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☆ Zoom abandons its video-based identity, rebranding as an AI-first company
▼ + stars: | 2024-11-26 | by ( Katherine Tangalakis-Lippert | Aditi Bharade | ) www.businessinsider.com time to read: +3 min

AdvertisementZoom Video Communications Inc. is dropping video from its name in an AI-first rebranding effort. The company, best known for its videoconferencing, will now be known as "Zoom Communications Inc."Zoom isn't the only company revisiting its trajectory in the AI boom. Zoom — the company best known for bringing the world the videoconferencing software that got corporate workers through the coronavirus pandemic — wants to be known for its status as an AI-first company, CEO Eric Yuan wrote in a company blog post published Monday announcing a major rebrand. From this day forward, the company formerly called "Zoom Video Communications Inc." will be known simply as "Zoom Communications Inc." the post reads, as the company focuses on an AI-first approach to corporate communications. "Woven throughout Zoom Workplace, AI Companion frees us up to focus on more important work and minimizes time wasted on less meaningful tasks," the company announced.

Persons: Eric Yuan, Morgan Stanley, OpenAI, Sundar Pichai, Pichai, Marc Benioff, Gartner, Copilot Organizations: Communications, Communications Inc, Major Big Tech, Google, Microsoft, Securities, Exchange, OpenAI, SEC, Business Locations: Amazon, OpenAI

☆ AI Customer Service Chatbots Are Making People Miserable and Annoyed
▼ + stars: | 2024-11-26 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

By corporate America's (sometimes dubious) telling, AI is basically the answer to everything, including customer service. A recent Gartner survey found that nearly two-thirds of customers prefer that companies don't use AI for customer service. Related storiesEven setting aside the cost savings for companies, there are clear reasons that AI should be a good fit for customer service. "We know that there are certain aspects of customer service that AI is doing well. What's more, if every company has a mediocre AI experience, the bar might just be lowered across the board.

Persons: I've, I'm, It's, it's, Karen, I'd, Michelle Schroeder, don't, Michelle Kinch, that's, aren't, Keith McIntosh, They're, they're, Kinch, Jason Maynard, Chris Filly, Maynard, Jeff Gallino, Rodney Zemmel, they'll, —, Gallino, Schroeder, We've, Emily Stewart Organizations: Corporations, Dartmouth's Tuck School of Business, Gartner, Companies, Asia Pacific, FedEx, Fortune, Santander, Siemens, McKinsey, Delta, Filly, Alexa, Business Locations: North America, Asia, Zendesk, Callvu, PolyAI

☆ Stocks making the biggest moves premarket: Amgen, Best Buy, Abercrombie & Fitch, Stellantis and more
▼ + stars: | 2024-11-26 | by ( Pia Singh | In | ) www.cnbc.com time to read: +3 min

Abercrombie & Fitch reported third-quarter earnings of $2.50 per share, topping the $2.39 per share LSEG consensus estimate. Revenue was $1.21 billion, versus the $1.19 billion expected. Best Buy — Shares slid 7.4% after Best Buy posted third-quarter results that missed analyst expectations and cut its full-year sales forecast. Adjusted earnings of $1.26 per share came in below the $1.29 per-share earnings expected by analysts polled by LSEG. Fluence reported $1.23 billion in revenue for the quarter, below the $1.28 billion expected by analysts, according to FactSet.

Persons: Fitch, Kohl's, LSEG, Donald Trump, Dick's, Rivian, Fluence, Eli Lilly —, Eli Lilly, Biden, Nordisk's Wegovy, Eli Lilly's Zepbound, —, Sarah Min, Sean Conlon, Fred Imbert, Jesse Pound, Michelle Fox Theobald Organizations: Abercrombie, Fitch, Revenue, LSEG, General Motors, Ford, Georgia EV, Energy, Novo Nordisk, drugmakers Novo Nordisk, Nordisk's Locations: LSEG ., China, Mexico, Canada, Georgia

☆ Stocks making the biggest moves after hours: Dell Technologies, Autodesk, Workday and more
▼ + stars: | 2024-11-26 | by ( Sean Conlon | ) www.cnbc.com time to read: +3 min

Ambarella is calling for fourth-quarter revenue of $76 million to $80 million, while analysts polled by LSEG anticipated $69 million. For the current quarter, CrowdStrike expects to earn between 84 cents and 86 cents per share, while the consensus estimate was 86 cents per share, per LSEG. Dell Technologies – The stock tumbled more than 10% on the heels of the company posting weaker-than-expected revenue for the fiscal third quarter. Autodesk is calling for fourth-quarter earnings to range from $2.10 to $2.16 per share, excluding items, on revenue of $1.623 billion to $1.638 billion. Revenue for the third quarter topped analysts' estimates, coming in at $3.46 billion, versus estimates for $3.35 billion, per LSEG.

Persons: LSEG, CrowdStrike, Dell, FactSet, Janesh Moorjani, Nutanix, Nordstrom, —, Darla Mercado Organizations: Dell Technologies, HP, Autodesk –, Autodesk, Urban, Urban Outfitters, StreetAccount, Revenue

☆ Agility Robotics CEO tells BI how its humanoid robots are entering the workforce — and getting paid for it
▼ + stars: | 2024-11-26 | by ( Lara O'Reilly | ) www.businessinsider.com time to read: +7 min

Agility Robotics is hoping to deploy them across industries like grocery, automotive, and pharma. AdvertisementDigit is Agility Robotics' mobile manipulation humanoid robot. It competes with the likes of Apptronik, which is working with NASA on humanoid robots, and Boston Dynamics, which has created humanoid robots called Atlas that it says can run and jump over obstacles, as well as perform factory-worker tasks. Agility Robotics' humanoid robots are permitted to work only inside a specific, cordoned-off space separate from human workers. Agility Robotics takes a similarly cautious approach to its application of artificial intelligence, which is deep in the hype stage.

Persons: Peggy Johnson, it'd, Johnson, GXO, Ford, —, ChatGPT, doesn't Organizations: Robotics, pharma, Silicon, Agility Robotics, Deloitte, Bureau of Labor Statistics, Digit, GXO Logistics, Mobile, Ford Amazon, Agility, NASA, Boston Dynamics, Gallup, Microsoft, Qualcomm Locations: Lisbon

☆ How Bluesky rose out of Twitter's ashes to challenge X and Threads
▼ + stars: | 2024-11-26 | by ( Jonathan Vanian | In | ) www.cnbc.com time to read: +10 min

And while these larger social media platforms still dwarf Bluesky, the startup now has more than 22 million users and is not showing any signs of slowing down. Bluesky had experienced a previous surge in July 2023 after X, then still named Twitter, temporarily limited the number of posts users could read per day. Just days before Musk officially took over Twitter, the Bluesky team publicly unveiled more details about their project and rolled out a waitlist for the Bluesky app. Despite Bluesky starting as a side project within Twitter, the startup has lost its last connection to the original micro-blogging app. Bluesky is looking for ways to support the users "who are actually the ones making the network awesome and fun," Wang said.

Persons: Rose Wang, Elon Musk's, Bluesky, Wang, David Carr, Carr, Jay Graber, Jack Dorsey, Jay, Graber, Daniel Holmgren, Paul Frazee, Dorsey, Parag Agrawal, Musk, Nostr, Jack, we're, Mark Zuckerberg, Jack Johnston, Johnston, Gen, That's, It's, Similarweb's Carr Organizations: Twitter, CNBC, Brazilian Supreme, Google, Yahoo, Myspace, Facebook, Anthropic, Delaware State, PBLLC, Bluesky, Blockchain Capital, Blockchain, cryptocurrency Locations: Brazil, San Francisco

☆ Mate 70: Huawei seals post-Android comeback by unveiling new phone with its own software
▼ + stars: | 2024-11-26 | by ( Juliana Liu | ) edition.cnn.com time to read: +4 min

The new Mate 70 smartphone, which starts at 5,499 yuan ($760), features the HarmonyOS Next operating system, which no longer supports Android-based apps. The Mate 70 represents a “critical step” in Huawei’s software evolution, Lucas Zhong, research analyst at Canalys, told CNN. The shift away from the Android ecosystem “will be essential for Huawei to maintain momentum in the premium segment, solidify consumer loyalty, and attract potential platform switchers,” he said. Major Chinese tech companies have reportedly gotten on board, hiring developers to create compatible apps. “If no one uses it, no matter how advanced the operating system is, it will have no value,” he said, according to a Wechat post.

Persons: ” Richard Yu, Lucas Zhong, ”, Canalys, Eric Xu, Xu, Mengmeng Zhang Organizations: Hong Kong CNN, Huawei, Washington, CNN, Counterpoint Research Locations: China, Hong Kong, United States

☆ 6 ways DEI programs are evolving as companies reorganize, home in on employee skills, and leverage the power of AI
▼ + stars: | 2024-11-26 | by ( Julia Hood | Rebecca Knight | ) www.businessinsider.com time to read: +14 min

Business Insider asked its Workforce Innovation board to participate in a roundtable to discuss how DEI programs are evolving. AdvertisementSkills-based hiring is one way companies are working to identify diverse candidates organically. The critical piece for companies is to figure out the best way to capture an accurate and comprehensive view of employees' skills. The global company has a centralized corporate DEI team, with DEI councils at the individual industry units. Using AI to scrutinize hiring, while retaining the human touchAdya said Infosys is using AI to analyze patterns in its hiring data.

Persons: John Deere, Maggie Hulce, Spring Lacy, We've, Anant Adya, Infosys Lucrecia Borgonovo, Chris Deri, Weber, Lacy, Lucrecia Borgonova, Mastercard's, Borgonovo, Lucrecia Borgonovo, Hulce, It's, realigning, Adya, Deri Organizations: Microsoft, Molson Coors, Walmart, for Racial Equity, Business, Ferring Pharmaceuticals, Verizon, Infosys, Prudential, Mastercard, DEI

☆ How Trump's new tariff threats knocked one of our stocks but not the market
▼ + stars: | 2024-11-26 | by ( Kevin Stankiewicz | ) www.cnbc.com time to read: +7 min

Every weekday, the CNBC Investing Club with Jim Cramer releases the Homestretch — an actionable afternoon update, just in time for the last hour of trading on Wall Street. Investors didn't seem too bothered by President-elect Donald Trump 's new tariff threats Monday evening. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB.

Persons: Jim Cramer, Donald Trump, Amgen, Eli Lilly, Lilly, Jim Cramer's, Trump, Jim, Bill Newlands, Roth MKM, Roth, Amit Mehta, Mehta, Trump's, Morgan Stanley, CNBC's Matthew J, Belvedere Organizations: CNBC, ., Nasdaq, Dow Jones, Dow, Novo Nordisk, Constellation Brands, Modelo, Corona, Justice Department, Anheuser, Busch InBev, Grupo, Google, Reuters, DOJ, Chrome, Economic, of Chicago, Labor Department, Jim Cramer's Charitable Locations: Mexico, China, United States, U.S

☆ The full list of auto companies cutting jobs, including GM, Ford, and Stellantis
▼ + stars: | 2024-11-26 | by ( Nora Naughton | ) www.businessinsider.com time to read: +5 min

A protracted transition to electric vehicles is taking its toll on global car companies, many of which still have yet to profit from battery-powered vehicles. This presents a problem for car companies that need mass adoption to deliver profits for these expensive vehicles. Here are all car companies with job cuts planned or already underway in 2024. Prior to the November job cuts, GM also trimmed another 1,000 salaried positions in software and services, according to reports. In addition to these job cuts, Ford also announced curtailed production at a factory in Cologne in the first quarter of 2025.

Persons: Ford, VW's, Stellantis, Elon Musk, Tesla Organizations: Ford, Motors, Detroit, General Motors, GM, United Auto Workers, BYD, Volkswagen, VW, Chrysler, Jeep, UAW, Business, Tesla, Nissan Locations: Detroit, China, Europe, Germany, Cologne, Germany German, BYD, Illinois

☆ Workday stock slips on light quarterly forecast
▼ + stars: | 2024-11-26 | by ( Jordan Novet | ) www.cnbc.com time to read: +2 min

For the fiscal fourth quarter, Workday called for an adjusted operating margin of 25% on $2.03 billion in subscription revenue. Analysts polled by StreetAccount were looking for a 25.5% margin and $2.04 billion in subscription revenue. Subscription revenue totaled $1.96 billion, up around 16%, consistent with the $1.96 billion consensus among analysts surveyed by StreetAccount. In October Workday told employees that Doug Robinson, a co-president, will retireDuring the quarter, Workday acquired contract lifecycle management software startup Evisort. Workday's finance chief, Zane Rowe, called for $8.8 billion in fiscal year 2026 subscription revenue, good for 14% growth.

Persons: Carl Eschenbach, StreetAccount, Rowe, Rob Enslin, Doug Robinson, Zane Rowe Organizations: Allen & Company Sun Valley, U.S ., Google, SAP Locations: Sun Valley , Idaho, U.S

☆ Don't lose faith in the Big Tech megacaps, Jim Cramer says
▼ + stars: | 2024-11-26 | by ( Julie Coleman | ) www.cnbc.com time to read: +1 min

CNBC's Jim Cramer told investors not to write off Big Tech megacap stocks, some of which were able to jump on Tuesday after recent declines. Cramer reviewed the action in stocks including Apple , Amazon , Nvidia , Microsoft and Meta . According to Cramer, Apple and Amazon are reaping the rewards of two positive analyst notes, with Bank of America praising the latter's e-commerce and online advertising businesses. Cramer was less certain about the reasons for Tuesday's wins in Meta and Microsoft. "Here's the bottom line: don't begrudge the megacaps," Cramer said.

Persons: CNBC's Jim Cramer, Cramer, Morgan Stanley, Tim Cook's, Donald Trump Organizations: Big Tech, Apple, Nvidia, Microsoft, Meta, Bank of America, President Locations: China

☆ Agility Robotics CEO tells BI how its humanoid robots are getting paid — and warns against empowering them with AI
▼ + stars: | 2024-11-26 | by ( Lara O'Reilly | ) www.businessinsider.com time to read: +7 min

AdvertisementAgility Robotics CEO Peggy Johnson says humanoid robots are filling some labor gaps. AdvertisementDigit is Agility Robotics' mobile manipulation humanoid robot. It competes with the likes of Apptronik, which is working with NASA on humanoid robots, and Boston Dynamics, which has created humanoid robots called Atlas that it says can run and jump over obstacles, as well as perform factory worker tasks. Agility Robotics' humanoid robots are currently only permitted to work inside a specific, cordoned-off space separate from human workers. Agility Robotics takes a similarly cautious approach to its application of artificial intelligence, which is deep in the hype stage.

Persons: Peggy Johnson, it'll, Johnson, GXO, Ford, —, Optimus, ChatGPT, doesn't Organizations: Robotics, pharma, Silicon, Agility Robotics, Business, Deloitte, Bureau of Labor Statistics, Digit, GXO Logistics, Mobile, Ford Amazon, Agility, NASA, Boston Dynamics, Gallup, Microsoft, Qualcomm Locations: Lisbon, Portugal

☆ CrowdStrike's post-earnings stock drop is a buy. Here's why sellers have it all wrong
▼ + stars: | 2024-11-26 | by ( Zev Fima | ) www.cnbc.com time to read: +10 min

Annual recurring revenue jumped 27% to $4.02 billion, also ahead of the $4.01 billion estimate, according to FactSet. The team also called out the positive uptake of the Falcon Flex model announced last year at Fal.Con 2023. … Flex customers, on average have adopted more than nine modules, and we expect to see these numbers continue to rise faster." It's clear to us that the CrowdStrike Falcon platform is resonating with customers new and old. Non-GAAP operating income between $804.4 million and $809.4 million, also well ahead of the $781 million estimate.

Persons: CrowdStrike, FactSet, Jim Cramer's, George Kurtz, Kurtz, Falcon, " Kurtz, We've, …, That's, Jim Cramer, Jim, Michael Nagle Organizations: LSEG, Falcon, Flex, … Flex, Palo Alto Networks, TAM, CNBC, CrowdStrike, New York Stock Exchange, Bloomberg, Getty Locations: cybersecurity

☆ Musk's F-35 jab could be a preview of the fights DOGE will wage to cut government spending
▼ + stars: | 2024-11-26 | by ( Dan Defrancesco | ) www.businessinsider.com time to read: +8 min

Cookbook authors and chefs explain how you can make almost any part of your holiday meal in a Crock-Pot . Today, we're looking at what Elon Musk's jab at the F-35 says about the debate over using manned fighters or drones in warfare . AdvertisementWith promises of cutting trillions of dollars in government spending, DOGE will need to swing big. Drone usage in combat is on the rise, as is evident in the Ukraine war, and offers benefits around cost. Zoom is taking an AI-first approach to corporate communications , CEO Eric Yuan wrote in a company blog post published Monday.

Persons: Elon, Marc Piasecki, Chelsea Jia Feng, Matthew Loh, Mia Jankowicz, Donald Trump's, Lockheed Martin, Vivek Ramaswamy, Clawson, Ryan Pickrell, Mia, Justin Sullivan, he'll, Trump, Warren Buffett, he's, Pavlo Gonchar, Eric Yuan, it's, Jenny Chang, Rodriguez, Dan DeFrancesco, Grace Lett, Ella Hopkins, Amanda Yen, Jack Sommers, London.Milan Sehmbi Organizations: Business, of Government, Lockheed, Aerospace, Defense, Hezbollah, Super, Republican, Images Trump, Social, Key Square, Scott, Berkshire Hathaway, Getty Images, Communications, Aldi, Google Locations: Israel, Ukraine, Canada, Mexico, China, New York, Chicago, London, London.Milan

☆ Huawei launches first phones capable of running its new self-developed operating system
▼ + stars: | 2024-11-26 | by ( Arjun Kharpal | ) www.cnbc.com time to read: +3 min

The phones are the first capable of running Huawei's new operating system called HarmonyOS NEXT. The Mate 70 is the successor of the Mate 60, which was released last year and sent shockwaves through the tech and political worlds. Huawei was separated from Google's Android operating system in 2019, forcing the Chinese tech giant to develop its own software. The Mate 70 series comes in three varieties — the Mate 70, Mate 70 Pro and Mate 70 Pro+. The Mate 70 starts at 5,499 ($759) Chinese yuan, while the Mate 70 Pro+ starts at 8,499 yuan.

Persons: Richard Yu, Will Wong Organizations: Huawei, Huawei Huawei, Tuesday, HarmonyOS NEXT, IDC, CNBC, Apple, Apple Intelligence Locations: Shenzhen, U.S, China

☆ The auto industry is pulling back on its 'capital junkie' tendencies after unprecedented spending on EVs, self-driving
▼ + stars: | 2024-11-25 | by ( Michael Wayland | ) www.nbcnews.com time to read: +12 min

It’s a “capital junkie” that’s been on a yearslong binge of unprecedented spending on all-electric and autonomous vehicles. Capital junkieThe latest cost-cutting cycle comes nearly a decade after an infamous Wall Street presentation by late-Fiat Chrysler CEO Sergio Marchionne called “Confessions of a Capital Junkie.” The April 2015 report highlighted the industry’s massive capital spending on overlapping or niche products that Marchionne was convinced could be solved through consolidation and shared capital spending. That’s shareholder money.”Most capital spending by automakers isn’t wasted, but the industry isn’t as efficient as other sectors, with minimal return on invested capital. While losing ground in China, GM has been among the most aggressive in spending on EVs and self-driving vehicles. GM and Hyundai this summer entered into an agreement to explore “future collaboration across key strategic areas” in an effort to reduce capital spending and increase efficiencies.

Persons: ” that’s, bender, ” Morgan Stanley, Adam Jonas, It’s, Sergio Marchionne, Marchionne, ” Jonas, Sergio, Joe Hinrichs, ”, Hinrichs, isn’t, “ We’ve, Rebecca Evans, Roland Berger, “, Ford, Peter Rawlinson, “ We’re, Oliver Blume, ” Blume, Paul Jacobson, ” Jacobson, Rivian, ” Marchionne, don’t, codevelop, Stellantis, —, Carlos Tavares, Bernstein, Daniel Roeska, Tavares, ” Tavares Organizations: DETROIT, General Motors, Ford, Nissan Motor, Volkswagen Group, Chrysler, Companies, Research, GM, Volkswagen, Toyota Motor, Fiat, Rivian, Lucid, Fiat Chrysler, Rivian Automotive, Hyundai Motor, Toyota, CSX, ”, Rehab, Nissan, EV, CNBC, VW, Reuters, Honda, BMW, SAIC, Barclays, Saudi, Public Investment Fund, Hyundai, Detroit, French, PSA Groupe, PSA, “ Locations: Detroit, Japan, Germany, That’s, Europe, China, U.S, North America

☆ Starbucks baristas can't view their schedules after ransomware attack on vendor
▼ + stars: | 2024-11-25 | by ( Amelia Lucas | ) www.nbcnews.com time to read: +1 min

A ransomware attack on one of Starbucks’ software vendors has disrupted how the coffee chain’s baristas view and manage their schedules, the company said on Monday. Starbucks said it’s working closely with the vendor to resolve the issue. The outage affects Starbucks’ employee platform that shows baristas their schedules and allows the company to track how many hours employees have worked. The interruption has not affected customers directly, and Starbucks said it’s continuing to serve people in its cafes. As ransomware attacks have surged, 2024 is on track to be one of the worst years on record.

Organizations: Starbucks, Street Journal, National Intelligence

If you're a Microsoft 365 user, this Monday may have been a little more frustrating for you than usual. The product family of software announced early Monday morning that it is investigating an issue impacting Exchange Online and Microsoft Teams users. Microsoft 365 applications, including Outlook and Teams, are heavily relied on by many places of work around the world. In an afternoon update, Microsoft 365 said it is “facing delays” in its effort to address the issues. I am still unable to get access to Outlook," one commenter wrote in the Microsoft 365 comment section.

Persons: commenter Organizations: Microsoft, Outlook Locations: Michigan

☆ Why it could be time to play AI through software instead of hardware
▼ + stars: | 2024-11-25 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWhy it could be time to play AI through software instead of hardwareEric Hippeau, Lerer Hippeau managing partner, joins CNBC's 'Money Movers' to discuss playing AI through software, the impact of Trump's election win on the private market, and more.

Persons: Eric Hippeau, Lerer

☆ Starbucks forced to pay its baristas manually because of a ransomware attack on third-party software
▼ + stars: | 2024-11-25 | by ( Sean Lyngaas | ) edition.cnn.com time to read: +2 min

CNN —A ransomware attack has disrupted a third-party software system that Starbucks uses to track and manage its baristas’ schedules, forcing the coffee chain to shift to manual mode to ensure its employees get paid properly, a Starbucks spokesperson said Monday. Starbucks’ store leadership have advised their employees on how to work around the outage manually, and the company will make sure everyone gets paid for all hours worked, according to Starbucks spokesperson Jaci Anderson. Starbucks joins a growing list of companies disrupted by the hack of Blue Yonder, an Arizona-based cloud services provider that serves grocery stores and Fortune 500 firms. The Wall Street Journal first reported that Starbucks was impacted by the Blue Yonder hack. A range of major multinational corporations use Blue Yonder cloud services to manage their supply chains.

Persons: Jaci Anderson, Ford, “ Ford, ”, Ian Thibodeau, CrowdStrike, Cybercriminals, Semperis, Brian Niccol Organizations: CNN, Starbucks, Street Journal, US Locations: Arizona, United Kingdom, United States, France, Germany

☆ Stocks making the biggest moves after hours: Zoom Communications, Kohl's, Semtech and more
▼ + stars: | 2024-11-25 | by ( Samantha Subin | ) www.cnbc.com time to read: +1 min

Check out the companies making headlines after the bell : Zoom Communications — The maker of video calling software is lower by 1%. Zoom topped Wall Street quarterly estimates and posted fiscal fourth-quarter adjusted earnings per share guidance that was roughly in line with estimates. The company also said it changed its name to Zoom Communications from Zoom Video Communications. Nevertheless, fiscal fourth-quarter results bested analysts' forecasts on the top and bottom lines. Woodward — Shares of the industrials and aerospace machinery maker surged more than 10% on stronger-than-expected fiscal fourth-quarter results.

Persons: Kohl's, Ashley Buchanan, Tom Kingsbury, Woodward —, Woodward, Fluence Organizations: Communications, Zoom Communications, Zoom Video Communications, Michaels, Agilent, LSEG, Fluence Energy

☆ Ransomware attack leaves Starbucks using pens and paper to track employee hours
▼ + stars: | 2024-11-25 | by ( Katherine Tangalakis-Lippert | Alex Bitter | ) www.businessinsider.com time to read: +3 min

The software company behind Starbucks' payment and scheduling system has been experiencing a dayslong ransomware attack, causing outages that are disrupting employee pay. The attack on Blue Yonder, the company that makes the software, began on November 21 and has caused outages in Starbucks's system for tracking employee hours and payments. Starbucks told its employees that payment for the period ending on November 17 would be unaffected, but there may be discrepancies in the following pay period. The outage has forced employees to track their shifts using pens and paper, according to Bloomberg. The software company does not currently have a timeline for resolution of the issue, according to a webpage the company has published for customers impacted by the attack.

Organizations: Starbucks, Business Insider, Bloomberg, BI, Business, CNN, Sony Locations: America

☆ Zoom surpasses expectations as it calls for another quarter of single-digit growth
▼ + stars: | 2024-11-25 | by ( Jordan Novet | ) www.cnbc.com time to read: +2 min

Eric Yuan, founder and CEO of Zoom Video Communications, speaks at Concordia Annual Summit in New York on Sept. 25, 2024. The company reported 192,400 enterprise customers in the quarter, up 800 from the previous quarter. In August, Zoom said it was looking for $5.29 to $5.32 per share and revenue between $4.630 billion and $4.640 billion. During the quarter, Zoom said in the first half of 2025 it will release a premium Custom AI Companion that could connect to corporate glossaries and services such as ServiceNow and Workday . The company also said its corporate name is changing from Zoom Video Communications to Zoom Communications Inc.Executives will discuss the results with analysts on a conference call starting at 5 p.m.

Persons: Eric Yuan, Covid, LSEG, Zoom, Chris Grisanti Organizations: Zoom Video Communications, Concordia, Zoom Communications Inc Locations: New York

☆ 2025 is set up to be a great year for software, says Vista Equity Partners' Ashley MacNeill
▼ + stars: | 2024-11-25 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via Email2025 is set up to be a great year for software, says Vista Equity Partners' Ashley MacNeillAshley MacNeill, Vista Equity Partners head of equity capital markets, joins CNBC's 'Closing Bell' to discuss whether the momentum in software stocks can continue.

Persons: Ashley MacNeill Ashley MacNeill Organizations: Vista Equity Partners

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