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☆ Congress wants to grill Live Nation’s CEO over the Taylor Swift Ticketmaster fiasco
▼ + stars: | 2022-12-06 | by ( David Goldman | ) edition.cnn.com time to read: +4 min

It also wants answers about how Ticketmaster plans to improve in the future. Swift’s Eras tour kicks off March 17 and will have 52 concerts in multiple stadiums across the United States over five months. In its letter to Rapino, the committee also said it wants information about the fees Ticketmaster charges customers. Rapino and Live Nation have caught the ire of Congress before. Senator Amy Klobuchar criticized Ticketmaster in an open letter Rapino in the days following the ticket snafu, saying she has “serious concerns” about the company’s operations.

☆ More than two dozen Taylor Swift fans sue Ticketmaster
▼ + stars: | 2022-12-05 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +4 min

More than two dozen Taylor Swift fans are suing Ticketmaster parent Live Nation Entertainment, Inc. for “unlawful conduct” in the pop star’s chaotic tour sale, claiming the ticketing giant violated antitrust laws, among others. The lawsuit, filed in a California court on Friday, alleges Ticketmaster and its parent company were anti-competitive, imposing higher prices on fans in the presale, sale and resale market. The lawsuit also claimed that since Ticketmaster has agreements with the large stadiums in the tour, Swift “has no choice” but to work with Ticketmaster due to the size of her fan base. It also alleges that Ticketmaster profits off the resale of tickets in the secondary market by adding a service fee to its fan-to-fan exchange. Pre-sale tickets for “The Eras Tour” frustrated Swift fans across the country in a debacle that stayed in the headlines for weeks.

☆ Taylor Swift fans sue Ticketmaster following fumbled presale
▼ + stars: | 2022-12-04 | by ( Francesca Gariano | ) www.nbcnews.com time to read: +3 min

The plaintiffs are seeking a penalty of $2,500 against Ticketmaster for every violation of Business and Professions Code, section 17200. The lawsuit specifically cited the “ticket sale disaster” that occurred on Nov. 15 and Nov. 16 during the Verified Fan presale, which caused the site to crash, and the Capital One presale. “We believe that both Taylor Swift and her fans were hurt by Ticketmaster,” said Jennifer Kinder, an attorney for the plaintiffs, in a statement. “Even when a high demand on sale goes flawlessly from a tech perspective, many fans are left empty handed,” Ticketmaster said. “It goes without saying that I’m extremely protective of my fans,” Swift wrote.

☆ Taylor Swift Concert-Ticket Mess Draws Scrutiny for Live Nation and Ticketmaster
▼ + stars: | 2022-11-26 | by ( Anne Steele | ) www.wsj.com time to read: 1 min

Singer Taylor Swift sold more than two million tickets on Ticketmaster in one day. Ticketmaster’s Taylor Swift tour fiasco last week renewed calls to investigate the 12-year-old merger that joined the world’s largest live event promoter with the dominant ticketing company. But some legal experts are skeptical that dismantling the behemoth would address the problems raised by officials and fans. Lawmakers and attorneys general have lined up to hold Live Nation Entertainment Inc. and its Ticketmaster unit accountable for a botched ticket-sale process for Ms. Swift’s first concert tour in five years, blaming the website’s failure and high fees on a lack of competition.

☆ Didn’t Get Taylor Swift Tickets? There’s a Few Things You Can Do
▼ + stars: | 2022-11-25 | by ( Neil Shah | ) www.wsj.com time to read: 1 min

Unprecedented demand for Taylor Swift’s “Eras Tour” has caused a frenzy amongst her passionate fans. Millions of Taylor Swift fans missed out on concert tickets due to an unprecedented surge of demand that crashed ticket-selling websites. So what can fans do now to see her “Eras Tour”? For starters, they can prepare to pony up and lose some sleep hunting for tickets.

☆ Taylor Swift dominates at American Music Awards as Colorado Springs shooting victims honored
▼ + stars: | 2022-11-21 | by ( ) www.nbcnews.com time to read: +3 min

Superstar singer and songwriter Taylor Swift won all six trophies she was contending for on Sunday at the American Music Awards, including the night’s top prize: artist of the year. The new AMA accolades lifted Swift’s lifetime total to 40, breaking her own record for most wins at the world’s largest fan-voted awards ceremony. “I have the fans to thank essentially for my happiness,” Swift said to a cheering crowd at the ceremony in Los Angeles. Colorado Springs shooting victims honoredDove Cameron, a former Disney Channel actress who reached the Billboard charts this year with the pop single “Boyfriend,” was named best new artist. Comedian and host Wayne Brady also paid tribute to the victims and their families, saying: "We have to stop this senseless and terrible gun violence."

☆ Taylor Swift Fans Grieve ‘Eras Tour’ Presale With Merch
▼ + stars: | 2022-11-19 | by ( Ashley Wong | ) www.wsj.com time to read: 1 min

Taylor Swift fans who couldn’t get tickets to her upcoming tour may appreciate cheeky merch about the presale. As third-party sellers look to make thousands on Taylor Swift tickets, fans who couldn’t secure seats to her tour are turning their disappointment into cheeky merchandise that takes aim at ticketing sites. Another refers to the “Eras Tour” as the “Errors Tour.” Soy wax candles and smartphone cases display a tweet styled as if it were sent from Ticketmaster’s account that says “It’s me, hi. I’m the problem, it’s me,” echoing another of Swift’s song lyrics. The “2000+ people ahead of you” message that crushed many fans’ tour-going dreams appears on T-shirts, crew-neck sweatshirts and stickers.

☆ Ticketmaster apologizes to Taylor Swift and her fans for ticketing debacle
▼ + stars: | 2022-11-19 | by ( Frank Pallotta | ) edition.cnn.com time to read: +4 min

New York CNN Business —Ticketmaster apologized to Taylor Swift and her fans late Friday night after a ticketing debacle this week that made it difficult for consumers to buy tickets to the pop star’s new tour. “We want to apologize to Taylor and all of her fans — especially those who had a terrible experience trying to purchase tickets,” the ticketing site said in the blog post. “Once we get through that, if there are any next steps, updates will be shared accordingly,” it wrote. The mea culpa comes after Swift spoke out earlier on Friday about how the situation was “excruciating” for her to watch as it unfolded into chaos. Customers complained on social media about Ticketmaster not loading, saying the platform didn’t allow them to access tickets, even if they had a pre-sale code for verified fans.

Taylor Swift on Friday responded to fan frustration over the botched presale for her upcoming “The Eras” tour which led to Ticketmaster's decision to cancel the public sale of tickets. In her Instagram story, Swift wrote it "goes without saying that I'm extremely protective of my fans." Ticketmaster tweeted Thursday that “due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow’s public on-sale for Taylor Swift | The Eras Tour has been cancelled." Ticketmaster said on Thursday more than 3.5 million people pre-registered for the Taylor’s Verified Fan sale, the largest in its history. That meant 1.5 million fans were invited to buy tickets, while the remaining 2 million were waitlisted.

☆ Where can you buy Taylor Swift tour tickets? Not Ticketmaster
▼ + stars: | 2022-11-18 | by ( James Skoufis | James Skoufis Is A Democratic New York State Senator Representing The Hudson Valley. In | He Undertook A Legislative Investigation Into Predatory Ticketing Practices | ) www.nbcnews.com time to read: +6 min

Ticketmaster is, yet again, pointing blame at literally everyone but itself after the latest debacle involving tickets for Taylor Swift’s 2023 “Eras” concert tour. Federal anti-trust regulators never should’ve allowed the company’s 2010 merger with Live Nation — and should course-correct by breaking up Ticketmaster. It’s likely that at each of Taylor Swift’s 52 upcoming concerts, thousands of tickets will be “held back” and never released to the general public. Even if you do secure a ticket, fees are out of control. “I should not be left to my own devices,” sings Taylor Swift.

☆ Ticketmaster Sells More Than Two Million Taylor Swift Tickets in One Day, a Record
▼ + stars: | 2022-11-17 | by ( Anne Steele | Alyssa Lukpat | ) www.wsj.com time to read: 1 min

Taylor Swift ’s presale for her first tour in five years broke sales records as millions of fans rushed to snap up tickets despite glitches affecting Ticketmaster’s system and backlash from politicians over the ticket seller’s power. Ms. Swift’s 52-date stadium run sold over two million tickets on Tuesday—more than any other artist in a single day, according to the company. Tuesday’s presale was limited to a select group of people who had registered with Ticketmaster, part of an effort to ensure that actual fans, rather than scalpers, got first crack at tickets.

☆ Ticketmaster Backlash Mounts After Taylor Swift Ticket Debacle
▼ + stars: | 2022-11-17 | by ( Alyssa Lukpat | Anne Steele | ) www.wsj.com time to read: 1 min

Politicians and Taylor Swift fans are criticizing Ticketmaster for anticompetitive behavior after the online ticket seller’s website crashed this week and some people couldn’t buy tickets to Ms. Swift’s coming tour. When tickets went on sale Tuesday for Ms. Swift’s first tour in five years, a rush of fans swarmed Live Nation Entertainment Inc.’s Ticketmaster site. The site was one of the few places to buy a ticket for Ms. Swift’s “Eras Tour.” Fans complained on social media that the site kept crashing.

☆ Tennessee AG investigating Ticketmaster after Taylor Swift ticket chaos
▼ + stars: | 2022-11-17 | by ( Chantal Da Silva | Chantal Da Silva Is A Breaking News Editor For Nbc News Digital Based In London. | ) www.nbcnews.com time to read: +2 min

"Tennessee Attorney General Jonathan Skrmetti is concerned about consumer complaints related to @Ticketmaster. He and his Consumer Protection team will use every available tool to ensure that no consumer protection laws were violated," Skrmetti's office said in a tweet Wednesday. “If it’s a consumer protection violation and we can find exactly where the problems are, we can get a court order that makes the company do better. The attorney general said he also had concerns about Ticketmaster profiting twice off ticket sales, with the website also facilitating ticket resales. “There is an incentive there for the company to profit twice off the sale of these ticket,” he said, according to WSMV.

☆ Taylor Swift Breaks Ticket-Sales Record With ‘Eras Tour’ Despite Ticketmaster Glitches
▼ + stars: | 2022-11-17 | by ( Anne Steele | Alyssa Lukpat | ) www.wsj.com time to read: 1 min

Taylor Swift ‘s presale for her first tour in five years broke sales records as millions of fans rushed to snap up tickets despite glitches affecting Ticketmaster’s system and backlash from politicians over the ticket seller’s power. Ms. Swift’s 52-date stadium run sold over two million tickets on Tuesday—more than any other artist in a single day, according to the company. Tuesday’s presale was limited to a select group of people who had registered with Ticketmaster, part of an effort to ensure that actual fans, rather than scalpers, got first crack at tickets.

☆ Taylor Swift meltdown caused by Ticketmaster abusing its market power, Senate antitrust chair says
▼ + stars: | 2022-11-17 | by ( Jordan Valinsky | ) edition.cnn.com time to read: +4 min

New York CNN Business —Senator Amy Klobuchar criticized Ticketmaster in an open letter to its CEO, saying she has “serious concerns” about the company’s operations following a service meltdown Tuesday that left Taylor Swift fans irate. Ticketmaster and Live Nation, the country’s largest concert promoter, merged about a decade ago. Klobuchar noted that the company at the time pledged to “develop an easy-access, one-stop platform” for ticket delivery. It’s no secret that Live Nation-Ticketmaster is an unchecked monopoly,” Rep. David Cicilline, currently the chairman of the Antitrust Subcommittee, tweeted on Tuesday. The Justice Department and states allowed the Live Nation Ticketmaster merger to go through despite a 2010 court filing in the case raising objections to the merger.

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☆ Ticketmaster meltdown for Taylor Swift tickets sparks outrage
▼ + stars: | 2022-11-16 | by ( Chris Isidore | ) edition.cnn.com time to read: +4 min

The Justice Department and many state attorneys general have made similar complaints over the years. The Justice Department and states allowed the Live Nation Ticketmaster merger to go through despite a 2010 court filing in the case raising objections to the merger. In the filing, the Justice Department said that Ticketmaster’s share among major concert venues exceeded 80%. Past efforts to rein in Ticketmaster control over the ticket market have failed. The Justice Department and the states gave approval of to the Live Nation-Ticketmaster combination, but did call for some oversight.

☆ Taylor Swift tickets listed for thousands after millions flood Ticketmaster
▼ + stars: | 2022-11-16 | by ( Frank Pallotta | ) edition.cnn.com time to read: +2 min

New York CNN Business —Taylor Swift fans were seeing red on Tuesday when Ticketmaster was overwhelmed by demand as pre-sales for the singer’s new tour went online. The delays had many fans believing they would never, ever, get tickets (…like ever). But tickets to the pop star’s “The Eras Tour” were available Wednesday via the resale market — with some priced at tens of thousands of dollars. Tickets for Swift’s show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. These sky-high prices aren’t just for shows at MetLife, which is right outside New York City.

☆ Taylor Swift’s ‘Midnights’ snubbed at Grammys? Here’s what really happened
▼ + stars: | 2022-11-16 | by ( Lisa Respers France | ) edition.cnn.com time to read: +1 min

CNN —The Grammy nominations are always fodder for surprises and snubs, but in the case of Taylor Swift, it’s not what it may appear. Swift was already the most streamed artist over a 24-hour period on Spotify and good luck getting tickets to her upcoming tour. So some are asking why her newest collection of songs was not nominated for a Grammy on Tuesday. Turns out the deadline to be considered for a Grammy nomination this year was October 1 and Swift’s album was released a few weeks after that. Swift received for four nominations including song of the year for “All Too Well (10 Minute Version) (The Short Film).”

☆ 'Midnights' album snubbed at Grammys? Here's what really happened
▼ + stars: | 2022-11-16 | by ( Lisa Respers France | ) edition.cnn.com time to read: +1 min

CNN —The Grammy nominations are always fodder for surprises and snubs, but in the case of Taylor Swift, it’s not what it may appear. Her latest album, “Midnights,” has been phenomenally successful and made her the first artist to ever occupy all the top 10 spots on the Billboard Hot 100 simultaneously. Enter the Grammy rules singing, “It’s me, hi, I’m the problem, it’s me” (lyrics made popular by Swift’s recent single “Antihero”). Turns out the deadline to be considered for a Grammy nomination this year was October 1 and Swift’s album was released a few weeks after that. Swift received for four nominations including song of the year for “All Too Well (10 Minute Version) (The Short Film).”

#TaylorSwiftTix” one fan wrote, echoing the frustration of thousands of “Swifties,” the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmaster’s high fees and unchecked scalping. Users shared screenshots of emails from Ticketmaster that said “Your invitation to TaylorSwiftTix Presale powered by Verified Fan.” “You’ve been selected!” the email reads. As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted.

☆ Taylor Swift’s Concert Ticket Sales Plagued by Ticketmaster Delays
▼ + stars: | 2022-11-15 | by ( Anne Steele | Ashley Wong | ) www.wsj.com time to read: 1 min

Taylor Swift’s 52-date run is slated to be her most extensive U.S. stadium tour to date. A rush to buy tickets for Taylor Swift ’s first tour in five years—and five albums—left fans scrambling and distraught Tuesday as Ticketmaster’s system was overwhelmed in markets across the U.S. and would-be buyers waited in long lines. Live Nation Entertainment Inc.’s Ticketmaster site, which is selling tickets for the 2023 tour via a system meant to give preferential treatment to longtime fans, crashed in New York and other cities amid a crush of fans trying to snap up what industry executives have anticipated will be the hottest tickets since the lift of pandemic restrictions on the live touring business.

Announced shortly after her latest album, "Midnights," dropped on October 21, the Eras Tour is Taylor Swift's first stadium concert since 2018's Reputation Tour. Here's a full breakdown of the schedule, presale dates, general sale details, and ticket pricing for the Taylor Swift Eras Tour. Taylor Swift Eras Tour Tickets Taylor Swift’s Eras Tour kicks off on March 18 and will hit 20 cities across 35 dates. Taylor Swift Eras Tour Tickets Taylor Swift’s Eras Tour kicks off on March 18 and will hit 20 cities across 35 dates. How much are Taylor Swift Eras Tour tickets?

☆ Taylor Swift’s ‘The Eras Tour’ Will Hit 20 U.S. Cities
▼ + stars: | 2022-11-01 | by ( Joseph Pisani | ) www.wsj.com time to read: 1 min

Taylor Swift has released four new albums since 2017’s “Reputation,” but none have been performed on tour. Taylor Swift is heading out on tour next year for the first time in nearly five years. “I can’t WAIT to see you. It’s been a long time coming,” Ms. Swift said in a tweet.

☆ Taylor Swift announces 2023 ‘Eras Tour’ of U.S. stadiums, international dates to come
▼ + stars: | 2022-11-01 | by ( ) www.nbcnews.com time to read: +4 min

Taylor Swift announced Tuesday morning her long-rumored return to the road, with an outing dubbed the “Eras Tour” scheduled to hit U.S. stadiums beginning in March 2023 and running into August, with international dates set to be revealed later. The supporting acts are very much all about the sisterhood, with a host of acts Swift has championed in the past. The tour starts March 18, 2023 in what is apparently a sweet spot for Swift, Glendale, AZ, the same place her last outing, the pre-pandemic “Reputation” tour, began in 2018. Swift described the tour as “a journey through the musical eras of my career (past and present! The reception for “Midnights” upon its October release left no doubt just how strong the appetite for Swift tickets will be.

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