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New York CNN —Tropicana customers are in revolt over an orange juice bottle redesign. In July, Tropicana’s sales dropped 8.3% from the year prior, according to sales data by market research firm Circana shared with CNN. Tropicana's customers have expressed frustration at the new bottles. It’s more of a generic structure.”Tropicana's old carafe bottle design. “I had been a loyal customer for decades but now you lost me.”“I do not like the new bottle design,” another posted on Reddit.
Persons: Circana, you’ve, , Steve Lamoureux, Peter Clarke, ” Clarke, , Tiffany Hagler, Lamoureux, we’re, it’s, that’s, Joe Biden, ” Lamoureux Organizations: New, New York CNN, Tropicana, OJ, CNN, Coca, Brand, Product Ventures, Geard, Bloomberg, Getty, Tropicana Brands Group, Tropicana Brands, Tropicana OJ, Companies Locations: New York, Orange
Chipotle shareholder sues over skimpy portion sizes
  + stars: | 2024-11-13 | by ( Ramishah Maruf | ) edition.cnn.com   time to read: +3 min
New York CNN —A Chipotle shareholder is suing the fast-casual chain over viral social media complaints about skimpy portion sizes. The proposed class-action lawsuit filed Monday claims Chipotle understated customer dissatisfaction regarding its “highly inconsistent” portion sizes in official disclosures. “First, there was never a directive to provide less to our customers,” Niccol said during the earnings call. After that earnings call on October 30, Chipotle stock dipped 7.86%. The proposed class action would make eligible anyone who purchased or sold Chipotle stock from February 8 to October 29, 2024.
Persons: Keith Lee, Chipotle, ” Laurie Schalow, Chipotle’s “, Brian Niccol, ” Niccol, Niccol, Jack Hartung, Scott Boatwright, Boatwright Organizations: New, New York CNN, Starbucks Locations: New York, Wells, Chipotle’s, Chipotle
CNN —Chipotle customers have complained that portion sizes are all over the map. Frustrated Chipotle customers took to posting on social media this year, accusing the company of skimping on servings. He added that about 10% of stores were outliers in portion sizes and would be re-trained. Chipotle employees were never directed to serve customers less, Niccol said, but the claims prompted a reevaluation of the entire system. He said there’s a been a noticeable shift from previous unhappiness and customers are “really excited” about Chipotle’s new portion sizes.
Persons: Scott Boatwright, Chipotle, Chris Kempczinski, pico de, Brian Niccol, Niccol, Organizations: CNN, , Employees, New, Starbucks Locations: skimping, Wells, New York City, portioning
They argue that Casey, a middle-of-the-road liberal, had previously not been at the forefront of the populist economic turn in both parties. Casey’s Senate website dedicates an entire page to “greedflation,” which he also discussed at length in his speech at the Democratic National Convention this summer. The core of Casey’s argument is the assertion that, from July 2020 to July 2022, corporate profits rose five times faster than overall inflation. I would concede the economy has gotten better,” said McCormick, who has run an ad to counter Casey on the topic. “If you’re living paycheck to paycheck, you’re still in the grind, and that’s what I think Bob Casey and Kamala Harris do not understand.
Persons: Sen, Bob Casey, , Casey, “ greedflation, , Mike Mikus, ” Dave McCormick, I’m, they’re, they’ve, “ greedflation ”, Joe Biden, Kellogg’s, Clark, Proctor, McCormick, ” Sen, Raphael Warnock, Donald Trump, Maria Collett, greedflation ”, “ It’s, ‘ greedflation, Biden’s, Kamala Harris, Harris, pollsters, you’re Organizations: GOP, Democratic, Republican Senate, Federal Trade Commission, Senate, Gamble, Disney, Convention, Federal Reserve Bank of Kansas, NBC, San Francisco Federal Reserve, The Washington Post, Republican, NBC News, Republicans, ” “, Federal Reserve Locations: , Pennsylvania, Haverford Township, Kimberly, Federal Reserve Bank of Kansas City, U.S
Three Democratic senators are asking McDonald’s about its menu price hikes in recent years, arguing that the increases are higher than they should be — even with inflation and rising operating costs. McDonald’s prices have raised eyebrows. It also asked whether McDonald’s executives received bonuses or other incentive-based compensation from 2020 to 2024 and whether any incentives were based on executives’ ability to increase per-customer profits. Large corporations “owe consumers transparency when they hike menu prices,” Wyden said in a statement to NBC News. “Fast food chains, like McDonald’s, are raking in profits while families struggle to buy meals that are meant to be affordable and accessible.”
Persons: Elizabeth Warren of, Bob Casey of Pennsylvania, Ron Wyden, Chris Kempczinski, , , McDonald’s, Joe Erlinger, , Erlinger, Warren, Madeleine Dean, General Mills, Casey, Kempczinski, ” Wyden Organizations: Democratic, Oregon, NBC News, USA, Roosevelt Institute, Mac, Cola, PepsiCo, Wall, McDonald’s Locations: Sens, Elizabeth Warren of Massachusetts, U.S, Connecticut, shrinkflation,
That’s because cocoa prices have more than doubled since the start of the year and have remained at record highs, according to Wells Fargo data shared with CNN. The surging prices have caused grief for confectioners during prime chocolate sales seasons like Valentine’s Day and Easter. The company’s president, Michele Buck, said in a call in August with analysts that cocoa prices are “not sustainable,” and pointed toward higher prices. Though hope is on the horizon, experts project cocoa prices will remain high until at least September 2025. A customer shops for Halloween candy at a Walmart Supercenter on October 16, 2024 in Austin, Texas.
Persons: it’s, , David Branch, Francis Kokoroko, Reuters El, Michele Buck, Hershey, Joseph , Missouri Nick Ingram, Sally Lyons Wyatt, Mars, Brandon Bell, ” Lyons Wyatt Organizations: CNN, Wells, Food Institute, Reuters, International Cocoa Organization, Hershey, Walmart, Getty, ’ Association, NCA, Locations: Wells Fargo, West Africa, Osino, Eastern Region, Ghana, St, Joseph , Missouri, Austin , Texas
New York CNN —These past few years, it seems like food companies have been playing some serious mind games with us. As food companies have seen their costs rise substantially over the past few years, many have used two sneaky strategies, dubbed shrinkflation and skimpflation, to avoid having to raise the prices of their goods. Yet when companies simply pass along price increases to consumers, there’s also no shortage of backlash — just ask McDonald’s. So the days of shrinkflation, at least when it comes to food, could be numbered. “I would expect (food companies) to shift their strategy and find a different mind game to play that maybe people are not quite looking out for yet,” Hydock said.
Persons: CNN Business ’, you’ve, there’s, we’re, Burger King, skimpflation, That’s, Berry, Nathaniel Meyersohn, , Chris Hydock, PepsiCo could’ve, Hydock, Robert Moskow, Cowen, Meyersohn, ” Hydock Organizations: CNN Business, New York CNN, Foods, PepsiCo, Tulane University’s Freeman School of Business, CNN Locations: New York
The owner of Lay’s, Doritos, Tostitos and Ruffles chips will put more chips in some bags to claw back customers tired of higher prices with skimpier bags. A PepsiCo spokesperson told CNN that Tostitos and Ruffles “bonus” bags will contain 20% more chips for the same price as standard bags in select locations. PepsiCo is also adding two additional small chip bags to its variety-pack option with 18 bags, the spokesperson said. It’s a reversal of years of shrinking bags of Tostitos, Ruffles and other chip brands. Snack prices have gone up more rapidly than other store items.
Persons: , Ramon Laguarta, Edgar Dworsky, Dworsky, ” Dworsky, PepsiCo’s, Chip, Robert Moskow, Cowen, Moskow, Joe Biden, General Mills, shrinkflation, Domino’s, Sandeep Reddy Organizations: New, New York CNN, PepsiCo, CNN, Walmart, Costco, Bank of America, Bureau of Labor Statistics, Consumers, General, Locations: New York, United States, outpacing, Mondelez
PepsiCo's top-line growth will take time: Analyst
  + stars: | 2024-10-09 | by ( ) www.cnbc.com   time to read: 1 min
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailPepsiCo's top-line growth will take time: AnalystCiti Research's Filippo Falorni weighs in on PepsiCo's Q3 results, how it's providing value to its customers – and if "shrinkflation" plays any part in that.
Persons: Filippo Falorni Organizations: Citi
PepsiCo is selling bigger packs of chips to win over inflation-weary shoppers. It's the latest sign that shoppers are getting some relief after years of rising food prices. PepsiCo is adding more chips in packs without raising prices, company executives said during an earnings call on Tuesday. PepsiCo is also adding two or three extra bags of chips to variety packs, which typically contain around a dozen small bags of chips, he said. Executives at PepsiCo, one of the world's largest snack and beverage makers, had indicated in July that relief from higher snack prices was on the way.
Persons: , There's, Ramon Laguarta, Laguarta, Sen, Elizabeth Warren, Madeleine Dean, Mills, Warren, Dean, Kamala Harris Organizations: PepsiCo, Service, snackers, Frito, Lay Locations: America
Two Democratic lawmakers are demanding that some of the biggest food and beverage companies stop engaging in “shrinkflation” — the practice of reducing product sizes while charging prices that are the same or higher. Spokespeople for General Mills, Coca-Cola and PepsiCo did not immediately respond to requests for comment. President Joe Biden has mentioned shrinkflation numerous times, declaring it a “rip-off” in a video he posted to X. Sarah Gallo, senior vice president of federal affairs at Consumer Brands Association, a trade group that Coca-Cola, PepsiCo and General Mills all belong to, defended industry practices to NBC News. Dean said the letters were sent to “ease the wrongful burden” the companies are imposing on consumers.
Persons: Sen, Elizabeth Warren of, Madeleine Dean of, Mills, General Mills, Jeff Harmening, James Quincey, , Ramon Laguarta, Spokespeople, Warren, Dean, ” Warren, ” Sen, Elizabeth Warren, Ting Shen, Joe Biden, Nailya Ordabayeva, , ” Ordabayeva, shrinkflation, Doritos, Sarah Gallo, ’ ” Dean Organizations: Democratic, Elizabeth Warren of Massachusetts, Cola, PepsiCo, NBC, North, Retail, CNBC, Gatorade, Republican, Taxation, Economic, , NBC News, Bloomberg, Boston University Questrom School of Business, Consumer Brands Association, General, Federal Reserve Bank of San Locations: shrinkflation, Washington, Federal Reserve Bank of San Francisco
In pointed letters, Sen. Elizabeth Warren of Massachusetts and Rep. Madeleine Dean of Pennsylvania accused General Mills, Coca-Cola and PepsiCo of engaging in a "pattern of profiteering" through shrinkflation and by "dodging taxes." The same with PepsiCo, which "replaced its 32 oz Gatorade bottle with a 28 oz bottle for the same price." Spokespeople for General Mills, Coca-Cola and PepsiCo did not immediately respond to requests for comment. President Joe Biden has mentioned shrinkflation numerous times, declaring it a "rip-off" in a video he posted to X. Sarah Gallo, senior vice president of federal affairs at Consumer Brands Association, a trade group that Coca-Cola, PepsiCo and General Mills all belong to, defended industry practices to NBC News.
Persons: Sen, Elizabeth Warren of, Madeleine Dean of, Mills, General Mills, Jeff Harmening, James Quincey, Ramon Laguarta, Spokespeople, Warren, Dean, Joe Biden, Nailya Ordabayeva, Ordabayeva, shrinkflation, Doritos, Sarah Gallo Organizations: Democratic, Elizabeth Warren of Massachusetts, Cola, PepsiCo, NBC, North, Retail, CNBC, Gatorade, Republican, Taxation, Economic, NBC News, Boston University Questrom School of Business, Consumer Brands Association, General, Federal Reserve Bank of San Locations: Federal Reserve Bank of San Francisco
New York CNN —Fans of Whole Foods’ iconic Berry Chantilly Cake have been up in arms on social media over the past few weeks. Berry Chantilly fans say they were victims of skimpflation, a member of the shrinkflation and inflation family. Whole Foods customers were quick to catch on, and by Friday, the company announced it had reversed its changes. “Based on feedback from our customers, we will reintroduce single slices of the Berry Chantilly Cake that are the same as the classic our customers know and love,” a Whole Foods spokesperson told CNN on Friday. The cake slices will be back to their previous version by next week, the company said.
Persons: Berry, It’s, , Berry Chantilly, they’re, , ” Joseph Balagtas, Edgar Dworsky, ” Dworsky, Dworsky, Blommer, Balagtas, ” Balagtas Organizations: New, New York CNN, Foods, Purdue University, CNN, Louis Federal Reserve, Consumer, “ Manufacturers, St, Reuters, Companies Locations: New York, West Africa, North America
The median US home size has shrunk by 128 square feet over the last five years. Go to newsletter preferences Thanks for signing up! AdvertisementThe housing market hasn't been spared from shrinkflation, the unfortunate phenomenon of paying more for less. The median-sizes US home has shrunk from 1,996 square feet to 1,868 square feet in the last five years, according to Realtor.com data. Yet, the median price for a US home has climbed to $429,990 as of August, up 36% from August five years ago, when the median price of a home stood at $315,791.
Persons: Organizations: Service, Business Locations: shrinkflation
“I think we can all relate to this,” White House domestic policy advisor Neera Tanden told reporters Friday. Dubbed the “Time is Money” initiative, the actions will make it easier for consumers to cancel subscriptions, get refunds, submit health care and insurance forms online, and access high-quality customer service. Another existing effort cited by the White House is a June 2023 FTC proposal to target companies that use deceptive customer feedback practices, like fake reviews. None of the actions that make up the “Time is Money” initiative will require congressional approval, a senior administration official said. The White House has pursued aggressive antitrust regulations and taken a highly skeptical approach to crypto currencies, both of which have rankled Wall Street.
Persons: Neera Tanden, , Biden, Kamala Harris, Broad, Harris, ” Tanden, policyholders, Xavier Becerra, Julie Su, Organizations: Biden, House, Democratic, Consumer Financial Protection Bureau, Federal Communications Commission, Federal Trade, FTC, of Health, Human Services, of Labor, Department of Transportation, Republicans, Representatives, White House
Social media keeps catching Wall Street off guard
  + stars: | 2024-08-11 | by ( Laila Maidan | ) www.businessinsider.com   time to read: +11 min
In 2015, he created TickerTags, a social media data aggregator that tracks company mentions, and sold it to Jefferies' M Science. To be fair…Speculating and making decisions based on social media trends is a risky wager. Wall Street doesn't always respond to social media trends that could negatively drive fundamentals because there aren't tools to understand the impacts, McKeown noted. In the event a social media trend is mentioned, it's not factored into their valuation model, Ober added. How social media sentiment plays into a thesis should depend on an investor's time horizon.
Persons: It's, Bud Light's, influencer Dylan Mulvaney, BUD, Kirk McKeown, Chris Camillo, Jefferies, Camillo, Bud, didn't, Paul Johnson, Laxman Narasimhan, misperception, Sara Senatore, I've, Senatore, Chipotle, Keith Lee, dollies, Brian Niccol, Goldman Sachs, They're, Matt Ober, they're, I'd, McKeown, it's, Ober Organizations: Service, Business, Anheuser, Busch, Wall Street, Pew Research Center, Molson, TAP, Starbucks, Nicusa Investment, Columbia Business School, of America Locations: Palestine, Gaza, SBUX
New York CNN —Customers on social media have been furious with Chipotle for allegedly skimping on its burrito bowl portions this year. “First, there was never a directive to provide less to our customers,” CEO Brian Niccol said during an earnings call Wednesday. In June, a Wells Fargo analyst ordered and weighed 75 Chipotle burrito bowls with white rice, black beans, chicken, pico de gallo, cheese and lettuce across eight Chipotle locations in New York City. The bowls weighed roughly the same for in-store orders and online orders, but some locations served bowls that weighed 33% more than other locations. Some burrito bowls went to extremes, with one topping out at 27 ounces in one location, and a meager 14 ounces in another.
Persons: Chipotle, Brian Niccol, ” Niccol, pico de, ” Niccols, Nathaniel Meyersohn Organizations: New, New York CNN Locations: New York, Wells, New York City
Snackers are tired of high prices
  + stars: | 2024-07-12 | by ( Ramishah Maruf | ) edition.cnn.com   time to read: +2 min
New York CNN —Higher prices have gone too far even for salty snacks. PepsiCo’s snack unit Frito-Lay posted a dip in revenue in its second quarter Thursday after multiple quarters of price increases. While inflation has slowed down, American customers still haven’t recovered from higher prices in everyday categories like snacks. Certain products, like unsalted potato chips or tortilla chips, could see a “value reset” and have lower prices, Laguarta said. The company said it would offer broader price tiers, using its variety multipacks that are often cheaper per bag, as an example.
Persons: Lay, Joe Biden, , Ramon Laguarta, Laguarta, ” Laguarta Organizations: New, New York CNN, CNN, Federal Reserve, PepsiCo, Frito Locations: New York
And at some Chipotle locations, customers filmed workers to try to make sure they didn't skimp on their burrito bowls. The three joined a growing list of consumer brands contending with customers' deep frustration over high prices — and wariness that prices will only rise more. Walmart, on the other hand, said the new price tags will cut a tedious task from store workers' to-do lists. They eliminate the need for store workers to swap out traditional paper tags. Shoppers at a Walmart store in Secaucus, New Jersey, US, on Tuesday, March 5, 2024.
Persons: Wendy's, Jean, Pierre Dubé, David Chavern, Donald Trump, Joe Biden, Kevin Lamarque, hasn't, Dianna Campbell, she's, Campbell isn't, Biden, skimping, Sen, Bob Casey, Andrea Foote, Tricia Moriarty, it's, Jim Cramer, CNBC's, Brian Niccol, Chipotle, We've, Wells, Zachary Fadem, Brandon Bell, It's, Kirk Tanner, Yuki Iwamura, Cristina Rodrigues, Gabby Jones Organizations: Walmart, University of Chicago Booth School of Business, Consumers, U.S . Bureau of Labor Statistics, Consumer Brands Association, Procter, Gamble, Pew Research, Pew, Reuters Shrinkflation, Federal Reserve, Customers, Gatorade, PepsiCo, CNBC, Chipotle, New York, Mexican Grill, Getty, American Farm Bureau Federation, Bloomberg, University of Chicago Locations: U.S, Goffstown , New Hampshire, Manhattan, New York City, Mexican, Austin , Texas, Queens, New York, Europe, Secaucus , New Jersey, US
"Upflation" describes how companies create new uses for personal care products and up-charge prices. While it's an expensive trend, overall shampoo and deodorant prices have trailed behind inflation. Inflation is up about 22% since January 2020, while prices for care products are up roughly 12%. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . Now, upflation is the new strategy used by companies looking to increase profits on everyday products.
Persons: Organizations: Service, Procter, Gamble, Bloomberg, Business
And while few shoppers would save their old grocery receipts, using apps like Instacart keep your order history for years. Now, some customers are using those past orders to discover inflation's highly personal impact on them. AdvertisementIn a video on TikTok, White shared his experience using Instacart's "reorder items" function, explaining how a $35 order skyrocketed to more than $62 in the past five years. (Several commenters suggested this was due to the app replacing some out-of-stock items with more expensive offerings from third-party sellers.) White told BI the response to his video, which has nearly a million views, has been very polarized.
Persons: , White, Manhattan —, It's, Andy Kiersz Organizations: Service, Business, Walmart, Pepsi Locations: Virginia, Los Angeles and New York City, Gelson's, LA, Wegman's, Manhattan
The iconic 23-ounce cans of Arizona Iced Tea still sell for 99 cents after 32 years. Arizona founder Don Vultaggio told Today he doesn't want to raise prices on consumers. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementDon Vultaggio, the cofounder and CEO of the company behind Arizona Iced Tea, still sells his product for the same price as when it launched 32 years ago — 99 cents. Arizona's signature big cans of iced tea were a quick success, and Vultaggio still runs the company to this day with the help of his sons.
Persons: Don Vultaggio, , Vultaggio Organizations: Arizona Iced, Service, Arizona, Business Locations: Arizona, New York
“He wants the credit, but it’s not working,” one top Democrat, who recently shared these concerns with the campaign, said of Biden. Biden and Trump square off in the first presidential debate at 9 p.m. As a result, the economy has become both the biggest priority for voters and their biggest frustration with the incumbent president. You want people to know you’re doing a really good job,” one major donor told CNN. “I think Biden can’t help but talk about what a good job he’s done.”CNN’s MJ Lee contributed to this report.
Persons: Joe Biden’s, Donald Trump, , it’s, Biden, they’ve, Biden’s, Ron Klain, Klain, That’s, Racine , Wisconsin –, Trump, – Biden, “ We’ve, ” Biden, CNN’s Erin Burnett, Bidenomics ”, “ Donald Trump, Joe Biden, he’s, Snickers, CNN’s MJ Lee Organizations: Washington CNN, White, America, Trump, CNN, Federal Reserve, ABC, Biden, Biden White House Locations: Racine , Wisconsin
Former President Donald Trump on Saturday gave a brief glimpse of the ammunition he is loading up against President Joe Biden's handling of the economy ahead of the first presidential debate next week. On inflation specifically, Trump foreshadowed a tactic he said he might use at the upcoming debate against Biden on June 27. Maybe I should save it for the debate," Trump said moments before taking out a miniature box of Tic Tac candies and holding a regular sized box next to it. But I will end the Biden inflation nightmare." But something like Trump's Tic Tac stunt will not be permitted at the Thursday debate where props and pre-written notes are prohibited.
Persons: Donald Trump, Joe Biden's, Trump, Biden, gesturing, Harris, Sarafina Chitika Organizations: U.S, Republican, Saturday, Freedom Coalition, Biden, Federal Reserve, Social, Social Security Locations: Racine , Wisconsin, U.S
Prices of cocoa have more than tripled over the last year, creating a big headache for candy makers and other food companies that use the ingredient to make chocolate. The price surge has since eased off slightly, but the crop is still commanding well above what food companies are used to paying. This season's cocoa crop is expected to experience the largest deficit in at least six decades, according to a Rabobank report from May. A YouGov survey conducted in October found that 72% of U.S. respondents had noticed shrinkflation in food products. J&J Snack Foods CEO Daniel Fachner has been keeping an eye on cocoa and chocolate prices.
Persons: Ferley Ospina, Hershey, Kinder, Ferrero, they'll, Steve Rosenstock, Mondelez, shrinkflation, Daniel Fachner, Fachner, Justin Sullivan, Nik Modi, Modi, shea, Rosenstock Organizations: Bloomberg, Getty, Cadbury, Clarkston Consulting, Rabobank, Reuters, Mondelez, Consumers, Snack, CNBC, RBC Capital, Jumbo Locations: Ragonvalia, Norte de Santader, Colombia, . West Africa, Ghana, U.S, Novato , California, West
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