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☆ Inside Starbucks' plans to improve stores for customers and baristas
▼ + stars: | 2024-07-01 | by ( Kate Rogers | ) www.cnbc.com time to read: +5 min

At the heart of the plan is Starbucks' "Siren Craft System," a series of processes that aim to make baristas' jobs easier and speed up service times for customers. Starbucks said more than 10% of its 10,000 stores have already implemented the system, which includes changing the production order for hot and cold drinks. Starbucks reported rates of incomplete mobile app orders in the mid-teens and said occasional customers came in less. Losing customers because of slow orders and other store frustrations could cost Starbucks at a particularly vulnerable time. The company plans to train existing workers for the role or potentially add new baristas, if needed.

Persons: Beata Zawrzel, Laxman Narasimhan, Katie Young, Peter Saleh, Young, Howard Schultz, Narasimhan, Schultz, Macoy McGlaughlin, Walker, we're, McGlaughlin, Baristas Organizations: Starbucks, Nurphoto, Getty, CNBC, Workers Locations: Krakow, Poland, North America

☆ Inside Starbucks' plans to improve stores
▼ + stars: | 2024-07-01 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailInside Starbucks' plans to improve storesCNBC's Kate Rogers with an exclusive look at changes being implemented in Starbucks stores to improve the experience for baristas and customers as the company's app opens up to non-Rewards members in a bid to increase traffic.

Persons: Kate Rogers

☆ Kevin Costner mortgaged his home and put $38 million of his own money into "Horizon." Box-office numbers suggest this was a terrible idea.
▼ + stars: | 2024-07-01 | by ( Jason Guerrasio | ) www.businessinsider.com time to read: +7 min

Kevin Costner is the latest star to be reminded that passion projects don't always yield big box-office returns. Costner isn't as prominent in the 3-hour movie as marketing would suggestKevin Costner in "Horizon." AdvertisementDespite being the face of the franchise and its star, Kevin Costner isn't actually in a lot of "Horizon." And even though the next "Horizon" movie comes to theaters in August, who's to say audiences will come back? AdvertisementAccording to Variety, Costner and his investors are paying for the "Horizon" marketing, a spend that's around $30 million.

Persons: Kevin Costner, hasn't, Costner, Max, that's, Barbie, John Dutton, Costner isn't, Kevin Costner isn't, Hayes Ellison, who's, Richard Foreman, Warner, George Lucas, Mel Gibson's, —, Orson Welles, Francis Ford Coppola, It's Organizations: Service, Business, Paramount Network, Warner Bros, Paramount, CBS, Cannes Film, WB, Army, Variety Locations: Santa Barbara, Yellowstone, American, Utah, Texas , Arizona, Oklahoma

☆ Job Promotions Are Down As Companies Cut Costs, Avoid Giving Raises
▼ + stars: | 2024-07-01 | by ( Aki Ito | ) www.businessinsider.com time to read: +6 min

In 2023, according to data compiled by Workday, companies across every industry promoted fewer employees than they did the previous year. The cutbacks were especially stark in tech, where promotion rates plunged by 25%. Yes, high interest rates and slower economic growth means that companies are being forced to tighten their belts. Related storiesEven when the job market begins to heat up again, we may not see promotion rates recover to 2022 levels for some time — or ever. Companies need to remember that even though employees can't afford to quit their jobs in the current hiring slump, they can still quiet quit.

Persons: Jessica, She'd, Mercer, Kelli Dragovich, —, everyone's, Gen Zers, Xers, We'll, they'll, Michael Citron, they're, She's, I've, Aki Ito Organizations: Tech, Mercer, Business Locations: America

The Amazon Prime Visa earns 5% back at Amazon and Whole Foods and offers 0% intro APR on select purchases. Earn an instant $200 by signing up for a new Amazon Prime Visa credit card by July 24. Cardholders with Amazon Prime membership earn 5% back on Amazon, Amazon Fresh, Whole Foods, and Chase Travel purchases, all without paying an annual fee. If you're an Amazon Prime member, your Prime Visa card benefits extend far beyond the initial bonus and 5% cash back. Cardholders without Amazon Prime membership earn 3% cash back on Amazon bonus categories: Amazon, Amazon Fresh, Whole Foods, and Chase Travel.

Persons: You'll, Chase, —, cardholders, you've, you'll, we've, Katherine Fan, Katherine, Guy, Nerdwallet, Fortune, Katherine moonlights, she's, She's Organizations: Amazon, Visa, Foods, Read, Chase Travel, Amazon.com, FDIC, Prime, Finance, Cards, CNN, Forbes, Wall, Dallas Morning News, Newsweek, Nasdaq, MSN, Yahoo, SXSW, Austin American, Statesman, University of Texas, National Taiwan University Locations: Austin, orcas, Antarctica, Japan, New Zealand, South Africa, Taiwan

☆ The last time we traveled as a family of 6, we spent $6000. I refuse to make the same mistake this summer.
▼ + stars: | 2024-06-30 | by ( Rachel Garlinghouse | ) www.businessinsider.com time to read: +4 min

Read previewLast summer, my family of six went on vacation to a Florida beach. Summer has barely started, and my social media feed is flooded with friends and family members' vacation pics. AdvertisementOther theme ideas include sports, music, animals, movies, or art. See their local sights and enjoy local restaurants. Get season passesSeason passes to a nearby theme park or kid-friendly museum or activity center can save you substantial money.

Persons: —, hadn't, we've, you've, St . Louis, Louis Organizations: Service, Business, City Museum Locations: Florida, St ., St

☆ Gen Z workers vs. millennial bosses: 'Having high expectations and wanting work-life balance and an employer who cares isn't a bad thing'
▼ + stars: | 2024-06-30 | by ( Tess Martinelli | ) www.businessinsider.com time to read: +8 min

For example, some millennials who manage Gen Zers face the unique challenge of weighing their corporate conditioning against more progressive ideals. Courtesy of Maya PennSome people say that Gen Z's eclectic style is unprofessional, but 24-year-old Maya Penn said Gen Z is simply embracing authenticity. Another tool she's implemented is adopting a softer approach to giving feedback after she noticed her Gen Z employees were interpreting her initial approach as criticism. Despite the challenges of leading Gen Z, this manager said the younger generation has taught her to prioritize her personal life. "Some people complain that they're hard to work with, but having high expectations and wanting work-life balance and an employer who cares isn't a bad thing," Tooker told BI.

Persons: —, Zers, they've, Piper Hansen, Hansen, Zers who've, she's, Kim Schewitz, Gen Z, Zer, Schewitz, you'll, Gen, Maya Penn, Penn, It's, I've, Hannah Tooker, Mitchell Sauve Hannah Tooker, Tooker, They've, Z, Tess Martinelli, tmartinelli@businessinsider.com Organizations: Service, Business, YMCA, BI, Penn

☆ Sizzling out? As peak barbecue season begins, fewer Americans are buying grills
▼ + stars: | 2024-06-30 | by ( Erika Tulfo | ) edition.cnn.com time to read: +9 min

Lockdown was a grill (seller)’s best friendIt’s not a result of Americans cooking outside on grills less. Roy Morchian, owner of American Royal Hardware in Montclair, New Jersey, says grill sales have returned to pre-pandemic levels at the local True Value franchise. Downey sees Home Depot’s grill sales stabilizing now following the lockdown-driven high. Weber Grills are offered for sale at a home improvement store on July 23, 2021 in Palatine, Illinois. Traeger Grills holds demos and activations at Home Depot, Ace Hardware, and specialty retailers across the country.

Persons: Weber, ”, Brian Bushfield, It’s, Roy Morchian, Paul Glader, Joe Downey, Jessica Hernandez, ” Corey Martin, Traeger’s, Covid, ” Martin, Downey, Scott Olson, Jeremy Andrus, Simeon Siegel, they’re, “, Price, Shikhiu Ing, fryer, Andrus, Ayla Dunkley, Dunkley Organizations: CNN, West, Barbecue Association, American, Hardware, Depot Senior Merchant, CNN San Diego Grill, Texas, Grill, Downey, Getty, Weber, Rewards, Depot, BMO Capital Markets, US Department of Agriculture, “, ”, American Farm Bureau Federation Locations: Traqline, San Diego , California, Covid, Montclair , New Jersey, Montclair , NJ, Houston, Palatine , Illinois, Bloomfield , New Jersey, Newark , New Jersey, Pennsylvania

Then, in 2008, the California Supreme Court legalized same-sex marriage, and we were legally married in our home state. Prop 8 passed in November 2008, making same-sex marriage once again illegal in California. In 2015, the U.S. Supreme Court legalized same-sex marriage nationally, and that's when my wife and I started to truly reap the benefits of marriage. Owning property togetherWhen we bought our condo in 2004, we weren't legally married, so we couldn't just let the title company take care of the deed. Freedom from financial fearAfter the decision to legalize same-sex marriage in 2015, I felt like a full citizen for the first time.

Persons: —, It's, that's, doesn't Organizations: Service, California Supreme, U.S, Supreme, Social Security Locations: California

The information for the following product(s) has been collected independently by Business Insider: Marriott Bonvoy Boundless® Credit Card. We paid for our travel and hotel entirely with points, and we saved by booking months in advance. Add to it the guilt of paying for said trip, and it's even harder to justify an adults-only trip. That's why we decided to cash out our Marriott Bonvoy points and airline points to pay for the entire trip guilt-free. Whether you're looking to maximize transferrable credit card points for loyalty programs or get your first credit card, our guide to the best credit cards can help you make the right choice.

Persons: We've, —, it's, I've, Brand, We're, you've Organizations: Business, Service, Marriott, JW Marriott, We're Marriott, Ritz Carlton, Residence, Delta Locations: Cabos, Cabo, Delta

☆ 5 money management tips to ensure your funds keep growing
▼ + stars: | 2024-06-28 | by ( Sponsor Post | Sponsored Apple Card | ) www.businessinsider.com time to read: +7 min

Opening a high-yield savings account can be a game-changerWhile 68% of Americans have a standard savings account, according to Forbes, fewer take advantage of high-yield accounts that offer better returns. Although you can choose to receive a physical titanium Apple Card, it's also automatically built into Apple Wallet on iPhone. 3 To access Savings, Apple Card Owners and Co-Owners must open a Savings account. To access and use all Apple Card features and products available only to Apple Card users, you must add Apple Card to Wallet on an iPhone or iPad that supports and has the latest version of iOS or iPadOS. If you reside in the U.S. territories, please call Goldman Sachs at 877-255-5923 with questions about Apple Card.

Persons: it's, Cash, Goldman Sachs Organizations: Economic, Forbes, Apple, Apple Pay, Insider Studios, Apple Card, Savings, Goldman Sachs Bank, Branch, Member FDIC, Daily, Apple Cash Card, Minor Outlying, Merchant, Nike Locations: Salt Lake, American Samoa, Guam, Northern Mariana Islands, United States, U.S

☆ ‘The Bear’ Season 3 review: The Emmy-winning series returns at the slow-cooked pace of a show simmered in praise
▼ + stars: | 2024-06-27 | by ( Brian Lowry | ) edition.cnn.com time to read: +3 min

CNN —A posted sign in a kitchen reads “Every Second Counts,” but “The Bear” is clearly in no hurry during its third season, proceeding at the slow-cooked pace of a show simmered in accolades and Emmys. The latest season’s first episode nicely sets the table for the nine episodes to come, playing almost like a visual poem while reintroducing the characters. Ricky Staffieri, Jeremy Allen White and Matty Matheson in "The Bear." What “The Bear” has lost is the element of surprise that greeted its arrival. “The Bear” launched its third season June 26 on Hulu.

Persons: CNN —, “ Barry ”, “, Jackie ”, “ Ted Lasso, ”, Christopher Storer, Ricky Staffieri, Jeremy Allen White, Matty Matheson, Chuck Hodes, Carmy, Calvin Klein, Storer Organizations: CNN, Hulu Locations: ”

☆ Uber and Lyft drivers share their top strategies for getting you to leave a tip — and why going the extra mile for riders often isn't worth it
▼ + stars: | 2024-06-27 | by ( Noah Sheidlower | Jacob Zinkula | ) www.businessinsider.com time to read: +10 min

Read previewChristina, an Uber and Lyft driver in Las Vegas, said about half of her passengers tip on a good day. Some riders have told her they don't know how to tip, forcing her to show them on the app. Ride-hailing drivers told Business Insider that customer tips are hard to come by. Related storiesSome drivers like Jillian, 67, who drives in Santa Clarita, California, have a simple solution for getting more tips — asking riders directly. The inconsistency is working against some driversAlex Santiago, a 48-year-old Uber driver in northern Virginia, used to dress business casual and catered music to passengers.

Persons: —, Christina, she's, I've, Christina isn't, Uber, Nick Leighton, Lyft, Stuart, Marilyn Cassady, Cassady, there's, Jillian, it's, Alex Santiago, Santiago, Jason S, he's, hasn't, Jason, Andre Kingston, she'd, Kingston Organizations: Service, Business, Wolves, BI, Gridwise Locations: Las Vegas, United States, Austin, Myrtle Beach , South Carolina, Santa Clarita , California, Virginia, Detroit, Phoenix

☆ 7 things Starbucks customers should stop wasting money on, according to a former barista
▼ + stars: | 2024-06-26 | by ( Inga Parkel | ) www.businessinsider.com time to read: +5 min

Read previewI worked as a Starbucks barista for nearly a year, and I became extremely familiar with just how expensive the popular coffee chain is. As a stingy spender, I made several mental notes on ways customers would unnecessarily waste their money during my shifts. If I find irresistible merchandise, I'll take advantage of the Starbucks rewards program. If you're looking for a caffeine fix, stop wasting your money on hot venti lattesGrande and venti lattes have the same amount of espresso. Stop paying for bottled waterI've always been baffled by people who insist on buying bottled water from Starbucks.

Persons: —, spender, Nadir Keklik, Michael Probst, It's, they're, Ramin Talaie Organizations: Service, Business, AP, Americano, Getty, Starbucks

☆ Volkswagen's deal with Rivian is positive, but rewards will not be felt for years: analyst
▼ + stars: | 2024-06-26 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailVolkswagen's deal with Rivian is positive, but rewards will not be felt for years: analystCyrus Mewawalla, head of thematic intelligence at GlobalData, says Volkswagen's partnership with Rivian is a step in the right direction, but it will take a long time to pull off.

Persons: Rivian, Cyrus Mewawalla Organizations: Rivian

☆ Gen Zers are embracing remote and flexible customer service jobs — but the freedom comes at a cost
▼ + stars: | 2024-06-26 | by ( Lindsay Dodgson | ) www.businessinsider.com time to read: +7 min

AdvertisementThe average annual salary for a customer service rep in the US is $34,000 - $46,000, according to Glassdoor. Sutton believes the influx of Gen Z and millennial workers is mostly due to remote work becoming the norm. The mental health tollBut while such remote jobs are often portrayed as relatively stress-free, the reality is much more complex. Almost 50% also said an "unfriendly support agent" was what they found frustrating about a negative customer service experience. Sutton started posting on TikTok because she saw "an opportunity to shed light on the realities of customer service."

Persons: —, Dave Hoekstra, Jason Saltzman, Gen, Saltzman, Gabrielle Judge, Judge, Glassdoor, Gen Zers, Hoekstra, Brittany Betts, Daineshe Sutton, Sutton, Z, Zoomers Organizations: Service, Business, Technologies, Disney

☆ Following a River Through the Heart of the Berkshires
▼ + stars: | 2024-06-26 | by ( Mark Vanhoenacker | ) www.nytimes.com time to read: +1 min

For much of my childhood in the Berkshires region of western Massachusetts, I didn’t give a hoot about the Housatonic River. Notions of Edenic riverbanks came from my mom reading “The Wind in the Willows” out loud after dinner — not from encounters with the actual river that flowed 330 yards from our front door. An arched bridge over it, which I crossed on my walk to high school, marked the transition from home to the stresses of my teenage years. I learned, too, that reaches of the river acclaimed by Melville, Ives and Longfellow were laden with PCBs, an industrial pollutant. Tourists, taking their cue from locals, have only rarely ventured down to the Housatonic’s banks.

Persons: Melville, Ives, Longfellow Locations: Massachusetts, Housatonic

☆ How Delta made itself America's luxury airline — and what United wants to do about it
▼ + stars: | 2024-06-25 | by ( Leslie Josephs | ) www.cnbc.com time to read: +16 min

Rival United Airlines — second to Delta in net profit margins — is circling. Delta plans to open Delta One lounges in Boston and Los Angeles later this year, and is studying airports where it could open others. Like other airlines, Delta accepted billions in federal aid to weather the pandemic. Luxury air travel and the United States didn't go together for many years — and might not still, if you ask well-heeled globetrotters. And at Delta and other airlines, many of the perks for luxury flyers come through lounges.

Persons: Benoit Tessier, Ed Bastian's, Bastian, Ed Bastian, John F, Raymond James, Savanthi Syth, Andrew Nocella, Patrick Quayle, Quayle, Richard Anderson, Anderson, Delta, Barack Obama's, They're, Shai Weiss, Claude Roussel, Joe Biden, United States didn't, Henry Harteveldt, Scott Kirby Organizations: Airbus, Delta Air Lines, Reuters Delta Air Lines, Transportation Department, Rival United Airlines —, CNBC, Delta Air Lines Inc, Bloomberg, Getty, American Express, Kennedy International Airport, United, Boeing, U.S, Labor, Southwest Airlines, U.S ., JetBlue Airways, Delta, Corporate, Northwest Airlines, Endeavor, Virgin, American, Sky Club, New, LaGuardia, Etihad Airways, Singapore Airlines, Atmosphere Research, Airlines, Sky Clubs, Los Angeles International Airport, JFK, American Airlines, JPMorgan, Consumer Electronics, Starbucks Locations: punctuality, New York, Delta, Chicago, Boston, Los Angeles, Dubrovnik, Croatia, Amman, Jordan, Cape Town , South Africa, Atlanta, U.S, Queens, N.Y, United, Tokyo, York, United States, Las Vegas

☆ Federal judge rejects $30 billion settlement between Visa, Mastercard and retailers
▼ + stars: | 2024-06-25 | by ( Elisabeth Buchwald | Parija Kavilanz | ) edition.cnn.com time to read: +3 min

New York CNN —A federal judge overseeing a $30 billion preliminary swipe-fees settlement between Mastercard, Visa and retailers formally rejected the deal Tuesday. Mastercard and Visa, two of the world’s largest credit card networks, reached their proposed multi-billion antitrust settlement with US merchants in March. But a memo released by the court on Tuesday said that she was “not likely to grant final approval” to the preliminary settlement absent any changes. The proposed settlement would have lowered those fees by at least 0.04% percentage points for a minimum of three years. What the preliminary settlement entailedThe proposed settlement, which hinged on final approval from the Eastern District of New York, resulted from a longstanding antitrust class-action lawsuit in 2005.

Persons: Judge Margo Brodie, “, colluded, —, Christopher Jones, ”, ” Jones, Tuesday’s, Judge Brodie, RILA Organizations: New, New York CNN, Mastercard, Visa, Court, of, Merchants Payments Coalition, Main, Retail Industry, Association, Target, Dollar Locations: New York, Eastern, of New York

Many merchants and trade groups including the National Retail Federation opposed the accord, saying card fees would remain too high, while Visa and Mastercard would retain too much control over card transactions. The decision could force Visa and Mastercard to negotiate a settlement more favorable to merchants, or go to trial. Visa and Mastercard said they were disappointed with the outcome. Some U.S. senators have promoted legislation, the Credit Card Competition Act, to let merchants use other payment networks to process Visa and Mastercard transactions. The judge's decision does not affect an earlier $5.6 billion class action swipe fee settlement among Visa, Mastercard and about 12 million merchants.

Persons: Brendan McDermid, Margo Brodie, Brodie, Nilson, Doug Kantor, Jonathan Stempel, Deepa Babington, Leslie Adler Organizations: Mastercard Inc, New York Stock Exchange, REUTERS, Companies, Mastercard, National Retail Federation, Visa, National Association of Convenience Stores, U.S, Merchant Discount Antitrust Litigation, Court, Eastern District of, Thomson Locations: New York City, U.S, Brooklyn, Manhattan, Eastern District, Eastern District of New York, New York

I've paid rent with a credit card, along with taxes, tuition, and virtually everything in between. I even convinced extended family members to let me pay their home-renovation costs with my credit card. That's right: I charged the cost of a new vehicle to my credit card without any fees. Sifting through my wallet, I found an even better option: my World Of Hyatt credit card. Not all of us are able to make large purchases like this with a credit card, but it certainly never hurts to ask.

Persons: I've, Hyatt, I'd, That's Organizations: Service, Hyatt, Hyatt Card, Liberties Dublin Locations: New York

On Today’s Episode:Democrats Lean on Abortion Rights Message for Anniversary of End of Roe, by Katie GlueckFor Biden and Trump, a Debate Rematch With Even Greater Risks and Rewards, by Lisa Lerer, Shane Goldmacher, Jonathan Swan and Maggie HabermanPilgrim Deaths in Mecca Put Spotlight on Underworld Hajj Industry, by Emad Mekay and Vivian NereimGunmen Attack Synagogues and Churches in Russian Republic, by Anton Troianovski and Ivan Nechepurenko

Persons: Lean, Roe, Katie Glueck, Trump, Lisa Lerer, Shane Goldmacher, Jonathan Swan, Maggie Haberman Pilgrim, Emad Mekay, Vivian Nereim, Anton Troianovski, Ivan Nechepurenko Organizations: Biden Locations: Mecca, Russian Republic

☆ How Support for Britain’s Conservative Party is Collapsing
▼ + stars: | 2024-06-24 | by ( Josh Holder | ) www.nytimes.com time to read: +16 min

How Support for Britain’s Conservative Party is Collapsing2024 polls suggest the Conservatives may lose most of their seats. Most Conservative voters plan to vote for somebody else 2019 election 2024 election polling Fewer than half of Conservative voters say they are sticking with the party. 3% Other Most Conservative voters plan to vote for somebody else 2019 election 2024 election polling Fewer than half of Conservative voters say they are sticking with the party. 3% Other Most Conservative voters plan to vote for somebody else 2019 election 2024 election polling Fewer than half of Conservative voters say they are sticking with the party. How party support has changed since the 2019 election Conservative party Conservative support has dropped across the board, even among older voters who formed their base.

Persons: Mori, Ipsos Mori, Survation YouGov Ipsos Mori, Nigel Farage, Rishi Sunak’s, Liz Truss, David Cameron, pollsters, —, Keir Starmer, It’s, Starmer, Boris Johnson, Farage, ”, Will Jennings, ” Mr, Jennings Organizations: Britain’s Conservative Party, Conservatives, Labour, Conservative, Health, Crime Defense, Housing Education Education Brexit Defense, Welfare, National Health Service, Liberal Democrats, Greens, Conservative Party, Bristol Central, Green, Labour Conservatives S.N.P, Dems, Greens Plaid Cymru Reform, Northern Ireland, Northern, Brexit, University of Southampton, “ Locations: British, Britain, YouGov, Russia, Europe, Britain’s, Israel, Gaza, England, Northern Ireland, Midlands, England's, London

The debate between President Biden and former President Donald J. Trump this week will be the highest-stakes moment of their rematch, plunging two presidents into an extraordinarily early confrontation before a divided and angry nation. For Mr. Biden, the debate in Atlanta offers an opportunity to remind voters of the chaos of his predecessor’s leadership, his criminal convictions and to warn of an even darker future should he win a second term. For Mr. Trump, it’s a chance to make his case that America has grown more expensive, weaker and more dangerous under his successor. A notable misstep — a physical stumble, a mental lapse or a barrage of too-personal insults — could reverberate for months, because of the unusually long period until they meet again for the second debate in September. “This is a big inflection point,” said Karl Rove, a leading Republican strategist who guided George W. Bush’s two successful presidential runs.

Persons: Biden, Donald J, Trump, it’s, —, ”, Karl Rove, George W, “, ’ Organizations: Trump Locations: Atlanta, America, “

☆ How to Alienate a Colleague, One Coffee at a Time
▼ + stars: | 2024-06-22 | by ( Anna Holmes | ) www.nytimes.com time to read: +1 min

I hope that I’m able to honor and expand upon the insights she provided over the years. A little bit about me: I’m a writer and an editor and sometimes both at the same time. I’ve been managed by bosses as well as managed employees myself. I understand the challenges and rewards of workplace collaboration and camaraderie and enjoy the solo nature of just sitting in a chair and writing and writing. Right now, in addition to this new gig, I’m working on a book for Crown Publishers about women, power and communication.

Persons: Anna, Roxane Gay, Roxane, I’ve Organizations: New York Times, Crown Publishers

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