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☆ Sephora hit $10 billion in revenue and workers aren't happy that all they got was a 'stale cookie'
▼ + stars: | 2024-02-01 | by ( Jordan Hart | ) www.businessinsider.com time to read: +3 min

Beauty chain Sephora hit a big sales milestone in 2023, but the workers who helped to make it happen say all they got was a "stale" cookie as thanks. But that didn't keep a subreddit dedicated to Sephora employees from trashing the presents. "They really don't reward us for the work and mental energy it takes to be a Sephora employee," she told BI. "There's just so much more they could do and they chose to send stale cookies." Are you a current or recent Sephora employee?

Persons: — didn't, Sephora, — Organizations: Black Locations: North America

☆ Whether your company considers using AI to replace workers could be a coin flip, CEO survey finds
▼ + stars: | 2024-01-18 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +3 min

Some executives say AI could be used to replace some jobs in the future, according to a new survey. Half of CEOs surveyed think AI might be used to replace jobs at their companies. AdvertisementBusiness leaders across the world are still experimenting with AI technologies , but many think their companies might eventually use those tools to replace jobs. AdvertisementTo be sure, just because a company's executives think AI could be used to replace jobs doesn't mean this will end up happening. Experts disagree on what degree AI will be used to replace jobs and which workers are most vulnerable .

Persons: —, Bill Gates, aren't Organizations: Service, Conference Board, Business

☆ Don’t let the weekend get away from you
▼ + stars: | 2024-01-13 | by ( Diamond Naga Siu | ) www.businessinsider.com time to read: +8 min

The big storyDon't let the weekend get away from youJLPH / Getty ImageWeekends seem like such a simple concept — two days away from work. Plan "anchor events" for your weekendAdvertisementVanderkam defined an anchor event as something you want to do during the weekend — any activity that's loosely planned ahead of time. She recommends thinking of the weekend in five chunks: Friday night, Saturday day, Saturday night, Sunday day, Sunday night. People can experiment with balancing responsibilities and free time, she said, since creating a fulfilling weekend is so individualized and requires work. Haselberger recommends that people ask themselves: What can you do on the weekend that is outside of something that you would normally do to make the weekend feel like it was a prolonged period of time?

Persons: —, what're, Laura Vanderkam, Chris Madden, Vanderkam, Alexis Haselberger, Haselberger, Zack Frank, Elon, Oliver, ULA, Peregrine, Dermatologists, Alpha —, Ken Levine, Getty, Christian Petersen, Tyler Le, Tim Carman, Naga Siu, Dan DeFrancesco, Hallam Bullock, Jordan Parker Erb, Hayley Hudson, Lisa Ryan Organizations: Service, Business, Netflix, Amtrak, Getty, Washington Locations: Elon Musk's, Delaware, California, San Diego, New York, London, Edinburgh

☆ Walmart wants to use AI to restock your fridge automatically
▼ + stars: | 2024-01-10 | by ( Alex Bitter | ) www.businessinsider.com time to read: +2 min

Walmart is starting to use AI to figure out how often you order groceries and order them for delivery. The service will soon be part of Walmart's InHome delivery, according to its presentation at CES. Walmart customers can set up deliveries of essentials at regular intervals, a service the big box chain started offering last year. The company started offering InHome delivery in 2019. Spark's gig delivery workers aren't allowed to enter customers' homes, a point of confusion for Walmart customers who think Spark contractors make InHome deliveries.

Persons: —, Whitney Pegden, Walmart InHome, Pegden Organizations: Walmart, Service, Consumer Locations: Las Vegas

☆ Frontline workers who can't work from home are fighting for more control over their schedules
▼ + stars: | 2023-12-04 | by ( Noah Sheidlower | ) www.businessinsider.com time to read: +4 min

Many frontline workers are demanding more flexibility in determining their schedules. New data shows the fight among frontline workers for better pay and independence hasn't slowed much. Nearly three-fifths of US workers can't adopt hybrid work due to the in-person nature of their jobs, and on average, these on-site, non-remote-capable workers are less engaged (29%) than fully remote or hybrid workers (38%), according to the Gallup survey. AdvertisementGallup researchers found that frontline workers aren't regretting not having the benefits of remote or hybrid work. According to the survey, frontline workers overall preferred having the ability to select what days to work, alongside more PTO and a four-day workweek.

Persons: hasn't, — Organizations: Service, Gallup, Workers, McKinsey

☆ Leadership style comparison: antagonistic vs. conscientious
▼ + stars: | 2023-11-29 | by ( Alyshia Hull | ) www.businessinsider.com time to read: +4 min

Antagonistic traits might serve wartime presidents better, but most employees prefer conscientious leaders. Companies and institutions can thrive under conscientious leadership. A conscientious leader is typically more aware of others, has more humility, and is less impulsive. Let's look at the characteristics of antagonistic and conscientious leaders. A person who believes their way is the only way and loves the limelight might be an antagonistic leader.

Persons: —, Ramani, that's, they're Organizations: Service, California State University, Companies Locations: Los Angeles , California

☆ The creepy AI-driven surveillance that may be infiltrating your workplace
▼ + stars: | 2023-11-20 | by ( Clem De Pressigny | ) www.businessinsider.com time to read: +15 min

For companies, EAI may be a gold mine. But that isn't stopping companies from using EAI to spy on their employees, determine how they feel, and identify who should be hired and who should be fired. HireVue, a Utah recruitment platform, began using EAI facial analysis in 2014 as part of its candidate interview process. EAI companies disagree. And if it can't, then companies using EAI to make decisions about hiring or firing someone could be entirely misguided.

Persons: EAI, Gabi Zijderveld, Smith, Zijderveld, Dow Jones, Sarah Myers West, Samu Hällfors, Framery, Hällfors, West, it's, Kat Roemmich, Roemmich, Paul Ekman's, Clem De Pressigny Organizations: Companies, Smart, CBS, Disney, Ikea, Dow, Oracle, Washington Post, Electronic Privacy, Center, LinkedIn, Nvidia, Looksery, Snap Inc, University of Michigan School of Information, Smart Eye Locations: Utah, Munich, Helsinki, Europe, American

☆ Some Americans are secretly working multiple remote jobs. Bosses shouldn't be worried about it.
▼ + stars: | 2023-10-11 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +6 min

Some Americans are secretly working multiple remote jobs. AdvertisementAdvertisementOne of your co-workers could be secretly working multiple remote jobs to boost their finances. But holding two remote jobs could breach some employment contracts and lead to job termination. But it could become more popular as the remote work revolution provides additional opportunities for Americans to take on more work. "Clearly, if people can work multiple jobs at the same time, then I need to redefine their role to be more rigorous," she said.

Persons: —, it's, David Barron, Cozen O'Connor, Barron, who've, Aaron De Smet, I'm, Jennifer Moss, De Smet, Xer, Moss, we've, they're, we'll, Nicole Coomber Organizations: Service, McKinsey, University of Maryland Locations: Texas

NEW YORK (AP) — Some Walgreens pharmacy staff walked off the job this week over concerns that working conditions are putting employees and patients at risk. Organizers on Tuesday estimated that more than 300 Walgreens locations — out of nearly 9,000 nationwide — were affected by walkouts planned for Monday through Wednesday. A Walgreens pharmacy manager who helped organize the walkouts told The Associated Press that teams were short-staffed and overworked, especially with the additional demands from the COVID-19 pandemic. Political Cartoons View All 1206 ImagesThe organizer said if Walgreens does not address concerns from pharmacy staff, more walkouts could happen at the end of the month. Walgreens spokesman Fraser Engerman said the company is listening to the employees' concerns.

Persons: walkouts, “, It’s, ”, “ It’s, Fraser Engerman, ” Engerman Organizations: Walgreens, Associated Press, Associated Press Health, Science Department, Howard Hughes Medical Institute’s Science, Educational Media Group, AP Locations: Kansas City

☆ Home Sweet Times Square: How New York City can save Midtown Manhattan from the 'urban doom loop'
▼ + stars: | 2023-10-08 | by ( Eliza Relman | ) www.businessinsider.com time to read: +10 min

And New York City has had success transforming single-use office districts, most notably Lower Manhattan's financial district, into more vibrant mixed-use places. Times Square is one of those, according to Tom Harris, president of the Times Square Alliance, which represents the district's businesses. AdvertisementAdvertisement"I'm not negating it, but certainly the opportunities south of Times Square, to the west of Times Square, are a little bit better for development of the housing stock," he said. The mix of businesses around Times Square has changed in a way that could be appealing to potential residents. Times Square lost 179 businesses during the pandemic, but has since welcomed more than 180 new businesses into the neighborhood, according to the Times Square Alliance.

Persons: —, Eric Adams, Dan Garodnick, Garodnick, Lynne Sagalyn, Sagalyn, Andrew Lichtenstein, Susan Mello, Walker, Dunlop, Mello, Luiz C . Ribeiro, Tom Harris, Harris, aren't, Le Bernardin, haven't —, Gardonick Organizations: Midtown, Service, Garment, Eighth, New York City's Department of City Planning, Columbia University, Getty, Financial, Times Square Alliance, Times, Lambs, —, Taco Bell, Grand Central Madison Locations: Midtown Manhattan, Midtown, Manhattan, America, Manhattan . Old, York City, Lower Manhattan, hasn't, Retail, Long, New York

☆ Phone calls might be dying — but they're still alive at work. Here's how etiquette experts say you should handle them.
▼ + stars: | 2023-09-28 | by ( Jordan Hart | ) www.businessinsider.com time to read: +4 min

Etiquette experts say phone calls aren't going away at the office — even if they are personally. But even as phone calls fall out of favor in our personal lives, they're not extinct in a work setting. Etiquette experts say phone calls are still necessary in the office — there's just a certain time and place for them. Insider spoke to two experts about the state of work-related phone calls in 2023. AdvertisementAdvertisementVerizon Communications CEO Hans Vestberg makes about 30 work calls per week to "people that make a difference" at the company, CNBC reported.

Persons: aren't, it's, —, Slack pings, they're, there's, people's, Lisa Grotts, Grotts, Kleeman, It's, Hans Vestberg, Vestberg, he's, you've Organizations: Service, New Workforce, Verizon, CNBC

☆ Insider Today: Signs your manager is burnt out
▼ + stars: | 2023-09-16 | by ( Diamond Naga Siu | ) www.businessinsider.com time to read: +7 min

But something less talked about is burnout among managers — that's our big story today. "It impacts your attention, impacts your judgment, impacts your memory, impacts your decision-making ability. I spoke with multiple experts about signs that your manager is burnt out:AdvertisementAdvertisementFear. "It's important to realize that every manager has a manager," Sood said. Multiple "corporate goths" spoke with Insider about the importance of being true to themselves, even in the office.

Persons: —, Violeta Stoimenova, Amit Sood, Bonita Eby, Eby, Sood, Eufrosina Young, Arantza Pena Popo, Millennials, Jordan Hart, who's, Gen Zers, Coco Gauff poes, Frey, Kevin Mazur, MTV Dunkin, bev, Dan DeFrancesco, Naga Siu, Hallam Bullock, Lisa Ryan Organizations: Service, Customs, MTV, Spice Locations: Wall, Silicon, Disney, Eyeliner, . Massachusetts , Minnesota, Hawaii, Georgia, New York City, San Diego, London, New York

☆ A remote worker's employer said he had to live near the office. So he took a $35,000 pay cut in exchange for his work-from-home freedom.
▼ + stars: | 2023-09-03 | by ( Juliana Kaplan | ) www.businessinsider.com time to read: +6 min

Jay is one of many workers contending with shifting rules around in-person and remote work. For some, those arrangements just don't work — and, like Jay, some workers would take a pay cut to be able to stay remote. The research on whether remote work is less productive is mixed, though, and for some, it may be a better fit than for others. Jay said his previous managers, for instance, "were completely in favor of remote work" but told him "this decision is out of their hands." Already, there's an "office apocalypse" raging in some cities, with McKinsey predicting remote work will slash the value of office buildings to the tune of $800 billion by 2030.

Persons: Jay, Kathleen Hall, It's, doesn't, that's, Bill de Blasio Organizations: Service, Jay, trumpeted, McKinsey Locations: Wall, Silicon, New York City

☆ Google is offering an on-campus hotel 'special' to help lure workers back to the office
▼ + stars: | 2023-08-04 | by ( Jennifer Elias | ) www.cnbc.com time to read: +2 min

Google is hoping to lure workers back to the office with a new on-site hotel special, but some workers aren't convinced it's a good deal. The company said full-time employees can book a room at an on-campus hotel in Mountain View for $99 a night in what it's deeming a "Summer Special," according to materials viewed by CNBC. The Google-owned hotel is situated on a newer campus in Mountain View, California, that it opened last year. The city of Mountain View is especially short on housing and contains large swaths of corporate offices — many of which are owned or leased by Google. A Google spokesperson noted that the company regularly runs specials for employees to take advantage of the company's spaces and amenities.

Persons: aren't, it's, it'll Organizations: Google, CNBC, Ames Research Center Locations: Mountain View, Mountain View , California, San Francisco Bay, Mountain

☆ Scorching temperatures are making delivery a dangerous job — and it's only getting worse
▼ + stars: | 2023-07-26 | by ( Emma Cosgrove | ) www.businessinsider.com time to read: +10 min

Even outside the hottest US states, heat that delivery workers aren't used to can be dangerous. Several delivery driver deaths have triggered changes. In recent years, delivery drivers reporting heat-related illnesses were second only to construction workers, according to OSHA statistics reported by E&E News. The 2022 death of 24-year-old Esteban Chavez, a UPS driver in Southern California, made national headlines. But his death came less than a year before the International Brotherhood of Teamsters, which represents UPS workers, began re-negotiating its contract with UPS.

Persons: aren't, Jeff Goodell, Goodell, Shawndu Stackhouse, Tom Williams, Esteban Chavez, AccuWeather, Chavez wasn't, wasn't, Chavez, Spencer Platt, it's, James Daniels, San Clemente , CA, Irfan Khan, Greg Abbott Organizations: FedEx, heatwave, OSHA, E, D.C, Inc, Getty, Brotherhood of Teamsters, UPS, —, Los, Los Angeles County Coroner's, Labor Department, of Occupational Safety, Health, Broadway, New York City, Postal Service, it's, Los Angeles Times, Amazon, Texas Gov Locations: Portland, Yosemite, Vermont —, Northeast Washington, Northern California, Southern California, Pasadena , California, Los Angeles County, California, New york City, New York, Texas, San Clemente ,, New York City

☆ Delta's CEO tells bosses who 'moan' to him about staff not coming into the office more: 'I know where they are – they're on my airplanes.'
▼ + stars: | 2023-07-22 | by ( Jordan Hart | ) www.businessinsider.com time to read: +2 min

Ed Bastian told Semafor that bosses complain to him about trying to get employees back in the office. The Delta CEO said remote and hybrid workers now spend more time traveling. But the CEO of Delta CEO says their workers aren't just sitting at home – they're taking trips. American employees are clinging to remote work despite senior management thinking it's time to draw a line. I don't need to be in an office to do my work," she previously told Insider.

Persons: Ed Bastian, Semafor, aren't, Bastian, Nick Bloom, Bloom Organizations: Delta CEO, Morning, Delta, Semafor Locations: Arizona

☆ Gen Zers want to be in the office. But their bosses are at home.
▼ + stars: | 2023-07-22 | by ( Alexandra York | ) www.businessinsider.com time to read: +5 min

Gen Z is more interested in working from the office than any other generation. "At JPMorgan, you're probably never going to be the smartest person in the room," he told Insider. Gen Zers see the office as a place to growDespite having grown up online, Gen Zers dislike working from home more than other generations. Among Gen Z, 57% want in-person jobs, according an online survey of about 3,100 US job seekers conducted by Jobslist in the final months of 2022. Joshua Roizman, a Gen Z employee at a software-development company , said he understood why some in other generations might not want to schlep back to the office.

Persons: Sam Farber doesn't, Farber, It'll, —, who've, aren't, Gen Zers, Slack, " Farber, Zehra Naqvi, Naqvi, She's, Z, Davina Ramkissoon, Joshua Roizman, Roizman Organizations: Service, JPMorgan, Kastle Systems, McKinsey Global Institute, Jobslist Locations: Wall, Silicon, Chicago, Asia, Europe, Dublin

☆ Workers at San Francisco's Anchor Brewing are trying to buy the brewery as it faces liquidation under Sapporo ownership
▼ + stars: | 2023-07-20 | by ( Alex Bitter | ) www.businessinsider.com time to read: +3 min

Workers are reportedly offering to buy San Francisco's Anchor Brewing Co. and manage it themselves. Anchor, owned by Japanese beer giant Sapporo, announced this month that it would shutter. Anchor and Sapporo did not immediately respond to requests for comment on the letter or the closing from Insider. The Anchor workers aren't the only ones interested in buying and preserving the brand. Sapporo touted Anchor's "strong brand power" and potential for growth in a statement explaining its acquisition of the brewery in 2017.

Persons: Dave Infante, Pedro de Sá, Mike Minami, Mike Walsh, Sam Singer Organizations: Anchor Brewing Co, Service, Privacy, Brewing, Sapporo USA, Anchor, Sapporo, San Francisco Chronicle, LinkedIn, Cola Locations: Sapporo, Wall, Silicon, San Francisco, Vinepair, Sapporo USA, California

☆ Bill Gates publishes blog post on the risks of AI, says employees will need 'retraining' and 'support' as workplace transforms
▼ + stars: | 2023-07-12 | by ( Haley Tenore | ) www.businessinsider.com time to read: +4 min

Bill Gates wrote a 3,000-word post on his blog, GatesNotes, discussing artificial intelligence. Gates believes that AI is a powerful tool, but society will have to learn to use it efficiently. The Microsoft cofounder predicted AI will impact the workplace, and some people will need retraining. The risks are real, but I am optimistic that they can be managed," Gates said on his blog, GatesNotes. "It is true that some workers will need support and retraining as we make this transition into an AI-powered workplace," Gates wrote.

Persons: Bill Gates, Gates, he's, He's, Cherie Shields, —, Checkr, they'd, aren't, Goldman Sachs Organizations: Microsoft, Goldman, Employers

☆ It's a cruel summer for Airbnb and Vrbo hosts, and meh listings are getting squeezed hard
▼ + stars: | 2023-07-02 | by ( Matt Turner | ) www.businessinsider.com time to read: +4 min

In the age of remote work, employers are quiet quitting on employees. Decision-makers at family offices revealed what it's really like managing billions for the ultra wealthy. But first: It's shaping up to be a cruel summer for Airbnb and Vrbo hosts. The Airbnb hosts getting squeezedReal-estate reshapeBlake Callahan / Getty ImagesThe real-estate industry is facing an existential threat. In the age of remote work, employers are doing it, too.

Persons: Matt Turner, Read, Brian Chesky, Charley Gallay, Vrbo, That's, Blake Callahan, Jonathan Ernst, Consuelo Vanderbilt Costin, Bryan Griffin, Insider's Ben Bergman, Arantza Pena Popo, It's, Satya Nadella, Hallam Bullock, Lisa Ryan Organizations: luxe, Reuters Workers aren't, Stanford University, The Vanderbilt, Waltons, Microsoft Locations: Silicon, Airbnb, New York

☆ First there was quiet quitting. Now it's become grumpy staying.
▼ + stars: | 2023-06-28 | by ( Juliana Kaplan | ) www.businessinsider.com time to read: +4 min

Quiet quitting is getting louder as more unhappy workers are staying put. Welcome to grumpy staying, in which workers begrudgingly skate by in a tightening job market. Gallup's 2023 State of the Global Workplace report, which surveyed 122,416 workers across the world, found that 59% of employees are quiet quitting — and 18% are "loud quitting." Welcome to "grumpy staying," where workers don't have the leverage to quit, and some aren't too pleased about staying. Are you grumpy staying at your job?

Persons: —, Insider's Ashley Stewart, Stewart, Nela Richardson, hasn't Organizations: Service, Privacy, Workers, Microsoft, Gallup, ADP Locations: Salesforce

☆ Remote workers flocked to 'Zoom towns' during Covid—now they're competing to stay work-from-home
▼ + stars: | 2023-06-27 | by ( Jennifer Liu | In Jljenniferliu | ) www.cnbc.com time to read: +2 min

Fully remote jobs are getting harder to come by, but the competition for work-from-home jobs is especially fierce in some parts of the country. Just two years ago, remote jobs in Bend attracted about 42% of applications. Nationally, just 11% of open jobs on LinkedIn offer remote work, but they attract close to 50% of total job applications as of May. Bend, in particular, became popular among newly mobile tech workers from Silicon Valley and Seattle. Check out: How return-to-office battles and remote work are making America's burnout problem worse

Persons: George Anders, LinkedIn's, Kelly Evans Organizations: LinkedIn, Port, Fort Walton, Big Tech, Google, Microsoft, Apple Locations: Bend, U.S, Asheville, N.C, Wilmington, Myrtle, S.C, Spokane, Coeur d'Alene, Wash, Sioux, S.D, Medford, Sarasota, Fla, Wausau, Stevens, Wis, Crestview, Fort, Destin, Silicon Valley, Seattle

☆ Their parents made China the world's factory. Can the kids save the family business?
▼ + stars: | 2023-06-19 | by ( David Kirton | ) www.reuters.com time to read: +9 min

Du, like tens of thousands of other young Chinese factory bosses, is inheriting a basic manufacturing business that can no longer rely on the labour-intensive model that made China the world's largest exporter of goods. Those skills would come in handy in a factory the Chinese state set up in 1951 and privatised in 2002. Like five of the other chang er dai who spoke to Reuters, Zhang never planned to take over the factory. Chang er dai, however, help lift the bottom, which is also important for preserving China's share of world manufacturing, two industry experts told Reuters. Not all chang er dai will get there.

Persons: Steven Du, Du, Zhang Zhipeng, Mao Zedong's, Du said, Zhang, Zhang Zeqing, Chang, Zhou Yuxiang, Tian Weihua, Tian, Zhang Ying, David Kirton, Marius Zaharia, David Crawshaw Organizations: Shenzhen Research Institute of High, Reuters, Apple, Agricultural Products, Lake Technologies, Science, Technology Innovation Research Institute, University of Arts, Workers, Thomson Locations: RUICHANG, China, Shanghai, Southeast Asia, India, New Zealand, United States, TW, Wisconsin, Ruichang, France, London, Ningbo

☆ Your next job may depend on how well you understand AI tools like ChatGPT
▼ + stars: | 2023-05-30 | by ( Hasan Chowdhury | ) www.businessinsider.com time to read: +4 min

Companies are looking at ways to implement tools like ChatGPT into their products and workflows. But pretty much anyone with a job, beyond just tech, will need to get to grips with AI and its potential. On Monday, Jensen Huang, the CEO of chip giant Nvidia, suggested workers should find a way to make AI work to their favor. ChatGPT shifted priorities for corporatesThe release of OpenAI's ChatGPT in November has coincided with a shift in priorities for companies across the board. Meanwhile a survey of 3,000 employed Americans by HR software firm Checkr found that 79% of workers are feeling the pressure to learn more about AI tools.

☆ Walmart employees are inundating the company's social-media site with memes making fun of management
▼ + stars: | 2023-05-25 | by ( Ben Tobin | ) www.businessinsider.com time to read: +7 min

Walmart started using Workplace, a Meta-designed social-media app, in 2017. "Most of the posts I see on Workplace are just memes making fun of management and corporate," a Walmart employee from Minnesota said. On Walmart's Workplace site, the first photo was captioned "using workplace for work-related posts," and the second photo said "using workplace for memes." Just as on Facebook, users have Workplace feeds where they see what other Walmart workers post, with their names attached. The Walmart employee from Michigan said he was "surprised at first" that workers would share memes on Workplace without being anonymous.

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