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How Elon Musk has turned X into a pro-Trump machine
  + stars: | 2024-08-13 | by ( Clare Duffy | ) edition.cnn.com   time to read: +9 min
But now Musk, who is not only the owner but also the most followed user on X, has shifted to more direct campaigning for former President Donald Trump. Musk announced his official endorsement for Trump in a post last month that received 2.3 million likes. Weeks after it was posted, the video is not labeled with a “community note,” X’s community fact-checking feature that Musk used as justification for slashing the company’s trust and safety team. In a letter, the secretaries urged Musk to “immediately implement changes” on the X platform. But on Monday night, Musk offered to take a role in the potential future Trump’s administration helping to rein in government spending.
Persons: Elon Musk, Donald Trump, Musk, He’s, Hunter, Trump, YOU, Trump’s, , Elon, ” Trump, Kamala Harris, doesn’t, ” Wendy Weiser, Brennan, Harris, , ” Weiser, Kamala, , White supremacists, X, Musk’s, chatbot, Harris ’, ” Lara Cohen, informercial, he’s, ” Musk, “ I’d Organizations: New, New York CNN, Elon, Twitter, Biden, White, Trump, CNN, Fake News, Fake News Media, Center, , Brennan Center for Justice, NYU Law School, Democratic, Street Locations: New York, United Kingdom
CNN —An Illinois woman was fatally shot inside her home this month by a sheriff’s deputy who responded to her 911 call, and the deputy is now charged with murder in the case, a prosecutor said this week. Sangamon County sheriff’s Deputy Sean Grayson and another deputy responded to the call around 12:50 a.m., authorities said. The sheriff’s office said the deputies, who were not injured, reported the shooting around 1:20 a.m. Crump’s office has said Massey was unarmed. When the two responding deputies encountered Massey, she “appeared to be calm, perhaps unwell, not aggressive,” the court document said. Sean Grayson has been fired from his job as a Sangamon County sheriff's deputy and faces murder and other charges in Sonya Massey's death, officials said.
Persons: Sonya Massey, Ben Crump, Sean Grayson, Grayson, Massey, … Grayson, John Milhiser, Milhiser, WICS, Crump, Sonya Massey’s, Sonya’s, ” Crump, , Grayson “, ‘ I’m, Sonya Massey's, JB Pritzker, “ Sonya Massey, ” Pritzker, CNN’s Jamiel Lynch Organizations: CNN, Sangamon, An Illinois State Police, WICS, , Massey, Sangamon County sheriff's, Illinois Gov Locations: An Illinois, Springfield, Sangamon County, Massey’s
None of the country’s largest social media platforms responded to repeated questions from CNN over multiple days this week about what actions they have taken in response to misinformation and conspiracy theories circulating about the Trump rally shooting. And what the public experienced on social media in the moments after the attack on Trump is a sign of what’s to come, said Imran Ahmed, CEO of the Center for Countering Digital Hate (CCDH), a social media watchdog group that advocates for tighter regulation of the platforms. “It can’t make a safe social media product that does politics and civic stuff, and so it just got out of that business.”Baybars Orsek, managing director of the fact-checking organization Logically Facts, said these and other changes by social media platforms have made working with them in the last few years more challenging. The decision effectively means the US government can continue to flag misinformation threats to social media companies in the runup to the 2024 election. Mainstream media outlets, taking care to report only credible answers, were initially slower to report what was happening than the breakneck pace of social media speculation.
Persons: Donald Trump, bode, , Joe Biden, Biden, Snapchat, , Imran Ahmed, ” Ahmed, Elon Musk’s, Musk, CCDH, X, TikTok, “ Meta, Laura Edelson, ” Baybars Orsek, ” Orsek, Trump, Edelson, Alicia Wanless, “ I’ve, ” Wanless, Wanless Organizations: CNN, Meta, Twitter, YouTube, Department of Homeland Security, Big Tech, Trump, Google, Center, Social, Northeastern University, Democracy, Supreme, Facebook, Carnegie Endowment, International Peace
CNN —For years, Airbnb has known some of its hosts have used hidden cameras to secretly spy on guests, invading their most private and intimate moments. A CNN investigation found the use of hidden cameras is a persistent problem in the industry. The Airbnb representative testified that the company generated 35,000 customer support tickets about surveillance devices in the preceding decade. An Airbnb spokesperson told CNN that a single report could create multiple tickets. Airbnb makes “every effort” to support police investigations of hidden cameras, the company told CNN in a written statement.
Persons: Airbnb, ” Airbnb, “ I’ve, , Kim van Sparrentak, Organizations: CNN, European Union, EU Locations: United States
A CNN investigation found that Airbnb consistently fails to protect its guests despite knowing hidden cameras are a persistent concern within its industry. Video Ad Feedback A woman describes the moment she realized her Airbnb host had placed a hidden camera in her room. And, while hotels can be held legally responsible for guests harmed on their property, Airbnb frequently is not. In January, CNN began reaching out to former Airbnb employees to ask about hidden camera concerns within the industry. “Less than a month for every victim,” said Wyzynajtys, the guest who found Allee’s hidden camera.
Persons: Airbnb, , Brian Chesky, Chloe LeBrument, , LeBrument, … it’s, Bianca Zuniga, Goldwater, “ I’ve, Comfort , Texas David Wyzynajtys, Airbnb’s, Wyzynajtys, ” Wyzynajtys, David Wyzynajtys, Austin Steele, CNN Wyzynajtys, Jay Allee, Allee, , Vrbo, CNN Allee, Butch Matjeka, ” Matjeka, Kim van Sparrentak, Murray Cox, Cox, Shannon Schott, “ They’re, They’re, ” Schott, Jan Schakowsky, Kyung, ’ Allee, didn’t, Airbnb superhost Peter Madden, Madden, he’d, “ I’m, ” Madden, undressed, Patricia DiCarlo, Matt Lait, Logan Whiteside, Yahya Abou, Ghazala Organizations: CNN, Social, ” CNN, Hyatt Hotels Corporation, Marriott International, Ontario Airbnb, Police, Sheriff’s, European Union, EU, Communications, Facebook, Illinois, Democratic, Airbnb’s San, Attorney, Westbrook Police, Vrbo Locations: Texas, San Francisco, London , Ontario, Ontario, Comfort , Texas, Jay Allee Kendall, Allee’s, California, Kendall, Allee, United States, New York, York, Florida, Airbnb’s, Airbnb’s San Francisco, Chesky, Melbourne, Australia, Maine, Cumberland County
The social media app is the brainchild of 27-year-old serial founder and investor Tiffany "TZ" Zhong, whose tech career took off in her late-teens. Instead of stressing over carefully curated posts, the app encourages users to share their stream-of-consciousness thoughts directly to the feed. According to its App Store description, it aims to harken back to the social media era before "algos and ads" took over. She particularly follows the behavior of Noplace's "power users," some of whom even spend between eight and 10 hours on the app, Zhong said. And at a time when social media platforms are prioritizing entertainment over social interactions, Noplace feels timely.
Persons: , Tiffany, Zhong, you've, It's, Noplace, Nospace, , Alexis Ohanian, it's, There's Organizations: Service, Twitter, Apple, Business, Noplace's, Big Locations: Noplace, Reddit
New York CNN —The OpenAI co-founder who left the high-flying artificial intelligence startup last month has announced his next venture: a company dedicated to building safe, powerful artificial intelligence that could become a rival to his old employer. Ilya Sutskever announced plans for the new company, aptly named Safe Superintelligence Inc., in a post on X Wednesday. Sutskever then worked on Google’s AI research team, before helping to found what would become the maker of ChatGPT. It’s also not clear exactly what the new company thinks of as “safety” in the context of highly powerful artificial intelligence technology. “By safe, we mean safe like nuclear safety as opposed to safe as in ‘trust and safety,’” Sutskever told Bloomberg in an interview published Tuesday.
Persons: Ilya Sutskever, Sutskever, Geoffrey Hinton, Sam Altman, Altman, Kara Swisher, , It’s, ” Sutskever, OpenAI, Jan Leike, Daniel Levy, Daniel Gross Organizations: New, New York CNN, Superintelligence Inc, SSI, Google, CNN, Bloomberg, Apple Locations: New York, OpenAI, , Palo Alto , California, Tel Aviv, Israel
FTC refers TikTok complaint to Justice Department
  + stars: | 2024-06-18 | by ( Jennifer Elias | ) www.cnbc.com   time to read: +1 min
The TikTok logo is displayed at TikTok offices on March 12, 2024 in Culver City, California. The Federal Trade Commission said Tuesday that it's referred its complaint against TikTok and Chinese parent ByteDance to the U.S. Department of Justice. The FTC began its investigation following a 2019 settlement with Musical.ly, the predecessor to TikTok, that was related to violations of the Children's Online Privacy Protection Act (COPPA). The FTC was probing to see if TikTok violated a federal law that prohibits "unfair and deceptive" business practices. TikTok didn't immediately respond to a request for comment.
Persons: TikTok, Shou Zi Chew, didn't, Joe Biden, — CNBC's Lora Kolodny Organizations: Federal Trade Commission, U.S . Department of Justice, FTC, DOJ, TikTok, U.S Locations: Culver City , California, Musical.ly, U.S
New York City delivery workers who don't use cars have one of the deadliest jobs in the city. There are now more than 65,000 app-based restaurant delivery workers in the city, and about 80% of them use e-bikes and motorbikes. The city report found that 28.7% of e-bike or moped delivery workers experienced injuries that forced them to miss work, lose consciousness, or seek medical care. They're asking for wider protected bike lanes, or even separate lanes for e-bikes and mopeds, and charging facilities for e-bikes. Indeed, "New Yorkers are dependent on app delivery workers to keep them safe and fed during times of crisis," she added.
Persons: , takeout, Eric Adams, it's, Jose Alvarado, Andrew Lichtenstein, Brad Lander, Uber, DoorDash —, Ligia Guallpa, Guallpa, DoorDash, Guallpa's, Lander Organizations: Service, Business, Department of Consumer and Worker Protection, US Bureau of Labor Statistics, Bureau of Labor Statistics, Bloomberg, Yorkers, New York Times, Department of Transportation, Getty, City, York, Workers Justice Locations: New York City, York, New York, South Bronx, York City, City, Manhattan, Williamsburg , Brooklyn
Twitch on Friday will terminate all members of its Safety Advisory Council, according to sources familiar with the situation and documents viewed by CNBC. The council is a resource of nine industry experts, streamers and moderators who consulted on trust and safety issues related to children on Twitch, nudity, banned users and more. The Amazon -owned game-streaming company formed its Safety Advisory Council in May 2020 to "enhance Twitch's approach to issues of trust and safety" on the platform and guide decisions, according to a company webpage. "Looking ahead, the Safety Advisory Council will primarily be made up of individuals who serve as Twitch Ambassadors," the email, viewed by CNBC, stated. Payment depended on the length of the contract, but council members were paid between $10,000 and $20,000 per 12-month period, according to a source familiar with the contracts.
Persons: Twitch, Sameer Hinduja, Emma Llansó, T.L, Taylor Organizations: Advisory, CNBC, Council, Twitch, Cyberbullying Research, Center for Democracy, SAC
TikTok plans global layoffs in operations and marketing
  + stars: | 2024-05-22 | by ( Brian Fung | ) edition.cnn.com   time to read: +1 min
CNN —TikTok is planning to lay off large swaths of its operations and marketing workforce, current employees briefed on the plans told CNN. The global layoffs are expected to hit teams that handle user support and communications, as well as content and marketing. TikTok’s current global user operations team will be dismantled as part of the move, and remaining employees will be distributed among the company’s trust and safety, marketing, content and product teams. The layoffs had been in the works for some time, perhaps almost a year, but recent turnover in TikTok’s marketing, trust and safety and operations teams prompted delays, one of the employees told CNN. It is unclear how many TikTok employees could lose their jobs.
Persons: Adam Presser, Zenia Mucha, TikTok Organizations: CNN, The, Brand, Communications Locations: United States
Companies are rapidly integrating generative AI technology to boost productivity. AdvertisementCompanies have been racing to deploy generative AI technology into their work since the launch of ChatGPT in 2022. She added that the "demand for AI governance and risk experts is outpacing the supply." "The venture capital environment also reflects a disproportionate focus on AI innovation over AI governance," Singh told Business Insider by email. But with the pace of innovation in AI, government regulations may not be enough right now to ensure companies are protecting themselves.
Persons: , haven't, Tad Roselund, Nanjira Sam, Navrina Singh, Singh Organizations: Service, Companies, Microsoft, Boston Consulting Group, MIT Sloan Management, Stanford's Institute for, Intelligence, Biden Administration Locations: EU
Despite laying off full-time staff earlier this year, Snap has open roles in areas including engineering, sales, and marketing. On April 12, Snap had globally listed 142 open positions on its jobs board, including 88 openings in US cities. Related storiesMany of Snap's applications included annual salary ranges rather than a single salary for a given role. For example, Snap included a pay rate of $97,760 and $140,000 a year for one software engineer position. In cases where Snap submitted multiple applications for a particular job, such as a level III software engineer, we included the lowest and highest salary for the role as well as the median range.
Persons: Dan Whateley Organizations: Stars, Advertising Research Center, Business, US, of Foreign Labor, Department of Labor, Inc, Santa, Research, Data, Analytics, CRM Technology, Finance Technology, IT Corp Services, Learning, Partner, Engineering, Security Engineering, Software, Software Engineering, Oracle Systems, Assurance, iOS, Wireless Network, Global, Lens, Advisory Partners, Corporate, Corporate Finance, Strategic Locations: Santa Monica, Seattle, View, Palo Alto , New York, San Francisco
Tesla's stock is down over 10% in the last year, and Elon Musk's net worth has also fallen. Lately, social media platform X has begun to look more like regular old Twitter. With his social media venture, X, that seems to mean returning to the app to the pre-Musk days of plain old Twitter. Musk and representatives for Tesla and X did not respond to requests for comment from Business Insider. "Honestly, the best thing that Twitter can do to regain its position is to sideline Musk.
Persons: Tesla, Musk, , Elon, Gabor Cselle, CNN's Oliver Darcy, David Camp, Metaforce, Camp, X, Cselle, Ed Zitron, Kim Kardashian, Jay, Zitron, Linda Yaccarino, Yaccarino, he's Organizations: Elon, Service, Twitter, NBC News, Variety, Business, Camp Locations: China, Texas
McRoberts’ elevation to the role comes more than a year after the company’s former safety leader, Yoel Roth, who oversaw what was then called the Trust and Safety team, resigned in the wake of Musk’s takeover. In its announcement, X said McRoberts has previously worked on other X safety features including labels that inform a user if their content is being restricted. In a post last month, Musk said he would change the name of X’s “Trust and Safety” team to simply the “Safety” team. We are changing the name of our Trust & Safety group, to simply @Safety,” Musk said. The goal of our Safety team is simply to ensure compliance with the laws that already exist to protect the people.”
Persons: New York CNN —, it’s, Kylie McRoberts —, Linda Yaccarino, Yoel Roth, X, White, Yale Cohen, Yaccarino, Musk, Pizzagate ”, McRoberts, ” X, ” Musk, Organizations: New, New York CNN, New York CNN — Elon, Twitter, Trust and Safety, Publicis Media, Google, Safety, & Safety Locations: New York, Austin , Texas,
Menlo Ventures has been an early backer of AI powerhouses including security startup Abnormal, LLM developer Anthropic, and vector database Pinecone. "AI itself is not new, I think it's just how mainstream it's become," Matt Murphy, a Menlo Ventures partner who invests in SaaS and robotics startups, told Business Insider in an interview. AI's "picks and shovels"Murphy and fellow Menlo Ventures partner Tim Tully say that 2024 will be a big year for the "picks and shovels" of AI. There's room in the game for more LLMsSam Altman's OpenAI has been at the forefront of the generative AI revolution. Other vector database startups including Chorma and Weaviate have also raised millions from VCs.
Persons: , Siri, Warby Parker, Matt Murphy, OpenAI, AI's, Murphy, Tim Tully, Tully —, Sana, Lindy, we've, Tully, Sam Altman's OpenAI, it's Organizations: Service, Valley's, Menlo Ventures, Business, Menlo, Cisco, Oracle, Meta, Google Locations: Snowflake, Anthropic
The following month, 10 men were indicted in Oklahoma, charged with conspiracy to commit wire fraud for allegedly operating a refund fraud service named Artemis Refund Group. A thriving refund fraud marketFor every refund fraud service shut down by law enforcement, swarms of similar groups remain open for business. CNBC viewed several active refund fraud services on encrypted messaging app Telegram, each with thousands of followers. Zoom In Icon Arrows pointing outwards A Google form from an active refund fraud service explaining which stores it targets and how much it charges customers. Zoom In Icon Arrows pointing outwards A refund fraud service claims to have access to Amazon insiders in a Telegram post.
Persons: Stephanie Keith, Noah Page, Page, he'd, Ralph, , Rick Owens, Sajed Al, Ralph Lauren, Uber, Maarej, Chris Black, Amazon, Al, they'd, Rekk, Cyril Noel, Tagoe, Noel, Louis Vuitton, scammers, Reddit, Brittany Allen, Allen, Remi Vaughn, Vaughn, she's, David Johnston, Johnston Organizations: Bloomberg, Getty, CNBC, National Retail Federation, Appriss, Amazon, Page, Riverside Press, Medianews, PayPal, Retailers, Artemis, Walmart, Apple, Nike, eBay, Saks Fifth, DoorDash, Google, MacBook, Mail, UPS, U.S . Postal Service, Al, Rekk, Gucci Locations: New York, Chattanooga , Tennessee, Reddit, TikTok, Eastvale, Michigan, Oklahoma, Chattanooga
Some customers of Instacart, DoorDash, and other delivery services have had their accounts randomly deactivated. Other delivery customers have similar stories. Instacart's website says that customers' accounts can be deactivated "due to potential fraud or other risks." "In accordance with our Community Guidelines, Instacart can deactivate customer accounts in cases of suspected fraud," an Instacart spokesperson said. AdvertisementDo you work for or use Instacart, DoorDash, Uber Eats, Walmart Spark, or another gig delivery app and have a story idea to share?
Persons: , Ryan Ladd, Ladd, rancid, Uber, Instacart Organizations: Service, Costco, Facebook, BI, Walmart Locations: Instacart, Denver , Colorado, South Carolina, Denver
This time last year, Anthropic was seen as a promising generative AI startup founded by ex-OpenAI research executives. "In our quest to have a highly harmless model, Claude 2 would sometimes over-refuse," Amodei told CNBC. Multimodality, or adding options like photo and video capabilities to generative AI, whether uploading them yourself or creating them using an AI model, has quickly become one of the industry's hottest use cases. But multimodality, and increasingly complex AI models, also lead to more potential risks. "Of course no model is perfect, and I think that's a very important thing to say upfront," Amodei told CNBC.
Persons: Anthropic, Claude, Opus, OpenAI's, Asana, It's, it's, Daniela Amodei, Amodei, Moby Dick, Harry Potter, Brad Lightcap, Anthropic's Claude, We've Organizations: Monday, Haiku, Google, ChatGPT, CNBC
TikTok is getting a new head of global trust and safety
  + stars: | 2024-02-27 | by ( Clare Duffy | ) edition.cnn.com   time to read: +2 min
New York CNN —TikTok’s global trust and safety unit is getting a new leader, the company confirmed on Tuesday. Following Keenan’s move, TikTok’s global trust and safety unit will now fall under the leadership of Adam Presser, the company’s Los Angeles-based head of operations. However, TikTok’s trust and safety staff will otherwise remain in place as-is, according to the company. The leadership changes come as TikTok continues to face scrutiny in the United States, Europe and elsewhere over the safety and security of its platform. TikTok plans to invest $2 billion in trust and safety efforts in 2024, Chew said during the hearing.
Persons: Cormac Keenan, Shou Chew, Keenan, Adam Presser, Cormac, ” Chew, Chew, Theo Bertram, Rich Waterworth Organizations: New, New York CNN, CNN Locations: New York, Dublin, Ireland, Los Angeles, Europe, Middle East, Africa, United States
"Normal people do not use OpenAI's products in this way," OpenAI wrote in the filing. The news outlet's lawsuit, filed in December, seeks to hold Microsoft and OpenAI accountable for billions of dollars in damages. In the past, OpenAI has said it's "impossible" to train top AI models without copyrighted works. "We expect our ongoing negotiations with others to yield additional partnerships soon," OpenAI wrote in the filing. But in the filing, OpenAI says the content is vital to training today's AI models.
Persons: Sam Altman, OpenAI, Altman, Axel Springer, — CNBC's Ryan Browne Organizations: Economic, The New York Times, New York Times, Microsoft, House, Times, Bloomberg, CNN, Fox Corp, CNBC PRO Locations: Davos, Switzerland, Manhattan
In response, the platforms have pledged to set high expectations in 2024 for how they “will manage the risks arising from deceptive AI election content,” according to the joint accord. This included rolling back election misinformation policies designed to limit “Big Lie” content about the 2020 vote. Their role as conduits of misinformation will likely increase as the sophisticated AI tools needed to create deepfakes of politicians become more widely available to users of social media. As we learned in the aftermath of the 2020 vote, there are dangerous, real-world consequences when platform companies retreat from commitments to root out disinformation. Unless the companies permanently restore election integrity teams and actually enforce rules against the rampant abuse of AI tools, democracy worldwide could well hang in the balance.
Persons: Timothy Karr, ” Timothy Karr, Joe Biden’s, they’ve, Paul Vallas, Vallas Organizations: Free Press, CNN, Google, Microsoft, Meta, Building, YouTube, Chicago mayoral, Federal Trade Commission Locations: United States
Jack Dorsey feared for his parents' safety after Twitter banned Donald Trump, a new book says. Twitter cofounder Jack Dorsey was concerned about his parents' safety after his company banned former President Donald Trump from the platform, according to a recent book on the social media company. The family faced security concerns after Twitter decided to permanently ban Trump from the site following the insurrection at the Capital in 2021. AdvertisementDorsey and his family were not the only ones to face security concerns over their involvement with the social media company. "If I die under mysterious circumstances, it's been nice knowin ya," the billionaire posted on social media last May.
Persons: Jack Dorsey, Donald Trump, Kurt Wagner, Marcia, St . Louis, Elon Musk, Wagner, Dorsey, Tim, Yoel Roth, Roth, Musk, it's, Meta, Mark Zuckerberg, Rob Price, Zuckerberg Organizations: Twitter, Trump, Capital, Facebook, YouTube, BBC Locations: St ., Russia, Ukraine, San Francisco
Gig workers often have their accounts deactivated, even if they've done nothing wrong. Here are the top tips for getting reactivated from people who deliver for Instacart and Uber Eats. But some gig workers have had success getting their accounts — and an income — back. Business Insider spoke with two gig workers who successfully got apps to overturn their deactivations. AdvertisementDo you work for Instacart, Uber Eats, DoorDash, or another gig delivery service?
Persons: Uber, , Instacart, could've Organizations: Service, Walmart, Companies, Business, Trust, Safety, Instacart Locations: South Dakota, Instacart, Oregon
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. The move was an about-face for the president, whose administration had spent years calling it a national security risk. AdvertisementIt’s been deep in a public spat over music licensing with one of its most important partners, Universal Music Group. Some users have said it’s ruining the app by promoting shopping over the funny skits and dancing videos that first made TikTok popular. For leaders at ByteDance, who often have the final say over product decisions at TikTok, copying ideas from Douyin to TikTok is part of their playbook.
Persons: , TikTok, Joe Biden, Biden, Brandon, TikTok isn’t, it's, Taylor Swift, Olivia Rodrigo, UMG, ” TikTok, it’s, TikTok's, ByteDance, It’s, Meghana, Pissing, ” Michael Huppe, Katie Notopoulos, ” Dhar Organizations: Service, White, Business, Universal Music Group, Music, Black, Facebook, Google, Big Tech, , YouTube, Shopping Network Locations: TikTok, Washington, Meghana Dhar, China, ByteDance
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