity
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Airports across the United States slowly descended into chaos early Friday after a worldwide tech outage disrupted flights and stranded passengers. At least five airlines — Allegiant Air, American, Delta, Spirit and United — issued ground stops, according to the Federal Aviation Administration. is closely monitoring a technical issue impacting IT systems at U.S. airlines,” the agency said in a statement. “Several airlines have requested F.A.A. assistance with ground stops for their fleets until the issue is resolved.”It was unclear how long the ground stops were expected to last, but it was causing some headaches for travelers.
Persons: Organizations: Federal Aviation Administration Locations: United States, Delta
American Airlines flight attendants reach new contract deal
  + stars: | 2024-07-19 | by ( ) edition.cnn.com   time to read: +2 min
Reuters —American Airlines’ 28,000 flight attendants have reached a tentative labor agreement with the company, their union said on Friday. The Association of Professional Flight Attendants, which represents the flight attendants, said the deal addresses their concerns about compensation, work rules and retroactive pay. Reached after more than three years of negotiations, the tentative agreement will be sent to the union’s board for review. Last month, the airline offered flight attendants a new contract with an immediate 17% wage increase and higher profit sharing in 2024, which the union rejected. American’s flight attendants had authorized their union to call a strike if there wasn’t a deal.
Persons: , Julie Hedrick, Pete Buttigieg, Julie Su, Joe Biden, Organizations: Reuters — American Airlines, Professional, White, Transportation, Labor
Microsoft's cloud services have been restored after suffering an outage, the company said on Friday. The U.S. tech giant said late on Thursday that customers in the Central U.S. region may experience issues with multiple Azure services and its Microsoft 365 suite of apps. Reuters on Friday reported that the Microsoft cloud outage led to some airlines grounding flights. U.S.-based Frontier Airlines said on Friday that its systems were impacted by the Microsoft outage. In January, Microsoft cloud suffered an outage globally that impacted services from Outlook to Teams.
Organizations: Microsoft Times, Microsoft, Reuters, Frontier Airlines Locations: New York City, U.S, Central U.S
The consumer will be in focus next week as investors head into the thick of earnings season and await some major macroeconomic reports. So far, just 14% of S & P 500 companies have reported earnings results. As one strategist noted, Wall Street is about to get insight into the economy from more than half the broad market index. The thick of earnings Earnings season is off to a strong start. Credit card company Visa will be reporting next week after American Express' results this week suggested inflationary pressures have reached the higher-end consumer.
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