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☆ What Delta passengers are entitled to in terms of compensation
▼ + stars: | 2024-07-23 | by ( Marnie Hunter | ) edition.cnn.com time to read: +7 min

And some weary, frustrated passengers were still trying to reconstruct travel plans or abandon them for compensation. Here’s what we know about what they’re entitled to and how passengers can make claims with the airline. What are Delta passengers entitled to? Delta lists a “right to a refund upon request” in a Monday afternoon update on what it’s doing to serve affected customers. Some passengers reported six-hour waits, and many affected passengers had trouble securing food and lodging over the weekend.

Persons: Pete Buttigieg, “, ” Buttigieg, Buttigieg, ”, ” Delta, CNN’s Chris Isidore, Isabel Rosales, Amanda Musa Organizations: CNN, Delta Air Lines, Department of Transportation, Delta, of Transportation, Transportation, Delta’s, Atlanta’s Hartsfield, Jackson, “, ”, USDOT, Baggage Service, Service, Command Locations: Delta, Atlanta

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The information for the following product(s) has been collected independently by Business Insider: Marriott Bonvoy Boundless® Credit Card, Marriott Bonvoy Bountiful™ Card, Marriott Bonvoy Bold® Credit Card. Marriott Bonvoy Boundless OverviewThe Marriott Bonvoy Boundless Credit Card is an excellent choice if you want a rewarding Marriott credit card without paying a premium-level annual fee (the top-tier Marriott credit card is the Marriott Bonvoy Brilliant® American Express® Card, which offers many valuable annual benefits — but charges a $650 annual fee). Marriott Bonvoy Boundless BenefitsThe Marriott Bonvoy Boundless card comes with a host of benefits and travel perks. Within the past 90 days, you've been approved for the Marriott Bonvoy Business® American Express® Card, Marriott Bonvoy Brilliant® American Express® Card, or Marriott Bonvoy Bevy™ American Express® Card. Within the past 24 months, you've earned a welcome bonus/upgrade bonus for the Marriott Bonvoy Business® American Express® Card, Marriott Bonvoy Brilliant® American Express® Card, Marriott Bonvoy Bevy™ American Express® Card.

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The Bank of America® Travel Rewards credit card is a good travel credit card for beginners or those who prefer simplicity in earning and redeeming rewards. Bottom LineIf you're in search of a no-annual-fee travel credit card that offers a straightforward points program, the Bank of America® Travel Rewards credit card is worth considering. Bank of America Preferred Rewards Tiers Preferred Rewards Gold: 25% more rewards on eligible Bank of America rewards credit card spending (earn 1.875 points per dollar)25% more rewards on eligible Bank of America rewards credit card spending (earn 1.875 points per dollar) Preferred Rewards Platinum: 50% more rewards on eligible Bank of America rewards credit card spending (earn 2.25 points per dollar)50% more rewards on eligible Bank of America rewards credit card spending (earn 2.25 points per dollar) Preferred Rewards Platinum Honors: 75% more rewards on eligible Bank of America rewards credit card spending (earn 2.625 points per dollar)One other way to boost your returns from the Bank of America® Travel Rewards credit card is by purchasing travel through the Bank of America travel center. No foreign transaction feesGood travel credit cards don't charge foreign transaction fees, and the Bank of America® Travel Rewards credit card is no exception. The Bank of America® Travel Rewards credit card is worth it if you're looking for a simple way to earn and use credit card rewards for travel without paying an annual fee.

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Navy Federal Flagship Rewards Credit Card ReviewIn a sea of travel credit cards, the Navy Federal Credit Union Visa Signature® Flagship Travel Rewards Credit Card is a standout product for its affordability and value. If you are indeed a Navy Federal Credit Union member, the Navy Federal Credit Union Visa Signature® Flagship Travel Rewards Credit Card is the top-tier offering. Navy Federal Flagship Rewards Card ComparisonNavy Federal Credit Union Flagship Rewards Card vs. Navy Federal Credit Union cashRewards Credit CardThe Navy Federal Credit Union cashRewards Credit Card is another option from Navy Federal, with a $0 annual fee and a welcome bonus of $300 cash back when you spend $3,000 within 90 days of account opening plus a one-time $98 statement credit when you pay $49 or more for an annual Walmart+ membership (offer valid for accounts applied by 10/09/2024). Read our Navy Federal Credit Union cashRewards Credit Card reviewNavy Federal Credit Union Flagship Rewards Card vs. Chase Sapphire PreferredThe Navy Federal Credit Union Visa Signature® Flagship Travel Rewards Credit Card has a lower annual fee than the Chase Sapphire Preferred® Card, which charges $95 per year. Read our Chase Sapphire Preferred Card reviewNavy Federal Flagship Rewards Card Frequently Asked QuestionsWho is eligible for the Navy Federal Flagship Rewards card?

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☆ Parents say Delta stranded their kids while they were flying alone
▼ + stars: | 2024-07-23 | by ( Geoff Weiss | ) www.businessinsider.com time to read: +4 min

Read previewSome parents say they were left scrambling to help their stranded kids after Delta Air Lines suddenly changed its policies as it grapples with extended delays and cancellations that stretched into the fourth day. "It was about three hours of sheer panic," one of the parents, Cecilia Stone, told Business Insider. AdvertisementAfter the outage, Delta barred unaccompanied minors from traveling, a move its competitors have not implemented. AdvertisementDonald had a regular ticket, but as a minor was still not allowed to fly, Stone told BI. AdvertisementDelta told Business Insider in a statement that it stopped unaccompanied kids from traveling "to protect minors from being separated from their families and caregivers in the event of flight disruptions or cancellations."

Persons: —, Cecilia Stone, Transportation Pete Buttigieg, Joel Fortney, wasn't, Fortney, Donald, Stone, Delta didn't, hasn't Organizations: Service, Delta Air Lines, Delta, Business, Transportation, The New York Times, Navy, Delta Airlines Locations: Iowa, Maine, Chicago, Salt Lake City, San Diego

☆ Cramer says consumers are more frugal, turning from companies without value prices
▼ + stars: | 2024-07-23 | by ( Julie Coleman | ) www.cnbc.com time to read: +1 min

CNBC's Jim Cramer on Tuesday discussed consumer behavior, saying many are fed up with high prices of certain companies' products and services, such as those in the airline or retail business. They are pushing back on high prices, they are demanding bargains," he said. To Cramer, the travel and leisure bull market might be over, noting that many airlines have recently reported disappointing quarters. Cramer suggested that consumers maybe "aren't flocking to cruises as much as they're fleeing from higher hotel prices." And she's exacting, not revenge travel, but revenge against all who've kept prices high."'

Persons: CNBC's Jim Cramer, inflation's, Cramer, Louis Vuitton Organizations: Fed, Costco, Walmart

☆ Delta is still melting down. It could last all week
▼ + stars: | 2024-07-23 | by ( Chris Isidore | ) edition.cnn.com time to read: +4 min

Frustrated passengers and crewsThe problems left tens of thousands of frustrated Delta customers stranded and unable to return home. Delta crew members are dealing with similar frustrations. Some Delta crew members also are unable to get hotel rooms and are sleeping at airports. This week, Delta remained in the dark about the whereabouts of its crew members. Delta also declined to comment on these offers to crew members.

Persons: Rahul Samant, ” Samant, Ed Bastian, “, Ed, ”, Delta, Raymond James Organizations: New, New York CNN, Delta Air Lines, Endeavor Air, Delta Connection, Delta, IT, “, CNN Locations: New York, Atlanta, Delta

☆ Boeing resumes deliveries of 737 Max airplanes to China
▼ + stars: | 2024-07-23 | by ( ) www.cnbc.com time to read: +1 min

Boeing 737 MAX aircraft are assembled at the company’s plant in Renton, Washington, U.S. June 25, 2024. Boeing said on Tuesday it has resumed deliveries of its best-selling 737 Max airplane to China after a lengthy delay stemming from regulatory issues. Reuters had reported in June that 737 Max deliveries were set to resume as early as July. China suspended most orders and deliveries of Boeing planes in 2019 after the 737 Max was grounded worldwide. In a year-end 2023 filing, Boeing said it had about 140 737 Max 8 aircraft in inventory, including 85 aircraft for customers in China.

Persons: Max Organizations: Boeing, MAX, Reuters, widebodies, Max Locations: Renton , Washington , U.S, China, Washington, Beijing, Air China

☆ Caught in the CrowdStrike Outage? Here’s How to Get Compensated.
▼ + stars: | 2024-07-23 | by ( Christine Chung | ) www.nytimes.com time to read: +1 min

The global software outage last week caused thousands of travelers flying in the United States and internationally to have their flights delayed, canceled or both. In the days that followed, some airlines were trying to reboot critical computer systems affected by the outage, with many of their passengers still stranded at airports. During a travel meltdown, it may seem nearly impossible for air travelers to find immediate help. Passengers who foot the bill for last-minute lodging and other expenses are entitled to reimbursement if their flights were impacted by an event in the airlines’ control, like the CrowdStrike outage. [Are you seeking compensation from an airline following the Crowdstrike outage?

Locations: United States

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☆ The global tech outage showed how we’re just one mistake away from chaos
▼ + stars: | 2024-07-23 | by ( Allison Morrow | ) edition.cnn.com time to read: +5 min

“So this is going to be incredibly painful for CrowdStrike customers.”And even if your business had nothing to do with CrowdStrike, the outage still might have ruined your day. You didn’t have to be a CrowdStrike customer to get screwed by the company’s mistake, and that’s what made Friday’s outage so frustrating. But the scale of the CrowdStrike outage is once again underscoring just how interconnected the world has become through a network almost none of us understands and which is largely self-regulating. Microsoft estimated the CrowdStrike outage affected some 8.5 million Windows devices. “Our tech platforms have a mix of legacy systems coupled with modern systems, which means that the weakest link determines the overall system performance.

Persons: CNN Business ’, — didn’t, you’ve, CrowdStrike, Brian Fung, ”, Kevin Beaumont, underscoring, Stuart Madnick, Anil Khurana, ” Khurana, Khurana, Madnick, it’s Organizations: CNN Business, New York CNN, Blue, Microsoft, MIT Sloan School of Management, Airlines, Baratta Center, Global Business, Georgetown’s McDonough Business School, Boeing, JPMorgan Locations: New York

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☆ Delta has to manually reset each computer system affected by the mass IT outage
▼ + stars: | 2024-07-23 | by ( Nora Redmond | ) www.businessinsider.com time to read: +3 min

As most airlines began to recover following the technology issues, Delta has struggled to restore operations to full capacity, now resorting to manually resetting each system affected by the meltdown. AdvertisementIt explained that the airline's crew-tracking-related tool, which ensures flights are fully staffed, has needed manual support to repair. The airline with the next highest number of cancellations was United Airlines, with 694 cancellations. AdvertisementSince Friday, Delta has canceled over 5,000 flights, per FlightAware data. Delta canceled 394 flights on Tuesday as of 6.50 a.m.

Persons: —, Delta, Ed Bastian Organizations: Service, Lines, Business, Delta, Microsoft, United Airlines, United, Jackson Atlanta International Airport Locations: Texas, Delta, Delta's, Hartsfield

The information for the following product(s) has been collected independently by Business Insider: Marriott Bonvoy Boundless® Credit Card, Marriott Bonvoy Bountiful™ Card, Marriott Bonvoy Bold® Credit Card. That adds up quickly, so consider a balance transfer credit card or a zero-interest credit card offer if you need some time to pay off your credit card balance. There are also two mid-range Marriott cards to consider: Marriott Bonvoy Bountiful™ Card and Marriott Bonvoy Bevy™ American Express® Card, which both have a Marriott Bonvoy Bevy™ American Express® Card annual fee. Marriott Bonvoy Brilliant® American Express® Card vs. Marriott Bonvoy Boundless® Credit CardThe Marriott Bonvoy Brilliant® American Express® Card is a more premium card than the Marriott Bonvoy Boundless® Credit Card (with a $650 annual fee compared to $95). Marriott Bonvoy Brilliant® American Express® Card Frequently Asked QuestionsWhat credit score do you need for the Marriott Bonvoy Brilliant® American Express® Card?

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☆ Families Left Scrambling After Delta Bars Minors From Flying Alone in Wake of Outage
▼ + stars: | 2024-07-23 | by ( Yan Zhuang | ) www.nytimes.com time to read: +1 min

Scott Darling and his wife drove their 17-year-old son, Asher, to the San Jose airport on Sunday morning and saw him off at the check-in counter. They were back in their car and pulling out of the airport when they got a frantic call: Delta Air Lines wouldn’t let Asher check in because he didn’t have a parent accompanying him on the flight. Darling said. Asher had flown by himself on several occasions, he said, and “we were never notified about this.”Delta has been the slowest U.S. airline to restore its operations, canceling over 1,000 flights each day from Friday to Monday. Another 400 had been canceled as of 7 a.m. on Tuesday, according to the flight tracking website FlightAware.

Persons: Scott Darling, Asher, ” Mr, Darling, Pete Buttigieg, Delta Organizations: San, Delta Air Lines, Microsoft Locations: San Jose

☆ Travelers Delayed or Stuck by the CrowdStrike Outage: What Did Your Airline Provide?
▼ + stars: | 2024-07-23 | by ( Christine Chung | More About Christine Chung | ) www.nytimes.com time to read: +1 min

If you were flying — or planned to fly — last week, your travel plans might have been snarled by an I.T. outage that kneecapped myriad industries and critical services worldwide. On Friday, July 19, alone, nearly 14 percent of the scheduled flights in the United States were canceled and 56 percent were delayed, according to Cirium, an aviation data company. Did you get help from the airlines in paying for any meals, transportation or accommodations? We want to hear how the airlines did.

Organizations: Delta Air Lines Locations: United States

IHG One Rewards Premier Credit Card and IHG One Rewards Premier Business Credit Card cardholders receive instant IHG Platinum Elite status. Other ways to redeem IHG pointsOpt for airline miles instead of IHG Rewards pointsIf you'd rather receive airline miles for your stays instead of IHG Rewards points, that's an option, though redemption rates vary by airline. Transfer IHG points to a friendThere's also an option to transfer IHG points to a friend or family member at a cost of $5 per 1,000 points, or buying them through IHG's website. Use IHG points to attend special eventsThrough IHG Auctions, you can redeem IHG points for concerts, sports, special events, or other experiences. IHG Rewards Points Frequently Asked QuestionsHow many points do you need for a free night at IHG Hotels?

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