Many organizations are reinventing their performance-review process for the post-pandemic world. "A colleague said to me, 'You know, the best performance review I ever got was on a napkin,'" said Ehret. At a time when many organizations are reinventing their performance-review process for the post-pandemic world, simplicity and effectiveness are guiding principles for J&J. 'We believe in paying people in a differential way for differentiated performance'In addition to changing the cadence of performance conversations, J&J made other modifications to its review process. For example, in the company's previous performance-review process, J&J employees were asked to record their achievements from the past year.

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