Starbucks told Insider it will charge customers $1 for Refresher drinks requested with no water. Starting May 9, Starbucks will charge $1 to customers who request no water in Refreshers, a company spokesperson told Insider. A Starbucks spokesperson said the customization requires more Refresher base, and the price increase accounts for the additional product. Three Starbucks employees told Insider they were nervous about facing backlash from customers over the new charge. In the past, when Starbucks discontinued syrups or changed how customers earned Starbucks Star rewards, some employees have said they faced angry customers.

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