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☆ Walmart is found not liable after detaining a customer who refused to show receipts at the door
▼ + stars: | 2023-06-05 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +3 min

William Montgomery repeatedly refused to show receipts for his purchases at Denver-area Walmart stores. Colorado's second-highest court said last week that Walmart can't be held liable for false imprisonment. Walmart did not respond to Insider's request for comment on the decision or their policy on checking receipts. Montgomery also called the trips a "sting" in statements to store employees and responding officers, according to Grove's opinion. by merely presenting his receipt to Walmart employees."'

Persons: William Montgomery, Colorado's, —, Montgomery, Matthew D, Grove Organizations: Walmart, Service, Gazette, Costco, Montgomery, Colorado, Appeals Locations: Denver, Colorado

☆ Get ready for a Starbucks ice overhaul: new 'nugget' ice is coming to stores
▼ + stars: | 2023-05-18 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +3 min

The round, pellet-like ice nuggets will replace the thin ice chips Starbucks currently offers. Starbucks' current ice cubes. Starbucks said in several tests, it found the nugget ice does not melt faster than its current ice cubes, and that most customers didn't notice the difference in ice. The company said they'd be using the same ice scoop, and the volume of ice per beverage would not change. Various restaurant supply and ice machine manufacturer sites tout the versatility of nugget ice, including that it is easy to blend.

☆ Starbucks to Charge Customers $1 for 'No Water' Refresher Requests
▼ + stars: | 2023-05-08 | by ( Gloria Dawson | Dominick Reuter | ) www.businessinsider.com time to read: +3 min

Starbucks told Insider it will charge customers $1 for Refresher drinks requested with no water. Starting May 9, Starbucks will charge $1 to customers who request no water in Refreshers, a company spokesperson told Insider. A Starbucks spokesperson said the customization requires more Refresher base, and the price increase accounts for the additional product. Three Starbucks employees told Insider they were nervous about facing backlash from customers over the new charge. In the past, when Starbucks discontinued syrups or changed how customers earned Starbucks Star rewards, some employees have said they faced angry customers.

☆ Starbucks CEO worked in stores and said he found too many shortages and 1,500 combinations for cups and lids
▼ + stars: | 2023-05-03 | by ( Hayley Peterson | Gloria Dawson | ) www.businessinsider.com time to read: +3 min

Starbucks' CEO shared some of his key takeaways after spending time working in stores alongside baristas. He said the company needs to buy cheaper cups and slash the number of lid-and-cup combinations. He said the company needs to buy cheaper cups and slash the number of lid-and-cup combinations. He described stores as "theaters at the front with a factory in the back" and said the company needs to strengthen the factory, in particular. Later, he added, "We can buy different, and we can buy better.

☆ A Starbucks free-drink code leaked, and now the coffee chain is punishing users by docking their stars
▼ + stars: | 2023-04-28 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +3 min

The leaked code, which awarded 200 stars, was meant for attendees of an in-person event, Starbucks said. Some Starbucks app users are posting complaints online after discovering that their Starbucks Rewards "stars" have slipped into negative territory. But last week, Starbucks docked stars from certain customers who it said used a leaked promo code for free drinks, the company told Insider. The QR code for 200 bonus stars was shared at an in-person event and intended only for attendees. Starbucks' Rewards program is popular, boasting more than 30 million members, and it has hit some snags in the past.

☆ Starbucks is holding 2-hour employee 'connection' meetings amid heightened tensions with some baristas
▼ + stars: | 2023-04-25 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +4 min

Starbucks is rolling out a new mission and plans for team meetings centered on connection. The new initiatives focus on connection and Starbucks' role in bringing people together, the company said. These so-called connection sessions are nothing more than a thinly-veiled attempt by the company to continue its unprecedented union-busting campaign." The representative from Starbucks disputed the characterization of how Starbucks is working with the union. "Starbucks is in the business of human connection ... and the world needs us more than ever," Narasimhan wrote.

☆ Amazon could buy 100s of grocery stores being divested by Kroger and Albertsons, according to a top research firm
▼ + stars: | 2023-04-25 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +3 min

Amazon has also shut some Amazon Go and Amazon Fresh locations. In a note published this week, the firm suggested Amazon could buy some or all of the divested stores from the planned Kroger and Albertsons merger. "Buying the divested Kroger/Albertsons stores should definitely be on the table at Amazon," the analysts wrote. That presents an opportunity for Amazon, Bernstein analysts wrote. The authors described several scenarios for the company, such as quickly rebranding stores or focusing on stores in particular regions.

☆ Subway is making an epic comeback at the best possible time
▼ + stars: | 2023-04-24 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +3 min

Subway's global same-store sales surged by more than 12% in the most recent quarter, the chain said. In the most recent quarter, global same-store sales surged by more than 12%, the chain said. He told Restaurant Business that Subway currently has 16,500 stores overseas but believes it should have 40,000 or even 60,000. Subway's recent menu updates have helped spur growth. In February, Subway's app was the third-most downloaded fast-food app in the US, logging 1 million downloads, Apptopia said in an article published in QSR Magazine.

☆ Read the full memo: McDonald's outlines plans for layoffs and shift in strategy
▼ + stars: | 2023-04-03 | by ( Gloria Dawson | Nancy Luna | ) www.businessinsider.com time to read: +5 min

McDonald's offices will be temporarily closed as the company prepares for layoffs, according to an internal memo. This week, employees will learn more about the fate of their employment. Read the full memo:Headlines for the Week of April 3AlI U.S.-based McDonald's offices, including MHO, will be closed April 3-5 and employees should work remotely. AlI U.S.-based employees who work from an office location may work remotely for the duration of the week of April 3. AlI U.S.-based McDonald's offices, including MHQ, are closed April 3-5 and employees should work remotely.

☆ Walmart laying off hundreds from its warehouses as it doubles down on automation and braces for new era in online shopping
▼ + stars: | 2023-03-23 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +2 min

Walmart plans layoffs at five e-commerce fulfillment warehouses, per Reuters. The move comes as Walmart executives have touted new warehouse automation. The layoffs come as Walmart has increasingly touted warehouse automation, including its "next-generation fulfillment center." Although Walmart noted it had seen 17% growth year-over-year growth in e-commerce in the fourth quarter. As demand grows, we are maximizing our network of stores and fulfillment centers, to deliver items for online customers, when and how they want them," a Walmart spokesperson told Insider.

☆ Social media created a generation of 'weakened kids' threatening American culture and capitalism, NYU business school professor says in WSJ op-ed
▼ + stars: | 2023-01-02 | by ( Madeline Stone | Gloria Dawson | ) www.businessinsider.com time to read: +3 min

A recent WSJ op-ed argued that Gen Z is a generation of "weakened kids." Haidt said that social media and a culture of victimhood are to blame for Gen Z's state. Haidt pointed to high rates of anxiety and depression among young people and said that a "performative" social media culture was to blame. Gen Z, typically defined as those born between 1997 and 2012, live in "defend mode," Haidt said. The concern about giving feedback to Gen Z workers is occurring just as social media promotes an organizational culture of fear and could have larger knock-on effects, Haidt said.

☆ A delivery driver's car was stolen with her kids inside — and it reveals the complicated reality of juggling gig work and childcare
▼ + stars: | 2022-12-23 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +4 min

A DoorDash delivery driver had her car stolen with her infant twins inside. The children were eventually found, but the frightening incident highlighted a reality for many gig workers — their kids come with them on deliveries. It is not uncommon for delivery drivers to bring children along for deliveries, and it is allowed under DoorDash's guidelines. Last year, a DoorDash delivery driver in Georgia had her car stolen with her 1-year-old daughter inside. In San Francisco, a DoorDash driver's car was also stolen with his children inside last year.

☆ Struggling sneaker brand Vans is trying to lure millennials away from Nike and other brands with nostalgia, high heat collabs, and better arch support
▼ + stars: | 2022-12-13 | by ( Danni Santana | ) www.businessinsider.com time to read: +6 min

But Harrer, who joined Vans from Dollar Shave Club in April 2021, noted that Vans wasn't reminding people about those classic shoes. Vans stopped marketing its classic sneakers for some time before resuming earlier this year with the "Classic Since Forever" campaign. "Our top-tier limited-distribution footwear, which you may know as Vans Vault, has previously met the needs of influential footwear-trend accounts in the past," he said. With Vans Vault, the company takes classic shoes and collaborates with popular designers and boutiques on new colorways. Vans Vault releases compete with Nike, Adidas, Converse, and others for the general sneaker lover.

☆ How the Warehouse Boom Changed the Way America Looks, Lives, and Works
▼ + stars: | 2022-10-19 | by ( ) www.businessinsider.com time to read: +1 min

As the US emerged from the Great Recession, cheap real estate and the rise of e-commerce collided to create a warehousing boom. Now warehouse boomtowns shoot up in places like California's Inland Empire, Pennsylvania's Lehigh County, and Columbus, Ohio, and the number of warehouse workers has nearly tripled in a decade. Here, Insider explores how the rise of warehouses and warehouse work has changed the US and its citizens as we became a Warehouse Nation. A surge in warehouse workUsing data and on-the-ground reporting, Insider looked at the opportunities and hidden costs of the rise of warehouse work. Read more from 'Warehouse Nation'A look from Insider at how the warehouse boom has reshaped America.

☆ Nike is racing to replicate Amazon's delivery speed by connecting its complex network of stores, warehouses, and tech
▼ + stars: | 2022-09-19 | by ( Matthew Kish | ) www.businessinsider.com time to read: +8 min

Nike is working to tie together inventory held by stores, retail partners, and warehouses. The company's connected-inventory plan also plays into a larger Nike shift to more regional shipping, including out of a wider fleet of Nike stores and warehouses. Gloria DawsonMore retail stores, more warehousesAs part of the overall effort to serve customers "when they want it, how they want it," Nike is adding retail stores and distribution centers. While most of Nike's stores are in major metropolitan areas, stores are increasingly popping up in second-tier cities. If you go into Dick's, and Dick's doesn't have it, and they have it at the Nike store, they ship it to your house.

☆ Nike races to deliver at Amazon's speed by doubling down on 'connected inventory'
▼ + stars: | 2022-09-16 | by ( Matthew Kish | ) www.businessinsider.com time to read: +8 min

At an annual meeting last week, Nike CEO John Donahoe once again talked about "connected inventory." The company's connected-inventory plan also plays into a larger Nike shift to more regional shipping, including out of a wider fleet of Nike stores and warehouses. By that time, Parker said he was bullish on connected inventory, with a pilot at 19 Nike stores in South Korea and two unnamed retail partners. While most of Nike's stores are in major metropolitan areas, stores are increasingly popping up in second-tier cities. "Connected inventory is about getting it to you faster.

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