Student loan giant Navient has reached a $120 million settlement with the Consumer Financial Protection Bureau over its practices with student loan borrowers, the company tells CNBC.
The consumer watchdog agency also accused Navient of steering student loan borrowers into expensive forbearances, causing many to pay steep interest charges.
Additionally, CFPB alleged that Navient miscalculated borrowers' payments and tarnished the credit reports of disabled borrowers, including severely injured veterans.
At the time, the lender was the largest student loan servicer in the U.S., managing the accounts of more than 12 million people.
As part of the settlement, $100 million will be used to make payments to impacted customers, as determined by the CFPB, Navient said.
Persons:
Navient, CFPB, servicer
Organizations:
Consumer Financial, CNBC
Locations:
U.S