One might have expected telephones to reduce the demand for business travel — you didn’t have to visit your colleagues to communicate with them, you could just call.
In fact, however, rising use of telephones went hand-in-hand with rising business travel: Workers began interacting more with people in other cities, but solidifying these contacts required occasionally meeting them in person.
So how does all this apply to the remote work revolution and its impact on cities?
And some of this work will still need to be done face-to-face, which will mean that people will still want to live in or near big cities.
That said, remote work will surely shift metropolitan areas’ centers of gravity away from their central business districts.
Persons:
Masa, Tony, hadn’t, Arjun Ramani, Nicholas Bloom
Organizations:
Workers
Locations:
America