For some customers at the Bank of Ireland, it was a windfall too good to be true.
The bank, one of Ireland’s largest, acknowledged on Wednesday that a “technical issue” with its online banking services had allowed some customers to withdraw more money than they had in their accounts, prompting the authorities to monitor crowds after long lines formed at some A.T. M.s around the country.
The problems began on Tuesday, after some Bank of Ireland customers complained that they could not access online banking services, leaving them unable to pay for transactions or transfer money.
But the technical glitch also allowed customers to transfer or withdraw funds without affecting their overall balance, the bank said, and some people apparently seized on the opportunity to take out money they did not have.
Crowds began to gather around some Bank of Ireland A.T.M.s, according to footage circulating online and chatter on social media, even as the bank warned people not to overdraw their accounts.
Organizations:
Bank of Ireland, Ireland
Locations:
M.s