More specifically, one area where Walmart is seeking to increase investment is in market fulfillment centers (MFCs), which are automated fulfillment centers built within, or added to, a store.
Walmart piloted this concept at a store in Salem, New Jersey, in 2019, using automated robot technology from Alert Innovation — a robotics company Walmart acquired in October 2022.
Those include "manual MFCs," where associates pick items for online orders but in a separate area from the sales floor.
Walmart will still need at least the same level of workers to help in stores even as automation picks up, company leaders say.
Still, Walmart is laying off workers at fulfillment centers nationwide.