Netflix has long been a company known for its secrets: no Nielsen ratings, little feedback on why shows are canceled, no box office numbers for the rare movies that are actually released in theaters.
Yet for a place defined by its opaque approach to the outside world, the streaming giant has long been aggressively transparent internally.
Three more culture memos have followed over the years.
Before being released, they are pored over and analyzed for months by top executives.
At the same time, any employee can pop into the Google Doc where the memo is being assembled to leave a thought or a comment.
Persons:
Reed Hastings, ”
Organizations:
Netflix