Grubhub will pay $25 million to settle a lawsuit from the Federal Trade Commission and Illinois Attorney General Kwame Raoul over alleged unlawful practices that harmed diners, workers and small businesses, the FTC announced on Tuesday.
The complaint claims that Grubhub deceived diners about delivery costs and blocked access to their accounts.
Grubhub has had as many as 325,000 unaffiliated restaurants on its platform, more than half of all of the available restaurants on Grubhub, according to the complaint.
The company allegedly listed unaffiliated restaurants to drive growth, but diners often had to pay more in delivery fees from those restaurants which, in turn, damaged their reputations.
The complaint further alleged that Grubhub would often avoid removing unaffiliated restaurants off the platform when requested, instead trying to sell them paid partnerships.
Persons:
Grubhub, Kwame Raoul, Lina Khan, we're
Organizations:
Federal Trade Commission, Illinois, FTC, CNBC
Locations:
Grubhub