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Bowing to investor pressure, Salesforce has adopted a more disciplined approach to dealmaking, increasing the importance of internal product development. "Agentforce is the product announcement [Salesforce] investors have sought for years," Needham analysts wrote in a recent note to clients. Salesforce stock remains down about 13% from its 2024 peak close and record high of $316.88 a share on March 1. CRM 1Y mountain Salesforce's stock over the past 12 months. Analysts said Salesforce is cheap compared to peers on multiple valuation metrics with ample room to increase free cash flow ahead.
Persons: Salesforce, Jim Cramer, Agentforce, Mulesoft, Needham, Einstein, , Jim, Bofa, Baird, Piper Sandler, Piper, Jim Cramer's, Marc Benioff, Salesforce's Dreamforce, Justin Sullivan Organizations: Wall Street, Nasdaq, Barclays, Saks, Investors, Bank of America, CNBC, Getty Locations: Dreamforce, San Francisco, San Francisco , California
Salesforce CEO Marc Benioff compared Microsoft's Copilot to Office's much-maligned "Clippy." Go to newsletter preferences Thanks for signing up! AdvertisementIt's unclear which assistant should be more offended: Microsoft Copilot or Microsoft Office's Clippy. Benioff dismissed Microsoft's Copilot AI features during an interview in the midst of his company's annual Dreamforce conference in San Francisco. "We all know now that Microsoft Copilot is basically the new Microsoft Clippy, that customers have not gotten value from it," Benioff said during an interview with Bloomberg.
Persons: Marc Benioff, Copilot, Benioff, Salesforce, , Microsoft's Organizations: Service, Microsoft, Bloomberg, Business Locations: San Francisco
Almost everyone else seems to want to deploy AI in some meaningful way but don't seem to know how. It's available on HP 's AI personal computers right now but hasn't really attracted a lot of interest yet — good for Club company Best Buy 's forward earnings. For some companies, companies like CVS , this is a no brainer. One that can build things or get things or just give you a cup of your coffee. I don't know what will happen to people who are doing this now.
Persons: Jensen Huang, Marc Benioff, Copilot, hasn't, Uber, San Francisco —, Amazon's, Benioff, Benioff's, Agentforce, Tesla, Elon, Donald Trump, Pat Gelsinger, gunning, Lisa Su, Jensen, Su, wasn't, Nvidia's Blackwell, Blackwell, Mike Sievert, Jim Cramer's, Jim Cramer, Jim, Carlos Barria Organizations: Microsoft, Club, Nvidia, Oracle, HP, Devices, AMD, Saks Fifth, CVS, Siemens, Starbucks, Intel, Qualcomm, Arm Holdings, Enterprise, Constellation Energy, GE Vernova, Apple, Mobile, Jim Cramer's Charitable, CNBC Locations: San Francisco, Atlanta, Austin , Texas, Dreamforce, bailiwick, Eaton, Dover, California
John Mulaney roasted tech bros and AI-obsessives at Dreamforce in San Francisco. Dreamforce is an annual Salesforce event, and last year Seth Meyers pilloried the crowd. Go to newsletter preferences Thanks for signing up! AdvertisementComedian John Mulaney laid into tech bros and AI-obsessives during his closing night set at the annual Dreamforce conference in San Francisco this week. The three-day Salesforce event is an annual conference that markets itself as the "largest AI event in the world."
Persons: John Mulaney, Dreamforce, Seth Meyers, , Jensen Huang, Marc Benioff Organizations: Service, bros, Nvidia, Business Locations: Dreamforce, San Francisco
Disney to ditch Slack following July data breach
  + stars: | 2024-09-19 | by ( Sarah Whitten | ) www.cnbc.com   time to read: +1 min
The Mickey Mouse and Minnie Mouse float passes by during the daily Festival of Fantasy Parade at the Magic Kingdom Park at Walt Disney World on May 31, 2024, in Orlando, Florida. The Walt Disney Company will no longer use Slack for in-house company communication months after a hack that involved more than a terabyte of company data being leaked to the public. Representatives from Disney and Salesforce, the owner of Slack, did not immediately respond to CNBC's request for comment. "Companies also have to take the right measure to prevent phishing attacks and to lockdown their employees' social engineering," he added. Benioff noted that Disney continues to use Salesforce products in other aspects of its business including its Disney store, Disney guides, sales and service operations and its call centers.
Persons: Mickey Mouse, Mouse, Hugh Johnston, Slack, Marc Benioff, Benioff, Disney Organizations: Magic, Walt Disney World, Walt Disney Company, Disney, CNBC, Bloomberg Locations: Orlando , Florida
In those ancient times, tech companies embraced remote work as an unstoppable innovation revolution. Remote work benefitsRemote work supports a more diverse employee base by helping companies hire more easily in different locations. In December, she described a study that found collaborating in person produced more breakthroughs than remote work. The truth is that in-office work is a shibboleth. But Benioff is at least admitting the reality of how employees work in the modern world.
Persons: , Marc Benioff, they're, Andy Jassy, Insider's Aki Ito, Jassy, Goldman Sachs, David Solomon, Solomon, James Hamilton, he'd, I've, it's Organizations: Service, Amazon, Business, Google, Jassy's AWS, BI, Employees, Hamptons, Bloomberg, Fortune, Starbucks, Staff Locations: Seattle, Hawaii
Read previewOn Monday, Amazon mandated corporate workers return to the office five days a week beginning January 2nd. AdvertisementHere's a list, in alphabetical order, of major companies requiring employees to return to offices. BlackRockLast year, BlackRock mandated employees return to the office four days a week. MetaMeta updated its remote work policies in September 2023, requiring employees to head into the office three days a week. AdvertisementWalmartAlong with slashing hundreds of jobs, Walmart also asked previously remote employees in the US to move to offices.
Persons: , Goldman Sachs, Andy Jassy, We've, Jassy, Insider's Ashley Stewart, It's, Apple's, Tim Cook, Rob Goldstein, Caroline Heller, Chipotle, Bob Iger, Iger, signees, David Solomon, Fortune, Fiona Cicconi, Arvind Krishna, Jamie Dimon, Redfin, Glenn Kelman, Salesforce Salesforce, Marc Benioff, Howard Schultz, Schultz, Tesla, Elon Musk, nodded, Musk, X, Yao Yue, Yue, Dara Khosrowshahi Organizations: Service, JPMorgan, Business, Amazon, Apple, BlackRock, Hudson, Bloomberg, Citigroup Citigroup, HSBC Holding Plc, Barclays, Citigroup, Reuters, Disney, The Washington Post, CNBC, Google, San Francisco Bay Area, IBM IBM, IBM, Meta Meta, Frisco, San Francisco Standard, Engineers, Starbucks, Elon, Twitter, National Labor Relations, Walmart, Street Journal Locations: Seattle, New York City, San Francisco Bay, San Francisco, Dallas , Atlanta, Toronto, Arkansas, New Jersey
"Our doctors and our nurses are just way burnt out after the pandemic," Benioff said. Agentforce is a platform meant to automate certain functions, and Benioff has previously described how it helps clients like ADP , OpenTable, Wyndham and Wiley . Benioff claimed that Agentforce's capabilities are more advanced than other automated customer services functions that can lead to frustration. "We can make those customers successful with their customers in these incredible new ways," he said. "And it's so much more than just — go away with the 'hit one for sales, hit two for service, hit three for marketing.'
Persons: Marc Benioff, CNBC's Jim Cramer, Benioff, Wiley, Agentforce Locations: San Francisco, Wyndham
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailCustomers just need to use the Salesforce platform & we will deliver the results, says CEO Marc BenioffSalesforce CEO Marc Benioff sits down with 'Mad Money' host Jim Cramer at the Dreamforce Conference.
Persons: Marc Benioff, Jim Cramer Organizations: Dreamforce Conference
Salesforce CEO Marc Benioff touts company's pivot to AI agents
  + stars: | 2024-09-17 | by ( ) www.cnbc.com   time to read: 1 min
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailSalesforce CEO Marc Benioff touts company's pivot to AI agentsCNBC's Deidre Bosa joins 'The Exchange' with details about Salesforce's AI efforts.
Persons: Marc Benioff, CNBC's Deidre Bosa
Every weekday, the CNBC Investing Club with Jim Cramer releases the Homestretch — an actionable afternoon update, just in time for the last hour of trading on Wall Street. Muted session: U.S. stocks were flat Tuesday after the S & P 500 briefly made a new all-time high in the session. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB.
Persons: Jim Cramer, hasn't, We're, Marc Benioff, Mills, Jerome Powell, Jim Cramer's, Jim, Kevin Mohatt Organizations: CNBC, Procter, Procter & Gamble, Jim Cramer's Charitable, U.S . Federal, Federal, Committee Locations: Procter &, San Francisco, Washington , U.S
Amazon abandoned its $1.7 billion purchase of iRobot in January after the FTC and European regulators raised concerns. Since peaking at $1.5 trillion in 2021, tech transaction volume has plummeted, dropping to $544 billion last year, according to Dealogic. Before the company announced its $27 billion purchase of data analytics software company Splunk last September, he said he viewed the risk as absolutely worth taking. Alphabet's last big deal was its $5.4 billion purchase of cybersecurity company Mandiant in 2022. Microsoft closed its massive $75 billion purchase of Activision in October, but it took 20 months and a protracted fight with U.S. and European regulators.
Persons: Lina Khan, Jonathan Kanter, Khan, Joe Biden, Drew Angerer, Biden, Permira, Thoma, Sen, JD Vance, Donald Trump's, Barry Diller, Reid Hoffman, Kamala Harris, Andrew Luh, Gunderson Dettmer, Figma, Dana Rao, Rao, We've, they've, Juniper, Salesforce, Antonio Neri, Pau Barrena, Neri, Sergio Letelier, hasn't, Letelier, Marc Benioff, It's Benioff's, Slack, Benioff, Derek Idemoto, who's, Idemoto, that's, Splunk, HPE's Letelier, it's, Harris, Trump Organizations: U.S . Federal Trade Commission, Justice, Brookings Institution, U.S, Senate, Getty, Google, Amazon, Microsoft, Federal Trade Commission, iRobot, FTC, BlackRock, Thoma Bravo, KKR, Republican, CNBC, Democratic, Trump, Big Tech, Justice Department, DOJ, Apple, Meta, Adobe, European Commission, UK Competition, Markets Authority, Justice Department's Antitrust, Hewlett Packard Enterprise, Mobile World Congress, MWC, AFP, Juniper, Markets, DOJ's Antitrust, European Union, EU, Software, Cisco, Activision, Foreign Investment, Regulators, Bloomberg, Tech Locations: Washington, Europe, Barcelona, Pau, Salesforce, United States
Salesforce CEO Marc Benioff says AI and human customer service agents are indistinguishable. Benioff said AI agents had reached "another level of capability." Customer service is seen as one of the sectors where AI could have the biggest impact. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementMarc Benioff thinks AI has progressed to a point where humans and AI customer service agents are now indistinguishable.
Persons: Marc Benioff, Benioff, , David Sacks Organizations: Service, Business
Salesforce to acquire startup Own for $1.9 billion in cash
  + stars: | 2024-09-05 | by ( Jordan Novet | ) www.cnbc.com   time to read: +3 min
Marc Benioff, CEO of Salesforce.com, speaks during a keynote at the Dreamforce 2023 conference in San Francisco on Sept. 12, 2023. Salesforce announced Thursday that it would pay $1.9 billion in cash for Own Co., a startup specializing in tools for backing up data in cloud-based applications. The startup, formerly known as OwnBackup, was valued at $3.35 billion in a 2021 funding round. Salesforce Ventures, the cloud software company's venture arm, invested in that round and earlier ones. WATCH: Salesforce CEO Marc Benioff goes one-on-one with Jim Cramer
Persons: Marc Benioff, Salesforce, MuleSoft, Benioff, we've, Jim Cramer Organizations: Salesforce.com, Own Co, Salesforce Ventures, Salesforce, Covid, Microsoft's Dynamics, Informatica Locations: San Francisco, Salesforce, Central
Salesforce shares jumped more than 4% in extended trading Wednesday after the enterprise software giant beat sales and earnings expectations in the second quarter. Salesforce Why we own it : Salesforce is a leading enterprise software tool for companies across all industries, helping employees to better communicate with colleagues internally and with their customers. Salesforce's new AI tools — which it is calling autonomous AI sales agents — may be the company's answer to this negative thesis. The next task for Salesforce is proving these new AI products will become a material driver of revenue growth. For the third quarter, Salesforce forecasts revenues of $9.31 billion to $9.36 billion, which is below the $9.4 billion estimate.
Persons: cRPO, , Marc Benioff, It's, they're, Benioff, Salesforce, Brian Millham, Amy Weaver, Jim Cramer's, Jim Cramer, Jim, David Paul Morris Organizations: Revenue, LSEG, SAP, Microsoft, Salesforce, Club, Nvidia, Federal, Management, CNBC, Bloomberg, Getty Locations: Americas, San Francisco , California
The company also said Amy Weaver, its chief financial officer, will step down. With respect to guidance, Salesforce called for adjusted fiscal third-quarter earnings of $2.42 to $2.44 per share on $9.31 billion to $9.36 billion in revenue. Analysts surveyed by LSEG had expected $2.43 in earnings per share on $9.41 billion in revenue. The LSEG consensus was $9.89 in adjusted earnings per share, with $37.84 billion in revenue. During the quarter, Salesforce said in the fall it will start testing an Einstein Copilot for Merchants that can compose product pages and promotions with a few words of human input.
Persons: Amy Weaver, Salesforce, Marc Benioff, Weaver, LSEG, Einstein, Benioff, Jared Spataro Organizations: Management, Merchants, Microsoft, CNBC
New York CNN —With Vice President Kamala Harris the front runner to receive the Democratic Party’s nomination for president, America’s most powerful industry is set to have a candidate on the ballot from its home turf. Harris’ failed 2020 presidential bid received support from various tech luminaries, including Salesforce CEO Marc Benioff and legendary venture capitalist Ron Conway. Despite her friendly relationships with the industry’s leaders, Harris has also pushed for tech accountability in key areas. As vice president, Harris has taken a key role in the White House around establishing safety measures for artificial intelligence, which is widely viewed as the most consequential new technology in decades. In an interview with CNN, Hoffman added: “In Silicon Valley, actually there’s many threads that are very excited about her.
Persons: Kamala Harris, Harris, Sheryl Sandberg, Reed Hastings, Melinda French Gates, Donald Trump’s, Elon Musk, “ There’s, Biden, ” Aaron Levie, , ” Harris, Sean Parker, she’s, Steve Jobs ’, Laurene Powell Jobs, Harris ’, Marc Benioff, Ron Conway, Mark Zuckerberg, ” Jeffrey Sonnenfeld, Trump Harris, Trump, ” Sonnenfeld, I’ve, didn’t, ” Levie, “ Kamala Harris, Reid Hoffman, Hoffman, , – CNN’s Matt Egan Organizations: New, New York CNN —, Democratic, Bay Area, Netflix, White, CNN, Cambridge, OpenAI, Google, Microsoft, Yale School of Management, Trump Locations: New York, Oakland , California, California, White, Silicon Valley, Silicon
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailAccess to data will create phenomenal AI, says Salesforce CEO Marc BenioffSalesforce Chair and CEO Marc Benioff and Workday CEO Carl Eschenbach join 'Mad Money' host Jim Cramer to talk their AI partnership.
Persons: Marc Benioff, Carl Eschenbach, Jim Cramer
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailSalesforce CEO Marc Benioff and Workday CEO Carl Eschenbach join Jim CramerSalesforce Chair and CEO Marc Benioff and Workday CEO Carl Eschenbach join 'Mad Money' host Jim Cramer to talk their AI partnership.
Persons: Marc Benioff, Carl Eschenbach, Jim Cramer
In an interview with CNBC's Jim Cramer, the CEOs of Salesforce and Workday , Marc Benioff and Carl Eschenbach, discussed the their companies' new partnership. Both CEOs said the strength of this new venture stems from the confluence of their large data sets. "AI is all about data, and if you have access to the data, then you can have phenomenal AI," Benioff said. Eschenbach said that Salesforce and Workday have the three most important data sets in the enterprise — employee data, customer data and financial data. He also said the new program benefits customers because they don't have to move between platforms to access services.
Persons: CNBC's Jim Cramer, Marc Benioff, Carl Eschenbach, Benioff, Eschenbach Locations: Salesforce
Elliott Management's stake in Starbucks is exactly the jolt the struggling coffee stock needs to return to its winning ways. The well-known activist hedge fund has taken a significant position in Starbucks and is in discussions with the company on ways to improve its depressed stock price, The Wall Street Journal reported Friday afternoon. "I think Starbucks is a very big buy here because of Elliott," Jim Cramer said Monday on CNBC. SBUX YTD mountain SBUX stock performance year-to-date. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade.
Persons: Elliott Management's, Jim, Elliott, Jim Cramer, , Paul Singer, Laxman Narasimhan, Marc Benioff, Newlands, Laxman, BTIG, TD Cowen, Jim Cramer's, Beata Zawrzel Organizations: Starbucks, Street, CNBC, Constellation Brands, Modelo, Nurphoto, Getty Locations: North America, Sluggishness, China, Seattle, U.S, Krakow, Poland
Read previewProminent tech CEOs and billionaires condemned the shooting at a Trump rally on Saturday, with some voicing their support for former President Donald Trump. "I fully endorse President Trump and hope for his rapid recovery," Musk wrote on X. Airbnb CEO Brian Chesky said in a statement posted on X that he was "thankful President Trump wasn't seriously injured." "A full and speedy recovery to President Trump. There is no room in our country for political violence," he wrote.
Persons: , Donald Trump, Biden, Mark Cuban, Joe Biden, Tesla, Elon Musk, Trump, Musk, David Sacks, Shaun Maguire, Sacks, Marc Andreessen, Andreessen Horowitz, Tim Cook, Trump's, Mark Zuckerberg, Jeff Bezos, Bezos, Satya Nadella, Brian Chesky, Trump wasn't, Marc Benioff, hasn't Organizations: Service, Trump, Business, Secret Service, Bloomberg, PAC, Biden Administration, Big Tech, Apple, Amazon, Microsoft Locations: Butler , Pennsylvania, Cuban, America
Read previewFrom priceless artwork to "Star Wars" memorabilia, you can tell a lot about a chief executive by how they decorate their office. Their high salaries, and even higher net worths, mean CEOs have the power to deck their workspaces out with more than everyday knickknacks. Here's how they decorate the spaces where they run their companies,AdvertisementBernard ArnaultLVMH CEO Bernard Arnault's office design matches the luxury empire her runs. ERIC PIERMONT/AFP/Getty ImagesWith a net worth of $201 billion, according to Bloomberg, LVMH top boss Bernard Arnault has very expensive taste. Tim CookApple CEO Tim Cook pays homage to Robert F. Kennedy with his office decor.
Persons: , Mark Zuckerberg, Salesforce's Marc Benioff, Bernard Arnault, Bernard Arnault's, ERIC PIERMONT, Louis Vuitton, Dom Pérignon, Dior, Andy Warhol, Tim Cook, Robert F, Kennedy, Justin Sullivan, Jenny Chang, Rodriguez, Cook, Marc Benioff, Kevin Dietsch, Forbes, Benioff, Princess Leia, Darth Maul, Sully, Mark Zuckerberg Mark Zuckerberg, Jeff Bottari, Zuckerberg, didn't, We've, it's Organizations: Service, Business, Getty, Bloomberg, Eiffel, Apple, Auburn University, UFC, Facebook Locations: AFP, Paris, Alabama, Cupertino, mater, Hawaii, San Francisco, Las Vegas
Rather than sparking typical cheer on Wall Street, Elliott's campaign, spelled out in a 50-page presentation, led to confusion and concern among investors and customers. Several activism experts pointed to two of Elliott's past targets for insight into the hedge fund's strategy for Southwest: Suncor Energy in 2022 and Marathon Petroleum in 2019. Elliott partner John Pike, who is now leading the Southwest campaign, was involved in the firm's actions at both energy companies. Pike and portfolio manager Bobby Xu are leading Elliott's Southwest campaign. But in 2018, a few months after reaching an agreement with Elliott, Marathon announced it was only getting bigger.
Persons: David Paul Morris, Elliott, Bob Jordan, Gary Kelly, Elliott hasn't, Southwest's, John Pike, Haviv Ilan, Marc Benioff, Jordan, Pike, Bobby Xu, Vinson, Elkins, Mark Little, Elliott's Pike, Suncor's, Little, Rich Kruger, Candace Elliott, Marathon, Weeks, Gary Heminger, Mike Hennigan, Hennigan, hasn't, It's, isn't, Kelly, it's, Xu, — CNBC's Leslie Josephs Organizations: Southwest Airlines, Oakland International Airport, Bloomberg, Getty, Elliott Management, Southwest, Melius Research, Suncor Energy, Marathon Petroleum, Marathon, Etsy . Texas, of America, Suncor's Petro, Canada, Canadian, Petro - Canada, Petro, Exxon Mobil, Reuters, Speedway, Elliott, Company, Heminger, Artisan Partners, Suncor, Southwest Airlines Pilots Association, CNBC Locations: Oakland , California, Dallas, Suncor, New York, West Palm Beach , Florida, Etsy, Canada, Sherwood Park , Alberta, Marathon, Southwest
In today's big story, a tough sales report for Tesla can't slow the EV maker's turnaround . After a dreadful start to the year, the EV maker has been running on all cylinders on a full charge. Tesla's polarizing CEO also notched a massive victory when investors approved Elon Musk's $55 billion pay plan . But what is new at Tesla, and what sparked the company's recent market rally, are big promises from its CEO. As automakers reconsider their EV strategy , Tesla has figured out how to build cars cheaper than anyone else .
Persons: , I'm, Tesla, Jordan Strauss, Chelsea Jia Feng, Insider's Nora Naughton, BI's Filip De Mott, hasn't, Karol Serewis, Musk's, Nora, it's, he's, Musk, Apu Gomes, Steve Cohen's Point72, Ken Griffin's, Mark O'Hare, Larry Fink, execs, Marc Benioff, trouncing, It's, Jenny Chang, Rodriguez, they've, Morgan Stanley, Beryl, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, Amanda Yen Organizations: Service, Business, Chelsea, Wall, Elon Musk's, Getty Images, Getty, Ken Griffin's Citadel, BlackRock, EU, Google, YouTube Locations: Wick, Jamaica, New York, London
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