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☆ American Express's Monique Herena on 2024: Don't let your ego get in the way of embracing change
▼ + stars: | 2024-01-03 | by ( Josée Rose | ) www.businessinsider.com time to read: +6 min

download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewThe last few years haven't been without challenges, but there have been great opportunities to learn as well, Monique Herena told Business Insider. "I focus on helping people develop to be at their best, and serve our customers and consumers," Herena explained. AdvertisementHerena's insights are part of Business Insider's leadership package "Looking Ahead 2024," which digs into vision, strategy, and challenges across corporate America. Besides the flexible work model, there were several learning and development programs.

Persons: —, haven't, Monique Herena, Herena, she's, Stephen Squeri's, — there's Organizations: Service, Business, American Express Locations: America

☆ Sony's Neal Manowitz: As AI advances, the creative community increasingly worries about authenticity
▼ + stars: | 2023-12-31 | by ( Josée Rose | ) www.businessinsider.com time to read: +4 min

Read previewMost people are likely familiar with Sony Electronics products — they're used in music publishing, photography, movie creation, and gaming. Like many top execs, Manowitz has focused on AI this year. "There's the excitement and wonderful opportunity that we see, but there's also a fear of the unknown," Manowitz said. He added, "There's not a single hotter-button pressing the creative community than authenticity." Naturally, we're thinking about how we can use AI to be a tool for creators and how we protect their rights.

Persons: —, Neal Manowitz, Manowitz, there's, I'm, We've Organizations: Service, Sony Electronics, North America, Business Locations: North, Business, America

☆ As a travel writer, I've taken many solo trips. I was surprised at how much I loved traveling with my baby.
▼ + stars: | 2023-12-26 | by ( Kate Wills | ) www.businessinsider.com time to read: +7 min

A chance to travel again felt exciting and overwhelmingAnd then in April 2021, we had some news. And traveling with a baby is very similar to traveling solo in that people are much kinder to you. Having a baby actually made exploring a new country easierWith Guy at work most days, Blake and I went exploring. Traveling with a baby is weirdly similar to solo travel in that every small victory feels huge. Excerpted from "A Trip of One's Own: Hope, Heartbreak, and Why Traveling Solo Could Change Your Life" (Sourcebooks, May 3, 2022).

Persons: Blake, I'd, Guy, whisking, Thelma, Louise, soiling, Jeanne Baret, Blake greedily, I'm Locations: Spain, Cadiz, Southern Spain, London, Mauritius, East Africa, Sourcebooks

☆ The Beatles created a painting together while on tour in Japan. It sold at auction for $1.7 million
▼ + stars: | 2023-12-21 | by ( Radhika Marya | ) edition.cnn.com time to read: +7 min

The Beatles arrive at Tokyo's airport for their brief tour of Japan in 1966. Each corner of the painting reflects a personal touch, with plenty of variety in shapes, colors and even the paints used. Jiji Press/AFP/Getty Images/FileAfter its completion, the painting was acquired by Tetsusaburo Shimoyama, an entertainment industry executive who was then the chairman of Tokyo’s Beatles fan club. “Images of a Woman” was part of Christie’s “Exceptional Sale,” a yearly auction event held in New York, London and Paris. The Beatles perform during a concert at the Nippon Budokan in Tokyo in 1966.

Persons: ”, Casey Rogers, ” Rogers, “, it’s, …, Paul McCartney, John Lennon, Beatle, Robert Whitaker, Brian Epstein, Lennon, McCartney, George Harrison, Ringo Starr, Christie’s, Harrison, Starr, Rogers, Jiji Press, Tetsusaburo Shimoyama, Takao Nishino, Nishino, Beatlemania, “ they’re, ’ Organizations: CNN, Beatles, Japan’s, Nippon Budokan, Tokyo Hilton, Keystone, Jiji, Getty, ”, Budokan Locations: Tokyo, New York, Japan, France, London, Paris, San

☆ Lyft President Kristin Sverchek on 2024: 'I Have a Bias to Action.'
▼ + stars: | 2023-12-15 | by ( Josée Rose | ) www.businessinsider.com time to read: +3 min

After 11 years at Lyft, Kristin Sverchek stepped into the president's role earlier this year. She was the ride-hailing company's first general counsel, helped take Lyft public, and was named president in July. She's gotten more comfortable using her voice over the years, despite certain leadership muscles being "hard to develop," Sverchek recently told Business Insider. What I'm really excited about is that right now it's feeling like we have all of these little building blocks that we're putting into place at the company. So I'm really full of optimism for the new year.

Persons: Kristin Sverchek, company's, She's, Sverchek, we've, they've, I'm, Gosh Organizations: Service, Business Locations: Lyft, Business, America

☆ Tom Hanks brings love of space to new immersive London show
▼ + stars: | 2023-12-05 | by ( Marie-Louise Gumuchian | ) www.reuters.com time to read: +3 min

[1/3] Tom Hanks poses at "The Moonwalkers: A Journey With Tom Hanks" immersive show at the Lightroom venue in London, Britain in this undated handout photo obtained by Reuters on December 5, 2023. Justin Sutcliffe/Lightroom/Handout via REUTERS Acquire Licensing RightsLONDON, Dec 5 (Reuters) - Archive footage of space rockets taking off beam across giant walls in a new immersive show in London, as Hollywood actor Tom Hanks narrates the story of human voyages to the moon. "The Moonwalkers: A Journey With Tom Hanks" looks at the first moon landings of the Apollo missions from 1969 to 1972 and their successor, NASA's human spaceflight program, Artemis. Hanks played space commander Jim Lovell in the 1995 film "Apollo 13", about the troubled space mission which was forced to abort a planned moon landing after an oxygen-tank explosion. But I think I need a little bit more time up there to ponder the infinite universe.”"The Moonwalkers: A Journey With Tom Hanks" runs December 6 - April 21, 2024.

Persons: Tom Hanks, Justin Sutcliffe, Artemis, Oscar, Hanks, Victor Glover, Jeremy Hansen, Glover, Hansen, Christina Koch, Reid Wiseman, We've, Jim Lovell, I'd, Marie, Louise Gumuchian, Sharon Singleton Organizations: Reuters, REUTERS Acquire, Thomson Locations: London, Britain, Handout, London's King

☆ My family and I upgraded to business-class flights by bidding. We saved over $1,700.
▼ + stars: | 2023-12-05 | by ( Noor Anand Chawla | ) www.businessinsider.com time to read: +5 min

After having a great experience, we hoped to once again score upper-class tickets on the same route. For our return flight, the minimum bid was 47,000 rupees ($560) per ticket. Adding 1,000 rupees ($12) to the minimum bid each way, my husband decided to give it a shot. AdvertisementForty-eight hours before our scheduled departure, Virgin Atlantic emailed us that our bid for upper-class tickets had been accepted. However, since there's no guarantee of winning the bid, we'll always look for a good deal on business-class tickets first.

Persons: —, Noor Anand Chawla, Anand Chawla, aloo, we'll Organizations: Service, Virgin, Virgin Atlantic's, Virgin Atlantic, Somerset Locations: New Delhi, London

☆ Billionaire Charlie Munger wanted his kids to hold onto 3 parenting lessons 'until their 100th birthdays'
▼ + stars: | 2023-12-05 | by ( Charlie Munger | ) www.cnbc.com time to read: +1 min

One day, I asked my dad, "Why do you do so much work for Mr. X, this overreaching blowhard, instead of working more for wonderful men like Grant?" "Grant treats his employees right, his customers right, and his problems right," my father said. But Mr. X is a walking minefield of wonderful legal business." Here, two of my kids Charles and Wendy share key lessons they've learned from me over the years. My hope is that they'll hold onto all of these until their 100th birthdays.

Persons: Charlie Munger, Grant McFayden, Grant, I've, Charles, Wendy, they've Organizations: CNBC, Ford

☆ All the 'Virgin River' books, in order
▼ + stars: | 2023-12-03 | by ( Esme Mazzeo | ) www.businessinsider.com time to read: +22 min

While waiting for season six, here's the full list of books in the "Virgin River" series and the correct order to read them in. "Virgin River" (2007)"Virgin River" HarperCollins"Wanted: Midwife/nurse practitioner in Virgin River, population six hundred. "A Virgin River Christmas" (2008)"A Virgin River Christmas" HarperCollins"Last Christmas Marcie Sullivan said a final goodbye to her husband, Bobby. But the Sheridan and Riordan families have different plans for Patrick and Angie and for Christmas, Virgin River style!" "Return to Virgin River" (2020)"Return to Virgin River."

Persons: —, Robyn Carr, Melinda Monroe, she's, Mel, …, Sheridan, John, Middleton, Paige Lassiter, Semper Fidelis —, it's, Brie Sheridan, Mike Valenzuela, Virgin River's, Mike, Brie, Marcie Sullivan, Bobby, Ian Buchanan, Bobby's, Ian, Marcie, Ian doesn't, Virgin River, Vanessa Rutledge, Vanessa, Matt, Paul Haggerty, he's, Matt's, Paul, Shelby McIntyre, Luke Riordan, Shelby, Luke, Rick Sudder, Iraq —, Rick, Dan Brady, they'd, Nathaniel Jensen, Annie McCarty, Noah Kincaid, Noah, Ellie Baldwin, Ellie, Franci Duncan, Sean Riordan, Sean, — he's, Franci, Rosie, Erin Foley, Erin, Aiden Riordan, journaling, there's, Drew Foley, Sunny Archer, Sunny, Drew, Clay Tahoma, Lilly Yazhi, Lilly, There's, Clay, HarperCollins, Colin Riordan, Jillian Matlock, Jillian, Colin, Kelly, Kelly's, Lief Holbrook, Courtney, Becca Timm, Denny Cutler, Denny, Becca, Connor Danson, Leslie Petruso didn't, Connor, Leslie, Katie Malone, Katie doesn't, Dylan Childress, Dylan, Katie, Nora Crane, they've, harvesttime, Tom Cavanaugh, Nora doesn't, Nora, She's, Tom won't, Riordan, Patrick, Angie LeCroix, Jack Sheridan, she'd, Patrick Riordan, Angie, Kaylee Organizations: Netflix, Service, HarperCollins, California, Virgin, Virgin River, eBay, Bar, Marines, redwoods Locations: California, Virgin River, Virgin, Sacramento, Fallujah, Vanni, Paradise, Iraq, Los Angeles, —, Jill's, San Francisco, LA, Kelly's, Redwood, Southern California

☆ How to get back into an exercise routine: 6 tricks from a former fitness coach
▼ + stars: | 2023-12-03 | by ( Louisa Rogers | ) www.businessinsider.com time to read: +5 min

I'm a former fitness coach with a home in Mexico and a home in California. When I travel, I often get out of my exercise routine. AdvertisementAs a former fitness coach, I often have to remember to use the very strategies I once recommended to my clients. A common challenge they — and I — faced was how to get back into an exercise routine after a life interruption. I make sure my routine is funTo make exercise as easy as possible, I focus on what I enjoy doing most.

Persons: I'm, —, I've Organizations: Service Locations: Mexico, California, Mexican, Guanajuato, Eureka, Humboldt Bay

☆ Thom Felicia, member of 'Queer Eye' cast, believes that donating bone marrow to his brother was the best thing he has ever done
▼ + stars: | 2023-12-03 | by ( Kelly Burch | ) www.businessinsider.com time to read: +4 min

Ten years ago, he donated bone marrow to save his brother, who had blood cancer. AdvertisementMy brother was diagnosed with a rare blood cancerMy brother, Jules, is about five years older than me. I think everyone should consider bone marrow donationThe donation process was no problem for me. I've found there's a big difference between what people think bone marrow donation is, and what it really is. I am still a registered donor, and I would donate bone marrow to anyone.

Persons: Thom Filicia, —, I'm, Jules, He's, I'd, they'd, I've, Jules hasn't Organizations: Service, Straight, GSK Locations: New York City

☆ I'm the first plus-sized woman to compete at Miss Universe and I made the top 20. My story is changing society's standards.
▼ + stars: | 2023-12-02 | by ( Anneta Konstantinides | ) www.businessinsider.com time to read: +6 min

Miss Nepal Jane Dipika Garrett is the first plus-sized woman to compete and place at Miss Universe. AdvertisementThis as-told-to essay is based on a conversation with Jane Dipika Garrett, who represented Nepal at Miss Universe in November. That moment really, really inspired me. Then I saw the Miss Universe Nepal application was open and I was inspired to try it. AdvertisementAfter Miss Universe, I've gotten so many messages from people who said they were inspired by me.

Persons: Jane Dipika Garrett, Garrett, —, I've, Olivia Cuplo, Hector Vivas, MARVIN RECINOS, El Organizations: Miss, Service, Miss Universe, Getty Locations: Nepal, United States, Pennsylvania, San Salvador , El Salvador, AFP, Miss Nepal, El Salvador

ARLINGTON, Texas (AP) — Big 12 Commissioner Brett Yormark said his still-evolving conference remains committed to having a championship game even as the College Football Playoff expands from four to 12 teams after this season. “I know there’s been a lot of discussion amongst the commissioners about what that might look like, but as it relates to the Big 12, we love this game. 19 Oklahoma State at the home of NFL's Dallas Cowboys, where it has a contract to play its championship game through 2031. Some Longhorns fans booed and chanted at Yormark when he was walking off the field into a tunnel before the Big 12 championship game. Yormark said the partnership is a differentiator for the Big 12 because of the wrestling organization's 150 million social media followers.

Persons: Brett Yormark, I’m, ” Yormark, Yormark, “, I’ve, there’s, Joey McGuire, Nelly Organizations: College, Oklahoma State, NFL's Dallas Cowboys, Southeastern Conference, Longhorns, Texas Tech, Red Raiders, Texas, Big, WWE, Jay, AP Locations: ARLINGTON , Texas, Texas, Oklahoma, Arizona, Arizona State , Colorado, Utah, Austin, New

☆ In Congress and in class: Rep. Don Beyer works toward master's degree in AI
▼ + stars: | 2023-12-02 | by ( Emily Wilkins | ) www.cnbc.com time to read: +3 min

Rep. Don Beyer, D-Va. Bill Clark | CQ-Roll Call, Inc. | Getty ImagesWASHINGTON — Don Beyer isn't the average student at George Mason University. So he enrolled, starting with the prerequisite classes that will ultimately lead him to a master's degree in machine learning. Beyer is part of almost every group of House lawmakers working on AI. He was also a member of former Speaker Kevin McCarthy's working group on AI, which could be resurrected under Speaker Mike Johnson. Obernolte, who has a masters degree in artificial intelligence, said there's no shortage of smart lawmakers on AI, including Beyer.

Persons: Don Beyer, Bill Clark, Getty Images WASHINGTON — Don Beyer isn't, Beyer, Kevin McCarthy's, Mike Johnson, he's, Sam Altman, Jay Obernolte, Johnson, Obernolte, Don Organizations: CQ, Inc, Getty Images WASHINGTON, George Mason University, He's, The, The Virginia Democrat, CNBC, Congressional Artificial Intelligence Caucus, The New Democrat Coalition Locations: The Virginia

☆ My ex-husband and I got a dog for our daughter during our divorce. It's the best parenting decision I've made.
▼ + stars: | 2023-12-02 | by ( Katie Nave | ) www.businessinsider.com time to read: +7 min

In the midst of a divorce, I got a divorce dog to help ease the transition for my daughter. Her name is Frankie, and my ex-husband and I split custody of Frankie and our daughter equally. The author and her dog, Frankie. Courtesy of the authorWith the guidance of our mediator, my ex-husband and I created a 50/50 custody plan for both our daughter and our dog. AdvertisementThe author's dog, Frankie.

Persons: Frankie, —, I'd, Amanda Craig, I'm, Craig, Whitney Casares, Casares, howls Organizations: Service Locations: Brooklyn, New York City

☆ Why It’s So Hard to Copy Charlie Munger’s Secret Sauce
▼ + stars: | 2023-12-01 | by ( James Mackintosh | ) www.wsj.com time to read: 1 min

Charlie Munger and Warren Buffett, with hand raised, in 2006. Munger persuaded Buffett to focus on buying ‘wonderful businesses at fair prices.’ Photo: David Silverman/Getty ImagesIf you want to invest like Charlie Munger , you’re late to the party. The investor’s genius in spotting what’s become known as the “quality factor”—buying good companies—made a ton of money for him and business partner Warren Buffett . Nearly 50 years on, it might not be such a great time to copy his strategy. For those who missed the late Munger’s brilliance, he’s the one who persuaded the billionaire Buffett to shift Berkshire Hathaway ’s focus from “cigar butt” value stocks—bad companies that no one else wants, and so are cheap—to buying “wonderful businesses at fair prices.”

Persons: Charlie Munger, Warren Buffett, Munger, Buffett, David Silverman, you’re, what’s, —, Berkshire Hathaway ’ Organizations: Berkshire

PASADENA, Calif. (AP) — Audra McDonald will serve as grand marshal of the 135th Rose Parade next year. “As a California kid raised in Fresno — very proud to be from Fresno — the new year was always ushered in with the Rose Bowl,” McDonald said. McDonald will be part of the coin flip for the 110th Rose Bowl game later that day. Those barriers have been broken down so I can walk through.”McDonald was joined on the outdoor stage by members of the Rose Court, including 2024 queen Naomi Stillitano. “I was very pleased to see just how beautiful and diverse the court is,” McDonald said.

Persons: — Audra McDonald, ” McDonald, “, Tony, McDonald, “ I’m, ”, Naomi Stillitano, ” She's, Alex Aghajanian, Sandra Day O'Connor Organizations: 135th Rose Parade, House, Rose, 110th Rose Bowl Locations: PASADENA, Calif, Pasadena, California, Fresno, Colorado

☆ 7 Kaleidoscopic Cookies to Keep Your Holidays Bright
▼ + stars: | 2023-12-01 | by ( ) www.nytimes.com time to read: +10 min

If you make it a little bit too loose, you can always add a little bit more confectioner sugar in. It’ll fully dry after like six hours, but it’ll start to get a little bit crusty and a little bit thick. The most important thing to do and I know it feels like you don’t have to, I thought I didn’t have to when I first started working with royal icing, but it’s resting the royal icing. You’re going to decorate your cookies, and they’re going to look amazing. And then 30 minutes later, they’re going to bubble up on top of the cookies, and you don’t want that.

Persons: Samantha Seneviratne, I’m, you’re, it’s, I’ll, “, It’s, Aw, ” Organizations: The New York Times, New York Times Locations: The

SAN FRANCISCO (AP) — Walmart is the latest company to join the growing flock of major advertisers to pull spending from X, Elon Musk’s beleaguered social media company, amid concerns about hate speech — as well as reaching a sizeable audience on the platform. “We aren’t advertising on X as we’ve found some other platforms better reach our customers,” Walmart said in a statement. Musk said advertisers pulling out are engaging in “blackmail” and, using a profanity, essentially told them to go away. Walmart is joining the Walt Disney Co., IBM, NBCUniversal and its parent company Comcast and other companies who have decided to stop spending on X. But X's relations with advertisers don't appear to be improving.

Persons: Elon Musk’s, Musk, Andrew Ross Sorkin, ”, “, ” Musk, Linda Yaccarino, Joe Benarroch Organizations: FRANCISCO, Walmart, Walt Disney Co, IBM, NBCUniversal, Comcast

☆ Cramer's optimistic on retail stocks' performance and consumer spending during the holiday season
▼ + stars: | 2023-12-01 | by ( Julie Coleman | ) www.cnbc.com time to read: +2 min

CNBC's Jim Cramer on Friday said retail stocks have performed well during the holiday season so far, and the strength of consumer spending in November may have taken retailers and many on Wall Street by surprise. PVH also reported a disappointing quarter that hurt its stock, Cramer said. Ulta Beauty also indicated the holiday season was off to a good start when it reported earnings Thursday night, projecting little hesitation about its performance during Christmas, Cramer said. I think it's not too early to reach a conclusion: we may, once again, be seeing growth without inflation," Cramer said. "That means a business as usual holiday quarter, which, frankly, feels incredibly unusual and very positive."

Persons: CNBC's Jim Cramer, Tommy Hilfiger, Calvin Klein, PVH, Cramer, Friday's Locations: North America, Europe

New York CNN —Walmart confirmed on Friday that it is not advertising on X, the social media platform owned by Elon Musk and formerly known as Twitter. “We aren’t advertising on X as we’ve found other platforms to better reach our customers,” a Walmart spokesperson said in a statement to CNN. A number of prominent brands paused their advertising on X, last month following Musk’s public embrace of an antisemitic conspiracy theory favored by White supremacists. “I don’t want them to advertise,” Musk said at the New York Times DealBook Summit in New York. “If anyone is killing X, it’s Elon Musk – not advertisers,” she said.

Persons: Elon Musk, White supremacists, Joe Benarroch, Musk, dumbest, ” Musk, ”, didn’t, Craig Atkinson, CNN it’s, Big, they’re, Jasmine Enberg, it’s Elon Musk, “, Personally, ” Enberg, Benjamin Netanyahu, Isaac Herzog, Israel “ wasn’t, he’s, – CNN’s Jennifer Korn Organizations: New, New York CNN, Walmart, Elon, CNN, Reuters, New York Times DealBook, Disney, Paramount, Comcast, Lionsgate, Warner Bros, Insider Intelligence, Intelligence, Israeli Locations: New York, Israel

☆ How did Henry Kissinger live to 100? He had no idea.
▼ + stars: | 2023-11-30 | by ( Kieran Corcoran | Rachel Hosie | ) www.businessinsider.com time to read: +4 min

Henry Kissinger has died at the age of 100, but he had no idea how he lived so long. AdvertisementHenry Kissinger, the legendary statesman who helped shape modern geopolitics, is dead at 100. I didn't aim for it," Kissinger told Döpfner. But it gets worse — according to his family, Kissinger did many things that doctors will tell you not to. His son, David Kissinger, wrote about his father's lifestyle and longevity for The Washington Post earlier this year.

Persons: Henry Kissinger, —, Axel Springer, Mathias Döpfner, Kissinger, Döpfner, David Kissinger, Wiener, Eric Schmidt, Schmidt, Hilary Brueck, Dr, Angel Iscovich, centenarians, Dawn Skelton, Thomas Perls, it's Organizations: Service, Washington Post, Washington DC, Google, University of Glasgow, Glasgow Caledonian University, BU's Locations: China, Washington, UK, Scotland, England

NEW YORK (AP) — Eddie Murphy has fond childhood memories of gathering with his family in Brooklyn and being wrapped in the wonder of the season as they watched classic holiday movies. Now, his Christmas wish is his new film, “Candy Cane Lane,” will create similar memories for others. The film was written by Kelley Younger, whose family grew up on Candy Cane Lane in El Segundo, California — a neighborhood known for competitive holiday decorating. "I love Christmas movies. I love Christmas music.

Persons: — Eddie Murphy, Candy Cane, ”, ” Murphy, “, Chris Carver, Murphy, who’s, Pepper, Jillian Bell, Carver, Tracee Ellis Ross, ” Ross, –, Ross, Carol, Chuckling, Thaddeus J, Mixson, Ken Marino, David Alan Grier, Nick Offerman, Robin Thede, Chris Redd, Kelley Younger, Reginald Hudlin, Hudlin, Kid ’, ’, Halle Berry, Robin Givens, Martin Lawrence, Grier, Axel Foley, we’ve, Gary Gerard Hamilton Organizations: “, Party, National, Beverly Hills, Associated Press Locations: Brooklyn, El Segundo , California, Hollywood, @GaryGHamilton

☆ 67-year-old who left the U.S. for Mexico: I'm happily retired—but I 'really regret' doing these 3 things in my 20s
▼ + stars: | 2023-11-30 | by ( Janet Blaser | ) www.cnbc.com time to read: +3 min

This kind of reflection can elicit some regrets, but it also produces valuable insights that I can apply to my life now. While I'm happily retired, here are three things I really regret doing in my 20s — and my best advice for growing up with a more positive mindset:1. Zoom In Icon Arrows pointing outwards When I was younger, I never really thought about getting “old,” and even now the concept feels alien. Photo: Janet BlaserBut what would my life look like now if I'd had a set career path and followed it? I worked multiple jobs trying to make ends meet, but they left me tired, scattered, and not always the best company.

Persons: It's, I've, I'm, Janet Blaser, I'd, they've Locations: California, Mazatlán, Mexico

☆ With tipping, wages are 'shifted onto the customer'—here's why we do that in the U.S.
▼ + stars: | 2023-11-30 | by ( Gili Malinsky | ) www.cnbc.com time to read: +5 min

While many industries have adopted the practice, tipping is most entrenched in the restaurant industry, where workers rely on gratuities to make up much of their wages. Here's how tipping came to America in the first place, and how it became institutionalized in food services, specifically. But the company that "really institutionalized" tipping, Zagor says, was the Pullman Company, which built and operated railroad cars. But when restaurants were added in 1966, they weren't covered under the typical minimum wage as other industries ultimately were. 'The whole thing is shifted onto the customer'These days, tipping is deeply embedded in the restaurant industry.

Persons: Kerry Segrave's, Stephen Zagor, Zagor, Franklin D, Roosevelt, what's, Harry Holzer, Jena Ellenwood Organizations: Columbia Business School, Employers, Pullman Company, Pullman, Library of Congress, Workers, Companies, Labor, Georgetown University, Brookings Locations: America, Europe, U.S

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