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Lenders often encourage federal student loan borrowers to enroll in automatic payments. "Unfortunately, autopay errors were one of the most widespread, basic and consequential servicer errors we saw this year," CFPB Student Loan Ombudsman Julia Barnard told CNBC. In some cases, borrowers had money pulled from their bank accounts despite never consenting to autopay, Barnard said. Other autopay users saw incorrect amounts taken or were charged multiple times in the same month. In March, one borrower told the CFPB that their student loan servicer took $6,897 from their account when they only owed $1,048.
Persons: Julia Barnard, Barnard, aren't, wouldn't, servicer Organizations: Consumer Financial, Bureau, CNBC, autopay, Finance, Black
Neither former President Trump nor VP Kamala Harris would be able to act on them imminently. Despite its inability to provide broad cancellation, Biden's Education Department has issued targeted relief that has given nearly 5 million borrowers debt cancellation to date. Constance, 65, has nearly $200,000 in student debt, an amount that's ballooned since she graduated from law school in 1994. "I would expect continued improvements and limited expansions of debt relief where legally possible under a Harris-Walz administration," Partridge said. Regardless of who wins the election, legal challenges to debt relief will keep borrowers in limbo.
Persons: Joe Biden's, Trump, Kamala Harris, Harris, , Donald Trump, Education James Kvaal, That's, it's, NORC, Biden, Constance, Constance —, It's, Sara Partridge, " Partridge, Kvaal, Partridge, Walz, Sen, Bill Cassidy Organizations: Service, GOP, Education Department, Biden's Education, Education, AP, Biden's Education Department, Public, American Progress Action, Trump, Republican, Senate
The Education Department extended the student-loan payment pause by at least 6 more months for borrowers on the SAVE plan. The department said it would reopen other repayment plans because SAVE remains blocked. AdvertisementMillions of student-loan borrowers on President Joe Biden's new repayment plan got updates on their payments due to ongoing legal challenges. In the meantime, the Education Department "re-programs its systems" to comply with the preliminary injunction on the plan. These plans were previously closed because the SAVE plan offered the same benefits as the other income-driven repayment plans.
Persons: , Joe Biden's Organizations: Department, Service, Education Department, SAVE, Public, GOP, The Education Department
A Missouri court will hear oral arguments for Biden's SAVE student-loan repayment plan on October 24. The SAVE plan has been blocked for months following challenges from GOP state attorneys general. The case now sits with the 8th Circuit, and the Supreme Court urged for a quick decision. AdvertisementMillions of student-loan borrowers are getting a step closer to a court ruling on cheaper payments and debt relief. Advertisement"An appellate court has to apply the law from the US Supreme Court," Nahmias said.
Persons: , Biden, Mohela, David Nahmias, Nahmias Organizations: SAVE, 8th Circuit, Service, Education Department, GOP, Federal Government, UC Berkeley Center, Consumer Law, Economic, US, Circuit, Federal Student Aid Locations: Missouri, Mohela
The Education Department said student-loan company MOHELA failed to process borrower applications for income-driven repayment plans. AdvertisementThe Education Department notified student-loan company MOHELA on Tuesday that it would be facing penalties for failing to perform the servicing obligations required in its contract. According to a document from the Education Department reviewed by Business Insider, MOHELA has failed to process over 460,000 applications for borrowers on income-driven repayment plans, preventing those borrowers from accessing more affordable monthly payments. "Federal Student Aid has determined, through its oversight of federal student loan servicers, that MOHELA has not consistently met the Department's standards for serving borrowers. In January, the department withheld pay from the remaining three major federal servicers over failure to deliver on-time billing statements to borrowers.
Persons: MOHELA, , Miguel Cardona, servicers, MOHELA's, Cardona, Sen, Elizabeth Warren, we've, Warren Organizations: Education Department, Service, Business, Department, Aid, Federal
Millions of student-loan borrowers have faced legal whiplash over the past 24 hours. A Missouri judge blocked Biden from carrying out his broader debt relief plan just hours after receiving the case. The ruling came before the Education Department had even published the final rule for the debt relief. That's because the lawsuit argued the relief would hurt the revenue of student-loan company MOHELA, which is based in Missouri. Advertisement"The Department of Education is extremely disappointed by this ruling," a department spokesperson told Business Insider.
Persons: Biden, , It's, Joe Biden's, Matthew Schelp, Donald Trump, Schelp, Biden's, hasn't, servicers, Andrew Bailey, Sen, Elizabeth Warren, Trump Organizations: Education Department, Service, GOP, MOHELA, Department, Department of Education, Republican, of, Higher, Missouri, else's Ivy League Locations: Missouri, Georgia, Eastern, of Missouri
The Biden administration's sweeping student loan forgiveness plan was temporarily blocked again Thursday by a Missouri judge, just one day after a federal judge in Georgia said he would let a restraining order against the relief expire. St-Louis-based U.S. District Judge Matthew Schelp, an appointee of Republican former President Donald Trump, issued the latest preliminary injunction against Biden's relief plan. The latest order capped 24 hours during which federal student loan holders were subjected to judicial whiplash, as a lawsuit challenging Biden's aid package, brought by seven GOP-led states, bounced from Georgia to Missouri courts. The states bringing the suit — Alabama, Arkansas, Florida, Georgia, Missouri, North Dakota and Ohio — allege that the U.S. Department of Education's new debt cancellation effort is illegal. Hall directed the case to be transferred to Missouri, because the states claim that Biden's plan would most harm student loan servicer Mohela, or the Missouri Higher Education Loan Authority.
Persons: Joe Biden, Biden, Matthew Schelp, Donald Trump, Schelp, Randal Hall, Hall, servicer Mohela, servicers Organizations: White, St, District, Republican, U.S . Department of Education, GOP, U.S . Department of, Missouri Higher Education Loan Authority, CNBC, The Education Department, U.S ., of Appeals Locations: Washington ,, Missouri, Georgia, Louis, Alabama, Arkansas, Florida, Georgia , Missouri, North Dakota, Ohio
A federal court in Missouri placed a preliminary injunction on Biden's broader student-debt relief plan. This ruling officially blocks the relief from being implemented pending a final legal decision from the court. Related storiesThe Education Department had previously intended to begin canceling student debt in October, and it has yet to post the final rule for the relief. Along with the lawsuits to block Biden's broader debt relief, his SAVE income-driven repayment plan is also blocked in court pending a final legal decision. An Education Department spokesperson told BI in a statement earlier on Thursday that it would continue to fight for the relief in court.
Persons: , Matthew Schelp, Donald Trump, Joe Biden's, Schelp's, Biden, Schelp Organizations: Service, of, Higher, GOP, Education Department Locations: Missouri, Eastern, of Missouri, Georgia
watch nowThe one-year grace period for student loan borrowers who miss a payment expired this week. The goal of the 12-month "on ramp" to repayment was to give borrowers some breathing room as they worked student loan payments back into their budgets. Some borrowers haven't made payments in yearsCongress initially passed legislation to allow federal student loan borrowers to pause their loan payments in March 2020 as part of the Covid economic response. It's now been roughly a year since student loan payments resumed. TransUnion data shows that just over half of student loan borrowers made payments over the past several months.
Persons: servicers, haven't, they've, Billy Hensley, Intuit Credit Karma, Karma, Brandon Bell, Ted Jenkin, Jenkin, Sallie Mae's, delinquencies, Liz Pagel, hasn't, Pagel, Andrew Housser, Housser Organizations: National Endowment, Financial Education, CNBC, Financial Wellness, Board, Intuit Credit, Rice University Library, Getty, CNBC's, College, Finance Locations: HOUSTON , TEXAS, Houston , Texas, Atlanta
The on-ramp period for student-loan borrowers ended October 1. The Fresh Start program, set to return defaulted borrowers to good standing, ends October 2. AdvertisementA program that protected student-loan borrowers from the consequences of missed payments has come to an end. The on-ramp period was implemented last October to give borrowers some leeway after the over three-year pause on federal student-loan payments ended. With the on-ramp period now over, those consequences are back.
Persons: , Joe Biden, Secretary Miguel Cardona, Pew Organizations: Service, Social Security, Center for American, Secretary, Department, Education Department, Pew Research Center, BI, Higher
For nearly a decade, Massachusetts Sen. Elizabeth Warren has been working to enforce oversight over Navient, a major student-loan company. Warren and some of her Democratic colleagues were concerned that the company was not properly managing student-loan borrowers' payment options, causing them to accumulate unaffordable student debt. However, it released an accountability framework in December that outlined enforcement actions it would take should servicers harm borrowers, including fining servicers and transferring borrowers to better-performing servicers. For example, MOHELA was the first servicer to be hit with a $7 million fine last October for failing to send on-time billing statements to over 2 million borrowers. Terminate MOHELA's contract and put loan services on notice: we will not tolerate your negligence and exploitation; we will not let you profiteer off vulnerable student borrowers."
Persons: Massachusetts Sen, Elizabeth Warren, Rohit Chopra, Warren, We've, Navient, Chopra, there's, Jim Clyburn, Miguel Cardona, MOHELA, fining, servicers, Ayanna Pressley, we've, who've Organizations: Service, Warren, Democratic, Consumer Financial Protection, Navient, Business, Education Department, BI, Sec, The Education Department Locations: Massachusetts, CFPB
U.S. President Joe Biden speaks as he announces a new plan for federal student loan relief during a visit to Madison Area Technical College Truax Campus, in Madison, Wisconsin, U.S, April 8, 2024. But the Biden administration official told CNBC that the Department of Education had only instructed loan servicers to get ready for the debt cancellation. The program is the third Biden administration effort to forgive student debt to end up blocked by Republican-led legal challenges. In June 2023, the Supreme Court ruled that the administration's first attempt to cancel up to $400 billion in student debt without prior authorization from Congress was unconstitutional. Two months ago, a federal appeals court temporarily halted Biden's new affordable repayment plan for student loan borrowers, known as SAVE.
Persons: Joe Biden, Joe Biden's, Miguel Cardona, servicers, Randal Hall, Mark Kantrowitz, Kantrowitz, Biden, Hall, Luke Herrine Organizations: Madison Area Technical, Truax, Biden, U.S . Department of Education, AGs, of Education, CNBC, Department of Education, DOE, Missouri Attorney General's, Department, Republican, SAVE, University of Alabama Locations: Madison , Wisconsin, U.S, Georgia, Augusta , Georgia, Missouri, Alabama, Arkansas, Florida, North Dakota, Ohio
Even with the financial burden his student debt has brought him, Larry said he has tried to remain optimistic about the prospect of debt relief, given President Joe Biden and Vice President Kamala Harris' actions during their term. Larry and millions of other student-loan borrowers will have to keep waiting. It's the same argument a different group of GOP states used that led the Supreme Court to strike down Biden's first attempt at broad debt relief last summer. Their arguments are based on internal documents the states obtained from the Education Department to federal student-loan servicers regarding preparation to implement its second try at broader debt relief. According to the documents, the Education Department sent a memo to MOHELA saying, "In September of 2024, the Biden-Harris Administration will launch the Federal Student Loan Debt Initiative."
Persons: missouri Larry, bachelor's, Larry —, , Larry, Joe Biden, Kamala Harris, I've, they've, I'm, Biden, Biden's, Luke Herrine, Herrine, Harris, Sen, Bill Cassidy, MOHELA, he's Organizations: Service, Business, Higher, University of Alabama, GOP, Department of Education, Education Department, Biden, Harris Administration, Federal, Loan, Initiative, Department, Republican Locations: missouri, Georgia's, Missouri, Missouri , Georgia, Alabama , Arkansas, Florida, North Dakota, Ohio
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewThe Education Department is getting closer to delivering student-loan forgiveness to millions of borrowers. Specifically, the department said that only borrowers who have "entered repayment on at least one of their loans when the debt relief is applied would be eligible for forgiveness on the loan(s) in repayment." Borrowers with PLUS loans are considered to have entered repayment when their loans are fully disbursed. Are you hoping to benefit from Biden's student-loan forgiveness plan?
Persons: , Joe Biden's Organizations: Service, Department, Higher, Business, Public, Federal, Aid
Related storiesShould the plan ultimately be blocked, David said he might have to sell his home or get a second job to afford higher student-loan payments again. But he's highly concerned about his fate with the SAVE plan up in the air. They cited an estimate from the Wharton School of the University of Pennsylvania that found the SAVE plan could cost $475 billion over 10 years. Are you enrolled in the SAVE plan and concerned about student-loan payments? Will student loans influence how you vote in the election?
Persons: David, David —, , Joe Biden's, we've, you'll, he's Organizations: Service, Business, BI, Circuit, GOP, Education Department, Wharton School, University of Pennsylvania, SAVE Locations: recalculate
The Education Department has resumed processing Public Service Loan Forgiveness applications. The department will prioritize debt relief for borrowers who met PSLF requirements during the pause. AdvertisementA major student-loan forgiveness program is once again up and running. As of July 1, the Education Department resumed processing applications for the Public Service Loan Forgiveness program, which forgives student debt for government and nonprofit workers after 10 years of qualifying payments. Now, the task of managing PSLF will be split among several federal servicers, and the Education Department will oversee the program through studentaid.gov.
Persons: Organizations: Department, Service, Education Department, Public, MOHELA, Business Locations: PSLF
However, Republican-backed states, including Arkansas, Florida and Missouri, filed lawsuits against the SAVE plan earlier this year, putting that relief in jeopardy. watch nowBorrowers likely won't learn more until after the presidential election in November, said Scott Buchanan, executive director of the Student Loan Servicing Alliance, a trade group for federal student loan servicers. Chevron ruling may limit Education DepartmentMeanwhile, a recent Supreme Court ruling is expected to make it harder for the Education Department to deliver relief to student loan borrowers. Valerie Plesch | Bloomberg | Getty ImagesThat could make Biden's do-over effort at sweeping student loan forgiveness more difficult, Kantrowitz explained. With Biden's future at risk, so is student loan aidBiden has forgiven more student debt than any other president, Kantrowitz said.
Persons: Perry, Brandon Bell, Biden, Scott Buchanan, servicers, Buchanan, Mark Kantrowitz, Pramila Jayapal, Valerie Plesch, Kantrowitz, Biden's, Donald Trump, he's, Kamala Harris Organizations: Castaneda, University of Texas, Getty, Biden, Republican, Student Loan, Alliance, CNBC, Education Department, Bloomberg Locations: Austin, Austin , Texas, Arkansas, Florida, Missouri, Kansas, Chevron, Washington, Washington , DC
The CFPB found student-loan servicers put up "excessive barriers" when it came to helping borrowers. Long hold times and inaccurate information about debt relief harmed borrowers, the report said. AdvertisementMany student-loan borrowers aren't getting the help they need from their servicers, according to a new report. Over the past few years, borrowers with both federal and private student loans have reported challenges with their servicers, from an inability to get the information they need to make their payments to inaccurate information. The CFPB's latest report detailed its findings that many of those companies did not operate in borrowers' best interests.
Persons: servicers, Long, Organizations: Education Department, Service, aren't, Consumer Financial, Business
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewAfter federal courts blocked key parts of President Joe Biden's new repayment plan, the Education Department announced additional steps to help borrowers during this time. On Monday, two separate rulings from federal judges in Kansas and Missouri placed preliminary injunctions on key provisions in the SAVE income-driven repayment plan. The Justice Department appealed both decisions and while courts have yet to make a final decision on the fate of the SAVE plan, relief is temporarily blocked. "The Biden Administration must continue to take immediate action to ensure borrowers receive the student debt cancellation they were promised."
Persons: , Joe Biden's, consolidations, servicers, Biden, Harris, Cardona, Ayanna Pressley Organizations: Service, Education Department, Business, The, SAVE, Republican, GOP, Democratic, Biden Administration Locations: Kansas, Missouri
It's not often student loan borrowers are excited to see their monthly billing statement. But loan servicers have been instructed to pause payments in July for some borrowers enrolled in the SAVE plan while their new monthly payments are calculated and their accounts updated. Loan servicers have begun notifying the affected borrowers who will not need to make payments in July. The July payment is entirely skipped and borrowers won't need to make additional payments in August, the ED spokesperson confirmed. The 4.6 million borrowers who qualify for $0 monthly payments on the SAVE plan will not need to go into forbearance, the department said.
Persons: It's Organizations: of Education, New York Times, CNBC, SAVE, Public Locations: forbearance
You can opt-out at any time by visiting our Preferences page or by clicking "unsubscribe" at the bottom of the email. Read previewSome student-loan borrowers are set to get cheaper bills next month — but the Education Department is still working on those new calculations. Last summer, President Joe Biden's Education Department launched the SAVE plan — a new student-loan repayment plan intended to make payments more affordable for borrowers with a shorter timeline to loan forgiveness than prior income-driven repayment plans. Aside from SAVE's implementation, the student-loan servicing industry is undergoing a series of changes that are impacting borrowers' user experience. For example, the Education Department is transitioning the Public Service Loan Forgiveness program away from servicer MOHELA and is instead splitting up PSLF accounts among other servicers to be overseen by Federal Student Aid.
Persons: , Joe Biden's, Vanessa Harmoush, servicer Organizations: Service, Education Department, Joe Biden's Education Department, Business, New York Times, SAVE . Education, SAVE, Federal Student Aid, The Education Department
Read previewA federal consumer watchdog just hit a major student-loan company with a new lawsuit. According to the press release, the CFPB accused PHEAA of illegally collecting payments from student-loan borrowers whose loans had already been discharged in bankruptcy and sending "false information" to credit reporting agencies. The lawsuit, filed in the US District Court for the Middle District of Pennsylvania, said that under the US bankruptcy code, some private student loans are not subject to the stringent standards that most student loans are when it comes to receiving relief through bankruptcy. Per the CFPB, American Education Services collected or tried to collect 7,934 private student loans after a bankruptcy proceeding between 2017 and 2021, and 177 of them were non-qualified education loans. AdvertisementThe CFPB has previously issued guidance over potential illegal collections of borrowers' payments after bankruptcy proceedings.
Persons: , PHEAA, Rohit Chopra Organizations: Service, Consumer Financial, Bureau, Pennsylvania Higher Education Assistance Agency, American Education Services, Financial, Business, Court, Middle, Middle District of Locations: Middle District, Middle District of Pennsylvania
US President Joe Biden announces student loan relief with Education Secretary Miguel Cardona (R) on August 24, 2022 in the Roosevelt Room of the White House in Washington, DC. Olivier Douliery | AFP | Getty ImagesThe Biden administration fixes to the country's $1.6 trillion student loan system have resulted in regular announcements to forgive large shares of that debt. In total, the U.S. Department of Education has canceled almost $160 billion in federal student loan debt for nearly 4.6 million borrowers while President Joe Biden has been in office. Here what to know about the aid programs that have led to that relief. Income-driven repayment plansPublic Service Loan ForgivenessNavigating the Public Service Loan Forgiveness program has been famously difficult.
Persons: Joe Biden, Education Secretary Miguel Cardona, Olivier Douliery, Biden, George W, Bush, Federal Perkins Organizations: Education Secretary, White, AFP, Getty, U.S . Department of Education, Public, Consumer Financial, Family Education, Federal, Federal Perkins Loans, Education Department Locations: Washington ,
Read previewPresident Joe Biden's Education Department is giving student-loan borrowers more time to get closer to debt cancellation. On Wednesday, the Education Department announced that it's extending the deadline for borrowers to benefit from the one-time account adjustments. To receive the account adjustment automatically, borrowers must be in the federal direct loan program or have federally held loans in the Federal Family Education Loan program. "FFEL borrowers should consolidate as soon as possible in order to receive this benefit that has already provided forgiveness to nearly 1 million borrowers." Since the adjustments began, according to the department, 996,000 borrowers have received $49.2 billion in debt relief.
Persons: , Joe Biden's, Education James Kvaal Organizations: Service, Joe Biden's Education, Education Department, Public, Business, Family Education, Education, Federal, Aid Locations: PSLF
Unlike traditional banks, nonbank mortgage companies like Rocket Mortgage are heavily exposed to swings in the mortgage market, depend on funding that can dry up during times of stress and don’t have stable deposits to rely on as a safety net. Despite the wonky term, nonbank mortgage companies have become vital players that make most home mortgages in the United States today. As of 2022, nonbank mortgage companies originated about two-thirds of US mortgages and owned the servicing rights on 54% of mortgage balances, according to FSOC. “Nonbank mortgage firms are thinly capitalized, which makes them vulnerable to failure if they lose financing or mortgage defaults spike,” said McCoy, a former mortgage regulator. “Starting in early 2007, we saw a tsunami of nonbank mortgage firms fail precisely for these reasons.”
Persons: Janet Yellen, FSOC, Cooper, ” FSOC, Ginnie Mae, Bob Broeksmit, Patricia McCoy, , McCoy Organizations: New, New York CNN, Rocket, Mortgage, Mortgage Bankers Association, ABA, Boston College Law School, Locations: New York, United States
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