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Salesforce has moved slowly on AI, RBC Capital Markets managing director Rishi Jaluria told Insider — at least that's what the company's partners and customers told him. One said they were encouraging customers to start first with Einstein, the original AI product Salesforce launched in 2016, before adding new generative-AI services to their bills. The question was the first of many moments during the conference when a Salesforce executive brought up trust and safety when talking about generative AI. Despite that, Salesforce continues to invest in other companies via its venture arm, which includes a $500 million Generative AI fund. Jaluria said that with the exception of Microsoft, he doesn't expect software companies to see meaningful revenue gains from generative AI until at least 2025.
Persons: Salesforce, Rishi Jaluria, , Jaluria, they've, Einstein, Matthew McConaughey, pensively, Patrick Stokes, Salesforce's, Stokes, it's, There's, John Somorjai, McKinsey's, Somorjai, Ellen Thomas Organizations: Company, Business, RBC Capital Markets, World, Salesforce Ventures, Microsoft Locations: New York, ethomas@insider.com
If you've used any of Dropbox 's artificial intelligence tools, some of your documents and files may have been shared with OpenAI. Dropbox AI customer documents pass through and are stored on OpenAI's servers for up to 30 days. "Third-party AI services are only used when customers actively engage with Dropbox AI features which themselves are clearly labeled," he wrote, pointing to a screenshot. Dropbox's third-party AI data sharing only applies to users who want Dropbox's AI features, which is available through many of Dropbox's paid plans, or through its Early Access program. But, even if you've opted out, any files shared with another person who is using Dropbox AI could still be sent to OpenAI servers.
Persons: Drew Houston, you've, Google's Bard, Anthropic's Claude, Zoom, Dropbox's, Dropbox Organizations: CNBC PRO Locations: San Francisco, There's, Dropbox
After the sudden ouster of their CEO, hundreds of OpenAI employees signed an open letter demanding Altman's reinstatement and the resignation of the board. And for at least some of those OpenAI employees, there's relief that they don't actually have to go work for Microsoft. Advertisement"Even though we have a partnership with Microsoft, internally, we have no respect for their talent bar," the current OpenAI employee told BI. Money, the great motivatorBeyond the culture clash between the two companies, there was another important factor at play for OpenAI employees: money. Furious Microsoft employeesSome Microsoft employees, meanwhile, were furious that the company promised to match salaries for hundreds of OpenAI employees.
Persons: , Sam Altman, Altman, Greg Brockman, Brockman, OpenAI, who's, Kali Hays, Ashley Stewart, Darius Rafieyan Organizations: Service, OpenAI, Microsoft, Business, BI, San, CNBC Locations: OpenAI ., San Francisco, OpenAI, khays@insider.com, astewart@insider.com
These two diverging camps — the open and the closed — disagree about whether to build AI in a way that makes the underlying technology widely accessible. "So it’s not like a thing that is locked in a barrel and no one knows what they are.”Political Cartoons View All 1277 ImagesWHAT'S OPEN-SOURCE AI? Part of the confusion around open-source AI is that despite its name, OpenAI — the company behind ChatGPT and the image-generator DALL-E — builds AI systems that are decidedly closed. An increasingly public debate has emerged over the benefits or dangers of adopting an open-source approach to AI development. Weights are numerical parameters that influence how an AI model performs.
Persons: they’re, That's, , Darío Gil, Alliance —, ” Gil, OpenAI, Ilya Sutskever, there's, David Evan Harris, Harris, , Oppenheimer ’, Camille Carlton, Yann LeCun, LeCun, fearmongering, ” LeCun, Chris Padilla, Joe Biden's, Gina Raimondo Organizations: Tech, Meta, IBM, Alliance, Google, Microsoft, Dell, Sony, AMD, Intel, Associated Press, Stanford University, University of California, for Humane Technology, Frontier Model, Windows, Commerce, European Locations: Berkeley
In today's big story, we're looking at the rising similarities between Target and Walmart. Dominick Reuter/Business InsiderIf imitation is the sincerest form of flattery, Walmart and Target are embarking on some serious tributes to each other. AdvertisementTwo of the country's largest retailers are taking pages from each other's playbooks as they adjust to a changing economic landscape. And Walmart founder Sam Walton openly admitted he stole borrowed plenty of ideas from Sol Price, the originator of the wholesale club model. That's led Walmart to see an increase in higher-income clientele, a trend they're leaning into.
Persons: , Dominick Reuter, Insider's Dominick Reuter, Dominick, Christina Hennington, it's, Sam Walton, Sol Price, That's, Charlie Flanagan, Management's Bryan Kelly, Li Deng, Mike Schuster, Sam Altman Andrew Caballero, Reynolds, Daniel Ek, Slaven Vlasic, Rebecca Zisser, Elon, Zers, Xochitl Gomez, Alyson Hannigan, Jason Mraz, Charity Lawson, Ariana Madix, Dan DeFrancesco, Naga Siu, Hallam Bullock, Lisa Ryan Organizations: Service, Target, Walmart, AQR, Investments, AQR Capital Management, Vatic Investments, Sigma, Investment, Barclays, ING, MSCI Israel, Tel, Tel Aviv Stock Exchange, Israel Securities Authority, Reuters, Broadcom, VMware, The New York Times, Inc, Adobe, ABC, Major, Baseball, MLB Network Locations: Israel, Tel Aviv, New York City, San Diego, London, New York
They set up a 30-minute meeting because of their shared interest in advancing AI technology and research. Now, the company has come out the gate with $9 million in seed funding in a round co-led by NEA and Prosus Ventures. "You often need an entire AI team to go and test and evaluate these models," Ginsburg said. Going forward, Ginsberg and Upadhyay hope to attract more enterprise customers and continue their research into AI models to make routing even more efficient and "build more awesome tooling." See the eight-slide deck that convinced investors at NEA, Prosus Ventures, Carya Venture Partners, and General Catalyst to invest in Martian's $9 million seed round:
Persons: Etan Ginsberg, Shriyash Upadhyay, cofounders, Upadhyay, Catalyst, Claude —, Ginsburg, Ginsberg weren't, Ginsberg Organizations: University of Pennsylvania, Business, NEA, Prosus Ventures, Carya Venture Partners, Catalyst
Meta and IBM have launched an alliance that's calling for an "open science" approach to AI development. Facebook parent Meta and IBM on Tuesday launched a new group called the AI Alliance that's advocating for an "open science" approach to AI development that puts them at odds with rivals Google, Microsoft and ChatGPT-maker OpenAI. AdvertisementPart of the confusion around open-source AI is that despite its name, OpenAI — the company behind ChatGPT and the image-generator DALL-E — builds AI systems that are decidedly closed. An increasingly public debate has emerged over the benefits or dangers of adopting an open-source approach to AI development. Biden's order described open models with the technical name of "dual-use foundation models with widely available weights" and said they needed further study.
Persons: , they're, That's, Darío Gil, Alliance —, Gil, OpenAI, Ilya Sutskever, there's, David Evan Harris, Harris, Oppenheimer, Camille Carlton, Yann LeCun, LeCun, fearmongering, Chris Padilla, Joe Biden's, Gina Raimondo Organizations: Meta, IBM, Google, Microsoft, Service, Tech, Alliance, Dell, Sony, AMD, Intel, Associated Press, Stanford University, University of California, for Humane Technology, Frontier Model, Windows, Commerce, European Locations: Berkeley
Elon Musk speaks onstage during The New York Times Dealbook Summit 2023 at Jazz at Lincoln Center on November 29, 2023 in New York City. X.AI, an artificial intelligence startup founded by Elon Musk, has filed with the SEC to raise up to $1 billion in an equity offering. The AI startup, which Musk announced in July, seeks to "understand the true nature of the universe," according to its website. Last month, X.AI released a chatbot called Grok, which the company says is modeled after "The Hitchhiker's Guide to the Galaxy." — CNBC's Lora Kolodny contributed to this reportWATCH: Elon Musk's X.AI launches 'Grok'
Persons: Elon Musk, Musk, X.AI, didn't, OpenAI, Sam Altman, Google's Bard, Claude chatbot, Tesla, They've, DeepMind's AlphaCode, OpenAI's, — CNBC's Lora Kolodny, Elon Musk's X.AI Organizations: New York Times, Jazz, Lincoln Center, Elon, SEC, Google's, Nvidia, SpaceX, Boring Company, X Corp, DeepMind, Google Research, Microsoft Research, Twitter, Tesla, X.AI Locations: New York City, Nevada
Despite an overall slump in startup funding, 2023 saw a scramble among investors to pour money into AI and machine learning startups. And the company's star still appears to be rising, despite a messy leadership struggle that recently spilled into public view. Meanwhile OpenAI's perennial rival Anthropic attracted multi-billion dollar investments from both Google and Amazon to fund a competing AI model known as Claude. At the same time legacy companies from John Deere to accounting firm PwC played up their AI bona fides to capitalize on the hype. The list doesn't include startups who have not publicly released the amount of their funding rounds.
Persons: OpenAI, Anthropic, Claude, Databricks, John Deere, PwC, Fresh Organizations: Microsoft, Google, Alpha, Technology, Monogram, Sigma, Lambda, Helsing, Metals, Eagle Eye, Amelia, Asimov, Farmers Business, Harbinger, Prins, Silo, Mistral, Alto, AMP, Management Software, Universal, Coro, Kodiak Robotics, Aerospace, Defense, Sana, Corti, Kyte, Mitra, Tech, Boss Digital Technology, Halcyon, & $ Locations: PitchBook
The New York Times list of "who's who" in AI has been slammed for featuring zero women. "Godmother of AI" Fei-Fei Li criticized the list, writing, "It's not about me, but all of us in AI." AdvertisementThe New York Times' profile of "who's who" in AI, published Sunday, has drawn criticism for featuring zero women. "You literally erased all the heavy hitting women of AI and but included people who are more 'influencers,'" wrote Daneshjou. AdvertisementThe New York Times did not immediately respond to a request for comment from Business Insider, sent outside regular business hours.
Persons: Fei, Fei Li, , Kara Swisher, Li, It’s, recup, asha, Dane, Wale, ari, Hass, Hoff, lon Musk Organizations: New York Times, Service, ust, ctu, rit, emi Locations: usk
AWS's growth rate has slowed and its SMB sales unit will likely miss 2023 targets, sources say. AWS built a lead in cloud computing by better catering to startups and small businesses than rivals. The Amazon Web Services team responsible for selling services to startups and small businesses is struggling to meet its 2023 sales goals, two people with direct knowledge of the situation tell Business Insider. One believes the SMB team will surely miss its targets and said managers are facing mounting pressure to improve their numbers. Both people requested anonymity because they are not authorized to speak to the press.
Organizations: Web Services, AWS, Business
Greater clarity and more information about the data used in A.I. “This is a step toward managing data as an asset, which is what everyone in industry is trying to do today,” said Ken Finnerty, president for information technology and data analytics at UPS. In one poll of corporate chief executives, a majority cited “concerns about data lineage or provenance” as a key barrier to A.I. And a survey of data scientists found that they spent nearly 40 percent of their time on data preparation tasks. The data initiative is mainly intended for business data that companies use to make their own A.I.
Persons: , Ken Finnerty Organizations: UPS, , Google, Microsoft
VCs threatened to sue OpenAI's board, and some jockeyed to get in on whatever new situation might replace the fizzled startup. And in OpenAI's case, Altman was brought back as CEO and all the employees stayed. AdvertisementUntil this moment, the consensus was that Altman came through this crisis looking even more powerful and crucial to OpenAI's future. 'The company will be totally fine without me'Silicon Valley just realized that the fate of the world's most important AI company rested in the hands of just one person. The startup's near-death experience unsettled the companies and developers that have come to rely on OpenAI's artificial intelligence platform.
Persons: OpenAI, Altman, , Sam Altman, VCs, OpenAI's, Wesley Chan, Claude, Guillermo Rauch, Rauch, pinged Rauch, , Bret Taylor, Madeline Renbarger Organizations: Service, Microsoft, FDIC, FPV Ventures, Google, Services Locations: Silicon Valley, It's
REUTERS/Dado Ruvic/Illustration/File Photo Acquire Licensing RightsNov 30 (Reuters) - We asked ChatGPT, OpenAI's viral chatbot, how it felt on its first birthday. The generative AI craze has disrupted several industries from cloud computing and customer service to movie editing and screenplay writing. Reuters GraphicsCHATGPT APP DOWNLOADSSix months after ChatGPT's website launch, OpenAI introduced the chatbot application to Apple's (AAPL.O) iOS in May and later on Android in July. With these applications running mostly on the cloud, vendors of cloud computing services, including Microsoft, Amazon and Alphabet, have also seen their shares surge. Microsoft (MSFT.O) and Alphabet (GOOGL.O) have invested billions to improve their cloud computing capabilities and take on more AI workloads as businesses embrace such tools.
Persons: Dado Ruvic, ChatGPT, Sam Altman, chatbots, Bard, Anthropic's Claude, Character.AI, Microsoft's, OpenAI, John Grisham, George R.R, Martin, Jonathan Franzen, Akash Sriram, Harshita Mary Varghese, Zaheer Kachwala, Jaspreet Singh, Sweta Singh, Saumyadeb Organizations: REUTERS, Microsoft, Reuters, Android, Nvidia, Nasdaq, TECH, Thomson Locations: Bengaluru
For Amazon, AWS is more important than ever. Targets missedAWS is falling short of reaching sales goals in its startups and small-business segments, two employees told BI. Burnout and attritionSeveral AWS employees also pointed to high turnover as a major point of concern. AWS employees told BI it still remains to be seen how all these changes will manifest in the months to come. "The most significant single sentiment we feel is uncertainty," one of the AWS employees told BI.
Persons: Matt Garman, Garman, Mark Shmulik, Bernstein, Rob Munoz, Munoz, Charlie Bell, Rachel Thornton, Chris Vonderhaar, Peter DeSantis, DeSantis, Andy Jassy Mike Blake, AWS's, Prasad Kalyanaraman, Kalyanaraman, Amazon's, Bard, Adam Selipsky, Adam Selipsky Noah Berger, Selipsky, Andy Jassy, Jeff Bezos, Jassy, Geekwire Organizations: Amazon Web, AWS, Business, Amazon, SMB, Enterprise, Reuters, Microsoft, Google, BI Locations: Las Vegas, AMZN's, billings
OpenAI rivals say Sam Altman's ousting and reinstatement as CEO has created opportunities. Hugging Face and Cohere say they've had more customer inquiries following the chaos. Josh Gartner of Cohere told CNBC that clients want "reliable business solutions, not soap operas." AdvertisementOpenAI's rivals say the chaos of ousting Sam Altman as CEO only for him to return days later has helped them attract more interest from potential customers. "I think a lot of companies, organizations now are kind of wondering about the risk about outsourcing their AI to just one AI provider," Hugging Face CEO Clément Delangue told CNBC.
Persons: Sam Altman's, they've, Josh Gartner, Cohere, , Sam Altman, Altman, it's, Clément Delangue, Aidan Gomez, Martin Kon, Google's Anthropic, That's Organizations: CNBC, Service, Nvidia, Salesforce, Oracle Locations: Toronto, OpenAI
As technology titans jockey to back hot new startups, they are extracting explicit or implicit promises of revenue in return. loadingMicrosoft’s injection of $10 billion into OpenAI in January helped kick off the craze. As part of their deal, the ChatGPT operator agreed to exclusively use its new investor’s cloud computing services. Much of the invested capital should be returned relatively quickly as AI firms buy back-end services. Nvidia (NVDA.O) has at least 80% and as much as 95% of the AI market, according to estimates by analysts.
Persons: Sam Altman, Satya Nadella, OpenAI, Optimists, cynics, Jeffrey Goldfarb, Sharon Lam, Aditya Sriwatsav, Streisand Neto Organizations: Reuters, Microsoft, Financial Times, Apple, Nasdaq, Big Tech, OpenAI, Wall Street, Google, Reuters Graphics Reuters, Cisco Systems, Lucent Technologies, Nortel Technologies, Company, Global, Telecom, Nortel, Network, Nvidia, Thomson Locations: OpenAI, Silicon Valley
Charlie Munger, who passed away Tuesday at the age of 99, had a last big call on AI: it's overhyped. It was counterintuitive, but his last big call could be right: AI is overhyped. Google has now rolled the lab in with another AI division, Google Brain, and no longer explicitly breaks out financials. AI has still to prove out its caseFinally, there's the big question of whether the technology will deliver on its big promises. OpenAI's Altman and other AI CEOs talk very publicly about AI as smart as humans being on the horizon.
Persons: Charlie Munger, , Warren Buffett, Munger, ChatGPT, OpenAI's, Sam Altman, Altman, There's, OpenAI's Altman, Michael Chabon Organizations: Service, Apple, Costco, Oracle, Microsoft, Ferrari, British, Tobacco, Dell, Google, DeepMind Locations: Berkshire, Omaha, Silicon Valley
Amazon was quieter about its A.I. Amazon also introduced a platform this year that allows customers to have access to different A.I. As the leading provider of cloud computing, Amazon already has business customers storing vast amounts of information on its cloud servers. In response, Amazon built Q to be more secure and private than a consumer chatbot, Mr. Selipsky said. Amazon Q, for example, can have the same security permissions that business customers have already set up for their users.
Persons: Selipsky, , Organizations: Companies Locations: Anthropic
Hugging Face CEO Clement Delangue (R) departs the closed-door "AI Insight Forum" outside the Kennedy Caucus Room in the Russell Senate Office Building on Capitol Hill on September 13, 2023 in Washington, DC. Artificial intelligence startup Hugging Face says it's seeing increased interest from potential customers following the chaos at rival OpenAI. "I think a lot of companies, organizations now are kind of wondering about the risk about outsourcing their AI to just one AI provider," Hugging Face CEO Clément Delangue said Tuesday on a call with reporters. Multiple companies told CNBC they'd considered switching from OpenAI to competitors' services as the confusion swelled inside the company. OpenAI has a unique structure in that the parent entity is a nonprofit, with a so-called capped-profit company underneath that umbrella.
Persons: Clement Delangue, Clément Delangue, Sam Altman, Josh Gartner, Gartner, CNBC they'd, Aidan Gomez, Martin Kon, OpenAI, Altman, Cohere, it's, Google's Bard, OpenAI's ChatGPT Organizations: Russell Senate, Companies, CNBC, Google, Nvidia, Salesforce, AMD, Intel, IBM, Qualcomm, Anthropic, Google's Locations: Russell, Washington ,, Toronto, OpenAI, New York, China
It led to a shortage of Nvidia's chips as companies raced to incorporate similar generative AI technologies into their products. Amazon's own Trainium2 chips are built for training AI models, including the sort that AI chatbots like OpenAI's ChatGPT and its competitors run on. More than 50,000 AWS customers are already using Graviton chips, Amazon said. Finally, as part of its deepening relationship with Nvidia, AWS said it will operate more than 16,000 Nvidia GH200 Grace Hopper Superchips, which contain Nvidia GPUs and Nvidia's Arm-based general-purpose processors. AWS didn't announce release dates for virtual-machine instances with Nvidia H200 chips, nor instances relying on its Trainium2 silicon.
Persons: Maia, Grace Hopper Superchips, Deepwater's Gene Munster Organizations: Services, Nvidia, Microsoft, Big, Intel, AMD, AWS Locations: Las Vegas, Graviton
The tech giant said Tuesday it will launch Q — a business chatbot powered by generative artificial intelligence. San Francisco startup OpenAI’s release of ChatGPT a year ago sparked a surge of public and business interest in generative AI tools that can spit out emails, marketing pitches, essays, and other passages of text that resemble the work of humans. Amazon said Tuesday that Q can do things like synthesize content, streamline day-to-day communications and help employees with tasks like generating blog posts. It said companies can also connect Q to their own data and systems to get a tailored experience that's more relevant to their business. While Amazon is ahead of rivals Microsoft and Google as the dominant cloud computing provider, it’s not perceived as the leader in the AI research that’s led to advancements in generative AI.
Persons: who’ve, they’ve, it’s, that’s, Amazon Organizations: Microsoft, Google, Amazon, Stanford University, Stanford, OpenAI Locations: Las Vegas, Francisco, ChatGPT, San Francisco
Amazon unveils Q, its AI chatbot for workers
  + stars: | 2023-11-28 | by ( Aaron Mok | ) www.businessinsider.com   time to read: +2 min
Amazon's cloud division has just unveiled Amazon Q, its AI chatbot for workers. Amazon Q aims to help workers draft emails, write blogs, summarize reports, and troubleshoot bugs. AdvertisementThere's yet another generative AI chatbot on the market — this time from Amazon. On Tuesday, Amazon Web Services, the retail giant's cloud division, unveiled Amazon Q, its generative AI chatbot that can be tailored specifically to a business, according to Amazon's press release. Marketing professionals, project managers, and sales representatives at companies that use AWS can prompt Amazon Q to draft emails, summarize reports, and write blog posts, according to Amazon.
Persons: , Slack, Q, Adam Selipsky, OpenAI, Bard, Amazon's chatbot Organizations: Service, Amazon, Web Services, Google, Microsoft, Amazon Web Services, New York Times
Companies are actively hiring workers with generative AI skills. Advertisement"We were surprised to see the proliferation of generative AI skills being required in jobs that are not developing these technologies," Kane said. JOSH EDELSON/AFP via Getty ImagesMeta has released a number of AI projects, including AI chatbots and Ray-Ban Smart Glasses. AdvertisementAmazon's is currently hiring for a generative AI data scientist to work on the AWS team. It's currently hiring for an advanced AI research scientist and responsible AI advisor.
Persons: , Layla O'Kane, Kane, Mark Zuckerberg, JOSH EDELSON, PNNL, Artur Widak, Anthropic, It's, there's Organizations: Meta, Service, Getty, Capital, Pacific Northwest National Laboratory, US Department of Energy, AWS, Accenture, Nvidia, Microsoft Locations: AFP, Asia
An employee at rival Anthropic sent OpenAI thousands of paper clips in the shape of their logo. The prank was a subtle jibe suggesting OpenAI's approach to AI could lead to humanity's extinction. Anthropic was formed by ex-OpenAI employees who split from the company over AI safety concerns. AdvertisementOne of OpenAI's biggest rivals played an elaborate prank on the AI startup by sending thousands of paper clips to its offices. AdvertisementAnthropic was founded by former OpenAI employees who left the company in 2021 over disagreements on developing AI safely.
Persons: Anthropic, , Nick Bostrom, Bostrom, OpenAI, Sam Altman, Altman, Ilya Sutskever, Sutskever Organizations: Service, OpenAI's, Anthropic, Wall Street, Microsoft, Business Locations: Francisco
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