Summer is generally the busiest travel season of the year, and the Northeast, where I live, has been hit with consecutive weekends of severe thunderstorms, leading to thousands of flight cancellations.
Dealing with the fallout of the cancellations is an additional fiasco on top of the already chaotic summer airport scene.
At the risk of sounding like a hack comic — What is the deal with airlines?
I tried to change that flight on my phone using the airline’s app, so I could get home sooner, but it and the airline’s website kept crashing.
I went to the airport, but the gate agents told me they couldn’t reach the airline’s booking system, either on their computers or on the phone.
Locations:
Savannah , Ga, New York, New York City, Atlanta