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London CNN —British Airways is working to fix a “technical issue,” according to a spokesperson for the airline on Monday, as reports emerged on social media of flight delays and IT issues with the flag carrier. “Our flights are currently operating, but are experiencing delays as our teams work to resolve a technical issue affecting some of our systems,” a British Airways spokesperson said. Heathrow Airport, which is the airline’s main base in London, said it was working with British Airways to provide updates to passengers. “We are aware of a technical issue that British Airways are investigating. All other airlines are operating as normal at Heathrow, the Heathrow Airport spokesperson added.
Persons: Organizations: London CNN — British Airways, British Airways, Heathrow Airport, CNN, Heathrow, British Airways ’ Locations: London, United Kingdom, United States
Passengers check in at the Spirit Airlines counter at the Fort Lauderdale-Hollywood International Airport on February 07, 2022 in Fort Lauderdale, Florida. Spirit Airlines , an icon of budget air travel that reshaped the industry, has filed for bankruptcy protection after years of mounting losses, a failed merger and more demanding consumer tastes. The airline said it expects to continue operating normally and said told customers can continue to book as the busy holiday season approaches. Spirit is the first major U.S. airline to file for Chapter 11 since American Airlines 13 years ago. Spirit filed for protection in U.S. Bankruptcy Court of the Southern District of New York.
Persons: Ted Christie, Spirit Organizations: Spirit Airlines, Fort, Hollywood International Airport, Fort Lauderdale , Florida . Spirit Airlines, U.S, American Airlines, JetBlue Airways, Bankruptcy, Southern, of, New York Stock Exchange Locations: Fort Lauderdale, Fort Lauderdale , Florida, , Florida, of New York
London CNN —British Airways was hit with a technical failure for a few hours on Monday, which appeared to have caused some delays and disruption to its flights across Europe. After reports emerged on social media of flight delays, and the flag carrier’s website was down for more than an hour, a British Airways spokesperson said the airline experienced a “technical issue affecting some of our systems” that led to delays. Heathrow Airport, which is the airline’s main base in London, also said the technical issue affecting British Airways had been fixed and it was working to help the impacted British Airways passengers. “The technical issue impacting British Airways has now been resolved. A London Gatwick Airport spokesperson said British Airways “had a short term issue” but no disruption was caused.
Persons: We’ve, , British Airways “ Organizations: London CNN — British Airways, British Airways, Heathrow Airport, British, CNN, London Gatwick Airport, International Airlines Group, Gatwick Locations: Europe, London
In this article SAVE Follow your favorite stocks CREATE FREE ACCOUNTA passenger waits for assistance at the Spirit Airlines check-in counter in the Austin-Bergstrom International Airport on November 13, 2024 in Austin, Texas. Brandon Bell | Getty ImagesSpirit Airlines has filed for Chapter 11 bankruptcy protection, becoming the first major U.S. passenger carrier to do so since American Airlines 13 years ago. Here's what travelers need to know:Why did Spirit file for bankruptcy? Spirit said Monday that it has reached a prearranged deal with the majority of its bondholders for a "streamlined" Chapter 11 bankruptcy protection plan. Rather, it gives the airline protection to reorganize its business, which often means shedding assets or parts of its operation.
Persons: Brandon Bell, Ted Christie, Spirit, , Henry Harteveldt, Harteveldt Organizations: Spirit Airlines, Austin, Bergstrom International Airport, Getty, Airlines, U.S, American Airlines, Airbus, JetBlue Airways, Atmosphere Research, Spirit Locations: Austin , Texas
AdvertisementI flew in Qatar Airways' QSuite business class, which Skytrax named as the world's best for 2024. Thanks to the plush suite with a sliding door and the friendly cabin crew, it felt super luxurious. Top-notch food and generous pours on the drinks really elevated the luxury experience. Qatar Airways' signature QSuite business class was named the world's best business class at this year's Skytrax awards, often called the aviation industry's Oscars. Here's what it was like to fly in Qatar Airways' QSuite.
Persons: Elon Musk's Organizations: Qatar Airways, Airbus, Elon Musk's Starlink, White Company Locations: London Heathrow, Doha, Swiss
AdvertisementI purchased a blow-up travel pillow for two long-haul flights between the US and East Africa. I did catch some Zs, but I knew by the end of the flight I'd never fly with the travel pillow again. The Kimiandy Inflatable Travel Pillow. Monica Humphries/Business InsiderI'd eyed the travel pillow for yearsI've spent the past few years watching TikTok videos, chatting with frequent flyers, and reading travel pillow roundups — and one product always stood out. AdvertisementThe $21 Kimiandy Inflatable Travel Pillow, shaped like a cube, allows sleepers to lean forward.
Persons: shamefully, Monica Humphries, I've, hasn't Organizations: US, Ethiopian, Qatar Airways, Ethiopian Airlines Locations: East Africa, Washington, Addis Ababa, Ethiopia, Doha, Qatar, Dallas
A Wall Street Journal report Tuesday evening said a bankruptcy filing is expected to happen within weeks, as talks with Frontier Airlines to possibly buy Spirit (SAVE) broke down recently. Because of those discussions, the company said, Spirit is unable able to complete its third-quarter financial report by the prescribed time. While Spirit management tried to move ahead with the Frontier deal, its shareholders rejected the offer and Spirit ultimately agreed to the JetBlue deal instead. It argued such a combination would hurt airline passengers because it would reduce the number of inexpensive airline tickets — putting upward pressure on airfares overall. In January 2024 a federal judge agreed with DOJ’s argument and blocked the JetBlue deal.
Persons: Spirit Organizations: New, New York CNN — Spirit Airlines ’, Frontier Airlines, Securities and Exchange, JetBlue Airways, Spirit, JetBlue, Justice Department, Airbus Locations: New York
The Federal Aviation Administration on Tuesday banned U.S. civilian flights to and from Haiti for 30 days after a Spirit Airlines airplane was struck by gunfire trying to land in Port-au-Prince a day earlier. The FAA's ban also prohibits U.S. flights from traveling under 10,000 feet in Haiti's airspace. On Monday, Spirit Airlines Flight 951 from Fort Lauderdale, Florida, diverted to Santiago in the Dominican Republic at around 11:30 a.m. after it was damaged by gunfire, the airline said. Spirit said one flight attendant on board "reported minor injuries" and that no passenger injuries were reported. JetBlue Airways and American Airlines have also canceled flights to the Haitian capital.
Persons: Spirit Organizations: Federal Aviation Administration, Spirit Airlines, U.S, JetBlue Airways, American Airlines, The U.S . State Department Locations: Haiti, Port, Fort Lauderdale , Florida, Santiago, Dominican Republic, The
Apple wants to help airlines find your lost luggage
  + stars: | 2024-11-12 | by ( John Towfighi | ) edition.cnn.com   time to read: +4 min
A walk to customer service takes place soon after. Now, Apple wants to help you find your lost luggage. Apple is unveiling a new feature where users will be able to share an Air Tag’s location with third parties, like airlines. The new Apple feature is available worldwide in beta and is part of the iOS 18.2 software update, which is expected to be released in December. Since being introduced in 2021, the Apple Air Tag product has helped people keep track of their belongings, from wallets to keys.
Persons: CNN — It’s, SITA, Apple, Apple David Kinzelman, ” Kinzelman, , Eddy, Apple’s Organizations: CNN, Apple, Passengers, AirTag, , United, Services, Aer Lingus, Air, Air New Zealand, Austrian Airlines, British Airways, Brussels Airlines, Delta Air Lines, KLM Royal Dutch Airlines, Lufthansa, Qantas, Singapore Airlines, Swiss International Airlines, Turkish Airlines, Virgin Atlantic Locations: Delta, Air Canada, Eurowings, Iberia
Apple announced a feature to share AirTag tracking info with third parties, like airlines. The feature, "Share Item Location," is expected to launch with iOS 18.2 in December. AdvertisementApple's newest AirTag feature is expected to make finding lost luggage a little easier for frequent fliers. However, Share Item Location is now available in the public beta for iOS 18.2. Additionally, air transport tech company SITA will also integrate Share Item Location into its baggage-tracking system.
Persons: , Apple, it's, David Kinzelman Organizations: Apple, Service, iOS, Apple Intelligence, Delta Air Lines, United, British Airways, Air Canada Locations: Delta
CNN —Haiti swore in a new prime minister on Monday after a Spirit Airlines plane was hit by gunfire over the country’s capital Port-au-Prince, according to a diplomatic source in the country. All flights to Port-au-Prince’s Toussaint Louverture International Airport have been suspended until Nov. 18, according to Haiti’s civil aviation authority. It added that the aircraft has been taken out of service, and Spirit services to Port-au-Prince and Cap-Haitien have been suspended. Businessman Alix Didier Fils-Aimé was formally sworn in as Haiti’s new prime minister on Monday at a ceremony attended by various government officials in Port-au-Prince. Conille’s predecessor Ariel Henry stepped down earlier this year amid spiraling gang violence.
Persons: Prince’s Toussaint, Spirit, Prince, Garry Conille, Alix Didier Fils, Aimé, , Didier Fils, Conille, Fritz Jean, Jean, Ariel Henry Organizations: CNN, Haiti, Spirit Airlines, FlightRadar24, Social Media, Sunrise Airways, JetBlue, American Airlines, United Nations, Haiti’s Locations: Port, Fort Lauderdale, Florida, Santiago, Dominican Republic, Haiti, Caribbean
CNN —A Spirit Airlines plane was hit by gunfire Monday over Haiti’s capital Port-au-Prince, according to diplomatic source in the country, resulting in what the airline described as “minor injuries” to one of its crew members. It added that the aircraft has been taken out of service, and Spirit services to Port-au-Prince and Cap-Haitien have been suspended. Toussaint Louverture International Airport in Port-au-Prince, Haiti’s main international airport, has since paused operations following the incident, the diplomatic source told CNN. US-based carriers JetBlue and American Airlines have also cancelled flights to and from Haiti until Thursday. Conille’s predecessor Ariel Henry stepped down earlier this year amid spiraling gang violence.
Persons: Spirit, Prince, Toussaint Louverture, Garry Conille, Alix Didier Fils, Ariel Henry Organizations: CNN, Airlines, FlightRadar24, Sunrise Airways, JetBlue, American Airlines, United Nations, Haiti’s Locations: Port, Fort Lauderdale, Florida, Santiago, Dominican Republic, Haiti, Caribbean
Qantas flight makes emergency landing after engine failure
  + stars: | 2024-11-08 | by ( ) edition.cnn.com   time to read: +2 min
Sydney Reuters —A Qantas Airways plane bound for Brisbane suffered an engine failure after takeoff on Friday and circled for a short period of time before returning safely to Sydney Airport, the Australian airline said. The airline said its engineers had conducted a preliminary inspection of the engine and confirmed it was a contained engine failure, meaning the internal engine parts stayed within the protective housing designed to keep them safely enclosed. Uncontained engine failures, where engine fragments fly out of this housing, can result in serious damage to the main body of an aircraft. Qantas flight QF520 took off from Sydney at 12:35 p.m. (8.35 p.m. Thursday ET), circled a few times and diverted to land at Sydney, tracking data from Flightradar24 showed. Qantas said the plane landed safely after appropriate procedures were conducted and added it would be investigating the cause of the engine issue.
Persons: Mark Willacy, QF520, , France’s Safran Organizations: Sydney Reuters —, Qantas Airways, Sydney Airport, ABC, Qantas, Sydney, Boeing, CFM International, GE Aerospace Locations: Brisbane, Sydney, Flightradar24
I'm exited Singapore Airlines is adding doors to business class after flying the current seat. AdvertisementIn early 2023, I flew Singapore Airlines on the world's longest flight to experience what is considered a top-tier business class. Taylor Rains/Business InsiderSince then, I've flown in door-equipped business class on Japan's All Nippon Airways and British Airways. The carrier announced plans in November to retrofit 41 Airbus A350 planes with a new door-equipped business class. Air India launched its new pod-like business class in January as it completely overhauls its brand.
Persons: I'm, , Taylor Rains, I've, Goh Choon Phong, Skytrax's Organizations: Singapore Airlines, Service, All Nippon Airways, British Airways, Boeing 777X, Air India, Air, Turkish Airlines, American Airlines, Korean Locations: Singapore, Qatar
CNN —Lost luggage is one of the major woes of the modern travel era, with rates of mishandled bags still up since the start of the pandemic. But travelers wanting their bags back will still have to move fast – the shareable tracking option is currently only available for a week. In 2023, airlines lost an average of 6.9 bags per 1,000 passengers, according to SITA, which offers solutions for the aviation industry. That’s an improvement on 2022, which saw a whopping 7.6 bags lost per 1,000 passengers — but still well up on pre-pandemic numbers. In 2019, 5.6 bags were lost per 1,000 flyers.
Persons: Barry, Sherry, SITA Organizations: CNN, American Airlines and British Airways, Apple Locations: Swiss, Zurich
They deemed business class more lucrative for long-haul flights. While these carriers still have business class, true first class remains a money-maker despite taking up the least amount of cabin real estate. Air France, Swiss International Air Lines, and Lufthansa are also in the mix, among others. "Air France is committed to having this super premium first-class product because it's Air France," Funk said. Advertisement"You're not going to have William and Kate fly business class alongside 85 other people," she said.
Persons: , Badr Mohammed Al Meer, Tiffany Funk, Funk, Kate Organizations: Service, Air Lines, United Airlines, American Airlines, Qatar Airways, CNBC, Singapore Airlines, Air, Swiss International Air Lines, Lufthansa, monied Fortune, Google, US, Funk, British Airways, Getty Images Airlines, it's Air, Qantas, Qantas Media Locations: Europe, Asia, Air France, Swiss, monied, Singapore, Emirates, France, Australia, New York, London
We visited the massive catering facility of Qatar Airways, named the "airline of the year" in 2024 by Skytrax, to see how chefs use fresh ingredients to prepare complicated meals from scratch.
Organizations: Qatar Airways
Five-star carrier Singapore Airlines is investing $830 million to retrofit 41 Airbus A350 planes. Business class doors are increasingly popular as flyers demand more privacy in high-dollar cabins. The privacy door, a flyer favorite, is an increasingly popular perk in business class. Singapore opted for privacy wings instead of a door on its existing A350 business class, which Business Insider flew in January 2023. Singapore's A350-900ULR will add three business class seats but lose 36 premium economy seats to make room for first class.
Persons: , Taylor Rains, Goh Choon Phong Organizations: Singapore Airlines, Boeing 777X, Service, Airbus, Singapore, Business, Insider Airlines, Air, American Airlines, British Airways, Korean Air, Turkish Airlines, Boeing, Qatar Airways, Cathay Locations: Qatar, Air India, Singapore, New York City, Singapore Airlines Singapore, London, Hong
Singapore Airlines is planning to add a four-seat first class to the Airbus aircraft it uses for its longest routes, a bet to attract high-spending travelers to flights that can top 17 hours. The carrier will add the new seats to seven Airbus A350-900 URLs, or ultra-long-range aircraft that it uses for lengthy trips, including its longest, between New York and Singapore. Singapore said the new first- and business-class seats will have new in-flight entertainment but the carrier didn't disclose many details about the new cabins. Airlines have been investing billions of dollars to revamp their premium cabins to chase travelers willing to shell out for more space on board. They range from international airlines Singapore Airlines to smaller carriers like JetBlue Airways , whose long-range twin-aisle jets used for trips across the Atlantic feature suites with sliding doors.
Persons: Goh Choon Phong Organizations: Singapore Airlines, Airbus, Airlines, JetBlue Airways Locations: New York, Singapore
It has nine intakes of 20 cadets this year for its Airline Transport Pilots Licence (ATPL) course that costs £105,500 ($136,000). It acquired another site in Vero Beach, Florida, where UK cadets spend six months of their course. Related Video Why flying is so terrible even though airlines spend billionsBooth says airlines are "very much knocking on our door" as they look to recruit new pilots. Skyborne cadets and British Airways CEO Sean Doyle at this year's Farnborough Airshow. Courtesy of British AirwaysLife at SkyborneWhen a new course starts at Skyborne, cadets move into the academy's accommodation in nearby Cheltenham.
Persons: , Carla Booth, Booth, Oliver Wyman, Skyborne, Sean Doyle, Vicky Harriss, Libby Roebuck, Roebuck, There's, she's, I've, Harriss, Diamond, Pete Syme, They've Organizations: Business, Service, Gloucestershire, Airline, Delta Air Lines, British Airways, Speedbird, Academy, BI, TUI Airways, International Civil Aviation Organization, Airlines, Cadets, Piper, Boeing, Max, Airbus Locations: Florida, India, England, Vero Beach , Florida, America, Farnborough, Skyborne, Cheltenham, TUI
Budget airlines like Spirit, Frontier, and Southwest are struggling to turn a profit. The still-in-service airlines Neeleman founded, like JetBlue Airways, Azul Brazilian Airlines, Canada's WestJet, and Breeze Airways, largely follow this idea. Historically, these strategies have been absent from the likes of Spirit, Frontier, and Southwest, which have stuck to all-economy aircraft with little choice. Southwest Airlines boats an open-seating policy where seats are first-co,me first-serve. Low-cost airlines should continue to ditch barebones planesSouthwest shouldn't be the only one to move away from historical norms.
Persons: David Neeleman, , David Neeleman —, Thomas Pallini, haven't, Neeleman, that's, Barry Biffle, They're, we've, WestJet, Scott Kirby, doesn't, Kevin Carter, Breeze Organizations: Service, JetBlue —, Breeze Airways, Alaska Airlines, Hawaiian Airlines, Street, Frontier, Neeleman, JetBlue Airways, Azul Brazilian Airlines, JetBlue, Southwest Airlines, Morris Air, Spirit, Airbus Locations: Southwest, Frontier, Breeze
A British Airways plane turned around midway through a 10-hour journey. AdvertisementA British Airways plane turned around while halfway across the Atlantic Ocean, meaning passengers endured a nine-hour flight to nowhere. "We're sorry for the delay in our customers' travel plans after their aircraft experienced a minor technical issue," a British Airways spokesperson told Business Insider. It was not the first time in recent months that BA passengers have suffered a flight to nowhere. AdvertisementIn June, a Boeing 787s turned around after flying 2,300 miles to Canada's Newfoundland after a technical problem was detected.
Persons: Organizations: British Airways, Service, Boeing, London Gatwick Locations: Costa Rica, London, Europe, Newfoundland
Budget airlines like Spirit, Frontier, and Southwest are struggling to turn a profit. Low-cost veteran David Neeleman told BI that Spirit and Frontier should merge to survive. The still-in-service airlines Neeleman founded, like JetBlue Airways, Azul Brazilian Airlines, Canada's WestJet, and Breeze Airways, largely follow this idea. Historically, these strategies have been absent from the likes of Spirit, Frontier, and Southwest, which have stuck to all-economy aircraft with little choice. Southwest Airlines boats an open-seating policy where seats are first-co,me first-serve.
Persons: David Neeleman, , David Neeleman —, Thomas Pallini, haven't, Neeleman, that's, Barry Biffle, They're, we've, WestJet, Scott Kirby, doesn't, Kevin Carter, Breeze Organizations: Service, JetBlue —, Breeze Airways, Alaska Airlines, Hawaiian Airlines, Street, Frontier, Neeleman, JetBlue Airways, Azul Brazilian Airlines, JetBlue, Southwest Airlines, Morris Air, Spirit, Airbus Locations: Southwest, Frontier, Breeze
JetBlue's full-year revenue forecast misses estimates, shares fall
  + stars: | 2024-10-29 | by ( ) www.cnbc.com   time to read: +2 min
JetBlue Airways forecast a bigger-than-expected fall in 2024 revenue amid a moderation in domestic travel demand ahead of the upcoming U.S. elections, sending its shares down 4.5% before the bell on Tuesday. Election-related uncertainty is expected to weigh on travel demand as consumers prefer to be home and hold off on major discretionary spending. The New York-based carrier expects its 2024 revenue to fall between 4% and 5%, compared with analysts' average expectation of a 3.6% fall, according to data compiled by LSEG. JetBlue, however, managed to report a smaller-than-expected third-quarter loss on Tuesday, owing to improved demand and pricing in the quarter. The airline reported an adjusted loss of 16 cents per share, compared with estimates of a 25 cents loss.
Persons: Milton, LSEG Organizations: Jet Blue, Airbus, JFK International, JetBlue Airways, JetBlue, Pratt, Spirit Airlines Locations: New York, Florida, The New York, U.S
Check out the companies making headlines in midday trading: VF Corporation — Shares jumped more than 22%. VF Corporation posted adjusted earnings of 60 cents per share on revenue of $2.76 billion. That is above the 37 cents per share in earnings and $2.71 billion in revenue that analysts surveyed by LSEG were expecting. The firm also upped the midpoint of its non-GAAP earnings per share forecast for the full year. F5 posted adjusted earnings of $3.67 per share and revenue of $747 million in the fiscal fourth quarter.
Persons: LSEG, Jim Conroy, Trex, FactSet, Xerox, Horton, Corning, — CNBC's Pia Singh, Michelle Fox, Samantha Subin, Sean Conlon, Alex Harring Organizations: , Cadence, BP — U.S, BP, Pfizer, JetBlue Airways —, JetBlue, LSEG, Xerox, FactSet, PayPal, Caribbean, Ford Locations: Corning
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